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2016-10-17 General Committee Meeting Notes

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GENERAL COMMITTEE MEETING AGENDA   17 OCTOBER 2016




                                      Page 65 of 67

GENERAL COMMITTEE MEETING AGENDA                                                                                  17 OCTOBER 2016

                         Measure                                                                          Measure
                         % of building information requests completed within 10 day statutory             Average processing time 20 day plumbing applications
                         time frame
                         Purpose                                                                          Purpose
                         Service timeliness                                                               Level of activity & service
                                |                                                                          20
                          100%                          eotee            eeeeeee          —
                                              *
                           80%               Fa                                                            15                                                                —
                           60%               —————                                                         10           5                                  7                  —
                                                                                                                                                             «
                                                                                                                         5	1	1	1	14	2	2017	1305	104	46	8	ieee!
5	1	1	1	14	3	2197	1297	42	55	20	set
5	1	1	1	14	4	2252	1309	101	27	12	tease
5	1	1	1	14	5	2418	1297	39	51	0	Sh eieawnens
                           40%              ——..                                                                                           a*
                                                                                                            5                          nn
                           20%               ——————
                                                                                                            0                       +                               :
                            0%                                                                                 8           x   og    w          S    oP   SF     Ld   gdh  vO
                                 July Aug Sept Oct   Nov  Dec  Jan  Feb March April May June                   _    we   #          .    oe    ,    *   ve     a    -     »
                         Comment                                                                          Comment

                                                                        2014/15 data is shown by dotted purple line. 2015/16 data is shown by black line

                                                                                                                         Page 65 of 67
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