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                       AGENDA


Infrastructure & Services
   Committee Meeting


         Tuesday, 25 February 2014


                   commencing at 9am
        Council Chambers, 9 Pelican Street, Tewantin



Committee: Crs Bob Abbot (Chair), Noel Playford, Sandy Bolton, Frank Pardon
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Section 2

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA        25 FEBRUARY 2014




TABLE OF CONTENTS

ITEM    SUBJECT                                                    PAGE


ATTENDANCE & APOLOGIES                                                3

PRESENTATIONS                                                         3

COMMUNITY INFRASTRUCTURE DEPARTMENT REPORTS                           4

Asset Planning & Delivery                                             4

1.     DEVELOPMENT OF THE CAPITAL WORKS FRAMEWORK                     4

2.     CAPITAL PROGRAM DELIVERY STATUS                              20

3.     LAKE MACDONALD TO COOROY FLEXILINK TRIAL SERVICE             24

Waste Management                                                    31

4.     WASTE MANAGEMENT STRATEGY REVIEW PHASE 1                     31

COMMUNITY & DEVELOPMENT DEPARTMENT REPORTS                          34

Community Services                                                  34

5.     TAIT DUKE COTTAGE                                            34

6.     SEPARATION OF LIBRARY SERVICES                               45

CLOSED SESSION                                                51




                                                               Page 2 of 51

Section 3

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA               25 FEBRUARY 2014



ATTENDANCE & APOLOGIES




PRESENTATIONS

   Development of the Capital Works Framework
    Bryan O’Connor, Coordinator, Assets & Investigations


   Gympie Terrace Foreshore Furniture
    Dallas Bickley, Project Officer, Project Design & Delivery


   Street Sweeping Scheduling
    Allan Hull, Manager Civil Operations


   Overview of Operations for Noosa Aquatic Centre & Bicentennial Community Centre
    Charlie Eames, Manager Community Services




                                                                        Page 3 of 51

Section 4

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


COMMUNITY INFRASTRUCTURE DEPARTMENT REPORTS

Asset Planning & Delivery

1.    DEVELOPMENT OF THE CAPITAL WORKS FRAMEWORK

Author            Coordinator, Assets and Investigations, Bryan O’Connor
                  Community Infrastructure

Index             ECM/Subject/2013-14 Annual Capital Works Program

Attachments       1.    NSC Program Statements
                  2.    Project Scoring Criteria
                  3.    Project Initiation Form
                  4.    Project Plan



PURPOSE

The purpose of this report is to provide an update on the development of the Capital Works
Framework and Capital Works Program for the preparation of the draft 2014/15 Budget.

EXECUTIVE SUMMARY

The development of a Capital Works Framework is key for management of the planning and
delivery of Council projects. It identifies the major priorities and sets out the steps that are taken
for projects to be adopted and delivered within any allocated financial year. The Framework
provides consistency across the Capital Works Program to ensure Council achieves high quality
outcomes with a multi-year approach in the decisions and delivery of projects.

The Capital Works Framework will require ongoing development as Council improves its systems
for managing projects through a defined database and increasing the capabilities of capturing
detailed asset condition across all asset categories. The ongoing improvement of the Framework
will be influenced by the development of the Corporate Plan, the long term Financial Plan and the
Asset Management Plans to ensure projects continue to have a whole of Council approach and
are funded sustainably.

RECOMMENDATION

That Council note the report by the Coordinator, Assets & Investigations to the Infrastructure &
Services Committee dated 25 February 2014 and endorse the proposed Capital Works
Framework for the development of a Capital Works Program for the draft 2014/15 Budget.



BACKGROUND INFORMATION

An interim Capital Works Framework has been developed in the absence of a long term Financial
Plan, Asset Management Plans and a Corporate Plan that supports how capital projects will be
identified, prioritised and delivered by Council for 2014/15 and beyond. It is proposed that once
these plans have been developed they will be incorporated into the Capital Works Framework to
ensure that capital delivery by Noosa Council is driven by sound planning, is financially
sustainable and equitably delivered across the various programs.




                                                                                        Page 4 of 51

Section 5

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              25 FEBRUARY 2014


Sunshine Coast Council (SCC) transferred approximately 500 projects over a 10 year period to
Noosa Council during the transition period. These projects require varying levels of review before
they can be considered for delivery and this task will be ongoing through the development of the
forward Capital Works Program. The 2013/14 Capital Works Program was developed based on
the capital projects identified by SCC for that year as well as including projects that Transfer
Team staff had identified as high priority for the new Noosa Council. There was a specific intent
to reduce the number of projects in the first 6 months of the new Council due the short delivery
timeframe and other financial sustainability considerations.

In producing a Capital Works Program for 2014/15 the development of a framework that enables
staff to identify, scope and prioritise projects via a consistent approach prior to the adoption of the
program is considered essential for its implementation.

PREVIOUS COUNCIL CONSIDERATION

The former Noosa Shire Council established and adopted a 5 year Capital Works Program for
the 2007/08 financial year. The 5 year capital program provided significant detail on projects to
be delivered for the 2007/08 financial year and also indicated projects proposed for years 2 to 5
of the program. This approach not only provides Council with greater outlook on the projects to
be delivered but also allocates suitable timeframes for planning, design and approvals in the lead
up to the project being considered for delivery.

REPORT

It is proposed that for the 2014/15 budget development process the Capital Works Program will
be a 3 year program. The program will be expanded from a 3 year to a 10 year program once
Council adopts the long term Financial Plan, the Corporate Plan and develops Asset
Management Plans that include robust renewal and replacement programs.

1.    Introduction

The intention for the development of the Capital Works Program and Framework is to ensure a
whole of Council approach. The requirement to provide detailed information for projects is
essential to ensure that the initial intention and scope of any given project is not lost over a
period of time, until the project is prioritised and allocated in the program.

A number of issues have been identified for the development of the 3 year Capital Works
Program and they include:
 Ensuring Councillors are informed on how a project made it on to the program;
 Have a robust multi-year program so that Councillors have confidence that the projects they
   are approving are the right ones for the community;
 The Capital Works Program is primarily focused on renewal and rehabilitation projects (i.e.
   looking after what we currently have);
 There is equity across programs and the community to deliver the required levels of service;
 Documented processes need to be established for the long term program;
 Priority needs to be given to renewal and replacement projects over new or upgrade projects;
 The removal of “Councillor emergent or discretionary funds” in an undivided Council;
 Inclusion in Council’s financial model development to ensure funding implications are
   considered for Council’s financial sustainability outlook; and
 A centralised database or register to manage the projects and the overall program.




                                                                                         Page 5 of 51

Section 6

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              25 FEBRUARY 2014


The development of the Capital Works Framework has taken these issues into consideration and
has identified some key principles for projects allocated to each of the three years which are
detailed below:

Year 1 Principles

    That there are sufficient funds for preliminary and detailed design (1-2 years design in
     advance of delivery);
    There is a clear strategy for the delivery of future projects including planning and
     consultation;
    Emergent works allocations – unscheduled works are aligned to programs and there are no
     discretionary funding pools;
    Simple projects are completed;
    Asset management focuses on renewal and replacement and existing levels of service; and
    The identification of partnership opportunities through grants for future year projects to stretch
     every dollar spent.

Year 2 Principles

    Delivery of year one design /planned projects;
    Continuation of staged projects;
    70/30 rule to fit funding and delivery resources (this rule implies that the likelihood of 70% of
     the projects that are in year 2 will be delivered the following financial year and up to 30% may
     need to be deferred for later years);
    Refined by renewal / replacement programs /Council strategy / policy / focus / initiatives; and
    Current costs adjusted to reflect project, as time passes original estimates will need to be
     updated to current year costs.

Year 3 Principles

    Project delivery scheduling and timing is defined;
    The review of project costs to reflect current costs, as time passes original estimates will
     need to be updated to current year costs;
    Strategy development that will drive changes to years 2 & 3;
    Asset management – renewals and failed assets will influence the changes in years 2 & 3;
     and
    Partnership opportunities – planning for grant opportunities and potential capacity to bring
     projects forward to align to third party funding.


2.     Framework Development

Utilising these issues and principles in developing a framework the following documents have
been developed to assist in establishment of a 3 year Capital Works Program for 2014/15. These
documents have been attached to this report.

1.     Program statements that support the intent of projects to be delivered within each program;
2.     A project initiation form to identify the source of a project;
3.     A detailed project plan template that identifies the scope of the project; and
4.     An initial project scoring criteria for the prioritisation of projects.




                                                                                         Page 6 of 51

Section 7

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                         25 FEBRUARY 2014


There are still a number of steps that need to be completed before the 3 year Capital Program
can be considered for adoption for the 2014/15 Budget. These include:

1.   Council confirms and adopts the principles process and overview for the development of
     the Capital Works Program;
2.   The scoring of projects based on the set criteria;
3.   The drafting of the 2014/15 to 2017/18, 3 year Capital Program; and
4.   The adoption by Council of the 2014/15 (year 1) and endorsement of years 2 and 3 for
     planning purposes.

3.   Program Statements

The program statements have been drafted to enable the identification of where capital works for
assets and infrastructure are within each program. For example the kerb and channel assets will
be identified within the Stormwater Drainage Program. The program statements have defined
objectives and principles to ensure they are considered when the prioritising and scoring of
projects occur.

An indicative annual allocation has been placed in each of the programs. This annual allocation
is an average expenditure over the life of the assets within each program. This is important to
note as there will be financial years where a concentration of expenditure may be limited to a
reduced number of asset types to ensure Council has the financial capacity to maintain its asset
renewal and rehabilitation programs and ensure intervention levels are achieved before
increased financial liabilities are incurred if assets fail.

4.   Project Scoring

The project scoring criteria was developed to assist in the prioritisation of projects across all
programs. The scoring of projects is critical to ensuring that projects are validated and
complement the principals and objectives of Noosa Council. The weighting of the scoring system
has been developed to prioritise projects that are focussed on the renewal and rehabilitation of
Council’s existing asset base and any new infrastructure projects will be scored independently
form the scoring criteria. The project scoring criteria will continue to be further developed.

5.   Conclusion

The interim Capital Works Program and Framework will still require significant work into the
future as the organisation matures. The ongoing development of processes and supporting
systems will ensure the Capital Works Program will become more robust through the adoption of
the Corporate Plan, long term Financial Plan, Asset Management Plans and complemented with
the determination of agreed levels of service across Council infrastructure.

FINANCE & RISK

Approximately $18m per annum has been identified as the benchmark for annual renewal /
replacement of assets and this amount reflects current consumption levels of Council's existing
asset base. Appropriate condition assessments will be undertaken on all assets classes to
identify potential risks surrounding the ability to address any identified renewal replacement
backlogs to bring asset condition to acceptable levels.




                                                                                   Page 7 of 51

Section 8

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                         25 FEBRUARY 2014


CONSULTATION

External Consultation - Community & Stakeholder
Nil.


Internal Consultation
A brief was prepared and considered by the Leadership Team (CEO and Interim Directors) at
their meeting on 17 February 2014. All are supportive of this proposal.

Departments/Sections Consulted:

x   Community Infrastructure              x   Community & Development
    Asset Planning & Delivery                 Community Services
    Civil Operations                          Planning & Development
    Environmental Services                    Health & Regulatory Services
    Waste Management                          Business Facilitation
                                              Community Resilience & Disaster Management


x   Executive Office                      x   Organisational Services
    Communications & Governance               Financial Services
    Human Resources                           ICT
    De-amalgamation Coordination              Property & Contracts




                                                                                    Page 8 of 51

Section 9

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014


                                                       ATTACHMENT 1




                                                          Page 9 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014

           NSC CAPITAL WORKS PROGRAM STATEMENTS                                     ATTACHMENT 1

ObeeNe Steinem’          [Ievesotsermoe iileminmisng uno offecess,                       |
 Objective Statement       To provide bridge infrastructure that meets yet to be agreed
"| sSeisree                                                   eee,
 Principles                 Bridge infrastructure that is capable of carrying traffic safely; is
                           accessible during flood events; provides for key linkages within
                           to be economically sustainable.
 Assets and Level of       This asset class includes pedestrian, bicycle and road bridges.
                            loading and flood immunity.
  Focus Area               The development and delivery of a long term bridge replacement
                            program. Extending the life of existing bridges through
                            rehabilitation treatments where such treatments are cost
                           effective. Inputs include: condition, traffic volumes, demand and
                            risk.

