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Meeting papers
Scheduled activities Licence renewal Annual
Reactive activities Assessment of applications for ERA 30 business days
Requests/complaints:
Issue Target days
Noise pollution 30 business days
Air pollution 30 business days
Light nuisance 30 business days
Water Pollution 30 business days
ERA licensed premises 14 business days
General public health compliance
[Activities include investigations and response to public requests/complaints concerning general public health
matters such as asbestos and ensure compliance obligations are met with regard to camping grounds,
temporary accommodation, visitor parks, resort swimming pools etc.]
Cyclic inspections Campground & accommodation places Annual
Scheduled activities Licence renewal - Campground & Annual
accommodation places
Reactive activities Requests/complaints:
Issue Target days
Asbestos matters 7 business days
Requests/complains – drinking water 14 business days
(tank supply)
Accommodation places 14 business days
Accommodation places – swimming 14 business days
pools water quality
1 Issues are assessed and if the matter is high risk the matter is responded to at the time it is notified or next business
day. This note applies to all “target days” mentioned in this listing.
2 Key service metric - Sunshine Coast Public Health Unit, Sunshine Coast Hospital and Health Service
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