2022-01-17 General Committee Meeting Minutes

GENERAL COMMITTEE MEETING MINUTES                                                  17 JANUARY 2022


6.   2021 COMMUNITY SATISFACTION SURVEY RESULTS
     Committee Recommendation
     Moved:            Cr Stockwell
     Seconded:         Cr Lorentson
     That Council note the report by the Director Executive Services to the General Committee
     Meeting dated 17 January 2022 regarding the results of the Noosa Council Community
     Satisfaction Survey 2021 as detailed in in Attachment 1 to the Report: the “Noosa Shire
     Council Community Satisfaction Survey 2021” report prepared by Market Facts (Qld) Pty Ltd
     and
     A.     Thank staff for their efforts to maintain high levels of service in difficult circumstances,
            noting that 13 service areas scored at above 75%;
     B.     Note the results of the Community Satisfaction Survey inform the development of
            Council’s new Corporate Plan; and
     C.     Request the CEO to further review and identify opportunities for improvement for those
            services identified as priorities for enhancement of overall performance, as identified
            in the Table “Performance Improvement Targets” on page 69 of the General Committee
            Agenda dated 17 January 2022.
                                                                            Carried unanimously.




7    CLOSED SESSION

     Nil.




The meeting closed at 12.10pm.




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