 Sources

                            Provide off-street car parking within an integrated transport
a
 Principles                Car parks are capable of conveying vehicles and pedestrians
                           safely; provide connectivity to the transport network and are
 Assets and Levels of      Council car parks. Levels of service to be adopted by council in

 Sources

 Sbeene Semen’           | vile mnmishg voted ites.                                      |
 Objective Statement        Provide sealed roads that meet yet to be agreed levels of service

                           connectivity and are designed and constructed to be
                           economically sustainable.
 Service                    in relation to traffic capacity.

                           strategies
sas                      ee
 Alternative Funding       State, federal, PIP, LRRS, R2R

                                                                                        Page 9 of 51

Section 10

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 10 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                            25 FEBRUARY 2014

                            while minimising whole of life costs.
                            connectivity and are designed and constructed to be
                            economically sustainable.
  Service                   relation to vehicle capacity.

Sor                              ee
  Alternative Funding       PIP, state, federal, LRRS, R2R

                            and social interaction and complement the natural character of a
                            location, through the retrofit of urban spaces and transport
                            corridors

                            reinforcing locally distinctive patterns of development, landscape
                            and culture and designing streets and places for people.
                            Street, Peregian Beach Village Centre, Maple Street, Cooroy
  Assets and Level of       Initiatives that seek to reallocate over designed and over capacity
                            streetscaping improvements.

                            Economic Development Strategy
|References fs

  Sources

                            agreed levels of service while minimising whole of life costs.
                            key user groups.
  Service                   determined by asset management plans and agreed levels of
                            service

  Sources

                                                                                     Page 10 of 51

Section 11

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 11 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                    25 FEBRUARY 2014

                               that supports the operations and work environment of the
                               organisation.
                               allow administration of council business in an environmentally and
                               economically sustainable manner
      Service

    |References )
se                         |
      Sources

                               needs of the whole Noosa Shire community.
                               a variety of options to the community when seeking a resting place
                               for loved ones.

      Service

    |References 9)

      Sources

                               multiuse recreational tracks and trails.

                               Recreational Tracks & Trails which connect community's and
                               enhance social cohesion, community health and wellbeing and
                               fosters a sustainable economy.
      Service

    Sores                   [Se
      Alternative Funding      State, Federal

                                                                                Page 11 of 51

Section 12

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 12 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                       25 FEBRUARY 2014

   Objective Statement     Recreational parks and open space enhance aspects of social and
                           cultural life and provide a mixture of formal and informal
                           recreational activities for the community.
   SS
  Principles               Parks and playgrounds are developed according to the needs of
                           sustainable.
 Seve [ee
   Assets and Levels of    Parks and gardens. Level of service to be updated.

                           and barbecue facilities.

  ee |
   Sources

                    (ema ectecretatncra
   Objective Statement     To provide a program of plant and equipment acquisition,
                           maintenance and replacement that is economically and
  "| Setanta ceeeseetecees
  Principles               Robust validation process that meets as yet agreed economic and
                           environment sustainability criteria to assess any new proposed
                           environmentally sustainable than repair.
   Service

                           risk

 |References              |
ee |
   Sources

                           Noosa’s appeal as a tourist destination.

   Service                 management (caravan parks). Levels of service yet to be agreed
 Fons?                 | putangs and sewerage wast emovalinine wth demand.
   Focus Area              To maximise revenue and occupancy. Construction of amenities

                           dwelling, amenities, storage sheds and bbq facilities)

   Sources

                                                                                Page 12 of 51

Section 13

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 13 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014

       ——                                             ee
    Objective Statement      The provision of both strategic and local pathway infrastructure
                             pedestrian improvements on existing pathways
                             modes of transportation
    Assets and Levels of     Formal off road pathways, pedestrian crossing or pedestrian
    Service                  refuges, wayfinding signage, end of trip facilities, on trip facilities,
                             shade tree planting, disability access and kerb ramp
                             improvements. Levels of service commensurate with standards
                             and guidelines.

                             wayfinding signage, bike parking facilities
    References               Asset management plans, Cycling & Walking Strategy, Integrated
                             Transport Strategy, Visitor Transport Strategy, SEQ Principal
                             Cycle Network

    Sources                  Development Scheme -TIDS, Sport and Recreation Grants

    Objective Statement      The improvement of the existing sealed road network
                             infrastructure on major links and local roads and intersection and
                             corridor upgrades to improve road user safety.
Pere femionmentioralcedises |
                             environment for all road users

    Service                  standards and guidelines.
    Focus Area               Traffic volumes, travel demand and risk initiatives that seek to
                             reallocate over designed and over capacity road space to
                             pedestrians, cyclists, public transport and streetscaping
                             improvements

   Beers                  | Network Pan, integrated Transpot Stategy
    References               TAMPS, Cycling and Walking Strategy, SEQ Principal Cycle

                             facilities.
   Pimepes                | management pracios dened bythe Noosa Counc
    Principles               Delivery will be in accordance to strategic plans and asset

    Service                  standards and guidelines.

                             Sports Complex
   [References             |

    Sources

                                                                                     Page 13 of 51

Section 14

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 14 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014

         “Sain
          Objective Statement       Plan, provide, manage and maintain all infrastructure within
                                    public access and the protection property.
           SS igen isto aie
          Principles                To ensure that assets within the Noosa's coastal, canals and
                                   waterways are maintained in a safe, functional and sustainable

          Service                   developed.

                                    protection areas.
        |References               Pe
               ree               |
          Sources

         Shee Sistemen'          | Contotand management fstommvaiste
          Objective Statement       Provide and maintain a system of sustainable measures for the
                                    The provision of overland and underground drainage services for
                                    the management of stormwater run-off to ensure adequate flood
                                    protection and ensure that pollutants do not enter the natural

          Service
         Fe                                                        eet
          Focus Area                The development and delivery of a long term drainage structure
                                    replacement and rehabilitation program.
                                    Extending the life of existing drainage structures through
                                    rehabilitation treatments where such treatments are cost effective.

                                    channel

eee
          Sources

                                    of Council land and property surplus to requirements in order to
                                    generate funds.
                                    agreements and relative legislation.
          Service
        |AssetFocus               |
        |AssetDetails             |

          Sources

                                                                                            Page 14 of 51

Section 15

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 15 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                       25 FEBRUARY 2014

                            development of public transport infrastructure improvement
                            program
                            to public transport, including disability compliance upgrades to
                            public transport infrastructure
  Service                   Levels of service commensurate with standards and guidelines.
                            through quality infrastructure and services

                            Visitor Transport Strategy

  Sources

                            organisation.
                            flexibility and efficiencies to the workforce and our customers.
  Service

 sums                 |
  Sources

  See                     prem ceariet
   Objective Statement      To provide the necessary infrastructure for reception, processing
                            Landfill

                            associated environmental standards imposed by legislation
  Service                   relative ERA licence conditions
                            demand

                            and Waste Minimisation Strategy 2009 - 2014

  Sources

                                                                               Page 15 of 51

Section 16

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                                        Page 16 of 51

ATTACHMENT 2
                                                                                                                lcommunity/socialbenefit | C2 |
                       es                                                                                       riskassessment                            CT               CT
        Prot esrintins |                                                                                                     er
        Asset typess                                                                                            Asset - Upgrade, Renewal, RehaborNew   sss ||       30     (<ss|
                                                                                                                                                             a es a
         crteraOSO~—SOCSOCESOS—SSOSC“CSsSCSCSSSSC“‘CsCSCSCSYSCS SSC
        fcommunity/ Environmental      increases access and/or value tocoreservices/ townships —=s«—=«'10._—=«iVery high positive impact.                          SSCS”
        |      tt (ttCC“‘!CCC#C(C#dé# reovide's benefit to multiple community groups           C=‘;            C[Highpositiveimpact,                                         Cd
        Po                ttC“‘(CC*dSsttainsendemic species 0                             CC—“‘CNO*NSCCOC8:    [High positiveimpact,
     |          tttt—“‘_CNCCdé(Creates further opportunitues to immediate community                 |     6     [Moderately positiveimpact,
      | tC—“‘CO’C__[Reducesenvironmentalpests, —                                       C“‘NOC(*N;SCOG C[MOderatelypositiveimpact|
     |           tCt“‘SN__|Strong community support (i.e. petitions; preacts)        sss“ =        —Cid|s SS [Lowpossitiveimpact,             ee                     CCid
     |                  CC“‘CdéP renvidde's environment educational opportunities                   | 4 [Lowpossitiveimpact,                                                Cd
     |                CtC“‘CUifimrpovesamenity =                                     CCC“‘“‘(‘!COC(‘é#dr SCC: ~_—[ Neutral impact (neither positive ornegative)
        | _SsSSSSSC_*i Strong community support (ie. petitions; preacts)                            |    2     [Neutral impact (neither positive ornegativey)——SSSSSSCSC—=*d
         Pp         CC—“‘CNC*iNGQCOmmunitysupport —C“‘“‘SCC‘d#S#T“CS#COCXCC#dNegattive impact                                                                   CC“‘CC‘ids
     |                C“‘CC#d‘ENCOUFaQES UNACCEptable social behaviour                            CL            Negativeimpact,                                             Cd
                                                                                            GN
        riskassessment                 [Extreme - Necessary toremedyorpreventanextremerisk          | ~—10_—[Al most certain asset will fail with potential major outcome
   |                 CCC“‘!CCRequired to conform to non-retrospective legislation                   |S 9([Required to conformtonon-retrospective legislation
      | C—“‘C_C[High-Necessarytoremedyorpreventahighrisk ss                                         Cs| SB [Likely assetwillfailifinteventionsnottaken
  PSS~*~*~*~*~*~*S*SCSC*dMderate - Necessary to remedy or prevent amoderate risk                    | __6      [Possible asset will fail if interventionnot taken     SSCS
    |                 C“‘CCCReucing financial risk associated with deferred liability              ss | = 4    [Reducing financial risk associated with deferred liability
        Po               CtCt*i‘(C*diLOW/- Necessary torremeeddy rrpreeventalowrrisk             | 4_—_——([Unllikely asset will failinshortterm
     |             CCC—“‘(CCCCC[Miinr - Potential risk, deferral of project would NOT increase level of risk | 2 _ insignificant consequences of not proceeding
         Project does not remove any health or safety risk (may increase risk)                      |          [new infrastructure may increase Council risk
         PT
        financial considerations _____|Project is fully externally funded with minor impact on future operating cof 10_'|VeyhighOSOSCSOSCSCSCTC‘<S)
     |                 CCC(tC*diéPravject attracts > 50% external funding no impact on operational costs | = 8  High
     |               CC“‘(‘!!CiPraect significantly reduces future financial liabilities (operation | 8 High
     | ti“(‘(C™™___|Project increases efficiencies & profit margins (Project generates revenue)|_ 8 [High                                                                   CC
        |       ti“ twC“‘S™C(C*dé#Prenjetct moderatteely reduces future financial liabilities (operation @ ss || — 6s [Moderately                                           Cd
     |                  C“‘CCiProvjeectt attracts < 50% external funding with moderate impactonfuture |  6     [Moderately
    |                CC“‘!CCCC Project is fully externally funded with moderate impact onfuture ——|_——4_—_—s[Low positive economicimpact
        |       tt tttCt~“‘(‘C#C#C#di#FaovidesaCouncilrevenue stream =                     Cti‘“‘SC#CSCONC#*S~—C[LOWppossitive economicimpact_
     |           tC“(it‘“‘;C(Provject has no impact on future financial liabilities (operation® | 2——s[Neutral (neither positiveornegativey)
        |                CCtC*déPrrovjecct is fully extermaally funded and has; significant operational costs | 2 [Negative
        |             C“‘!!__ CI Project significantly adds to future financial liabilities (operation& |       [Negative
         a                                                                                                      (
         Asset @ Services Levels       [Project is Renewal of existing infrastructure —~—~=~=*~“‘“‘;C*;*™*C~*d’;*C~«~WO ~~—+(fhere ino changeto the levelofsenice required. SSCSC~*S
    |              C“‘(‘CC*déP raject is Rehabilitation of existing infrastructure                  s| S10      There isnochangetothelevelofservicerequired.
         PT     SSCSCSCSCSCSCSCSCSCSC*i   ject is an upgrade off existing infrastructure ——~—~—=~=~S~S~*d;~SCSCS [There sno increase in the levelofservice required.
         PT     SS~*~*~*S*SCSCSC*di jets Renewal of existing infrastructure          ——~=~S~S~*~*~*~*dC*~C*i:CSCS*«diT Nee Ts A MOderate increase in the level Of service required.
        |        SC*~*~*~*CSCSCSCSCSCSCSC*di roc is Rehabilitation of existing infrastructure —=~=S=S~*~*~*dC*C*i:CSCSC*diT Nee Ts moderate increase in the level of service required. —_—|
         PT    SS~*~*~*~*S*SCSCSdP ject is an upgrade of existing infrastructure       ——~—~—=~S~S~*dtC*~C«i~SC*diTNere is a moderate increase in the level of service required.
[S~*~*~*~*S*SCSCSCSCSC*di jects Renewal of enisting infrastructure                 —~—~S~S*~S~*wCSCS~SCSC*di Tere ts significant increase in the level of service required. =
        |     ________ Project is Rehabilitation of existing infrastructure                         | __4 __|T™here isa significant increase in the level of service required. =
                                        Project is an upgrade of existing infrastructure                  2      There is a significant increase in the level of service required.
                                                                                                                                                                                  Page 16 of 51

