Original source · versioned page text
2022-06-28 Special Meeting - Item 2 - Attachment 1 - Operational Plan 22-23
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
Plans and drawings
This document appears to be plans or drawings. Its page text below holds only the words printed on the drawings, without the drawings themselves, so it may be jumbled or hard to follow. To see the plans as drawn, choose Original above or download the file (both need you to log in).
Log in to see the plans as drawnSPECIAL MEETING 28 JUNE 2022
ITEM 2 - ATTACHMENT 1
Noosa Shire Council
Operational
Plan
2022/23
June 2022
1
See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalSearchable page text hides email addresses. Original files are unchanged and may show email addresses.
Full text of the other 23 sections
Section 2
Acknowledgements
Noosa Shire Council acknowledges the Traditional Owners of this region, the Kabi Kabi People,
and pays respect to Elders past and present, and the broader Aboriginal and Torres Strait Islander
community of Noosa Shire.
Noosa Shire Council thanks all contributors and stakeholders involved in the development of this
Report.
Copyright © Noosa Shire Council 2022.
Noosa Shire Council supports and encourages the dissemination and exchange of information.
However, copyright protects this publication. Noosa Shire Council has no objection to this material
being reproduced, made available online or electronically but only if it is recognised as the owner
of the copyright and this material remains unaltered.
All images within this report are © Noosa Shire Council unless credited otherwise.
2
Section 3
Contents
About the Operational Plan....................................................................................... page 4
Corporate Planning Overview ................................................................................... page 6
Risk Management ..................................................................................................... page 7
Corporate Reporting Overview .................................................................................. page 8
Informing Strategies and Plans ............................................................................... ..page 9
Key Operational Plan Initiatives 2022/23 ......................................................................... page 10
Significant Initiatives/Capital Projects ............................................................................... page 11
Theme - Noosa Environment .................................................................................. page 12
Theme - The Noosa Community ............................................................................. page 15
Theme - The Noosa Economy ................................................................................ page 18
Theme - Long Term Planning for Noosa Shire ........................................................ page 19
Theme – Excellence as a Council ........................................................................... page 22
3
Section 4
About the Operational Plan
The Noosa Council Corporate Plan 2017 - 2037 outlines Council’s 20-year vision for the Noosa Shire
and strategic direction for Council. It identifies long term goals under five key Themes and identifies
key focus areas which inform Council’s corporate planning and annual budget process.
The Operational Plan 2022/23 outlines initiatives and services that Council will undertake to advance
the key focus areas and goals of the Corporate Plan for the financial year in accordance with the
adopted budget. The Operational Plan 2022/23 and the annual Budget 2022/23 are complementary
documents and are developed in parallel to provide consistency between commitments in Council’s
work program and the resourcing allocations determined as part of the annual Budget.
Section 104(5) of the Local Government Act 2009 and Section 175 of the Local Government
Regulation 2012 set out the requirements and content for an operational plan. The Regulation
provides that the operational plan must:
- be consistent with the annual budget
- state how a Council will:
- progress the implementation of the five-year corporate plan and
- manage operational risks.
The Operational Plan has been prepared consistent with these requirements.
A review of the Noosa Council Corporate Plan will commence in July 2022 to assess Council's
progress in achieving its long-term vision and to determine Council’s strategic direction and priorities.
The new Corporate Plan will then inform the development of the Operational Plan and Budget in
2023/24.
4
Section 5
Theme 1 The Noosa Environment
20 YEAR GOAL Our environment is protected and enhanced
and is valued by the community.
Theme 2 The Noosa Community
20 YEAR GOAL Our community is connected, safe and happy
and able to meet their potential.
Theme 3 The Noosa Economy
20 YEAR GOAL Our economy is diverse and resilient.
Theme 4 Long term planning for Noosa Shire
20 YEAR GOAL Noosa Shire is well managed and sustainable.
Theme 5 Excellence as a Council
20 YEAR GOAL The Noosa Shire community is proud of its Council.
5
Section 6
Corporate Planning Overview
To prioritise and identify various initiatives and services to be funded and delivered on behalf of the
Council to the community each year, Council undertakes a robust process to ensure all proposed
items align with Council’s long-term goals and strategies. The process includes the identification and
effective management of operational risks which informs decision making.
Annual Budget
The annual Budget provides the financial framework for the organisation to deliver outcomes for the
Noosa community. In accordance with the Local Government Act and Regulation, the annual Budget
sets out the funding parameters for both the significant initiatives and projects contained in the
Operational Plan, as well as core Council services.
