MCU22/0209 Application For Material Change Of Use For Short Term Accommodation At 515 Cooroy Noosa Road, Tinbeerwah (Referred From P&E 11 April 2023) · Attachment 1 - MCU22 00209 - Proposed Conditions

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      a.         the name and telephone number of the contact person (which may include the
           name and contact details of an individual, letting agency, property manager, security
           firm or the like) for the purposes of the operation of the short stay letting at the
           premises; and
      b.   that the contact person is available 24 hours a day, 7 days a week; and
      c.   that the contact person resides within a 20 kilometre radius of the premises; and
      d.         that the contact person is to be responsible for the supervision and management
           of the premises, including addressing complaints about the use of the premises for
           short stay letting and visitor queries.
      Code of Conduct
14.   A code of conduct must be developed and provided to all users and occupants of the short
      term accommodation, including any website or social media used to promote the use of the
      premises for short term accommodation.
      The code of conduct must advise all users of the premises:
      a.          That the use of the premises must not:
           i.           detrimentally affect the residential amenity (including but not limited to
                  noise, overlooking, light spill or odour) enjoyed by residents in the vicinity of the
                  premises; or
           ii.          cause a nuisance (including a noise nuisance);
           iii.         display unacceptable behavior including:
                  a.    loud aggressive behaviour;
                        b.    yelling, screaming, arguing; or
                        c.    excessively loud cheering, clapping and singing.
           iv.        create a level of noise above the acceptable levels described by
                  Queensland Government legislation for environmental protection (noise).
      b.   That a user of the premises must not sleep or camp on the premises in a tent, caravan,
           campervan or similar facility.
      c.          That each vehicle used by a user of the premises must:
           i.     be stored in a manner that does not cause a nuisance or inconvenience to
                  adjoining premises; and
           ii.          be parked within the parking facilities at the premises where provided.
      d.         That each user of the premises must store general waste (including the
           separation of recyclable waste) produced as a result of the ordinary use or occupation
           of the premises in a waste container.
      e.        That each user of the premises must ensure that the premises, including the
           grounds of the premises, are kept in a safe and tidy condition.
      f.         That pets occupying the premises must be managed and not cause a nuisance
           (including a noise nuisance).
      g.         The nature and extent of the approved use as detailed in conditions numbers 5
           to 8 of this development approval.
15.   The Code of Conduct must be displayed in a prominent location at the premises so that it
      can be viewed by guests.
      Complaints Management
16.   The contact person must maintain a record of all complaints received, identifying how each
      complaint has been resolved or addressed within a reasonable time.

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17.   The contact person must respond to all complaints within 30 minutes of notification of a
      complaint.
18.   The contact person, must keep and maintain a register of the use of the premises for short
      stay letting or home hosted accommodation, and record in the register, each of the following:
      a.          on each occasion on which the premises are used, or occupied, for short stay
           letting or home hosted accommodation on a commercial basis:
           i.          the number of adults who are users of the premises; and
           ii.        the number of minors, an individual who is under 18, who are users of the
                 premises.
      b.          the dates when each person’s use, or occupation, of the premises for short stay
           letting or home hosted accommodation began and ended.
19.   The contact person, must make available, for inspection by Council, within 5 business days
      of receipt of a written request given at any time, each of:
      a.   the written record of complaints referred to in condition 16; and
      b.   the register referred to in condition 18.
      Water Supply
20.   The development must be provided with a potable water supply. The storage capacity of the
      potable water supply must be a minimum of 5000 litres per guest.
      Waste Water Treatment and Disposal
21.   The development must be provided with an on-site waste water treatment and effluent
      disposal system having a capacity sufficient for the use.
      Waste Management
22.   Waste storage and disposal facilities must be provided in accordance with Planning Scheme
      Policy 9, Waste Management, including an external imperviously paved area correctly sized
      for all refuse and recycling containers and suitably screened from public places and
      neighbouring properties.
23.   Waste containers must:
      a. At all times be regularly cleaned and maintained in a clean, tidy, sanitary and hygienic
         condition.
      b. Be placed on the kerb side frontage of the premises, for the collection of general
         waste from the container; and
      c. Not be placed on the kerb side frontage for longer than 24 hours before or after the
         scheduled collection day for the collection of waste in the container.




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