Section 17

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 17 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                         25 FEBRUARY 2014

  se] NOOSA COUNCIL                                                                             ieee
mM                                                     CAPITAL WORKS PROJECT INITIATION

 PROJECT NAME:                  "type here"
 LOCATION:                      "type here"
 WORK ORDER NUMBER:             "type here"
 PROJECT OWNER & TEAM: | "type here"

 1. Description of project and background information
 "type here"

 2. Insert photo and/or map

 3. Priority Rating (refer to legend) | 4. Estimate of costs
 Extreme        L]                    Design: $ "type here"
 High            LI                   Construct: $ "type here"
 Medium          CO]                  Other (please detail): $ "type here"
 Low             LJ

 5. Risks of not proceeding and associated issues (eg, permits, community consultation etc)
 "type here"

 6. Any related projects
 "type here"

 Name "type here"                                                                     Date "type here"

 Priority Ratings:
 Extreme (Year 1) — Almost certain loss or substantial damage to an asset; personal injury or damage to personal
 property; substantial damage to council’s operations or reputation; or damage to the community
 High (Year 1 or 2) — Possible loss or substantial damage to an asset; personal injury or damage to personal property;
 substantial damage to council’s operations or reputation; or damage to the community
 Medium (Year 2, 3 or 4) — Unlikely loss or substantial damage to an asset; personal injury or damage to personal
 property; substantial damage to council’s operations or reputation; or damage to the community
 Low (Year 4 or 5) — Rare chance of loss or substantial damage to an asset; personal injury or damage to personal
 property; substantial damage to council’s operations or reputation; or damage to the community

 Priority Ratings on projects in years 2 to 5 will be reviewed annually and may be moved forward or back

                                                                                                   Page 17 of 51

Section 18

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 18 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                         25 FEBRUARY 2014

un                                                                                           ATTACHMENT 4
uM NOOSA SOLOS                                           CAPITAL WORKS PROJECT PLAN

 1. Project Details
 Project Name: "type here"
 Program Name: "type here"
 Score: "type here"                                    Project ID: "type here"
 Team: "type here"                                     Project Officer: "type here"
 Target start date: "type here"                        Target finish date: "type here"

 2. Project Description (describe the project and include background information)
 "type here"

 3. Project Map (insert map or photo)
 "insert image here"

 4. Project Scope
 In scope: "type here"
 Out of scope: "type here"

 5. Project Outcomes (Measure of Success)
 "type here"

 6. List of Key Deliverables
 "type here"

 7. Sustainability Rating
 Description             Percentage of    Comment -— Describe how much of the existing infrastructure is to be
                         existing Asset | included in the project.
 New Asset              "type here"       "type here"
 Upgrade
 Renewal
 Rehabilitation
 Replacement

 8. Related Projects
 "type here"

 9. Assumptions and Dependencies Impacting the Project
 Assumptions: "type here"
 Dependencies: "type here"

 10. Resourcing Required
 "type here"

                                                                                                      Page 18 of 51

Section 19

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 19 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                         25 FEBRUARY 2014

 11. Summary of Risks and Issues (refer to risk calculator)
 Description of risk / issue                                               Risk rating        Mitigation / Treatment
 "type here"                                                         "type here"              "type here"

 Salaries (internal)                  $"type here"
 Consultants / Contractors            $"type here"
 Materials                            $"type here"
 Fees / Permits                       $"type here"
 Total Project Investment             $"type here"
 Ongoing recurring maintenance costs | $"type here"
 Capital WO number                    "type here"

 13. Approved by Project Owner                              Approved by Director
 Name: "type here"                                          Name: "type here"

 Signature:                                                 Signature:

Date:                                                       Date:

                                                                                                      Page 19 of 51

Section 20

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


2.     CAPITAL PROGRAM DELIVERY STATUS

Author            Project Coordinator, Adam Britton
                  Community Infrastructure

Index             ECM/Subject/2013-2014 Annual Capital Works Program

Attachments       1.    Noosa Council project design and delivery status spreadsheet



PURPOSE

The purpose of this report is to inform the Infrastructure & Services Committee of the status of
projects within the 2013/2014 financial year Capital Works Program.

EXECUTIVE SUMMARY

The Community Infrastructure units of Works Operations, Project Design and Delivery and
Assets and Investigations are each contributing to the delivery of the draft Capital Works
Program for 2013/2014 (excluding the information technology projects).

This report and attached spreadsheet provides a brief update for each project in terms of project
description, budget, stage and percent complete, highlighting any issues, comments on the tasks
currently in progress and forecast budget profiling.

It is intended that a similar project delivery report be presented to the Infrastructure and Services
Committee monthly in order to monitor progress and allow discussion on each project.

RECOMMENDATION

That Council note the report by the Project Coordinator to the Infrastructure & Services
Committee dated 25 February 2014 providing an update on the status of the projects within the
2013/14 Capital Works Program.



BACKGROUND INFORMATION

The Noosa Council draft Capital Works Program provides background information to the
individual projects and the scope that relates to each. The program has been previously
distributed to Councillors (document titled “Noosa Council Draft Capital Works Program
2013/2014”, Version 1.0, 20/12/2013)

PREVIOUS COUNCIL CONSIDERATION

Nil.

REPORT

Following adoption of the Noosa Council draft Capital Works Program for the remainder of
2014/2014 financial year, internal resources from each of the units of Works Operations, Project
Design and Delivery and Assets and Investigations have been allocated to specific projects as
they relate to the area of responsibility and expertise.



                                                                                      Page 20 of 51

Section 21

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 25 FEBRUARY 2014


The status spreadsheet which is used as a working document is attached to allow the Committee
to review and ask questions on any project. Refer Attachment 1.

With respect to the progress to date a number of challenges are to be taken into consideration,
namely:
      Data and operating systems delays have impacted the ability to progress designs;
      A number of positions are currently vacant and some key staff are on long term leave ;
      A number of previously thought to be construction ready projects handed over by Sunshine
       Coast Council require detailed reviews and redesign; and
      Internal design resources are limited and some design work will need to be commissioned
       externally noting this will require a level of supervision to ensure design outcomes meet
       expectations for Noosa.

Whilst the above challenges may have impacted on initial progress there are equally a number of
positive steps being taken to seek innovative approaches to several of Council’s difficult projects,
namely:
      Progress on the design for Munna Point bridge rehabilitation that is more focused on the
       structural issues and in line with techniques that are cost effective whilst suitably extending
       the life of the bridge. The outcome of further investigations are yet to be obtained however
       Council’s consulting engineers are of the opinion that significant savings from previous
       design options can be made; and
      Gympie Terrace stormwater rehabilitation where progress is being made in terms of
       investigating the condition of each line and whether existing stormwater lines may be relined
       without the need for costly and disruptive remove and relay technique.

FINANCE & RISK

Nil.

CONSULTATION

External Consultation - Community & Stakeholder
Nil.


Internal Consultation
The Interim Director, Organisational Services has been provided with the project status update
and related financial profiling.

Departments/Sections Consulted:
X      Community Infrastructure                       Community & Development
       Asset Planning & Delivery                      Community Services
       Civil Operations                               Planning & Development
       Environmental Services                         Health & Regulatory Services
       Waste Management                               Business Facilitation
                                                      Community Resilience & Disaster Management

       Executive Office                           X   Organisational Services
       Communications & Governance                    Financial Services
       Human Resources                                ICT
       De-amalgamation Coordination                   Property & Contracts




                                                                                           Page 21 of 51

Section 22

                                                                      NOOSA COUNCIL - PROJECT DESIGN & DELIVERY 2013-2014

  Printed:   Tuesday, 18 February 2014                                                                                                                                                   STAGE




                                                                                                                              Scope & Brief Development
                                                                                                                                                                                                                                                                                                                                                                                              ATTACHMENT 1




                                                                                                                                                                   Design Review




                                                                                                                                                                                                                                                                 Issues Status
                                                                                                                                                                                                 Construction
                                                                                                                                                                                   Procurement




                                                                                                                                                                                                                           Finalisation


                                                                                                                                                                                                                                           %complete
                                                                                                                                                                                                                Handover
                                                                                                                                                          Design
Project                                                                                         Project          Work Order
                                            Project Description                                                                                                                                                                                                                  Staff Allocated                                                                Staff task updates
Budget                                                                                        Coordinator         Number




                                                                                                                                                                                                                                                       BRIDGES
$10,000      Forward planning for bridge rehabilitation program                             Bryan OConnor         0000006                                                                                                                 5%                                     Adam Britton       In process of developing request for quote for level 3 inspections for Doonella, Witta Circle, Sheraton bridges.
                                                                                                                                                                                                                                                                                 Bryan O'Connor     Need to review inspection schedule for all bridges

$250,000     Noosa Parade Munna Point bridge - Investigations and preventative works          Adam Britton        0000007                                                                                                                 10%                                    Adam Britton       Pile cap & pile cleaning works in progress as tides suit.

                                                                                                                                                                                                                                                                                                    Tod Consulting Engineers currently reviewing previous reports and developing strategies
                                                                                                                                                                                                                                                                                                    Concrete chloride testing completed. Results due late Feb.
                                                                                                                                                                                                                                                                                                    Tod Consulting Engineers requested to consider if load limit required ahead of repairs

                                                                                                                                                                                                                       COASTAL, CANALS & WATERWAYS
$45,000      David Low Way, Beach Access 49 refurbishment                                    Dallas Bickley       0000008                                                                                                     15%                                                Dallas Bickley     Bridge crew programmed works for 1st March.



$50,000      Gympie Terrace and William Street revetment wall and pathway rehabilitation     Bryan OConnor        0000009                                                                                                                 10% Project may be impacted            Dave Shing         Remediation of revetment wall options provided by Coastal Engineering consultants. Have consulted with jetty owner with a letter of
                                                                                                                                                                                                                                              upon by jetty owner                                   proposal to be provided to Council with expectation that owner is wanting to sell permit to occupy to Council.
                                                                                                                                                                                                                                              negotiations

$50,000      Munna Point Holiday Park shoreline protection - design                          Bryan OConnor        0000010                                                                                                                 10%                                    Dave Shing         International Coastal Management soon to provide options analysis.

$20,000      Noosa Dog Beach Shoreline Erosion Management Plan Coastal Monitoring            Bryan OConnor        0000011                                                                                                                 80%                                    Dave Shing         University Sunshine Coast monitoring (ongoing). Monitoring received and currently under review with Department of Environment
                                                                                                                                                                                                                                                                                                    and Heritage Protection

$100,000     Noosa River Mouth groyne and rock wall rehabilitation                           Bryan OConnor        0000012                                                                                                                 10%                                    Dave Shing         Rock sourced. Proposal includes 5tonne rocks and use of 50tonne excavator. Works scheduled for 18 February, duration 3 weeks.
                                                                                                                                                                                                                                                                                                    Project news issued to Hasting St Assoc.

$1,300,000   Noosa Waters revetment walls rehabilitation                                      Adam Britton        0000003                                                                                                                 20%                                    Adam Britton       Works in progress. Stage 1 works complete. Critical sections of Stage 2 in Western lake completed. Advice to residents issued.

                                                                                                                                                                                                                                                                                                    Contractor now operating in eastern lake section.
                                                                                                                                                                                                                                                                                                    Additional geotechnical testing completed.