This process ensures every activity undertaken by the organisation is appropriately funded and
carefully planned. The annual Budget also assists Council in achieving its long-term financial goals
as set out in Council’s Financial Sustainability Policy.
Operational Plan
The Operational Plan 2022/23 identifies key initiatives aligned to the focus areas and key strategic
goals of the Corporate Plan as well as the services delivered to the community.
Each of our triple bottom line Themes of the Environment, Community, Economy, Long Term
Planning and Excellence as a Council, have specific strategies and plans that provide more specific
details about how Council aims to achieve its vision.
Annual Branch Plans
Whilst the Operational Plan specifies the significant initiatives and projects which Council will
undertake over the next 12 months, ‘business as usual’ services, activities and smaller projects must
also be subject to careful planning and regular reviews to ensure the effective and efficient delivery
of council services.
All branches within Council are required to have a current detailed Branch Plan to ensure service
and project deliverables are met in accordance with service standards and project plans. Council's
Service Catalogue which contains the profiles of 57 council services including service activities and
levels of service is regularly reviewed by Council and informs Council’s budget deliberations.
6
Section 7
Risk Management
Risk management is the identification, assessment and prioritisation of risks. It also
includes the steps taken to minimize such risks.
Council has adopted an Enterprise Risk Management Policy Framework that promotes a
standard and systematic approach to risk management throughout Council in accordance
with AS/NZ ISO 31000:2018.
The Audit and Risk Committee assumes an oversight role in the management of strategic
risks and the Strategic Risk Register is reviewed by the Committee and Executive Team
on a 4 monthly basis.
At the operational level risk management is undertaken by the Branch and included in
Branch Plans.
7
Section 8
Corporate Reporting
Integrated development of Annual Budget,
Operational Plan and Branch Plans supported by
detailed planning and risk management
CEO Annual ‘Year in Review’ progress report to Council
Four monthly updates on strategic risk management progress
reported to Council’s Audit & Risk Committee
3 x strategic risk review sessions conducted with Council’s
Executive Team each year
Annual Report informs the community about Council’s
performance, achievements and challenges as measured
against the Operational Plan and Budget
CEO Quarterly reports provide information to the
community and Council on the implementation of the
Operational Plan
Monthly Budget reports to Council to
compare actual spending with what was
budgeted for
3 budget reviews per year
Briefing notes/updates on major projects/emerging
issues reported to Executive Team
Strategic Executive Team meeting discussion topics
Quarterly Branch Plan progress reviews and
Operational Risk reviews conducted by Managers in
consultation with Directors with any highly rated risks
escalated to the Executive Team
Periodic reports to Council on departmental functions
and significant initiatives/projects
Management and Officer performance planning discussions
8
Section 9
Informing Strategies and Plans
There are a number of informing strategies and plans that allow Council to set its priorities
within its resourcing capability and deliver short term, medium term and long term community
priorities and aspirations.
Each of these strategies and plans contain priorities, key initiatives and actions to be
undertaken to achieve specific desired outcomes. Key initiatives and actions to be undertaken
in the delivery of these strategies and plans are incorporated in the development of the
2022/23 Operational Plan and Budget through the new initiative and budget process and the
regular/annual review of actions and progress.
