2021-05-11 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                         11 MAY 2021


BRANCH ACTIVITIES                     RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                           THE NEXT QUARTER
The J & BCC – General                    Continued increase in activity as            Continue to closely monitor COVID-          Continue to monitor ongoing COVID-
                                          COVID restrictions eased and                  19 operating restrictions.                   19     restrictions  whilst    safely
                                          promotors became more confident to           Further review and liaise with               maximising operational opportunities
                                          market national tours.                        promoters to maximise activity within        for the facility.
                                         Ongoing liaison with clients and              the COVID restrictions at given times.      Review The J’s performance against
                                          promotors, working through relevant          Ongoing liaison with TicketSearch to         previous business plan and develop
                                          COVID restrictions where applicable.          correct/improve some processes.              a new one for the next 5 years
                                         Transitioned ticketing system from           Further consultation with ZEN to            Ensure theatre seating refurbishment
                                          SABO to TicketSearch: a major piece           review LED lighting options for upper        is completed on time and within
                                          of work for the team.                         and lower foyers, upper deck and             budget.
                                         Ceased staffing assistance to local           ramp areas                                  Recruitment of a new part-time
                                          not-for-profits and agencies now that        Complete        theatre       seating        Marketing Officer.
                                          The J is fully operational                    refurbishment project
                                         Completed ITQ process for theatre
                                          seating refurbishment.
Noosa Community Support – Financial      The net result to YTD budget was a           Continue to closely monitor financial       Continue to closely monitor financial
Performance                               positive variance of $111k, with              and funding body KPI (output                 and funding body KPI (output
                                          revenue up $4k and expenditure                achievement)           performance,          achievement)           performance,
                                          under by $107k. Expense savings               particularly considering COVID-19            particularly considering COVID-19
                                          were realised due to the limited              disruption.                                  disruption.
                                          number of services delivered during
                                          the most restrictive periods of Covid-
                                          19.
Noosa Community Support – General        Ageing      Well     Noosa     program       Continue to review operations to            Continue to review operations to
                                          continues to grow with additional             ensure compliance with COVID-19              ensure compliance with COVID-19
                                          classes being introduced including            restrictions and meeting of funding          restrictions and meeting of funding
                                          aqua aerobics.                                body obligations                             body obligations
                                         Social support groups continue,              Telephone support and welfare               Work closely with Community
                                          albeit with restricted numbers                checks will continue for clients who         Development to introduce more
                                          although more clients are now                 choose to remain isolated                    wellness and re-ablement programs
                                          confident to socialise. We have              Showcase NCS Centre to other                 in the hinterland.
                                          waiting lists for two coffee groups.          community stakeholders for potential        Upgrade storeroom to a ‘Quiet Room’
                                         Re-established       connection    with       collaboration to support our target          to introduce a carers’ counselling
                                          Carers Qld who are meeting with               group.                                       service in conjunction with Carers
                                          carers to offer financial support.           Continue to foster partnerships with         Qld.
                                         NCS day respite service is continuing         Dementia Qld, Parkinsons Qld and            Commence collaboration with Noosa
                                          to grow due to partnerships with              Community Development to develop             Library on their Seed Program.
                                          Dementia Qld and Parkinsons Qld.              a Noosa Dementia Alliance Group for         Evaluate all NCS operations to
                                         New      service      delivery   model        the Shire.                                   ensure compliance with Royal

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