                                                                                                                                                                                                                                  COMMUNITY FACILITITES
$15,000      Peregian Surf Life Saving Club Public Amenities - Planning & Design             Dallas Bickley       0000013                                                                                                            0%                                          Dallas Bickley     Scheduled to be scoped in March.

                                                                                                                                                                                                                                          HOLIDAY PARKS
$90,000      Noosa North Shore Beach Campground - Upgrade Septic Treatment System              Allan Hazell       0000014                                                                                                                 5%                                     Allan Hazell       Request for quote issued 14 Feb. Works scheduled to be completed prior to Easter holidays 7 April
                                                                                           (plumbing services)



                                                                                                                                                                                                                                 PARKS & PLAYGROUNDS
  $34,000    Cooroy Skate Park Refurbishment                                                 Dallas Bickley       0000001                                                                                                           0%                                           Dallas Bickley     Scoping scheduled to be attended to in March.

                                                                                                                                                                                                                                          5%                                     Dallas Bickley     Glenda Cassidy (Parks) to provide audit / condition rating to determine works required. Following audit, quotes to be sought.
  $50,000    Gympie Tce Furniture Refurbishment                                              Dallas Bickley       0000015
                                                                                                                                                                                                                                                                                                    Propose to take to Council for discussion on 25 Feb.

  $12,000    Pomona Community House BBQ Relocation                                           Dallas Bickley       0000016                                                                                                                 <5%                                    Dallas Bickley     Initial scoping commenced.

  $30,000    Noosa Heads Lions Park New Shower                                               Dallas Bickley       0000002                                                                                                                 5%                                     Dallas Bickley     Concept designs prepared. Consultation with user groups to occur late Feb. Memorial to be relocated.

  $30,000    Peregian Beach Playground Refurbishment                                         Dallas Bickley       0000017                                                                                                                 10%                                    Dallas Bickley     Works scheduled to occur 17 March. Duration 4 weeks.

                                                                                                                                                                                                                    PATHWAYS & ENABLING FACILITIES
  $30,000    Charles Street, Cooran pathway improvements                                      Adam Britton        0000018                                                                                                  15%                                                   Adam Britton       Design review process completed
                                                                                                                                                                                                                                                                                 Mara Ellis         In design phase. Expect drawings ready 28 Feb

 $100,000    Station Street, Pomona pathway improvements                                      Adam Britton        0000019                                                                                                                 5%                                     Adam Britton       Design review process completed
                                                                                                                                                                                                                                                                                 Mara Ellis         In design phase. Expect drawings ready 28 Feb
                                                                                                                                                                                                                                                                                                    Further consultation with school Principal required
  $20,000    Weyba Creek Boardwalk rehabilitation stage 1                                    Dallas Bickley       0000020                                                                                                                 <5%                                    Dallas Bickley     DPearce has scoped. Scheduled for approx. end March.

             Gibson Road (Eumundi Noosa Rd to Thomas St) - On road cycle and pedestrian                                                                                                                                                   <5%                                    A Britton          Collate document for outsourcing design once scope documents provided.
 $440,000                                                                                     Adam Britton        0000021
             improvements
                                                                                                                                                                                                                                                                                 Scott Morgan       Preparing scope document for Transport Infrastructure Management requirements
                                                                                                                                                                                                                                                                                 Mara Ellis         Prepare design brief for outsourcing.

  $90,000    Sunshine Beach State School safety improvements                                  Adam Britton        0000022                                                                                                                 <5%                                    Scott Morgan       Scope document for Transport Infrastructure Management provided
                                                                                                                                                                                                                                                                                 Mara Ellis         Draft design to Design Review meeting 21 Feb

                                                                                                                                                                                                                PUBLIC TRANSPORT INFRASTRUCUTRE
                                                                                                                                                                                                                         40%                                                     Michael Cuthbert   Fabrication programmed to commence off site early Feb completed onsite early March.
  $25,000    Noosa Junction Mini Bus Shelter - Panels for weather protection                Michael Cuthbert      0000023



                                                                                                                                                                                                                                                                                                                                                                                                                                          22
                                                                                                                                                                                                                                          <5% Clarify issues in design and       Mara Ellis         Clarify issues regarding design provided by SCC - Issue queries to GHD.
 $300,000    Noosa Parade Transit Hub - Stage 1.                                               Allan Hull         0000024
                                                                                                                                                                                                                                              transit hub intent

Section 23

  Printed:   Tuesday, 18 February 2014                                                                                                                                     STAGE




                                                                                                                Scope & Brief Development




                                                                                                                                                     Design Review




                                                                                                                                                                                                                                                Issues Status
                                                                                                                                                                                   Construction
                                                                                                                                                                     Procurement




                                                                                                                                                                                                               Finalisation


                                                                                                                                                                                                                               %complete
                                                                                                                                                                                                  Handover
                                                                                                                                            Design
Project                                                                            Project         Work Order
                                               Project Description                                                                                                                                                                                              Staff Allocated                                                                   Staff task updates
Budget                                                                           Coordinator        Number




                                                                                                                                                                                                                    SEALED ROAD NETWORK
 $500,000    Annual sealed road renewal and rehabilitation program                 Allan Hull       0000025                                                                                                            <5%                                      Allan Hull               Currently scoping projects along David Low Way, Cooroy-Noosa Road, Gibson Road, Noosa Parade

  $60,000    Sealed road pavement surveys and investigations                    Bryan Oconnor       0000026                                                                                                                   <5%                               Bryan O'Connor           Network pavement investigations to be commissioned shortly.

                                                                                                                                                                                                             SPORTS GROUNDS & FACILITIES
                                                                                                                                                                                                                   10%                                          Dallas Bickley           Light pole to be removed by community group. Awaiting all quotes for 6x9 storage shed. Contractor for concrete pitch & synthetic turf
  $30,000    Noosa District Sports Complex (Cricket Oval)                        Dallas Bickley     0000004
                                                                                                                                                                                                                                                                                         engaged. Slab pour scheduled for 18 March.

                                                                                                                                                                                                                   STORMWATER DRAINAGE

  $50,000    Daintree Estate - Flood mitigation planning and design              Adam Britton       0000027                                                                                                                   5%                                Adam Britton             Waiting on outcome of flood model review prior to seeking details for mitigation options.
                                                                                                                                                                                                                                                                Bryan O'Connor           Reviewing initial investigations

                                                                                                                                                                                                                              15%                               Michael Cuthbert         Review of pipe CCTV. Commenced onsite investigations and review of current designs / information. Pipe cleaning in progress.
  $25,000    Gympie Terrace pipe rehabilitation - investigation and design      Michael Cuthbert    0000005
                                                                                                                                                                                                                                                                                         Seeking advice for alternative rehabilitation options.

                                                                                                                                                                                                                              5%                                Adam Britton             Met with consultants Projex Partners & Hydrology. Soon to issue request for information regarding performance indicators for
  $50,000    Rifle Street Pomona - Flood mitigation planning and design          Adam Britton       0000028
                                                                                                                                                                                                                                                                                         mitigation options.

$25,000      Seaview Creek - open drain civil works                              Adam Britton       0000029                                                                                                                   10%                               Mara Ellis               Public consultation completed. Designs 90% complete. Consultant to complete designs by 28 Feb. Civil works mid March. Planting
                                                                                                                                                                                                                                                                                         late March.

$75,000      Stormwater replacement program (non pipe work)                        Allan Hull       0000030                                                                                                                   20%                               Allan Hull               6 pits completed as at 5 Feb. Estimated expenditure to date $34,000

                                                                                                                                                                                                  STREETSCAPES & ROAD CORRIDORS
             Cooroy - Noosa Road (St Andrews Drive - Gyndier)                    Adam Britton       0000031                                                                                               0%                                                    Scott Morgan             Preparing scope document for Transport Infrastructure Management requirements
  $50,000                                                                                                                                                                                                                                                       Mara Ellis               Schedule design to commence March

             Noosa - Eumundi Road (Eenie Ck - Walter Hay)                        Adam Britton       0000031                                                                                                                   5%                                Scott Morgan             Scope document for Transport Infrastructure Management requirements issued 10 Feb
                                                                                                                                                                                                                                                                Mara Ellis               Schedule design to commence March



                                                                                                                                                                                   TRANSPORT & INFRASTRUCTURE MANAGEMENT
  $8,000     Eenie Creek road / Langura Street Intersection safety upgrades      Adam Britton       0000032                                                                                     <5%                      Scott Morgan                                                    Preparing scope document for Transport Infrastructure Management requirements
                                                                                                                                                                                                                         Mara Ellis                                                      Waiting on scope document

  $15,000    Eenie Creek road / Walter hay Drive Intersection safety upgrades    Adam Britton       0000033                                                                                                                   <5%                               Scott Morgan             Preparing scope document for Transport Infrastructure Management requirements
                                                                                                                                                                                                                                                                Mara Ellis               Waiting on scope document

 $125,000    Weyba Road / Reef Street intersection improvements PIP              Adam Britton       0000034                                                                                                                   5%                                Scott Morgan             Preparing scope document for Transport Infrastructure Management requirements
                                                                                                                                                                                                                                                                Mara Ellis               Currently reviewing SCC design.



                                                                                                                                                                                                                      CARRY OVER PROJECTS
             Kin Kin Entry Statement                                             Dallas Bickley                                                                                                                         100%                                    Dallas Bickley           Work complete

             Cooroy Mill Signs                                                   Dallas Bickley                                                                                                                               100%                              Dallas Bickley           Work complete

                                                                                                                                                                                                                              25% Currently under negotiation   Dallas Bickley
                                                                                                                                                                                                                                                                                         Project on hold until after groyne repairs. Requires MOU for Coastguard memorial arrangement prepared by Community Services.
             Noosa Spit Interpretive Signage                                     Dallas Bickley                                                                                                                                   with Coastguard
                                                                                                                                                                                                                                                                                         Seeking advice from CEO / Mayor


             Noosa Junction South Bound Bus Shelter                              Dallas Bickley                                                                                                                               85%                               Dallas Bickley           Works in progress, due for completion 28 Feb.

                                                                                                                                                                                                      FUTURE PROJECT INVESTIGATIONS
             Noosa Heads Park Road & Main Beach Boardwalk                        Adam Britton                                                                                                                 0%                                                Adam Britton             Collating background information. Discussions with SCRC project officer.

                                                                                                                                                                                                                              5%                                Adam Britton             Reviewing files & background info from Main Roads. Sought additional information from consultants Hydrology. Set up meeting with
             Cooroy Road Flooding investigations                                 Adam Britton
                                                                                                                                                                                                                                                                                         DTMR regarding mitigation options associated with Bruce Highway upgrade.

                                                                                                                                                                                                                                                                No risks present
                                                                                                                                                                                                                                                                Issues to be addressed
                                                                                                                                                                                                                                                                Significant risks




                                                                                                                                                                                                                                                                                                                                                                                                                                 23

Section 24

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


3.     LAKE MACDONALD TO COOROY FLEXILINK TRIAL SERVICE

Author            Project Officer, Transport Infrastructure Management: Kari Porter
                  Community Infrastructure

Index             ECM/Project/PT-Flexi-LMac

Attachments       1.    Route map and timetable for the Lake Macdonald to Cooroy
                        Flexilink trial service



PURPOSE

The purpose of this report is to advise Council on the background and performance of the Lake
Macdonald to Cooroy Flexilink trial service, and to provide a recommendation on the future
continuation of the service.

EXECUTIVE SUMMARY

The Lake Macdonald to Cooroy Flexilink trial service (the service) has been operating since 2
April 2013. Passenger numbers are low compared to other similar Flexilink services, and the
initiative has not reached the expected passenger numbers in the first nine months of operation.
As a result it is recommended that the trial service be discontinued.

RECOMMENDATION

That Council note the report by Project Officer, Transport Infrastructure Management to the
Infrastructure & Services Committee dated 25 February 2014 and resolve to discontinue the Lake
Macdonald to Cooroy Flexilink trial service from 1 April 2014.



BACKGROUND INFORMATION

Flexilink trial services are an on-demand transport service, aiming to provide connectivity to
communities without public transport. The services:

•    operate on a pre-booked basis;
•    run three return trips per day, Monday to Saturday;
•    connect with existing TransLink public transport services for onward journeys;
•    travel along a designated route (passengers must meet the vehicle along this route); and
•    use a taxi in place of a bus.