Noosa Council Corporate Plan
Sustainability Principles
Our Community Our Economy Our Environment Excellence as a Council
Strategies & Policy
Environment and sustainable living policy
Planning Scheme: Noosa Plan 2020
High level
Noosa Design Principles
ECONOMIC TRANSPORT ENVIRONMENT
SOCIAL STRATEGY DEVELOPMENT STRATEGY STRATEGY
STRATEGY
Libraries Strategic Climate Change 10 year
Plan Noosa River Plan
Response Plan Financial
Supporting Plans
Walking and Sustainability
Noosa Tourism Plan
Health and Cycling Plan Plan
Coastal Foreshore Coastal Hazards
Wellbeing Plan Management Plan Adaptation Plan
10 year Asset
Sport and Active Management
Bushland Plan
Recreation Plan Reserves Flood Management
Plan
Strategic Plan
Local Disaster
Cultural Plan Management
Koala Bushfire Plan
Conservation Management Plan
Recreation
Plan
Master Risk
Plans Management
Waste Management
Biosecurity Plan Framework
Housing Plan Plan
Underway
Operational Policies, Guidelines, Standards, Local Laws
Yet to commence
Tools
Requires update
Planning studies
Completed
Vegetation of Noosa Noosa Flood Urban design study
Community Profile Centres studies Car Parking Study Shire Study
Open Space Plan studies
Agriculture and Noosa River Plan Acid Sulphate Soils Noosa Design
Aboriginal cultural Housing Needs
Agricultural Lands
Supporting Information
Assessment 2017 Coastal Area Traffic study Principles
heritage study study 2016 and Transport study
SCRC Biodiversity
Residential Aged Strategy On-site Effluent
Historical Heritage Extractive
Care Disposal Study 2016
study Resources and
& Retirement Air Transport study Networks Based
Minerals study 2016
Housing study Geology and Soils
on Landforms and
Shire Business Environment values study
SCRC Social
Infrastructure Centre Master Plan
Strategy and Review Biodiversity Stormwater
Assessment Report Management Plan
2017
Noosa Park Strategy Business
Distribution & Flying Fox
Noosa Climate Management Plan
Land Needs study
Action
Plan (NBL/SEQ Koala Conservation
Retail Needs Study Catchments) Plan
MRCCC Mary River EVNT Species
Rehabilitation Plan Management plans
and Multi-Species
Recovery Plan
Road Reserve
Vegetation 2022/23
Management Plan
9
Section 10
Key Operational Plan Initiatives 2022/23
The key initiatives presented in the Operational Plan 22/23 are aligned to the themes and goals of the
Corporate Plan and undertaken alongside an annual capital program and the delivery of core council
services.
While a responsible function is listed for each initiative, often there are many areas of council involved
in their successful delivery, for example major capital projects involve teams from design,
procurement, asset management, governance and workplace health and safety.
Elected Council
Mayor and
Councillors
Internal Audit
Chief Executive
Officer
CEO’s Office
Infrastructure Executive Services Environment & Community Corporate
Services Sustainable Dev. Services Services
Function/Branch Function/Branch Function/Branch Function/Branch Function/Branch
Strategic Land Use Community Financial Services
Infrastructure People and Culture Planning Development
Planning, Design
and Delivery Revenue Services
Governance Economic Community
Development Facilities
Asset Management Information,
Customer Service Communications
Development Libraries & Galleries and Technology
Buildings and Assessment
Community
Facilities
Engagement Local Laws Procurement
Building and
Civil Operations
Plumbing
Waste & Fleet
Strategic Projects Environmental
Environmental Health
Services Property
10
Section 11
Significant Initiatives/Capital Projects
Several significant initiatives have been highlighted in the 22/23 Operational Plan. These
initiatives are at varying levels of planning, commencement of construction or final
implementation however all form part of Council’s priorities in the reporting year and include:
- Development of the new Noosa Council Corporate Plan
- Implementation of major strategies including the Noosa Transport Strategy, the Environment
Strategy, and Economic Development Strategy
- Implement the Walking and Cycling Strategy
- Noosa Hinterland Recreation Trails Upgrade
- Implementation of the Coastal Hazards Adaption Plan
- Implementation of the Climate Change Response Plan
- Development and adoption of Noosa’s Waste Management Strategy
- Completion and implementation of the Housing Strategy
- Development and implementation of a Destination Management Plan
- Implementation of the Noosaville, Eumundi Landfill Master Plan
Council’s capital program will increase significantly in 22/23 because of Council attracting
more than $20 M in government grants and external funds to support Council in undertaking job-
creating and community projects to stimulate economic development and build community
resilience to natural disasters.
The most significant capital projects include:
Bridge Renewal Programme 5.1M (Cooroy Belli Creek Road bridge Renewal 1.8M; Noosa
Heads Garth Proud Bridge Renewal 3 M; Black Mountain Lawnville Road Bridge 292K)
Shire Reseal Program 5.3 M
Noosa Heads Parade Corridor Upgrade 4.6 M
Living Firetec Lab Upgrade Disaster Recovery 1.5 M
Federal Middle Creek Road reconstruction 1.3 M
Noosaville Noosa Lock and Weir Annual Renewal program 1.2 M
Tewantin Beckmans Road Bypass Stage 1, 2 M
Noosa Hinterland Trail 5 Upgrade 1.1 M
Noosa Heads Dogbeach SEMP 1 M
NDCS- Stage 1 Mc Kinnon Drive Community Sports Centre 750K
11
Section 12
Corporate Plan Theme – The Noosa Environment Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
1.1 Adopt an Implement priority Protection of the Shire’s natural environment Environmental
overarching activities from the and achievement of strategic environmental Services
Environment Environment Strategy targets
Strategy Undertake Shire wide Improved knowledge and management of Environmental
Biosecurity Survey invasive species in accordance with the Services
Biosecurity Plan
1.2 Revitalise the Work with the Noosa Management of key threats to the Noosa Co-chaired by CEO
Noosa River Plan River Stakeholder River System and its Environmental and with MSQ/
Advisory Committee and Social values CEO/ Environmental
Marine Safety Queensland Services
to better manage the
Noosa River
Continue to partner with Oyster beds in the Noosa River are rebuilt to Environmental
the Nature Conservancy improve habitat for fish and marine life Services
to implement the Oyster
Reef Restoration Project
in the Noosa River
1.3 Implement Implement the annual Reduce Council’s emissions Environmental
Council’s Zero action plan for the Zero Services
Emissions Strategy Emissions Organisational
Strategy (ZEN)
Develop the Emissions Achievement of Council’s net zero emissions Environmental
Reduction Offset Strategy target 2026 Services
for Council’s operations.
