2017-11-07 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                       7 NOVEMBER 2017


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                            THE NEXT QUARTER
                                               competitors.                              Look to consolidate member gains
                                             Successful delivery of the first 8-         by running an in-house referral
                                               week challenge – all 20 spots were          campaign.
                                               filled.                                   Revisit the gym rostering to allow for
                                             Total number of members with gym            the significant growth in the
                                               access is 239 in comparison to 138          membership base.
                                               at this time last year.
                                             Touch Points (interaction with
                                               members) continue to occur. The
                                               latest being a hand written postcard
                                               when joining.
Undertake a detailed pool plant and          Placing report recommendations into       Finalise internal asset maintenance         Continue to conduct an internal
equipment assessment and develop a             future years’ maintenance and               program which stems from the                  cost/benefit analysis on some
centre asset management plan as a pilot        capital budgets.                            Roejen report.                                recommendations and implement
project for CF.                              Over 85% of recommendations have                                                          recommended actions.
                                               now been actioned.                                                                      Formalise the program using the
                                                                                                                                         corporate asset management plan
                                                                                                                                         template and systems.
Business as Usual activities                 The NAC exceeded the 2016/17              Apply to QLD State Government               Development of a facility master
                                               revenue budget of $1,651,109 by             ‘Get in the Game’ funding for a new           plan.
                                               $154,589 (9.36%)                            Family Change Space.                        Development of small group training
                                             Annual operating cost (exclusive of       Completion of website development             offerings.
                                               internal charges and depreciation)          and launch.                                 Implement approved marketing
                                               reduced to $139,724, $95,496              Develop a facility Asset                      strategy, including social media.
                                               ahead of budget.                            Management plan as a pilot project
                                             Quarter 1 2017 revenue exceeding            for Community Facilities.
                                               budget by over $100,000                   Implement standard Term 4
                                             Finalised the Coaching Rights               operations (further reduction of
                                               Agreement. Contractor appointed to          roster, combining of programs)
                                               deliver the program until 30 June           following the June/July school
                                               2020.                                       holidays.
                                             Plans developed and a Quantity            Investigate electronic rostering
                                               Surveyor engaged to cost a                  systems.
                                               specialised Group Fitness room and        Complete development of the NAC’s
                                               family change space on the eastern          “Watch Around Water” program
                                               side of the 50m pool.                       aimed at enhancing swimmer safety
                                             Camps from Abbotsleigh College &            particularly focused on the under 5’s.
                                               Ascham in September.


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