Council currently operates two Flexilink trial services; one from Boreen Point to Tewantin, which
commenced in November 2005, and the Lake Macdonald to Cooroy service, which commenced
on 2 April 2013. These services are both funded by the Public Transport Levy.

In 2010, Sunshine Coast Council implemented seven (7) new Flexilink trial services across the
region, one of which was from Pomona to Cooroy. At the time, it was agreed with the Divisional
Councillor, that if the Pomona to Cooroy trial was not successful, then the Lake Macdonald trial
would be further considered.

The Pomona to Cooroy Flexilink trial ended on 30 June 2011 due to low patronage (the service
carried 4 passengers between 1 January 2011 and 30 June 2011).


                                                                                   Page 24 of 51

Section 25

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


The Lake Macdonald to Cooroy Flexilink trial commenced on 2 April 2013. The route map and
timetable can be found in Attachment 1.

PREVIOUS COUNCIL CONSIDERATION

A briefing note was provided to former Transfer Manager - Peter Franks in November 2013,
which was considered by the Councillors-elect on 28 November 2013, where it was agreed to
further extend the trial service to 31 March 2014.

REPORT

1.   History of the service

Members of the Lake Macdonald and Forest Acres communities have been requesting Council to
provide a Flexilink service in this area since 2007.

Following the cessation of the Pomona to Cooroy Flexilink trial in June 2011, investigations into
the viability of a service between Lake Macdonald and Cooroy were undertaken.

Community consultation was undertaken in January / February 2012 seeking feedback on the
proposed service. 775 properties in the Lake Macdonald / Cooroy area were sent personally
addressed information regarding a Lake Macdonald Flexilink proposal, together with a feedback
form. Information and an online form were also available on Council’s website. 50 survey
responses were received and 44 (88%) of those responses were in favour of the proposal and
indicated that they would use the service.

As a result of this community consultation, and the favourable feedback, the service was
implemented on a trial basis on 2 April 2013, to test demand. The service commenced for an
initial period of three months, with subsequent extensions to 31 August 2013 and 31 December
2013.

A further extension to 31 March 2014 was then granted by the Noosa Transfer Committee on 28
November 2013.

The service currently offers three return trips per day, Monday to Saturday, which is consistent
with all other Flexilink Trial Services on the Sunshine Coast.

2.   Marketing

The service, as well as the subsequent extensions, have been promoted extensively in the Lake
Macdonald region, providing: coloured brochure distribution (including personalised mail-out to all
residents along the route), newspaper advertising, the Forest Star Newsletter, Council spotlight
columns, Council websites, stakeholder emails, library display and media screen, e-news,
Facebook etc.

3.   Passenger numbers

Passenger data for the service is provided on a monthly basis by Suncoast Cabs. Data received
includes, dates, times, passenger names, origin, destination, fare received and service cost.

Based on responses to community consultation, analysis suggested that, at a maximum, 121
return trips per week may be utilised in a ‘best case’ scenario. However, a target of 48 return
trips per week was seen as an indication of a successful outcome for the trial.




                                                                                    Page 25 of 51

Section 26

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               25 FEBRUARY 2014


Passenger numbers are currently not meeting these targets, with an average of 17 one-way trips
being booked each month since inception.

Table 1 below details the total runs each month, together with the number of passengers carried,
and associated costs.

Table 1 – Monthly Runs

                          Booked
                           Runs        Passengers      Total cost
        Month
                                         carried       (inc GST)
                         (one way)
April 2013             14              21             $526.45
May 2013               25              36             $967.03
June 2013              20              32             $777.82
July 2013              22              26             $818.66
August 2013            23              26             $899.94
September 2013         12              12             $473.49
October 2013           11              11             $432.45
November 2013          14              17             $528.45
December 2013          16              17             $634.66
TOTAL                  157             198            $6058.95
Monthly average        17              22             $673.22

For the purpose of interpreting Table 1, the following explanation is offered:

   Booked run: One way trip from Cooroy to Lake Macdonald OR Lake Macdonald to Cooroy
   Passengers carried: total number of actual passengers carried for the month (not separate
    individuals)
   Total cost: includes GST and 6% administration fee.

It should be noted for comparison purposes, in the first 9 months of the Boreen Point Flexilink
trial, the average monthly passengers carried was 186. The Boreen Point service is currently
carrying approximately 302 passengers per month, with an average of 129 runs booked per
month.

Table 2 below details the number of individual people using the service each month. For
example, in April 2013, there were 14 runs booked, which carried a total of 21 passengers. Of
these 21 passengers, there were only 12 separate individuals.

Table 2 - Individual people using the service

                       Estimated
Month                  Individual
                       Passengers
April 2013             12
May 2013               12
June 2013              15
July 2013              11



                                                                                     Page 26 of 51

Section 27

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                25 FEBRUARY 2014


                        Estimated
Month                   Individual
                        Passengers
August 2013             11
September 2013          8
October 2013            7
November 2013           6
December 2013           8
Monthly average         10

Based on analysis of passenger data, it appears that the service is being utilised by a small
number of individuals (average 10 per month). Since the service commenced, data indicates that
of the 775 possible households surveyed 37 separate individuals have booked and used the
service.

4.     Potential reasons for poor performance

It is difficult to identify a specific reason for the poor performance of the service, particularly given
it has received the same level of community consultation and marketing as all other Flexilink trial
services, and offers the same service levels. Reasons may include:

    Insufficient frequency;
    Times do not suit;
    Unsuitable pick-up locations (e.g. too far for residents to walk to meet service);
    Small catchment population;
    Long routes, potentially deemed non-competitive to the private motor vehicle;
    Most residents in this catchment prefer the convenience of their private motor vehicle; and
    Demographic of householders.

From a transport planning perspective, the Flexilink demand responsive service operated by
Suncoast Cabs is a more cost-effective solution compared to operating a bus in this area. Both
transport service options would require subsidy and in a rural setting would never result in a
positive cash flow to the authority underwriting the service. Despite the initial positive indications
from potential customers, the trial service may not be able to meet the needs of customers in this
particular location, and is catering for a small number of residents.

FINANCE & RISK

The service is currently under Contract with Suncoast Cabs, and is funded by the Public
Transport Levy.

Provided a booking is made, Council pays the following agreed service fees to the contractor:

    $38.50 inc (bookings in one direction only)
    $30 inc (bookings in both directions)
    6% administration fee.

If there are no bookings for the service, a vehicle is not dispatched, resulting in no cost to
Council.




                                                                                         Page 27 of 51

Section 28

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


Passenger fares are: Adult $2.00 per single trip; and Child or Concession $1.00 per single trip.
These fares are collected by the operator and deducted from the service fee payable.

The average monthly cost for the nine months ending 31 December 2013 was $673.22 (inc
GST), equating to:

   cost per run = $39.60
   average monthly cost per passenger of $30.60
   estimated average monthly cost per individual of $67.32.

The Public Transport Levy budget for the half year ending 30 June 2014 has $5,000 allocated to
the service. It is anticipated for the period ending 31 March 2014 that $2,000 of this allocation
will have been utilised. Should the service be discontinued, a budget review adjustment will be
required to hand back the savings resulting from discontinuing the service.

CONSULTATION

External Consultation - Community & Stakeholder
Community consultation was undertaken prior to the service commencing, and has continued
since implementation. Of particular significance was the Forest Star Newsletter, which is
distributed to 220 households in the Forest Acres area. Refer section 2 – History of service for
more details on external consultation.


Internal Consultation
Council’s Financial Services team has been advised that should the service be discontinued, a
budget review adjustment will be required.

Council’s Community Services section has been advised of the recommendation contained in the
report. Based on the number of community members affected by discontinuation of the service,
Community Services has recommended that appropriate consultation occurs with Lake
Macdonald residents prior to the ceasing of this service.

Departments/Sections Consulted:

X   Community Infrastructure                  X   Community & Development
    Asset Planning & Delivery                     Community Services
    Civil Operations                              Planning & Development
    Environmental Services                        Health & Regulatory Services
    Waste Management                              Business Facilitation
                                                  Community Resilience & Disaster Management


    Executive Office                          X   Organisational Services
    Communications & Governance                   Financial Services
    Human Resources                               ICT
    De-amalgamation Coordination                  Property & Contracts




                                                                                       Page 28 of 51

Section 29

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014


                                                       ATTACHMENT 1




                                                         Page 29 of 51

Section 30

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 30 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     25 FEBRUARY 2014

           Lake Macdonald to Cooroy

                                                                Single trip fare
                                                                $2 Adult
   Bookings essential                                           $1 Concession/Child (5-14 years)
   1 300 51 4 1 6 3                                             Note: STAS student passes and go cards
                                                                are not accepted on this service.
   2 hours ahead of departure

   Monday to Friday                                           Saturday and Public Holidays
   4-4 Connecting Public Transport services                    =m Connecting Public Transport services
   F (arrival times in Cooroy)                                 F (arrival times in Cooroy)
      Noosa to                                                    Noosa to
   EY Cooroy 631 bus      6.30am = 11.20am 5.05pm              EA Cooroy 631 bus      6.25am   10.50am 4.50pm
    Ey Nambour to                                              eg Nambour to
   Li Cooroy 631 bus         a      eaehl hindi               Li Cooroy 631 bus         aa     Risse 4a
   Aiea                                                        & | Flexilink service
    S Departs Cooroy      7.05am   11.55am 5.20pm              S Departs Cooroy       650am    11.15am 5.15pm
    4 Arrives                                                  -@ Arrives
   Ped | ake Macdonald    7.32am = 12.22pm 5.47pm              AH Lake Maca: Id       7.17am = 11.42am 5.42pm
      ae escad                                                    Flexilink service
         F                7.32am = 12.22pm 5.47pm                   F            7.A7am     1142am    5.42pm
      Lake Macdonald                                             Lake Macdonald
                                                               ma)
    o Arrives Cooroy      751am    12.41pm 6.06pm              5 Arrives Cooroy 7.36am      12.01ipm  6.01pm
    -¥ Connecting Public Transport services                    Ps@ Connecting Public Transport services
   " (departure times from Cooroy)                             fy (departure times from Cooroy)
      Cooroy to                                =               k-m Cooroy to                          6.10pm (s)
   4 Noosa 631 bus        [ae      |e                          FH Noosa 631 bus  708M       12-15PM   gt Sym cox)
    Fa Cooroy to                                               .-# Cooroy to
    fa
   HB Noosa 632 bus       9.00am   1.40pm   6.50pm             E Noosa £4) bus   9.00am     1.40pm    6.50pm
   = De waa bus           85am     12.50pm_ 6.35pm            ES oa? ,         _ 7.55amis)  12.20pmis) 6.25pm s)
   - are                                                      ba bins            9.20am (PH) 1.50pm (eH) 6.20pm (Px)
   i Buca 632 bus         eS       ee          ~                  Cooroy to      hide       Soigieen      _
      Cooroy to              us    2.03pm      7                  Cooran632 bus   ~~             ae
      Brisbane train                ;
                                                              (PH) Public Holiday (S) Saturday only
                                                              For more information on connecting services visit translink.com.au
                                                              or call TransLink on 13 12 30 anytime.

                                                                                              Page 30 of 51

Section 31

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


Waste Management

4.   WASTE MANAGEMENT STRATEGY REVIEW PHASE 1

Author           Interim Director, Martin Drydale
                 Community Infrastructure

Index            ECM/Project/Waste Management/Strategy Review

Attachments      Nil



PURPOSE

The purpose of this report is to provide information to Councillors on the process for undertaking
a review of the Noosa Waste Management Strategy.

EXECUTIVE SUMMARY

A comprehensive review of the Noosa Waste Management Strategy is planned to be undertaken
in a two-stage approach as follows:
1.   Initial research, planning and recommendations to guide the development of a new Waste
     Management Strategy for Noosa (Feb – May 2014)
2.   The development and adoption of a Waste Management Strategy (June – Dec 2014)

Lloyd Consulting have been engaged to undertake Phase 1; the initial assessment of issues in
order to provide guidance and to support a more focused approach to the development of a new
Waste Management Strategy for Noosa.

Phase 1 will provide two key deliverables for Council, namely:

    A set of recommendations on which priority areas can be targeted for further review and
     detailed assessment in order to guide the development of a new Waste Management
     Strategy for Council; and
    A Waste Strategy Review Project Plan outlining the actions, timing, resource and indicative
     cost of preparing a new Waste Management Strategy for Council by 31 December 2014.