1.4 Adopt and Continue to implement the Continue to work with partners of pine and CEO &
implement the Yurol Ringtail Forestry hardwood removal, revegetation and Environmental
following plans that project restoration in preparation for ultimately Services
form part of our transfers of all this land to National Park
Environment
Strategy Biodiversity Develop a new Noosa Achieve waste minimisation and diversion Waste Services
Plan, Bushfire Waste Strategy targets and support net zero emissions target
Management Plan,
Coastal Improved Flying Fox Properly maintained flying fox infrastructure Environmental
Management Plan, Management process and continue to support the subsidy program Services
Flood Management for immediately surrounding impacted
Plan, Koala residential areas
Conservation Plan, Implement the Noosa Clear prioritisation of resources towards Environmental
Waterways and Bushland Reserve bushland management and active Services
Wetlands Strategic Management involvement of the community in the
Management Plan, Plan and Fire restoration of degraded bushland areas
Open space Plan, Management Plan
Waste Reduction Environmental
Modern Water Monitoring Introduction of an overarching and integrated
and Recycling Plan. Services
Program data collection and water monitoring program
to improve our understanding of our
waterways across the shire
12
Section 13
Corporate Plan Theme – The Noosa Environment Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
1.5 Reinforce our Streetscape upgrade Improved management of Noosa’s public Infrastructure
Noosa Design project implementation areas and built environment to align with the Planning, Design &
Principles Noosa Design Principles and Noosa Style Delivery, Civil Ops
(Civil Works & Mtce)
(Parks & Gardens)
1.6 Manage Continue to implement Development outcomes aligned with the Development
development within best practice environmental controls included in the Noosa Assessment
the Noosa Shire in Development Assessment Plan 2020
accordance with services that deliver the
Noosa's strategic environmental
environmental outcomes committed to in
outcomes the Noosa Plan 2020
Community ZEN The Noosa Community is assisted to Environmental
emissions project become zero net emissions by 2026 Services
1.7 Plan our response
to climate change implementation
Coastal Hazards Improved understanding of coastal hazards Strategic Land Use
Monitoring through evidence-based information and Planning
technology applications
Implement Climate Responds to Council’s climate change Strategic Land Use
Change Response Plan emergency declaration and helps Noosa Planning
Shire to adapt to and prepare for the
potential effects of climate change over time
Continue the Improved management of our bushland Environmental
implementation of reserves about fire and the implementation of Services
Council’s Fire a more proactive, specialised burning regime
Management Plans and
bushland reserves
Noosa Heads Main Beach Improved management of shoreline erosion Asset Management
SEMP in Noosa Main Beach and Noosa River
Coastal Reserve Complete and initiate implementation of a Asset Management
Management Plan management Plan for the eastern beaches to
manage encroachments, accesses and
works in the dunes
Coastal Reserves Improved management of coastal foreshores Environmental
Management Plan and preservation and improvement of Services
consultancy study ecological, scenic, and cultural values
Audit of Council’s Adequate and appropriate energy metering Procurement
electricity meters and to ensure efficient costs and to inform zero
assets emissions decision-making
Landfill gas to power Identify feasible options to optimise use of Waste &
feasibility study landfill gas extraction Environmental
Health
Develop best practice Increased community knowledge on waste Waste &
waste management and recycling initiatives & increase diversion Environmental
marketing model for waste rates across multiple waste streams Health
reduction
Polystyrene processing Treatment and diversion of polystyrene Waste &
waste from landfill Environmental
Health
Household recycling Reduced contamination in recycle bins Waste &
decontamination Environmental
Health
13
Section 14
Corporate Plan Theme – The Noosa Environment Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
Double grind green waste Improved product quality Waste &
Environmental
Health
Annual textile drive Increased recycling and reduction in landfill Waste &
Environmental
Health
Delivering Council Services
Services Service Activities Responsible Areas
Service-Land & Habitat Bushland Reserve Management, Environmental Services
Conservation Environmental Partnership Programs,
Pest Management, Environmental
Management Services Land & Habitat
Conservation
Beaches & Coastal Foreshores Beach Management Infrastructure Planning, Design &
Delivery, Civil Operations (Civil
Works & Maintenance), Civil
Operations (Parks & Gardens)
Canals & Waterways Technical Services, Maintenance & Infrastructure Planning, Design &
Operations Delivery, Civil Operations (Civil
Works & Maintenance), Waste &
