Operational Management Plan · 51991.438.01

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These measures significantly reduce risks associated with late-night trading compared to the
opera onal environment in 1991.



4. Patron Entry and Iden fica on

The venue u lises the Scantek ID scanning system to:

       Verify patron iden fica on.

       Prevent entry of banned or excluded persons.

       Maintain digital records of patron entry.

       Enable traceability of individuals in the event of incidents.

All patrons entering the premises are subject to ID verifica on.



5. In-House Security

The venue employs trained in-house security personnel during trading hours.

Security personnel responsibili es include:

       Monitoring patron behaviour.

       Refusing entry to intoxicated or disorderly persons.

       Managing queues and entry points.

       Monitoring patron departure.

       De-escala ng poten al incidents.

       Coordina ng with police where necessary.

Security personnel are present during opera onal hours and remain on-site during closing to manage
orderly dispersal of patrons.



6. CCTV Surveillance

The venue operates a comprehensive CCTV system which:

       Covers entry and exit points.

       Covers internal areas.

       Covers immediate external frontage.

       Retains footage for a minimum of 60 days.

CCTV footage is available for review in the event of incidents and may be provided to Queensland
Police upon request.




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7. Patron Departure Management

Trading ceases at 2:00am.

Upon closing:

      Security personnel monitor patron dispersal.

      Patrons are encouraged to leave quietly and respec ully.

      Staff monitor the immediate frontage area.

      Taxi and rideshare usage is encouraged.

      Any disorderly behaviour is addressed immediately.

The earlier cessa on of trade significantly reduces congrega on risk between 2:00am and 4:00am.



8. Incident Management

The venue maintains an incident repor ng procedure.

Where an incident occurs:

      Security staff intervene immediately.

      Management is no fied.

      Incident details are recorded.

      Police are contacted where required.

The combina on of ID scanning and CCTV ensures full accountability.



9. Amenity and Public Area Management

The venue recognises the importance of surrounding amenity.

Measures include:

      Monitoring of noise levels.

      Patron reminders regarding quiet departure.

      Preven on of loitering.

      Immediate response to complaints.

These measures achieve the intent of preven ng unruly behaviour in adjacent public areas.



10. Risk Profile Compared to 1991

When Condi on 8 was imposed:

      Trading extended later into early morning hours.


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        No ID scanning existed.

        CCTV systems were limited.

        Patron traceability was minimal.

        The venue configura on included a bridge and associated bar areas.

The current venue:

        Ceases trade at 2:00am.

        U lises ID scanning technology.

        Has 60-day CCTV reten on.

        Operates within a modern compliance framework.

        Does not use the historic bridge configura on.

The risk environment is materially different.



11. Conclusion

The purpose of Condi on 8 is to prevent unruly behaviour of patrons who have departed the
premises between 12:00am and 4:00am.

Given:

        earlier cessa on of trade,

        contemporary compliance systems,

        ac ve in-house security management,

        CCTV monitoring,

        ID scanning,

        and structured departure management,

the mandatory imposi on of a 12:00am–4:00am patrol requirement is no longer necessary or
propor onate.

The venue’s modern opera onal controls adequately address the intent of the original condi on.

Accordingly, full dele on of Condi on 8 is appropriate.




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