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MCU24/0084 Material Change Of Use - Function Facility – 658 Louis Bazzo Drive, Ringtail Creek · Attachment 4 - (MCU24/0084) - Operational Management Plan
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ATTACHMENT 4 - (MCU24/0084) - OPERATIONAL MANAGEMENT PLAN LOUIS BAZZO PTY LTD Operational Management Plan Date: June 2024 Document Set ID: 23085661 Version: 1, Version Date: 01/07/2024
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1. Introduction
Louis Bazzo Pty Ltd, located at 658 Louis Bazzo Dr, Ringtail Creek 4565 is looking to cater for weddings and events on its
private property.
The Venue Owners are seeking to create a wedding / event space that includes the erection of a 10x30m permanent
marquee and plan to operate in a manner which respects and maintains the peaceful natural environment. This
Operation Plan sets out the operational requirements that will be complied with for any wedding or function carried
out at Louis Bazzo Pty Ltd.
The responsibility for events will always be maintained by the land-owner/s to ensure its use is consistent with any
development approval conditions and activities outlined in this Operational Management Plan.
2. Management
The venue will be managed by Simon Skerrett and his highly experienced team. Simon started in the weddings and
events industry as a side project in 2019 after a background in finance where he launched and ran a successful finance
business for the agriculture industry.
Simon established wedding & events venue Rosewood Estate Pty Ltd at Beechmont in the Scenic Rim region of SEQ as a
greenfield project after viewing the land and realising its potential. The property is rurally zoned and an MCU for a
wedding and events venue was applied for and granted. The first two years of operation were extremely challenging
with covid hitting as Rosewood Estate was launching. Rosewood has since gone from strength to strength and is now
one of the top venues in SEQ hosting 80-90 wedding per year, with busy months booked nearly 2 years in advance.
As testament to its attractiveness, the Scenic Rim Council recently held their launch event in Rosewoods 10x30m
permanent marquee, celebrating 10 years of the Scenic Rim Eat Local month. Local Mayor Greg Christianson praised
Rosewood Estate for its representation of the Scenic Rim and all its beauty.
The local town of Beechmont can’t speak highly enough of the venue as it provides much needed visitors to the area on
a weekly basis, filling local accommodation and cafes with paying guests and customers. Simon and the team at
Rosewood work closely with neighbours and have never had any issues with noise, which is monitored closely at each
event. The venue directly and indirectly employs many locals and people from the region.
Rosewoods google reviews provide some insight to the experience couples have when hosting their weddings at
Rosewood, with many proclaiming their time at Rosewood Estate with family and friends to be one of the most
memorable.
Simon is currently in the process of setting up a sister venue to Rosewood called Sarabah Estate Weddings based near
Canungra in the Scenic Rim.
Simon’s management team that assist him operate under the business The White Stag and manage a further 5 wedding
and events venues, providing invaluable experience, data and insights into the industry.
3. Use
The venue will predominantly be marketed as a wedding venue though will host other events such as long lunches,
wellness / nature retreats & corporate retreats.
Event Schedule
Guests J F M A M J J A S O N D Total
Weddings / Function up to 150 2 2 6 6 6 6 6 8 8 8 8 6 72
Weddings / Function - Micro / Elopement up to 20 1 1 1 1 1 1 1 1 1 1 1 1 12
Long Lunches up tp 100 0 0 1 0 1 0 1 0 0 0 0 0 3
Wellness / Nature Retreat up to 20 0 0 0 1 1 1 1 0 0 0 0 0 4
Corporate Retreat up to 50 0 0 1 1 1 1 1 0 0 0 0 0 5
Event Size
Car Parking
Guests Traffic Targets
Spaces
Bus (20 or Taxi (4) /
Own (4) Required Available
50) Maxi (6)
Weddings / Function up to 150 70% 10% 20% 50 55
Weddings / Function - Micro / Elopement up to 20 0% 10% 90% 5 55
Long Lunches up to 100 80% 10% 10% 20 55
Wellness / Nature Retreat up to 20 100% 0% 0% 5 55
Corporate Retreat up to 50 50% 10% 40% 25 55
Document Set ID: 23085661
Version: 1, Version Date: 01/07/2024
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4. Use Area
Wedding and other event guests are permitted to congregate in designated areas to the front and side of the Marquee.
Wedding ceremonies will be conducted on the grassed area between the Marquee and dam, weather permitting.
The rear of the marquee will house a shipping container for furniture storage, refuse bins, a generator for back up
power and an area for catering.
Parking for cars and buses will be provided in designated areas adjacent to the Marquee.
Bridal/Wedding Party photography will take place throughout the property and will be supervised at all times.
Service vehicles and suppliers will have access to the rear of the Marquee.
4.1. Use Area Controls
Guests will be prevented from venturing outside the approved use area via the following methods:
• String lights and guide fencing will be erected along the edges of the use area as a barrier to prevent
guests accidentally wandering into prohibited areas;
• The MC of the ceremony will notify and remind guests where they are allowed to go during the function;
• All guests will also be pre-advised by the wedding coordinator/MC where the prohibited and non-
prohibited areas are located;
• Signage will be erected permanently to guide guests towards non-prohibited areas; and
• Venue personnel will assist coordinators in directing guests towards non-prohibited areas.