Environmental Health,
Environmental Services Branch
Stormwater Drainage & Flood Stormwater Drainage Maintenance and Civil Operations, Asset Management
Mitigation Flood Mitigation
Waste & Resource Management Waste Management including Waste Services
Collections, Disposal, Recovery &
Behaviour Change
14
Section 15
Corporate Plan Theme - The Noosa Community Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
2.1 Undertake Implement priority activities An effective framework to continue to improve Community
implementation of the from the Social Strategy community wellbeing and cohesiveness Development
Noosa Social Strategy
Support the community with Improved community outcomes through Council CEO
the intensity of usage of the advocacy
Kin Kin Quarry
Maintain our relationship A positive and effective partnership built on trust Director
with the local indigenous and respect Community
community Services
Finalise and initiate Understanding of housing challenges is widely Director
implementation of Housing understood by the community and a range of Environment &
Strategy initiatives are underway to address current Sustainable
housing shortages Development
2.2 Adopt and Implement priority activities Delivery of better social outcomes including a Community
implement the from the Cultural Plan, cohesive resilient community, an active and Development
following plans that Community Health and healthy community, an accessible diverse and
form part of our Wellbeing Plan and the Sport affordable community
Noosa Social and Active Recreation Plan
Strategy - Cultural Living Well Noosa Increased community health and wellbeing Community
Plan, Community Development
Health and
Wellbeing Plan and
the Sport and Active Early literacy programs Delivery of learning programs for children aged Libraries &
Recreation Plan 0-5 and their families to improve early literacy Galleries
outcomes
Heritage Noosa Stage 3 Increase preservation and awareness of Libraries &
Noosa’s heritage Galleries
Development of conservation Preservation of heritage sites Libraries &
management plans for two Galleries
additional heritage sites
Undertake heritage studies Implementation of recommendations from the Libraries &
Local Heritage Register Review to ensure best Galleries
practice management and protection of Noosa’s
heritage sites
Develop scope of Implementation of recommendations of the Libraries &
remediation works for Conservation Management Plan Galleries
Cooroy Butter Factory
brickwork
2.3 Implement the New Mobile Library and Accessible and contemporary outreach library Libraries
Libraries Strategic Community Outreach Service services
Plan is implemented
2.4 Continue to Progress the implementation Strategic direction for the development and Community
support our of the Master Plans for the implementation of sport and recreation facilities Development
community to utilise Noosa District Sports
Council controlled Complex and Cooroy Sports
land and buildings Complex
through formal Noosa Leisure Centre Optimization of the use of the facility and Community
tenure arrangements Options Study community needs are met Facilities
15
Section 16
Corporate Plan Theme - The Noosa Community Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
Wallace House Wood Borer Preventative maintenance to ensure the Community
inspection structural integrity of the building Development
Repaint Peregian Beach Surf Preventative maintenance to ensure the whole Property Branch
Clubhouse of life structural integrity and amenity of the
building
2.5 Plan and build an All-Abilities Playground Increased interaction and inclusiveness making Infrastructure
iconic all abilities completed it easier for kids of all abilities to take part in fun Planning Design
playground at and challenging outdoor play and Delivery
Cooroy Branch
2.6 Explore options Pre-Feasibility Study Noosa Options and scenarios for a new regional art Director
for and investigate Regional Gallery (Stage 2 & gallery are analysed to assist Council in Community
the feasibility of 3) deciding whether to proceed to a further stage in Services
relocating the Noosa this project
Regional Gallery
2.7 Plan for Noosa's Community Support software Improved system with customer privacy controls Noosa Community
aging demographic upgrade and requirements met Support
and support our
health and aged care
sectors
2.8 Maintain the Review of Noosa Local Increased local area capability for prevention Director
ability to respond to Disaster Management Plan preparedness, response, and recovery in a Infrastructure
disaster events disaster Services
(LDMP)
Support the community in Increased community health and wellbeing Director
the ongoing recovery efforts Community
from the 2022 Floods Services
Delivering Council Services
Services Service Activities Responsible Areas
Aged & Carer Support Noosa Community Support Service Community Facilities
Community Development Community Planning & Support, Community Community Development, Property
Buildings & Facilities
Cultural Development Cultural Planning & Support, Visual Arts Community Development, Community Facilities,