The project will be delivered over a 10 week period ending in late April and the process will allow
for Councillor and staff consultation and feedback and incorporate a review of documentation,
practices, opportunities for improvement and partnership and exiting contract arrangements.

RECOMMENDATION

That Council note the report by the Interim Director, Community Infrastructure to the
Infrastructure & Services Committee dated 25 February 2014 on the process for the Waste
Management Strategy Review.




                                                                                    Page 31 of 51

Section 32

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


BACKGROUND INFORMATION

As a result of de-amalgamation there is a need to review all existing waste
management/minimisation strategies, policies and implementation plans that were inherited from
the Sunshine Coast Regional Council (SCC) and to consider their relevance and appropriateness
to Noosa.
Additionally, there are a number of legacy issues which Council will have to understand and plan
to manage which are associated with the Eumundi Rd landfill and transfer stations.
Finally, there is a need to review all existing contracts and arrangements associated with the
waste management service and ensure that these can be ultimately realigned with any new
strategy.
In order to achieve this outcome a two-stage approach to this review is planned as follows:
1.       Initial research, planning and recommendations to guide the development of a new Waste
         Management Strategy for Noosa (Feb – May 2014)
2.       The development and adoption of a Waste Management Strategy (June – Dec 2014)
Proposals have been sought from consultant(s) with suitable knowledge and experience in the
waste management sector and Lloyd Consulting have been engaged to undertake Phase 1; the
initial assessment of issues in order to provide guidance and to support a more focused
approach to the development of a new Waste Management Strategy for Noosa.


PREVIOUS COUNCIL CONSIDERATION

Nil.

REPORT

Phase 1 will provide two key deliverables for Council, namely:

      A set of recommendations on which priority areas can be targeted for further review and
       detailed assessment in order to guide the development of a new Waste Management
       Strategy for Council; and
      A Waste Strategy Review Project Plan outlining the actions, timing, resource and indicative
       cost of preparing a new Waste Management Strategy for Council by 31 December 2014.

The consultants have been tasked with undertaking an initial broad scope of works including
documentation review, internal consultation, looking at existing and best practices, identifying
opportunities for further review and looking at existing contract arrangements with suppliers.

The project is to be broken down into a number of tasks as follows:

Task                                      Description                         Timing

1 Background information review           Site visits; review of documents; 3 weeks
                                          assessment of good practice; Finish 7 March
                                          assessment         of    technical
                                          information; review of education
                                          programs; review of contract
                                          arrangements




                                                                                   Page 32 of 51

Section 33

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


Task                                    Description                             Timing

2 Councillor, staff and stakeholder Capture ideas and feedback; 1 week
  consultation                      review of partnering opportunities Finish 14 March

3 Scoping and planning workshop         Discuss the prioritisation of key 1 week
                                        issues and opportunities          Finish 21 March

4 Waste     Management      Strategy Production of draft report                 1 week
  review report development                                                     Finish 28 March

5 Project plan development              Production of draft project plan for 1 week
                                        Phase 2                              Finish 4 April

6 Presentation to Council                                                       1 week
                                                                                Finish 11 April

7 Finalisation of review report and                                             2 weeks
  project plan                                                                  Finish 25 April


Notification will be provided closer to the date with respect to the timing of the presentation to
Council and the availability of the final report.

A further procurement process will be required for Phase 2 of the Waste Management Strategy
review.

FINANCE & RISK

The cost of the Phase 1 review is $30,000 and is within existing budgetary provisions. Following
receipt of the project plan, provision will be made in 2014/15 budgets for the delivery of Phase 2
of the project.

CONSULTATION

External Consultation - Community & Stakeholder
Nil.


Internal Consultation
Consultation on the consultants brief for Phase 1 was undertaken with Mayor Playford, Cr Joe
Jurisevic and Doug Barnes, Waste Operations Co-ordinator.

Departments/Sections Consulted:

X   Community Infrastructure                      Community & Development
    Asset Planning & Delivery                     Community Services
    Civil Operations                              Planning & Development
    Environmental Services                        Health & Regulatory Services
    Waste Management                              Business Facilitation
                                                  Community Resilience & Disaster Management

    Executive Office                          X   Organisational Services
    Communications & Governance                   Financial Services
    Human Resources                               ICT
    De-amalgamation Coordination                  Property & Contracts



                                                                                       Page 33 of 51

Section 34

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


COMMUNITY & DEVELOPMENT DEPARTMENT REPORTS
(excluding Planning & Development)

Community Services

5.    TAIT DUKE COTTAGE

Author            Manager, Community Services, Charlie Eames
                  Coordinator, Sport and Community Development, Alison Hamblin
                  Community and Development

Index             ECM/Project/Tait Duke Cottage

Attachments       1.    Deed of Agreement
                  2.    Cost estimates for the establishment of the cottage on each site


PURPOSE

1.    To advise Council of the background and current developments relating to Tait Duke
      Cottage; and
2.    To recommend a course of action for Council.

EXECUTIVE SUMMARY

The former Noosa Shire Council accepted the gift of Tait Duke Cottage from Ms Esme Tait on 3
June 2004 with the Deed of Agreement being affected on 18 June 2009 (refer Attachment 1).

A number of conditions are contained within the Deed of Agreement, namely Council shall be
responsible for the relocation of the building within the general vicinity of Tewantin, the Cottage
be used for community services, but not as heritage/museum facility. It is envisaged by Ms Tait
that the building would provide ‘community house’ style services along the lines of those offered
at Pomona and District Community House.

An unsuccessful Expression of Interest (EOI) seeking a community group to refurbish and
manage the facility was undertaken by the Sunshine Coast Council (SCC) in 2010.

The Cottage is currently temporarily located in Wallace Park, however a 2013 review of the
Wallace Park Master Plan recommends the removal of the Cottage from the precinct.

Following the Master Plan review four Council controlled sites in the Tewantin locality were
referred for comments internally by Sunshine Coast Council (SCC) as to their suitability for the
relocation of the Cottage. Cost estimates for the establishment of the Cottage on each site
(Attachment 2) was developed by SCC.

There was no outcome from this process and the matter was deferred by Sunshine Coast
Council to the new Noosa Council. Subsequently Noosa Council officers have considered the
four previously identified potential sites whilst also considering other potential sites at Read Park
(next to the SES facility) and the Cooroy Lower Mill Site as alternative locations.

Several community organisations have informally expressed an interest of late (outside of the
SCC EOI process undertaken) in the refurbishment and future use of the Cottage.

Given this level of interest it is considered timely that Noosa Council call for a new EOI with set
criteria for the relocation and use of Tait Duke Cottage.


                                                                                      Page 34 of 51

Section 35

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


RECOMMENDATION

That Council note the report by the Manager of Community Services and Coordinator, Sport and
Community Development to the Infrastructure & Services Committee dated 25 February 2014
and:
A.   Agree that the preservation and enhancement of the heritage values and character of
     Wallace Park necessitates Tait Duke Cottage’s removal from Wallace Park;
B.   Invite Expression of Interests (EOI) from Community Groups for the relocation and
     utilisation of Tait Duke Cottage;
C.   Allocate funding of up to a fixed amount of $80,000 for the removal and relocation (including
     transport, restumping, site surveys, and reconnection of services) of the Cottage through the
     Heritage Levy subject to a successful EOI process; and
D.   Request the Chief Executive Officer to write to Mr John Duke advising of Council’s
     decision.



BACKGROUND INFORMATION

Following is a chronological order of the main proceedings that have transpired to date.

   At the Ordinary Meeting of the former Noosa Council on 29 April 2004 it was resolved that
    “Council note the report by the Community Services Director to the Works and Community
    Services Portfolio dated 20 April 2004 and accept the generous offer to receive and relocate
    the building described in the report, at a time to be determined at the sole discretion of the
    owner. The Mayor be requested to provide a letter of acceptance of the building and the
    conditions of the offer and express Council’s appreciation”

   At the Sunshine Coast Council General Committee Meeting in March 2009 a further report
    was requested on the preferred location, proposed use, tenancy arrangements, financing
    strategy, planning and heritage issues relating to the building.

   At the Sunshine Coast Council Ordinary Meeting on 14 May 2009 it was resolved to relocate
    Tait Duke Cottage situated at 84 Poinciana Avenue Tewantin to Wallace Park on a temporary
    basis pending emerging needs for a community use for the building.

   An Expression of Interest was undertaken in 2010 to enable Council to gauge interest by
    community groups in using the building and whether they had land, where it could be
    permanently sited or the capabilities to refurbish. None of the four submitters identified had
    available land or the capabilities to refurbish therefore the EOI process has remained on hold
    pending the determination of a permanent location for Tait Duke Cottage.

   At the Sunshine Coast Council Ordinary Meeting 10 May 2011 Council resolved to review the
    1989 Master Plan of the Wallace Estate (Wallace Park) prepared by John Mainwaring and
    Associates. The review of the original Master Plan undertaken by Sunshine Coast Council in
    2013 reviewed the future direction of the overall Wallace Park precinct and ascertained
    whether the Tait Duke Cottage could potentially remain on the precinct.

   One of the findings of this Wallace Park Master Plan review was that Tait Duke Cottage was
    an intrusion upon the cultural heritage values of Wallace Park and that adding another facility
    to the park would exacerbate an existing car parking and ancillary infrastructure shortfall. It
    was therefore recommended the Cottage be removed from Wallace Park.




                                                                                    Page 35 of 51

Section 36

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 25 FEBRUARY 2014


PREVIOUS COUNCIL CONSIDERATION

This matter has not previously been considered by Noosa Council.

REPORT

Council has a legal agreement via the signed Deed of Gift to progress the location and use of
Tait Duke Cottage in the Tewantin area.

The Cottage has been temporarily located on Wallace Park since 2009. The Tait family would
like to see the Cottage used for the intended purpose for which it was donated to Council
(community purposes for the benefit of the Tewantin community). Although there is no critical
date for occupancy of the building, the longer the building is temporarily sited the more quickly it
is likely to deteriorate and be unavailable to use by the Tewantin community.

An Expression of Interest (EOI) process was undertaken in August 2010 by Sunshine Coast
Council (SCC) to ascertain if any community groups were interested in using the Cottage. There
were four submissions (Sunshine Butterflies, Noosa Residents and Ratepayers Association, Red
Cross Queensland, Noosa Shire Arts and Crafts). None of the submitters had land that the
Cottage could be permanently sited upon; nor did they demonstrate the capacity to refurbish the
Cottage.

As the Review of the Wallace Park Master Plan recommends the removal the Cottage from the
precinct and none of the EOI submitters having any land or other resources to invest in the
Cottage the Sunshine Coast Council determined it would review its own land holdings to see if a
suitable site for the Cottage in the general vicinity of Tewantin could be found which also met the
conditions in the Deed of Agreement (see attached Deed of Agreement – Attachment 1).

Four potential sites in the Tewantin locality were identified and referred for comments internally
within the Sunshine Coast Council. Cost estimates for the establishment of the Cottage on each
site (Attachment 2) were considered along with the constraints for each site. There was no
outcome from this process at the time and the matter was deferred by SCC to the new Noosa
Council.

Recently several community organisations have informally expressed an interest of late (outside
of the SCC EOI process) in the refurbishment and future use of the Cottage.

Subsequently Noosa Council officers have considered the four previously identified potential
sites whilst also considering other potential sites such as Read Park (next to SES facility) and the
Cooroy Lower Mill Site as alternative locations.

It is difficult to find a suitable site to locate the Cottage in Tewantin as all of the sites investigated
are constrained in some way. These constraints are detailed in the table below:

Site              Comment

Earl Street       The main constraints to the use of this land are its location in a flood hazard
                  area and its intended use for a road corridor in the long term. It is to be
                  noted that SCC Regional Strategy and Planning Department advised in
                  August 2012 that the proposed site is unsuitable as all of the lot in question
                  is required for the planned extension of Gibson Road through to Hilton
                  Terrace as reflected in Council’s Infrastructure Charges Plan. The charges
                  imposed on development are on the basis this road may be constructed.
                  This advice is still current.



                                                                                          Page 36 of 51

Section 37

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014



Site              Comment

                  While this advice is still current, the site could be considered if Council were
                  to amend its traffic planning and priority infrastructure plan for the road
                  network.

Butler Street     This site is located in an environmental protection zone and a large amount
                  of vegetation would need to be removed. Any development on this site
                  would be inconsistent with The Noosa Plan.