5. Hours of Operation
The available hours of operation will be from 11am until 11pm Monday to Sunday.
It is generally expected that standard weddings and events will be held on Friday-Sunday, with weekdays generally
hosting micro/pop-up weddings (for example small elopements).
5.1. Bump-in
‘Bump-in’ or ‘set-up’ occurs during 9am to 5pm either on the day of the event, or the day before the event
(depending on the size and requirements for each individual wedding/function). “Bump-in’ will be coordinated
through venue personnel to ensure safety and efficiency.
5.2. Event day
Access on the event day will be from 11am to 11pm with all guests encouraged to arrive by no later than 5pm. All
events will conclude by 10:30pm, with all guests commencing departure at 10:30pm. All guests, vehicles and buses
are required to have departed by 11pm.
5.3. Bump-out
Access one (1) day after the event for pack-down between 9am and 5pm. Bump-out will be coordinated by venue
personnel to ensure safety and efficiency.
6. Food & Beverage
All food will be cooked and prepared by catering companies offsite and transported to the venue prior to service.
Caterers will have a designated space at the rear of the marquee for food service.
The venue will be BYO with a requirement that all alcoholic beverages be served at functions by RSA accredited staff.
7. Staff Numbers
A minimum of one (1) Event Manager will be onsite for all weddings/functions.
A minimum of one (1) On-Day Coordinator will be onsite for the duration of all weddings/functions.
One (1) RSA Licensed Bar staff member is required per 50 guests.
Other staff, such as caterers, photographers, florists, stylists and celebrant are also permitted on-site during the event.
8. Guest Numbers
The Owners will adhere to a maximum of 150 guests on-site for any one event or as dictated by the development
permit. The average size of weddings is expected to be 80-120 guests, only a handful of events each year will exceed
this.
9. Bookings
Clients will be required to sign a booking contract for all confirmed events. Should at any time the contract be in
breach, the event can be shut down and guests will be evacuated immediately.
Clients will also be required to engage an approved event on-day coordinator to ensure the events run to plan as per
run sheet.
The approved on-day coordinator will also be required to assist with all ‘Bump-in’, ‘set-up’ ‘Bump-out’. The approved
on-day coordinator will also be required to be onsite for the full duration of the event.
In addition, all event organisers, suppliers and vendors must hold appropriate public liability insurance cover and be
willing to provide this to the venue upon request.
Document Set ID: 23085661
Version: 1, Version Date: 01/07/2024
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10. Travel & Transport
10.1. Access
Vehicle access will be strictly via the main driveway entrance.
10.2. Travel arrangements
Approximately 70-80% of guests will be chauffeured to and from the venue via private bus/coach for larger events
such as weddings. This equates to approximately 1-2 bus ‘runs’ per wedding (for an average size wedding of 80-100
guests).
The remaining 20-30% of guests will arrive via private transport including personal vehicle, taxi or Uber. All guests
and suppliers will be encouraged to arrive no later than 5pm.
Suppliers and other staff will arrive and depart via personal transport; however car- sharing is encouraged in order
to reduce the demand for parking on-site.
Following the conclusion of the event, departure will commence by 10:30pm, with all vehicles and buses required
to have departed by 11pm.
10.3. Off-site bus service procedures
Buses/Coaches will be encouraged to chauffeur guests to and from each wedding event.
Experienced private bus companies will be contracted for services. Guests will be collected and dropped off at pre-
determined pick-up/drop-off locations on the Sunshine Coast.
10.4. Onsite parking and drop-off areas
On-site car parking is located adjacent to the marquee and is expected to consist of 55 x standard and 1 x PWD car
parking bay, plus 2 bus parking bays.
Buses will collect/drop guests off at the bus bay/loading zone located adjacent to car parking bays. Buses will be
required to return to their depot or vacate site between transfers or park on-site in the allocated bus parking bays.
The Uber and taxi drop-off/pick-up zone will also be located on the main driveway adjacent to the parking bays.
Suppliers will also have access to the rear of the marquee for drop-offs and parking. The rear of the marquee will
be accessible via a service rd.
Permanent signage and lighting where required will be erected to direct drivers towards the carpark and to direct
guests from the car parking area or drop-off zone towards the venue area.
Parking of personal vehicles, taxis, Ubers, buses or other supplier vehicles will not be permitted on the existing
main road, being Louis Bazzo Dr.
11. Adverse weather
No weddings will be held during a natural disaster. Weather reviews will be made 7 days, 72 hours, 8 hours and 4 hours
prior to all events. In the event of a natural disaster the event will be postponed or cancelled and moved to an alternate
date based on weather forecasts.
In terms of adverse weather not including a natural disaster (such as light rain), wedding ceremonies will be held
indoors (in the Marquee used for receptions) or a separate marquee will be erected.