Venues & Programs, The J Entertainment Libraries & Galleries
and Community Venue, Heritage protection
& preservation
Disaster Management Disaster Prevention, Preparedness, Response Infrastructure Services, Community Services
& Recovery
Libraries Library Operations and Programs Library Services
Lifeguards Provision of beach patrols and lifesaving Property
support services
Local Laws & Public Safety Local Laws Education & Compliance, Public Local Laws, Property
Security – Security Patrols & CCTV Monitoring
(Public Areas), Permits - Use of public land for
commercial and community activities
Pathways, Boardwalks & Pathways & Boardwalks, Noosa Trail Network Civil Operations (Parks & Gardens),
Recreation Trails Environmental Services (Natural Areas)
16
Section 17
Services Service Activities Responsible Areas
Public Amenities (Toilets) Maintenance & Operations Building & Facilities, Civil Operations, Parks &
Gardens, Waste & Environmental Health,
Property
Public Health Public and Environmental Health Environmental Health
Public Lighting Maintenance & Operations Civil Operations (Civil Works & Maintenance)
(Parks and Gardens), Building & Facilities
(electrician)
Recreation Parks Maintenance & Operations Civil Operations (Parks and Gardens) (Bridge
Crew), Community Facilities
Sport & Recreation Planning, Programs & Support, Sporting fields Community Development, Property, Civil
and facilities, Noosa Aquatic Centre, Noosa Operations (Parks & Gardens), Community
Leisure Centre Facilities, Building & Facilities
17
Section 18
Corporate Plan Theme – The Noosa Economy Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
3.1 Implement the Implement priority activities Broadening of the economic structure that Economic
Noosa Economic from the Economic de-risks Noosa’s exposure to economic Development
Plan Development Development Strategy to shocks and increased job opportunities
Strategy build the resilience of
Noosa’s traditional sectors
and continue to build
capacity in growth sectors
that diversify the economy
3.2 Provide support Develop and implement a A holistic approach to the management of Economic
for a sustainable Destination Management Plan tourism and implemented and clear direction Development
tourism sector for managing Noosa as a destination is
established
Continue to support local Increased participation and engagement of CEO/Economic
businesses and collaborative business associations Development
arrangements e.g., Business
Round Table
3.3 Develop programs Continue to progress Increased talent pipeline and technology that Economic
to foster growth in key council’s Industry support all sectors Development
industry sectors by Development Program across
working priority sectors focusing on
collaboratively digital, education and
Training and rural enterprise.
3.4 Support the Support technology initiatives Acceleration of business and employment Economic
growth of our - including the Peregian growth Development
education and Digital Hub Expansion of Peregian Digital Hub and rollout
research sector of the FireTech program
Delivering Council Services
Services Service Activities Responsible Areas
Economic Development Economic Development, Operation of the Economic Development
Peregian Digital Hub as part of a wider digital
and technology sector growth agenda
18
Section 19
Corporate Plan Theme - Long Term Planning for Noosa Shire Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
4.1 Adopt a new Town Continue to monitor and Land use and development outcomes are Director
Planning Scheme review as required through aligned with the strategic intent of Noosa Plan Environment &
amendments to the Noosa Sustainable
Plan to ensure its application Development
continues to achieve strategic
objectives for sustainable
development
Continue rollout of Place Measured improvement in liveability through Director
Making project including planning, design, and management of public Environment &
identification of a pilot place spaces Sustainable
for the place program Development
4.2 Implement an Continue to implement Transport options contribute positively to a Director
integrated Transport priority activities from the strong economy, the health and wellbeing of the Infrastructure
Strategy that Noosa Transport Strategy community and a low carbon future Services
encourages alternative Integrated transport and Land Planning for future transport and traffic Strategic Land
transport usage and Use modelling infrastructure requirements supports future Use Planning
reduces our development
dependence on
private motor vehicles Implement the Walking and Facilitation of walking and cycling for transport, Infrastructure
Cycling Strategy recreation, health, and tourism Planning, Design
& Delivery
Noosa Hinterland recreation Increased recreational opportunities and Environmental
trails upgrade/implement improved multi use trails and linkages within the Services,
Noosa Trails Master Plan trails network Infrastructure
informed by an Audit of the Planning, Design
trail network & Delivery.
