MCU26-0047 -Applicant's Response to Council's

    •   the contact person may contact guests by phone or attend the premises if required;

    •   the contact person will take reasonable steps to resolve the issue, including requiring guests to comply
        with the house rules and Code of Conduct;
    •   serious or repeated non-compliance by guests may result in termination of the stay;
    •   a written record of complaints will be kept; and
    •   complaint records will be made available to Council upon request.

The complaints register will record, at a minimum:
    •   the date and time the complaint was received;
    •   the nature of the complaint;
    •   the action taken in response;
    •   whether attendance at the premises was required; and
    •   how the complaint was resolved or addressed.

The applicant acknowledges that non-compliance with Local Law approval conditions may result in Council
compliance action, including action to amend, suspend or cancel the Local Law approval.


f. Waste storage and collection arrangements
Waste generated by the proposed use will be managed within the existing waste servicing arrangements for the
premises.

Waste and recycling bins will be provided for the small dwelling and guests will be instructed to separate general
waste and recyclable waste. Guest information and house rules will include clear instructions regarding waste
storage, recycling and disposal.
The nominated contact person or owner will be responsible for ensuring that waste containers are kept clean, tidy,
sanitary and hygienic, and that waste is appropriately managed so as not to cause nuisance or amenity impacts.
Where kerbside collection is available, bins will be placed out for collection in accordance with Council’s
requirements and will not be left on the kerbside for longer than permitted. Where any waste cannot be managed
through normal collection arrangements, it will be removed from the premises and disposed of at an appropriate
waste facility.
The reduced scale of the proposed use is relevant to waste management. The proposal involves a one-bedroom
small dwelling and will generate substantially less waste than the existing short-term accommodation use of the
larger main dwelling.




                                                                       PO Box 1818        0438 210 182
                                                                       Noosa Heads        [email protected]
                                                                       QLD 4567           rgstrategic.com.au