2015-06-23 I&S Agenda - Item 5 - Local Disaster Recovery Plan - Attachment 2

                           Noosa Local Disaster Recovery Plan 2015/2016

28.4 Outreach
Outreach support may be an important component of recovery to both fully assess the
impact of the event and to ensure all community members have access to core recovery
information and services available.

If it is going to be used, outreach should generally commence as soon as access is made
available to affected areas and the purpose of the use of an outreach program should be
clearly articulated.

Actions
Consider the following actions when using an outreach approach in disaster recovery:
   activate designated outreach manager/organisation
   obtain briefing from recovery manager on:
   nature of emergency
   area or impact
   objectives of proposed outreach program

   confirm purpose, objectives and activities of outreach program
   consider multi-agency outreach teams
   assemble and brief outreach management and operational staff
   establish mapping systems (geographic, property)
   establish data collection, collation and distribution systems
   inform communities about the outreach program
   prepare contingencies for communicating with non-English speakers and people with
    communication disabilities
   ensure safety issues for outreach teams are identified, communicated and managed
   assemble resources for outreach teams:
   vehicles
   printed information
   water

   establish rosters
   undertake briefing and debriefing of outreach field teams
   provide information and feedback to recovery management team on:
   extent of damage to residential buildings
   community needs
   individual specific needs
   identification of high-needs persons/households
   Provide referral to specialist services as required
   Ensure ongoing support for outreach staff




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