12. Noise requirements and restrictions
Noise restrictions will apply to the venue in accordance with the recommendations of the Acoustic Report. Noise
restrictions will apply to the venue, with amplified music limited to being played within the enclosed Marquee and at
an expected level not higher than 90 decibels. Any music played outside during outdoor ceremonies or events will be
limited to an expected level not higher than 70 decibels and be acoustic only.
All music will move indoors after 7pm. No music will be played past 10:30pm.
In addition, noise levels will be monitored and recorded throughout each event by the Event Manager. A decibel meter
reader will be used to measure noise levels with a record kept of measurements. If noise continually exceeds
acceptable levels, the event will be shut down and guests asked to leave.
13. Bump-in and bump-out procedures
A run sheet will be prepared by the Event Planner to ensure all suppliers are met personally and are correctly guided to
complete install and pack-down activities.
Clients will have access to ‘bump-in’ either the day before or the day of the event.
All suppliers will be required to hold current Public Liability Insurance and applicable qualifications according to their
service.
All safety equipment required on-site will be the responsibility of the supplier.
Access times for suppliers to conduct ‘bump-in’ and ‘bump-out’ activities will be restricted as follows:
• ‘Bump-in’ the day prior to the event - 9am until 5pm
• Event day - 9am until 5 pm
• ‘Bump-out’ the day after the event - 9am until 5pm
• The delivery and pick up of larger items will be limited Monday to Friday 8am-3pm.
Document Set ID: 23085661
Version: 1, Version Date: 01/07/2024
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14. Waste Management
Event managers and Owners will ensure that all waste is removed off-site in accordance with this Operational
Management Plan.
The site will include a waste storage point which is located immediately behind the marquee.
Clients and suppliers will be required to place rubbish in following provided waste bins following each event:
• 2 x industrial general waste bins
• 2 x industrial recycle bins
The bins storage area will be screened and accessed by local contractors when required.
Bottles and cans will be collected and donated to local schools as a source of income. All other recyclable material will
be put out for collection in appropriate wheelie bins.
Clients will be advised that if all waste is not put in bins provided following the event a cleaning fee will be charge from
the bond.
Designated smoking areas will be identified with appropriate smoking signage and aides for cigarette butt disposal to
prevent cigarettes being littered around the property.
15. Toilet Facilities
Fully serviceable portable powder rooms (portaloos) are provided. Each event will be provided with one (2) female and
(2) male portaloos, with wheelchair accessible portaloos available upon request. Portaloo holding tanks will be pumped
out onsite by local service providers as required.
16. Environmental Protection
In order to protect the environment and surrounding ecosystem of the property a number of restrictions and
requirements will apply.
Guests and suppliers must ensure that all rubbish is placed in appropriate bins at the conclusion of the event.
Any confetti used at the event must be biodegradable or eco-friendly, dried flowers and petals are permitted.
Dogs are allowed to be included in events following written approval of Event Manager and are required to be on a
leash and monitored at all times.
The use of the Fire-pit is subject to a “no fire ban” put in place by the local Rural Fire Brigade.
Appropriate firewood will be provided by Louis Bazzo Pty Ltd (no burning of native vegetation will occur). In addition,
no fireworks that make a noise are permitted on Louis Bazzo Pty Ltd.
17. On-site control and enforcement procedures
A minimum of one (1) Event Manager or (1) On-Day Coordinator (Event Managers) will be onsite for the duration of an
event. The Event Manager/ Coordinator will ensure the event is executed within the parameters of the permit and in
accordance with this Operational Management Plan. Regular venue and event operation checks will be completed
throughout the duration of the event to ensure the requirements of this Operational Management Plan are adhered to.
The Event Managers and owners will not tolerate any unruly, disruptive or inappropriate behaviour and will ensure the
appropriate authorities are contacted should these circumstances occur.
Clients will be required to nominate a communications contact person (preferably a non-drinker or parent) to liaise
with the Event Manager in the event of any unacceptable behaviour, rule breaking or other incidents concerning
guests. In such an event, the Event Manager will take appropriate steps to deal with the situation such as restricting
further alcohol intake, the quiet removal of persons found to be displaying unacceptable behaviour from the event, or
contacting appropriate authorities such as the Police.
In addition, clients will be required to provide contact numbers for all suppliers to ensure the Event Managers can call
them directly with any concerns or issues for the duration of the event.
18. Complaint Procedures
All complaints will be logged in a complaint register. Once a complaint is received, the Event Manager will respond by
addressing the core component of the complaint immediately after it is received. Further action will be taken if the
complaint is not rectified. Depending upon the nature of the complaint, the Event Manager will contact the appropriate
authorities for further action if required.
19. Review
This Operational Management Plan will be reviewed after each event to ensure that Louis Bazzo Pty Ltd can continually
meet the Client’s requirements whilst maintaining Council permit guidelines.
Document Set ID: 23085661
Version: 1, Version Date: 01/07/2024