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2017-11-07 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        7 NOVEMBER 2017


This report relates to the first quarter of the 2017/18 financial year for the Operational Plan and
some management KPIs.
1.    OPERATIONAL PLAN UPDATE
Only the major initiatives are included in the Operational Plan with day to day “business as usual”
activities included in Branch Plans.
The Branch Plans are being used by Managers to manage day to day activities. They are an
effective tool for ensuring that all of the “business as usual” activities are undertaken and that any
minor projects are followed through. They are reported to Council by Directors on a quarterly
basis and those reports are on this round of Council meetings.
Details of each Operational Plan project is set out in Attachment 1 with an assessment of
whether the issue in completed, on target or behind schedule. Comments are also provided for
the information of Councillors about the status of each issue. It is important to note that this is
“as at 30 September” i.e. the end of the first quarter and in some instances, the actions have
been advanced further since that time.
There are 30 initiatives in the Operational Plan. The current status of those projects is:
 Not started:          3
 Behind Schedule: 6
 On track:             23
 Completed:            1
This progress profile is quite typical for the first quarter of a financial year.
The table below highlights some specific Operational Plan issues that may be of interest to
Council.
Initiatives                     Comment
Waste tender and contract       The implementation of the new waste contract went smoothly. This was
                                a major achievement given the scale of the contract and the introduction
                                of the green bins.
Zero Emissions Action Plan      A draft plan is being developed and will be presented to the December
                                round of Council meetings.
Purchase of Johns Landing       The management of the social housing issue is proceeding well with all
                                current occupants to be re-housed prior to settlement.
Cooroy Hall                     The Council is working well with the community group on the restoration
                                project
Park Road Boardwalk             EOIs have been completed and the detailed tender process is now
                                underway.
Rufous Street Digital Hub       The civil works have been completed, the building is on track for a
Project                         December 2017 completion and the Council is reviewing its options for
                                the management model for the digital hub.
Noosa Transport Strategy        There have been difficulties in trying to attract the right type of project
                                manager for this but in the meantime, work has commenced on some
                                aspects of the strategy. A Councillor workshop is scheduled to progress
                                further.
Development of the new          This project is proceeding well. The project is on track for a first draft for
planning scheme                 the State interest check to be completed around March 2018. Work is
                                also underway in updating our Local Government Infrastructure Plans.
Service Level reviews           This project follows the request during the 2017/18 budget process to
                                document our various service levels so Council can consider these
                                issues during its annual budget process. The project has commenced
                                with some sample services identified and documented with the majority
                                of “external services” to be documented over the coming months.

                                                                                            Page 124 of 135
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