2015-06-23 I&S Agenda - Item 5 - Local Disaster Recovery Plan - Attachment 2

                            Noosa Local Disaster Recovery Plan 2015/2016

   some people may need specialist support that is not readily available or may require a
    complex mix of services to meet their needs
   in identifying the need for individualised support services, recovery planning needs to
    consider the impact the event has had on local service providers. There may be a need
    to develop strategies to augment the availability of local community services to meet a
    surge in demand
   individualised support programs can graduate in intensity from self-accessed
    information to coordinated service delivery and case management approaches
To be successful delivery of individual and household psychosocial support programs should
be:
   simple and easy to understand
   consistent
   accessible
   seamless
   have a single point of contact

23.14 Community development activities and programs
Community development programs can be managed by the Noosa Council, local community
organisations or the Department of Communities, Child Safety and Disability Services. The
decision about the management of these programs is often related to local presence,
community trust and capacity to manage. Most community development programs in the
Noosa will be coordinated by the Noosa Council with assistance from community
organisations and the State.

To address the important recovery issues of family and community interaction, the
organisation of social activities has proven very effective. Neighbourhood barbeques and
local social events that make use of the arts, music, theatre or sporting activities all provide
opportunities for people to mix, tell their accounts of events and work cooperatively to plan
future events. Practical activities such as fence building or weed clearing can also include a
social component, and may be attractive to people who would not necessarily attend a
‘social’ event.

23.15 Managing volunteers and donated goods
The management of volunteers and donated goods is best handled under the Community
Welfare Sub Committee as their effect is often felt at the individual and household level.
Volunteers are often spontaneous and their service should be coordinated to ensure
effectiveness. Uncoordinated volunteerism usually results in a long term lack of volunteers
and ill feelings on behalf of those volunteering and those who could have benefited from a
coordinated approach.

Volunteers take many forms from motivated individuals to organised and structured groups.
They may be local or from outside of the local government area. Local level volunteerism is
not normally high after disaster events as local people are often helping family and friends.
Donated goods will also spontaneously emerge as altruistic people and informal community
groups seek to render assistance. If left uncoordinated and unsupported, they often attract
donations of material goods that are either not needed or which undermine the local
economy.
A guide to volunteer coordination is at Appendix 27.18.

23.16 Groups with special needs
It is widely recognised that men and women have different needs and human/social recovery
activities and programs may need to be categorised by gender. This is particularly important
for males who may find it difficult to acknowledge problems, to ask for assistance and to

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