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     Learning and
     Development
     To support our already highly technically competent          As part of the Program, three interactive workshops were      Unconscious Bias Training
     staff and contractors, Council provides its employees        delivered this year to the leadership group:
     with various learning and development opportunities.                                                                       Council delivered Unconscious Bias training to all employees involved in recruitment, people management
     As outlined in the tables below, training is focused on      Coaching Conversations – Connecting with our SPARC            and organisational cultural processes. Developing an understanding of how to recognise and manage
     compliance, safety, operational and corporate to ensure      Values and Action Framework. Leaders learnt a unique          unconscious biases is essential for creating fair, inclusive and discrimination-free workplaces and
     the continued maintenance and development of skills          coaching model called ‘REACH’ as a framework to               communities.
     and knowledge for current positions. Throughout the          understanding the power of coaching in the workplace.
     year, staff also attend ad hoc industry seminars and                                                                          Learning and Development
     conferences to remain current in their area of expertise.    Difficult Conversations – Managing effective workplace
                                                                                                                                   Training                                                    Percentage (%) completed
                                                                  interactions. Leaders learnt strategies to prime a
     Leadership Development Program – LEAD                        conversation for trust (vs threat) to transform how leaders      Safety training for Induction, Fire and First Aid*          100
                                                                  and employees relate to each other.
                                                                                                                                   Leadership LEAD Phase 1 development Training                100




                                                                                                                                                                                                                                                                 Noosa Council Annual Report 2022 - 2023
     This year Council introduced LEAD, an all-new internal
     Leadership Development Program designed for our              Conflict Resolution – Exploring different models for             Corporate Induction Training                                79
     leaders to grow in their roles and together create an        resolving conflict. Leaders learnt the triggers of conflict      Mental Health Training for Leaders and Employees            89
     exciting future for Noosa Council. LEAD is designed          and strategies to respond to positively influence team
                                                                                                                                   Resilience Training for Leaders and Employees               78
     to support our leaders individually, and as a leadership     productivity, morale and culture.
     community by providing the leadership tools and skills                                                                        Note: *Casual and contractor positions included in the percentage
     needed to be confident and capable of becoming a Noosa       LEAD Phase 2 is currently under development with the
     leader. The Program has focused on the following goals:      aim of continuing to support SPARC values. The first series      Learning and Development Spend
                                                                  of workshops will focus on Performance Objectives (via
                                                                                                                                   Department                             Compliance Training Spend ($)     Safety Training Operational Spend ($)
      L - Learn from, and with, other leaders across the          SMART Goals) and Performance Development Planning.
          organisation                                                                                                             Employees and Contractors              38,171                            62,971
      E - Engage with peers to build relationships as an avenue
                                                                                                                                   Corporate Training                     97,213                            61,417
          for support, advice and leadership connection
      A - Aspire to being a leader who is high performing,
          agile and future focused
      D - Develop skills and apply this directly to your
          leadership and your team’s needs


     LEAD is highly engaging and an adaptable program
     which currently includes three streams of leadership
     development for our leadership groups:


     - Leading the way – Executive and Management teams
     - Leading together – Supervisor and Coordinator Team
       Leaders
     - Leadership in practice – Civil Operations Supervisors
       and Gangers

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