2020-10-12 GC Agenda - Item 9 - Attachment 1 - Aircraft Noise Ombudsman Report - Investigation

5 Community Consultation
Joint Stakeholder Communication and Engagement Plan

5.1       In the case of the Sunshine Coast, leaving aside the EIS processes in
          2014/15, community engagement about the proposed airspace and flight path
          changes was undertaken jointly by Airservices, Sunshine Coast Airport and
          Sunshine Coast Council.

5.2       The arrangements for the period of public engagement (20 March to 30 April
          2019) were documented in a joint Stakeholder Communication and
          Engagement Plan (SCEP)11.

5.3       The SCEP noted in its introduction that:

                  Airservices must meet a regulatory obligation to show evidence that affected
                  communities were engaged with how the designs would impact them.12

          and defined Airservices’ engagement responsibility as:

                  Release of updated information:
                   Flight paths
                   Airspace design
                   Impact on communities (what will I see and hear?)13

Airservices’ Stakeholder Engagement Plan

5.4       Separately, and as required by its NOS14, Airservices had prepared its own
          internal Stakeholder Engagement Plan (SEP)15. Version 1.0 of the SEP was
          approved on 17 March 2019 by the Acting Executive General Manager, Air
          Navigation Services, with the following caveat, among others:
                  The SEP also provides limited social, economic and cultural context of the communities
                  being consulted to ensure genuine engagement and accessibility of information,
                  however this will be addressed in future versions and other planning products. 16




11 SCAEP Stakeholder Engagement Working Group (SEWG) (comprising Sunshine Coast Council Airport

Expansion Project Team (SCC), Airservices Australia and Sunshine Coast Airport (SCA) Pty Ltd), Airspace change
and flight path design for Sunshine Coast Airport RWY 13/31 Stakeholder Communication and Engagement Plan
20 March – 30 April 2019 (SCEP), Version 5: WEDNESDAY 13/3/19 4.30pm
12 ibid, p. 3

13 ibid, p. 12

14 Airservices Australia, NOS, op. cit

15 Airservices Australia, Stakeholder Engagement Plan, Sunshine Coast Airport Airspace Changes, Runway 13/31

(SEP), Version 1.0: Effective 17 March 2019 (SEP V1)
16 ibid, p. 1



Aircraft Noise Ombudsman
Investigation into complaints about the introduction of new flight paths in the Sunshine Coast (April 2020)   Page 12