2014-06-26 Budget Meeting Attachment B

DEPARTMENT                                  CHIEF EXECUTIVE OFFICE - EXECUTIVE OFFICE
                                            Executive Manager – Debra Iezzi


Program objectives
   The community has the opportunity to engage with and influence Council in the conduct of its responsibilities
   To ensure Council is open, fair and responsive in meeting its legal obligations to complaints received and requests for information
   The organisation has a strong customer focus and systems to ensure effective management of customer requests
   HR management systems are in place to support a fair, innovative and inclusive workplace culture and a workforce motivated to
    deliver on Council’s objectives and programs

Program                               Service

Human Resources                          Human Resources
                                         Payroll
                                         Workplace Health & safety
Governance                               Corporate Planning & Reporting
                                         Right to Information & Information Privacy
                                         Risk Management & Insurance
                                         General Complaint Management
                                         Local Laws, Policy, Delegations
Executive Support                        Administrative support ,Mayor, Councillors & CEO
                                         Meeting services
                                         Statutory Registers and returns
                                         Elections, Boundary Reviews
                                         Lobbying & integrity matters
                                         Councillor Register of Interests
                                         Councillors’ expenses and reporting
Customer Service                         Reception
                                         Cashiering
                                         Telephone call centre (business hours)
                                         After hours service by Duty Officers
                                         On line services for customer requests
Community Engagement                     Noosa Biosphere Reserve
                                         Community Consultation
                                         Community & Civic Events
                                                                                     Noosa Council | Operational Plan 1 July 2014 to 30 June 2015
                                                                                                                                             4