Pathways expansion Improved access and connectivity within the Infrastructure
shire Planning, Design
& Delivery
Support free weekend buses Incentivised public transport and reduced traffic Infrastructure
congestion Planning, Design
& Delivery
Noosa Woods Ferry Jetty Investigation of the Noosa River as a means of Infrastructure
investigation public transportation and increased access to Planning, Design
the Noosa Woods & Delivery
Car Park Management Improved travel information and parking Infrastructure
Technology Trial management through innovative, intelligent Planning, Design
parking and access control systems & Delivery
Undertake feasibility Increased accessibility and contribute to a more Infrastructure
assessments for transit sustainable transport system Planning, Design
HUBS Noosa Civic and & Delivery
Cooroy
Noosa Heads Multi Modal Increased use of public transport and other Infrastructure
facility design sustainable modes of transport Planning, Design
& Delivery
E mobility trial Understand the physical and regulatory Infrastructure
requirements and issues associated with the Planning, Design
use of e-mobility devices across the shire & Delivery
19
Section 20
Corporate Plan Theme - Long Term Planning for Noosa Shire Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
4.3 Implement the Undertake non powered water Delivery of land use outcomes identified in the Community
Noosaville Foreshore sports feasibility study Noosa Foreshore Land Use Master Plan Development,
Land Use Property
Management Plan
4.4 Ensure effective Develop the new Noosa Council's long-term vision and strategic direction CEO
service planning Council Corporate Plan established and incorporated into the new
processes are in place Corporate Plan
Corporate review Increased organisational efficiencies and CEO
organisational capability
Progress the implementation Optimisation of landfill, control leachate and Waste &
of the Noosaville, Eumundi emissions capture Environmental
Road Landfill Master Plan Health
Landfill Treatment Options Optimisation of site operations and Waste &
Plan incorporation of various treatment options to Environmental
maximise life of landfill site Health
4.5 Develop and Note: To be considered in the To measure the environmental, social, and CEO
report on community development of the new economic health across communities
sustainability Corporate Plan
indicators
4.6 Meet the principles Ongoing Support of the A community led framework that meets the Environmental
of the UNESCO Man Noosa Biosphere Reserve balance between environment and sustainable Services
in the Biosphere Foundation human development
Program
4.7 Establish Finalise development of asset Asset management objectives are met, and full Asset Planning
functional Asset management plans for major suite of Asset Management Plans completed
Management Plans for asset classes by completing
all Council asset the Parks and Playgrounds
classes AMP
Complete a Cemetery Maximise use of existing cemetery sites and Waste &
Management Plan plan for future cemetery needs Environmental
Health
4.8 Undertake long Bridge Renewal Program Replacement and upgrading of bridges to Infrastructure
term financial improve the road network and to deliver Planning, Design
sustainability planning economic benefits and improved asset & Delivery
incorporating Asset management
Management Plan
outcomes
Asset management renewal Maintenance of assets to required standards Asset Planning
program and achievement of sustainable outcomes in
safety, minimising lifecycle, and project delivery
costs
Noosa Heads Parade Improve community connectivity and create a Infrastructure
Corridor storm water collective vision. Foster successful social Planning, Design
drainage upgrade networks and benefit multiple stakeholders & Delivery
20
Section 21
Delivering Council Services
Services Service Activities Responsible Areas
Development Services Development Assessment and Development Assessment
Compliance, Building and Pool Building and Plumbing
Compliance, Plumbing Services
Asset Management Under development Asset Management
Cemeteries Maintenance & Operations Environmental Health
Council Buildings Under development Buildings & Facilities
Council Property Management Under development Property
Cultural Development Cultural Planning & Support, Visual Community Development
Arts Venues & Programs, The J Libraries & Galleries
Entertainment and Community Venue, Community Facilities
Heritage protection & preservation
Infrastructure Planning, Design & Under development Infrastructure Planning, Design & Delivery
Delivery
Land Use Planning Land Use Planning Strategic Land Use Planning
Road Network Sealed Roads, Gravel Roads, Bridges, Civil Operations Branch (Civil Works &
Road Maintenance)
Landscapes and Mowing, Car Parks
Traffic & Transport Traffic Management & Operations, Infrastructure Planning, Design & Delivery
Public Transport Infrastructure & related Civil Operations (Civil Works)
programs, Noosa North Shore Ferry Property Branch
21
Section 22
