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2021-08-10 Services & Organisation Committee Meeting Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    10 AUGUST 2021


Previous Council Consideration
Nil

Finance
Despite the disruption of Covid-19, the Community Services Department has completed the 2020/21
financial year in a strong financial position, being $2.33M favourable to budget on preliminary end of
year data and noting that some surplus was also taken up at BR3. Higher than forecast revenue
came through strongly in waste disposal and sale of recyclables, and community facilities venues
recovered much faster than predicted.
Branch managers took a cautionary approach to expenditure in case of further Covid financial impact
delivering a $1.4M saving across employee costs and materials and services.
Overall the Community Services department has performed to a very high standard throughout the
financial year and supported Council overall in our efforts to maintain a solid financial position.

Risks & Opportunities
The major risks facing the department include:
    maintaining adequate health, hygiene and mitigation measures in response to the coronavirus
     Covid-19 pandemic;
    managing business-as-usual tasks within Covid-19 and bushfire recovery workloads;
    managing waste and associated emissions;
    responding to funding changes in Noosa Community Support; and
    managing workload pressures.
The main opportunities the department is investigating include:
    investigating new models of service and operation as a result of Covid-19;
    implementing new service models for the Library’s outreach services;
    supporting organisations access recovery funding;
    diversifying revenue streams; and
    recruiting new managers within key roles.

Consultation
External Consultation - Community & Stakeholder
Nil
Internal Consultation
Community Services’ Managers and Coordinators contributed to the preparation of the quarterly
departmental update report.
Departments/Sections Consulted:
      Chief Executive Officer   X   Community Services                      Corporate Services
      Executive Support         X   Director                                Director
                                X   Community Development                   Financial Services
                                X   Community Facilities                    Fleet
                                X   Libraries & Galleries                   ICT
                                X   Local Laws                              Procurement
                                X   Waste & Environmental Health            Property
                                                                            Revenue Services

      Executive Services            Environment & Sustainable Development   Infrastructure Services
      Director                      Director                                Director
      Community Engagement          Building & Plumbing Services            Asset Management
      Customer Service              Development Assessment                  Buildings and Facilities
      Governance                    Economic Development                    Civil Operations
      People and Culture            Environmental Services                  Disaster Management
                                    Strategic Land Use Planning             Infrastructure Planning,
                                                                            Design and Delivery

                                                                                         Page 57 of 69
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