Noosa District Location of the Cottage on this site would require pre-approval with the
Sports         relevant State Government Department as Council is trustee for the land.
Complex and
Read Park      As the Noosa District Sports Complex Master Plan October 2009 (including
               Read Park) identifies the requirement for future expansion of some existing
               sport facilities on this site, State Government approval could be difficult and
               time consuming to obtain. In addition limited capacity exists to
               accommodate another building and associated facilities on the land without
               having a detrimental impact on existing sport and recreation uses on site.

                  Consultation would also need to occur with other users on the site and the
                  neighbouring State School, particularly in relation to car parking.

RSL Park          This land is some of the most valued open space in Tewantin. It is State
                  land with Council as trustee and any use would need agreement from RSL.
                  The site is quite sloped and siting of the Cottage here would be a visual
                  intrusion and reduce community access and connection to the waterway.

Lower      Mill The Lower Mill Site is located in Cooroy and is outside the Deed of
Site, Cooroy    Agreement ie the Cottage needs to be located within the general vicinity of
                Tewantin.

From the initial review of the land parcels detailed above the site that has the most potential to
meet the deed of agreement and links to compatible users is the Earl St site.

Proposed Expression of Interest

Several community groups have shown recent interest in the future of Tait Cottage and as there
has been a previous EOI which attracted submissions from four community groups it is
recommended that Council call for a new EOI with a formal set of criteria which interested
community groups need to address.
Set criteria to include:
   Identification of a suitable parcel of land on which to locate the Cottage;
   Planned use of site and benefit to the Tewantin community;
   Partnership with other organisations;
   Financial capacity to renovate and maintain the original integrity of the Cottage;
   Evidence of need and potential contribution to the community;
   Track record and experience of group;
   Environmental capabilities and considerations;
   Sustainability, financial viability and public accessibility in perpetuity for community purposes;
    and
   Respect for the social heritage significance of Cottage.



                                                                                      Page 37 of 51

Section 38

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              25 FEBRUARY 2014



In the spirit of the deed of agreement it is recommended that as part of the Expression of Interest
process Council could make the following commitment towards the project:

     Officer assistance to groups to locate a suitable site;
     Preparation and lodgement of the applications and approvals required for development of the
      site and use of the site for community purposes; and
     A fixed allocation from the Heritage Levy of $80,000 towards the cost for removal, and
      relocation of the Cottage to the preferred site.

Upon relocation the Cottage is to be named “Tait Duke Cottage”.

It is further proposed that if no EOI’s are found to be acceptable, then further discussions be held
with the Tait family pertaining to locating the Cottage on a site outside the general Tewantin
vicinity, donating the Cottage back to the family or otherwise dispose of the building.

Policy

A locality audit of community facilities was undertaken by Sunshine Coast Council in 2013 which
illustrated that Tewantin and Noosaville localities are well serviced by community facilities as
there is a range of existing community facilities in the Tewantin and Noosaville area.

The Sunshine Coast Sunshine Infrastructure Strategy 2011 proposes the following in the
Tewantin locality:

          Reaffirm and continue to develop and strengthen the community hub in Tewantin (at
           United Synergies)

The Noosa Social Plan 2006-2016 recommended the following:

(Section 18 Facilities & Services)
Goal 3 Develop a network of community infrastructure and facilities in Noosa Shire

3.3       Trial the viability of a neighbourhood centre similar to the Pomona Community house model
          to provide support for young families and senior citizens by renting premises in Noosaville
          or Tewantin.

FINANCE & RISK

Funds and resources will be required to move, permanently locate, provision of inclusive access
and car parking. No allocation exists in Council’s 2013/2014 program to support removal,
relocation or refurbishment of the Cottage.

The cost of establishing Tait Duke Cottage on any of the four potential sites ranged from
$606,397 through to $649,297. Refer to full details in Attachment 2.

* Note that no costs have been allowed for if there is a requirement for upgrading intersections or
associated traffic issues at any of the sites.

Council could consider contributing a fixed amount toward the removal, relocation and basic re-
establishment of the Cottage if there was a successful EOI. This could be referred to the Heritage
Levy for funding during the 2014/2015 budget deliberations. From the estimated costs in
Attachment 2, this would be in the vicinity of $80,000.



                                                                                      Page 38 of 51

Section 39

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                25 FEBRUARY 2014


Heritage Levy reserve balances transferred from Sunshine Coast Council were not available at
the time of writing this report, but the annual revenue recovered from the Levy is estimated at
$149,000.

It is recommended that in the Expression of Interest all other costs above the fixed Council
contribution of relocating and refurbishing the Cottage be met by the interested community group
and that the way in which the groups plan to meet these costs be detailed as part of the EOI
application.

The EOI process is a matter of urgency to minimise costs associated with retaining the building
at a temporary location, such as barrier fencing hire, and any costs associated with deterioration
of the building.

Risks
A risk to the Cottage is the deterioration of the building over time if it remains on the existing site
with no permanent location or use being found, or inclusion in any maintenance program.

CONSULTATION

External Consultation - Community & Stakeholder
Consultation has been undertaken with Mr John Duke (who holds the power of attorney) over Ms
Esme Tait’s affairs.


Internal Consultation
 Procurement and Fleet, Organisational Services
 Transport Infrastructure Management, Community Infrastructure
 Governance, Executive Office
 A/Executive Officer for Mayor and CEO, Executive Office
 Community and Cultural, Community Services
 Strategic Planning, Community and Development
 Planning and Development, Community and Development
 Finance, Organisational Services
 Property and Land Management, Organisational Services

Departments/Sections Consulted:

X   Community Infrastructure                     X   Community & Development
    Asset Planning & Delivery                        Community Services
    Civil Operations                                 Planning & Development
    Environmental Services                           Health & Regulatory Services
    Waste Management                                 Business Facilitation
                                                     Community Resilience & Disaster Management


X   Executive Office                             X   Organisational Services
    Communications & Governance                      Financial Services
    Human Resources                                  ICT
    De-amalgamation Coordination                     Property & Contracts




                                                                                          Page 39 of 51

Section 40

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014


                                                       ATTACHMENT 1




                                                         Page 40 of 51

Section 41

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014




                                                         Page 41 of 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA              25 FEBRUARY 2014

   SIGNED on behalf of the SUNSHINE     )
   COAST REGIONAL COUNCIL by            )        |        a
                                                   ee
   as delegated officer                 )  LE
                                   Co)
   SIGNED by the said ESME DUKE TAIT<ay— )
  her—duty—appeinted—atterney—JGHN )
  -PAFRICK- DUKE under Power-efAttorney )          )   f   i, .
  Not                in the presence of: Berd.          ¥       v     -

  Austice-of the Peace / Solicitor
   CHRISTOP!,..4 f.,AKER REEVE                                                |

                                                                      Page 41 of 51

Section 42

ATTACHMENT 2




               Page 42 of 51

16 Earl Street           Noosa District Sports     RSL Soldiers Memorial Park       Ste it ae lily
                                                                       Lot 69 on RP41223                Complex                 Lot 13 on MCH5443               Kee see RNY
   ATTACHMENT 2                                                                                   Rey P Re RLS
Site Survey                                                                            $1,650                      $1,650                                                       $1,650
*  Identification , Contour and Detail survey- Survey the location and
   capacity of existing services. Document the works required to
   connect services to the permanently relocated building.
Town Planning Costs
=  Application Fees $3875 x 50% (Community Organisation)                               $1,937                      $1,937                        $1,937                         $1,937
                                                                                       $7, 282                    $7, 282                        $7, 282                        $7, 282
=  $80 x 182sqm x 50%
*  Planning Consultant Fees                                                           $4,400                      $4,400                         $4,400                         $4,400
=  Hydraulic Engineering report                                                        $1,500                      $1,500                        $1,500                         $1,500
=" Heritage report                                                                                                                              $15,000

Building Certification Works for relocation of Cottage
«  A building assessment , final inspection fee & Form 16                                $593                        $593                          $593                           $593
Structural Engineering
PART A-
«  Site inspection and structural condition assessment report. Report                  $4,000                     $4,000                        $4,000                          $4,000
   to include recommendations for strengthening existing structure to
   meet current codes.
e  Soil test report by Geotech consultant                                              $1,100                      $1,100 Po                   SED                              $1,100
PART B-
=   Form 15                                                                            $2,530                      $2,530                        $2,530                         $2,530
=   Structural design & documentation of new subfloor, footings, cross
    bracing etc. Until house has been inspected, estimate is based on
    hourly rate.
PART C (optional) —
=   Structural and Civil Engineering design of other related works such                $1,980                      $1,980                        $1,980                         $1,980
    as retaining walls, driveway cross-over's, stairs and ramps etc.
=»  Project management, revisions to designs, site inspections and
    answering builders queries.
=   Cost based on estimate of hours.
on neTet eS
Transport of the building - can be handled by Wrights.                                $28,000                     $28,000                       $28,000                        $28,000
Includes: All permits such as Main roads, Q-Rail, Optus, Telstra, Police
permits, police escorts and pilots will be covered by David Wright
Properties.

                                                                                                                                                                   Page 42 of 51

Section 43

Page 43 of 51

16 Earl Street            Noosa District Sports      SM ee lies meri                   Sime Cm
                                                                         Lot 69 on RP41223                 Complex                  Lot 13 on MCH5443                 Ree: Vee ime NY
                                                                                                      Lot 372 on MCH3843

Re-stump the building (Wrights Removaiists).                                            $ 13,825                     $ 13,825                       $ 13,825                        $ 13,825
* (supplied and placed by Wrights at 2.7mt as required for the cost of
  $390 per stump. Total of 35 stumps
* Contractor will also cyclone proof the roof to W41 and get engineer to
  provide a form 16.
= (Note: Price based on floor height to build in under)
Cross Bracing
Supplied by Wrights and placed for the cost of $295 per set. Approx 10                    $2,950                       $2,950                         $2,950                          $2,950
sets needed.
Plumbing                                                           DO
= Plumbing connection at new site                                                         $3,000                       $3,000                                                         $3,000

= Water & Sewer - Unity Water standard fee — Standard domestic                            $1,100                       $1,100                         $1,100                          $1,100
  connections are always 20mm, (fee based on no pre-tapped service
  pipe existing)
Electrical connection at new site. Includes:
= Installation of new mains box, meter box, circuit breakers, safety                      $2,200                       $2,200                         $2,200                          $2,200
  switch and earthing system.
= Extend all existing circuits from under the house into the new meter
  box.
Refurbishment of House
Construction works as per estimate by others. BFS assumes that this is                  $180,000                    $180,000                        $180,000                        $180,000
a refurbishment to domestic standard (Building Class 10)
Additional Construction costs over the orginal estimate
                                                                                        $220,000                    $220,000                        $220,000                        $220,000
* Structural works to bring the building to Class 6, 8 or 9 compliance.
= Civil works (roads, car parks, earthworks etc).
= Services connection (Sewer, water, electricity and communications).
* Provide compliant amenities and kitchen facilities.
= Landscaping (hard and soft landscaping as per the master plan).
® Disability compliance.
* Sustainability initiatives.
= Security.
Note: This estimate includes a 20% construction contingency due to the
historical nature of the building.
Planning, Design and Documentation.                                                      $60,000                     $60,000                         $60,000                         $60,000
Establishment of on site car parking                                                     $67,500                     $67,500                         $67,500                         $67,500
Allow $7,500 a carpark x 9 car parks.

                                                                                                                                                                        Page 43 of 51

Section 44

Page 44 of 51

16 Eari Street             Noosa District Sports      RSL Soldiers Memorial Park         SINC          ami
                                                                           Lot 69 on RP41223                   Complex                   oe R  eee ee)                     og hee meek
                                                                                                         Lot 372 on MCH3843
Clearing of vegetation on site                                         Dependant on location on site     Dependant on location on Be                                                       $15,000
                                                                                                                              site
Rehabilitation/ offset planting                                                                                                                                                            $22,900
Based on offset planting of 1.5 x the cleared area -Revegetation cost
Range for (1500m2, 750 plants- tube stock is $10,000-$22,900.
includes site preparation and 3 years maintenance

TOTAL                                                                                       606,397                      606,397                          621,397                          649,297

Other Comments                                                        Future  proposed    road _ will | There is mastemlan for this| State reserve,  so  approval | Dependant   upon   what    the
                                                                      dissect site. This will mean | site. The sporting complex]   required  by   DNRM    as  the|  Environmental    report  finds,
                                                                      loss of proposed street car | also need room for growth.     proposal    is   against   the | additional costs may be incurred
                                                                      Parking.                                                     ‘purpose’ of the reserve.       for removal of species from site
                                                                                                                                                                   etc.
                                                                      Final Road layout plan yet to                                Full Land Management plan will
                                                                      be confirmed so difficult to                                 be   required  with  extensive
                                                                      confirm  a  location for Tait                                public consultation.
                                                                      Cottage on this site.
                                                                                                                                   If plan approved will then apply
                                                                                                                                   for a Trustee Lease.

