Meeting papers

                             Taxi Ranks (2 ranks have Shelters)


Service Outputs - Performance Measures
Type                       Measure                               Target                Methodology / Calculation
Efficiency                 Cost per passenger utilizing          Felxilink - $16.50    Calculated annually
                           free services incl:                   based on 4 pass.
                           - Boreen Point Flexilink              TBD
                           - Council cab trips
                           - free bus trips.
Effectiveness              Community satisfaction                Optimum rating: 5     Community satisfaction mean
                           survey                                                      performance rating
                                                                 Improvement from
                                Theme: Basic Services &          previous rating
                                Infrastructure
                                                                 2019 3.97
                                Function: Public Transport       2021 3.18
                                and associated infrastructure



Service Outputs – Detailed Activity Listing
                             Activity                                                 Service Level/Standard
Maintenance
Regular inspections and work to maintain public transport assets including shelters, solar power, seats, J-poles,
bins, etc. Note however that provision and maintenance of bus stop signage and timetables is responsibility of
Translink
Cyclic inspections    Bus shelters / taxi ranks (hinterland)                Inspect annually
                      Bus shelters / taxi ranks (coastal)                   Inspect every 4 months
                      Bus stops                                             Inspect annually
Scheduled work        As identified from inspections (defects & proactive interventions) to maintain asset
                      serviceability as well as specific works detailed below: 2
                      Inspect every 4 months
                      New style bus shelters (aluminium frame with          Annual (minimum).
                      timer fixings) – implement Maintenance Manual
                      dated 18th October 2016 actions including:
                      - Clean aluminium framing
                      - Repaint timber fixings
                      - Implement electrical and solar maintenance
                           checks & rectify
Reactive work         Bus shelter / bus stop asset maintenance              20 business days
[customer
requests]3
Operations
Activities including cleaning, graffiti and vandalism repairs, etc.
Reactive work4            Graffiti                                               2 business days
                          Vandalism                                              20 business days
                          Bus shelter lights                                     20 business days
Programs
Initiatives are aimed at providing public transport options to localities where no public bus service is provided by
Translink. For programs aimed at reducing congestion refer Traffic & Transport Service Activity (Sheet 1 of 23) –
Traffic Management & Operations.
Scheduled activities                 Flexilink Taxi Service – Boreen
                                     Point to Tewantin and return             Currently under review.
                                                                              Demand responsive service turns up
                                                                              on-time and as scheduled when
                                                                              booked.
                                     Council Cabs – currently under review
                                     One service per week for each locality as follows:
                                     Suburb                                   Drop Off / Pick Up          Day
                                                                              Location


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