Corporate Plan Theme – Excellence as a Council Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
5.1 Maintain a focus Review Council’s Customer To review standards of customer service and Director
on excellence in Service Charter deliver improved customer service aligned to Infrastructure
Customer Service community expectations Services
and improved service
delivery
5.2 Maximise Continue to investigate To facilitate economic growth and in Property
financial industrial land development consideration of alternative revenue sources
opportunities for opportunities
Council land
holdings for the
purpose of
maximising non-rate
revenue
5.3 Further develop Continue the transition to T1 Integration of council’s systems to streamline ICT
systems to promote Ci Anywhere for Council’s operations, increase flexibility, increase
continuous enterprise management productivity, and cost efficiencies
improvement system
5.4 Embed corporate Employee satisfaction survey Increased employee satisfaction CEO
values into the
organisational
culture
5.5 Improve online Review customer service Increased customer satisfaction ICT, various
customer interface systems and processes branches
services
5.6 Continue to meet Implement Council’s long Prudent financial management to achieve All Departments
or exceed all term financial sustainability sustainable outcomes
statutory financial policy
ratios and key
operational targets
5.7 Ensure that Develop and implement an Increased job satisfaction and the attraction and People & Culture
workforce planning is employee attraction and retention of talented people
in place across the retention strategy
organisation
5.8 Improve and Implement the WH&S System Ensure the provision of a safe workplace People & Culture
maintain the safety Plan
and wellbeing of
employees
5.9 Enhance Finalise and implement the Increased community engagement and Communications
opportunities for the Community engagement improved decision making and outcomes for the & Community
community to Strategy and Framework community Engagement
engage with the
council and ensure
CE best practice is Undertake 2022/23 Budget Opportunity for community input into budget Financial
embedded in Council Engagement Process priorities Services
operations
5.10 Ensure that Continue management of Compliance with legislative obligations Waste Services,
Council business financial performance in Property
activities remain 2022/23 and ensure full cost
competitive and pricing outcomes are targeted
profitable as part of 2022/23 budget
price settings
22
Section 23
Corporate Plan Theme – Excellence as a Council Operational Plan 22/23
Corporate Plan Key Operational Initiatives Outcomes Responsible Areas
Focus Areas
Undertake an evaluation of Increase operational resilience including Director
Council’s response to the operational and financial resilience Community
COVID-19 pandemic including Services
its impact on council
Review internal audit model Improved management of risks and the most CEO
optimal, cost-effective function
5.11 Ensure that Undertake annual scenario Increase awareness of responsibilities and test All Directors
Business Continuity testing of BCPs and improve procedures in BCPs to manage
Plans are developed business disruptions in the event of a disaster or
and tested unexpected catastrophe
5.12 Strengthen Finalise review of governance Compliance with legislative and ethical Director
Council’s arrangements and implement obligations to optimise council’s performance Executive
governance recommendations for Services
framework and improved service delivery
develop leadership
potential
5.13 Embed risk Continue to implement the Improved organisational ability to identify and Director
management ERM Framework manage risks Executive
practices into Services
decision making Development of a Contract Provision of a clear and standardised approach Procurement
processes Management Framework to managing and administering contracts
Development of Sustainable To improve sustainability outcomes by Procurement
procurement framework considering the total cost of procurement
including environmental, social, and economic
impacts
Delivering Council Services
Services Service Activities Responsible Areas
Customer Service Customer service Customer Service
Governance Governance Governance Branch
Financial & Revenue Services Financial Services, Revenue Services Financial Services
Revenue
People & Culture Human Resource Management, Payroll, People and Culture
Workplace Health and Safety
Procurement Purchasing and contracts Procurement
Fleet Fleet Management & Operations Procurement
Holiday Parks Holiday Parks Contract Management & Property
Administration
ICT Under development ICT
Elected Council Elected Council Operations CEO
Records Under development Records
23
Section 24
© Noosa Council 2022
General Enquiries: 8.30 am - 5.00 pm Monday to Friday
(excluding public holidays)
By Telephone: (07) 5329 6500
(including after hours emergencies)
By Email: [email protected]
Street Address: 9 Pelican Street, TEWANTIN
Postal Address: PO Box 141, TEWANTIN QLD 4565
Website: www.noosa.qld.gov.au
24