                                                                                                                                   Long drawn out process. Site
                                                                                                                                   also currently has a heritage
                                                                                                                                   overlay.
                                                                                                                                   Concems re: visual amenity

                                                                                                                                                                                  Page 44 of 51

Section 45

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                          25 FEBRUARY 2014


6.   SEPARATION OF LIBRARY SERVICES

Author           Coordinator Libraries, Kerri Contini
                 Community and Development

Index            ECM/Subject/33.10 Library Management

Attachments      Nil



PURPOSE

This report will provide Council with an update on the separation of the Noosa Library Service
from Sunshine Coast Council, including an overview of the impact on customers and the support
services library staff will provide to minimise the impact.

EXECUTIVE SUMMARY

Library Services were one of the fully integrated services of the Sunshine Coast Regional Council
providing seamless access to collections with one library membership card from any service
point.

Following some debate as to whether or not to continue with an ongoing shared library service,
the Sunshine Coast Council resolved in October 2013 to separate library services by 30 June
2014.

The first stage of the separation has already occurred with Noosa Council responsible for the
operation and management of Noosa Library Service in regards to the library buildings at
Noosaville and Cooroy, the Mobile Library, in-branch and community library services, human
resources, website, marketing, equipment and all library programs.

The remaining elements to be separated are the physical and digital library collections and the
software system, Spydus, that manages the borrower records and collection.

A key milestone will be the separation of the collections on 17 March 2014 and Noosa Library
Service will migrate to its own Spydus system on 25 March 2014. After this date the Noosa
Library Service will be operating independently of Sunshine Coast Council and the only
remaining items will be residual collection transfer to the correct library services.

Following the separation of library services, members of Noosa Council Library Service will be
transferred to a Noosa Library Service membership card for use at Noosaville, Cooroy and the
Mobile Library, as well as the online eLibrary.

Library staff have developed a range of strategies to minimise the impact of the libraries
separation and support customers through the changes.

The financial costs of library separation will be referred for consideration at the first budget
review.




                                                                                  Page 45 of 51

Section 46

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


RECOMMENDATION

That Council note the report by the Libraries Coordinator to the Infrastructure & Services
Committee dated 25 February 2014 and endorse the strategies outlined in the report to inform
the community of the separation of the Noosa Library Service from the Sunshine Coast Council
and to support library customers through the subsequent changes.




BACKGROUND INFORMATION

Library Services were one of the fully integrated services of the new Sunshine Coast Regional
Council providing seamless access to collections with one library membership card from any
service point. It was considered a significant benefit to customers across the wider Sunshine
Coast region and its success was evidenced by customer usage patterns and feedback.

The potential for ongoing shared library services was considered by the Noosa Transfer Team
and within Sunshine Coast Council, with an expectation that a report would be presented to the
Transfer Committee. At the time, the Noosa Transfer Team and library personnel considered
there was significant merit to maintaining a cooperative service model which would share some
key elements: physical and digital library collections, the Spydus software system, courier
system, membership card and mobile library service. All other elements including staffing,
facilities, programming and administration would be the responsibility of the individual councils.

Sunshine Coast Council considered the issue of library services at its 28 October 2013 meeting
and resolved to completely separate library services by 30 June 2014. The Noosa Transfer
Manager was notified in early November of this decision.

By the 31 December 2013 the first stage of the separation had occurred with Noosa Council
responsible for the operation and management of Noosa Library Service from 1 January 2014 in
regards to library buildings and equipment, the Mobile Library, in-branch and community library
services, human resources, website, marketing and all library programs.

A Working Group incorporating key officers from Noosa Council and Sunshine Coast Council has
been meeting since December to negotiate the final separation of library services from Sunshine
Coast Council. The major software system separation project has commenced.

PREVIOUS COUNCIL CONSIDERATION

Nil.

REPORT

Noosa Library Service will deliver services and programs through three locations at Noosaville,
Cooroy and on the Mobile Library, as well as digitally through the library website. It will have
approximately 30,000 members and a physical lending collection of 105,000 items.

Staff within Noosa Library Service are preparing for the final separation of library services from
Sunshine Coast Council. The remaining elements to be separated include:

      physical lending and reference collections;
      digital e-Library collections and resources; and
      the software system, Spydus, that manages the borrower records and collection.



                                                                                   Page 46 of 51

Section 47

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           25 FEBRUARY 2014


Library staff are working closely with Civica, the provider of the library service’s software
management system, Spydus, to ensure a smooth data extraction and migration to a new Noosa
system. In order to meet Sunshine Coast Council deadlines there is a very tight project
implementation plan.

The keys elements in the separation project plan include:

17 February ongoing              Customer support strategy
4 – 12 March                     Noosa Spydus system test phase
14 March                         Last day of access to Sunshine Coast Council Spydus system
17 – 24 March                    Offline
25 March                         Go-live on new Noosa Spydus system
26 March onwards                 Commence migrating customers to new Noosa membership cards
30 June                          Complete residual collection transfer to Sunshine Coast Council;
                                 Cease receiving collection items under SCC Library Materials
                                 contract
1 July                           Commence collections procurement under LocalBuy contracts

The following sections provide further detail of the key aspects of the final separation of library
services.

1.     Impact on Customers

Customers are continuing to express concern over library services separating from the larger
Sunshine Coast Libraries service. While much of the separation has already occurred with
minimal impact on Noosa customers, an impact will be felt following the final separation of
collections and the Spydus systems, in particular through:

    loss of access to the current collection of 550,000 items;
    increased waiting times for reservations;
    the need to have two membership cards and accounts to use Noosa and Sunshine Coast
     library services;
    the inability to pick up and return items to any library within the Noosa and Sunshine Coast
     library services; and
    loss of reservations and historical loan data as not all data is being copied to the Noosa
     Spydus system.

However, the overall Noosa Library Service experience will remain highly positive offering:

    access to quality branch libraries and facilities at Noosaville and Cooroy;
    a contemporary Mobile Library with services reinstated to pre-amalgamation levels;
    skilled, friendly staff with connections to the Noosa shire community;
    physical and digital collections relevant to current demands;
    current public technology and free wi-fi; and
    a diverse range of learning, literacy and community services programs.

Programming will be local, personable and community centric:

    relevant to our unique Noosa communities;
    meeting the needs and interests of local people;
    promoting local people and events, and
    reflecting the corporate priorities of Noosa Council.




                                                                                    Page 47 of 51

Section 48

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


2.     Collections

Using the standard de-amalgamation ratio of a 20/80 split, approximately 105,000 physical library
items are to be transferred to Noosa Council. Library staff have established a Noosa Library
Service collection within the greater Sunshine Coast Libraries collection and undertaken a
systematic review of the items to ensure a balanced collection is transferred to Noosa Council.
This will reduce the impact customers experience following separation when they don’t have
access to such a large collection.

The focus through 2014/15 will be addressing gaps in the collection and meeting customer
reservations and purchase requests. Library staff will address this through on-demand
purchasing and inter-library loaning material from other public libraries to quickly address
customer demands.

Due to the mobile nature of our communities, it has become common practice for people to use
multiple libraries to borrow from and return to. Following separation from Sunshine Coast
Council, the Noosa Library Service customers will only be able to return Noosa materials at
Noosaville, Cooroy or the Mobile Library. The library service will implement a wide ranging
customer education program and a lenient overdue policy to support customers through this
change.

The eLibrary provides access to electronic library resources such as e-books, e-magazines and
downloadable music and is now a key library service. Staff are reviewing usage and available
services to ensure we are providing high quality, in-demand material that meets customers’
expectations.

3.     Membership

Noosa Library Service is likely to have approximately 30,000 active members. Due to privacy
concerns by Sunshine Coast Council, not all of these membership records will be transferred to
Noosa Council.

Members who use Noosa Library Service post-separation and whose record wasn’t transferred
will be given a new Noosa membership. Any outstanding loans on their original record will be a
matter for Sunshine Coast Council to deal with.

As per the policy prior to amalgamation, library membership will be open to everyone, inside and
outside the Shire. Following the establishment of the Noosa Spydus system, we will launch a
Noosa Library Service membership card and commence transferring members to the new card.
They will be able to continue to use their existing Sunshine Coast Libraries membership card at
the ongoing Sunshine Coast Council libraries.

4.     Customer Support Strategy

Library Service staff have commenced a wide ranging customer support and communications
strategy to educate library members on changes, minimise impacts to individual membership
records and minimise impacts on service delivery. These include:

    Ensuring the maximum number of library members meet the Sunshine Coast Council criteria
     for data transfer;
    Maintaining existing loan policies where appropriate to limit customer changes;
    Working with special needs clients such as home services clients, to ensure there is no
     interruption to services;
    Establishing a balanced library collection where the focus is on diversity of titles rather than
     multiple copies of single titles to better meet customer needs;


                                                                                      Page 48 of 51

Section 49

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             25 FEBRUARY 2014


    Communicating with every library member via email and mail and providing them with fact
     sheets and help sheets;
    Providing comprehensive information via the Noosa Library Service website and regular
     updates through the Library Facebook site;
    Establishing an electronic newsletter as soon as the data is available to staff;
    Liaising with key stakeholder organisations to explain changes to operations; and
    Working with local media outlets to inform the community of the proposed changes and
     promote the positive aspects of the new Noosa Library Service.

FINANCE & RISK

Finance

There are five areas of financial impact relating to the separation of library systems:

1.     Migration of data and commissioning new Noosa Spydus system - $20,000 ex GST;
2.     Civica managed services for Spydus which includes annual licensing and hosting - $18,372
       per annum ex GST;
3.     Sunshine Coast Council related Civica costs for copying Noosa data and undertaking
       system cleanup on SCC Spydus system – estimated at $14,000 ex GST;
4.     Sunshine Coast Council costs associated with sharing library services from 01 January,
       2014 – 17 March, 2014 and undertaking the de-amalgamation work. We do not yet have an
       estimation of these costs; and
5.     Noosa Library Service costs to undertake separation work, establish collections and
       implement new membership card. These are all being managed within the existing budget.

When the 6 month budget was developed no decision had been made regarding the Libraries
regional business model. As such the costs of the subsequent decision to separate were not
included in the library budget. The direct costs for items 1, 2 and 3 above therefore require
consideration to be included in the March budget review.

Queensland public library services receive financial support via the State Library of Queensland
in the form of a grant to be used for collections and special projects. We are expecting that
amount to be approximately $104,500 for the six months 01 January – 30 June 2014. We are
awaiting information on the grant funding for the 2014/15 financial year.

Risks

There are a range of risks and challenges associated with the separation of library services,
including:

    tight project timeframe and minimal testing phase;
    potential for larger than expected gaps in data;
    challenges of communicating with and educating all library members within timeframe; and
    potential customer dissatisfaction following separation.

The measures outlined throughout this report aim to limit the impact of these risks.




                                                                                       Page 49 of 51

Section 50

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                            25 FEBRUARY 2014


CONSULTATION

External Consultation - Community & Stakeholder
Civica Pty Ltd – provider of the Spydus software system
Library Collection Suppliers


Internal Consultation
Director Community & Development – Fox Rogers
Director Organisational Services – Michael Shave
Financial Services Coordinator – Wayne Jensen
Management Accountant – Simone Kay
Manager Information & Technology – Justin Thomas
Communication Officer – Adriane Seaborn

Departments/Sections Consulted:

    Community Infrastructure                 X   Community & Development
    Asset Planning & Delivery                    Community Services
    Civil Operations                             Planning & Development
    Environmental Services                       Health & Regulatory Services
    Waste Management                             Business Facilitation
                                                 Community Resilience & Disaster Management


X   Executive Office                         X   Organisational Services
    Communications & Governance                  Financial Services
    Human Resources                              ICT
    De-amalgamation Coordination                 Property & Contracts




                                                                                      Page 50 of 51

Section 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   25 FEBRUARY 2014



CLOSED SESSION

Nil.




                                                         Page 51 of 51

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