Amended Noosa Project Restoration Plan V12_5

                                                             Additional actions, as
                                                             required
 High                   Concerns that a specific project     Phone call and/or         Within 12 hours
                        activity is posing an immediate      formal written response
                        and significant threat to life,      depending on nature.
                        property or natural
                        environment                          Consultation with
                                                             relevant agencies
                                                             regarding the response,
                                                             if required.

                                                             Additional actions, as
                                                             required


Table 8.5a: Complaints Record Management

 Details of Plaintiff         Description of               Severity             Response/s
                              Complaint
 Date of complaint            Detailed description         Low/Medium/High - Date/s taken
 Full name of plaintiff       including any historic                       - Description
 Contract details             or contextual                                - Persons involved in the
 Contact modality             information                                  response
 (email, phone, etc)                                                       Chronological log, if
                                                                           multiple actions taken and
                                                                           multiple responses from
                                                                           plaintiff received


8.6 Contingency plan

The contingency plan outlined in Table 8.6 specifies remedial actions that will be undertaken in the
event that oysters fail to recruit to the oyster reef patches, vessel strike an oyster reef patch/es, visual
amenity is significantly impacted by the presence of the works, or associated signage, or where
erosion as a result of the restoration works causes impacts to shorelines or property.

Where remedial action demands changes to an oyster reef patch configuration, these changes will be
made consistent with the engineering specifications (Annex 14: Engineering Drawings). The engineers
will also be consulted prior to any changes being made.

Table 8.6 – Contingency plan

 Challenge                           Contingency response
 Limited oyster recruitment          Oyster reef patches will be seeded with oyster spat settled onto
                                     dried oyster cultch, as is described in detail in Section 5.2 Substrate
                                     augmentation. Reef seeding is used widely in shellfish restoration
                                     as a back stop to highly variable natural oyster recruitment.
                                     Seeding will be repeated at a restoration site until natural
                                     recruitment at the site is achieved and is demonstratable.
 Vessel strike on oyster reef        Restoration sites will be sign posted, with MSQ guidance, and
 patch                               information about the sites widely distributed. A notice to mariners
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