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2015-02-03 Planning & Organisation Committee Agenda

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Page 28 of 122

QUARTERLY ORGANISATIONAL PERFORMANCE REPORTING
Benchmark is shown by red line, Trend is shown by black line

Measure                                                              Mes
Operational Plan (progress of initiatives)     —~=~—~—~—~—~—~—~—~—_|Numberof online         payments made via Council's website
 Indicate level of delivery of adopted initiatives                   Identify growth of online services
  100%                                                                2000
  80%                                                                 1750
                                                                      1500
   60%
                                                                      1250
  40%                                                                 4000
  20%                                                                  750
    0%                                                                 500
        CEOs Office   Executive  Community   Corporate  Planning &     250
                       Office    Services     Services _ Infrastructure  0
             @ Not Started     @ On Track      ul Complete                     July      Aug       Sept        Oct       Nov         Dec
 Comment                                                              Comment

Measure
 Number of online requests for service lodged via Council's website
Identify growth of online services
  150

  100

   50

    0
         July      Aug       Sept       Oct       Nov        Dec
 Comment
 PF                                                                                                                                               Page 28 of 122
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