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NOOSA COUNCIL ANNUAL REPORT 2022-2023 · Attachment 1: Noosa Shire Council Annual Report 22-23
Annual Report
2022-2023
noosa.qld.gov.au
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Page 2
Different by nature.
Noosa Council Annual Report 2022 - 2023
© Noosa Council 2023
Noosa Shire Council supports and encourages the dissemination and exchange of information. However, copyright
protects this publication. Noosa Shire Council has no objection to this material being reproduced, made available
online or electronically but only if it is recognised as the owner of the copyright and this material remains unaltered.
Accessing this Report
This report is available to access on our website:
noosa.qld.gov.au/about-council/councillors-meetings/council-reports
Front cover image supplied by Noosa resident Glen Bucklar
2 3
Page 3
Contents
Acknowledgment of Country 09
About the Annual Report 10
Message from the Mayor 12
Message from the CEO 14
Our Shire 16
Discover 18
The Noosa Story 20
Noosa Shire Map 29
Noosa Shire Quick Facts 30
Environment 32
Liveability 34
Economy 36
Our Council 38
Council’s Roles & Responsibilities 41
Our Elected Members 44
Services 52
Council Snapshot 55
Our Mission, Principles, Values and Purpose 56
Corporate Planning Framework 60
Long-Term Enabling Plans 61
Long-Term Strategies 62
Corporate Plan 63
Operational Plan 64
Annual Budget 65
Branch Plans 65
Organisational Structure 66
Our People 72
Code of Conduct 74
Our Volunteers 75
Our Culture 78
Learning and Development 82
Equal Opportunity Employment 84
Page 4
Human Resource Management 85 Council Registers 183
Wellbeing 86 Administrative Action Complaints 184
Work Health and Safety 88 Privacy Complaints 185
Achievements 92 Human Rights Complaints 185
Key Achievements 94 Customer Service 186
Awards and Recognition 98 Media and Community Engagement 186
Year in Review 100 Resolutions 188
Theme – Noosa Environment 102 Community Grants 189
Resource Recovery Highlights 115 Discretionary Funds 197
Theme – Noosa Community 118 Beneficial Enterprises 197
Supporting our Community Highlights 126 Business Activities 197
Theme – Noosa Economy 130 Significant Business Activity 197
Theme – Long Term Planning for Noosa Shire 136 Commercial Business Units 197
2022 / 23 Completed Projects 146 Competitive Neutrality 198
Theme – Excellence as a Council 150 Services, Facilities and Activities for which Special Rates/Charges were Levied 198
Our Performance 160 Summary of Concessions for Rates and Charges 198
Key Performance Indicators 160 Procurement 201
Governance, Ethics and Disclosures 166 Invitations to Change Tender 205
Democratic Governance 168 Infrastructure Charges 205
Council Meetings and Committees 168 Financial Reporting 210
Council Meeting Attendance 169 Community Financial Report 212
Councillor Remuneration 170 Financial Statements 2022 – 2023 224
Councillors’ Expenses and Facilities 172 Appendices 296
Overseas Travel 173 Legislative compliance 298
Councillor Conduct 174 Index of Figures and Tables 300
Corporate Governance 178 Index of Figures 298
Governance Framework 178 Index of Tables 298
Ethics and Integrity 178 Glossary and Index 300
Enterprise Risk and Opportunity Management 180 Glossary 300
Audit and Risk Committee 181 Index 302
Internal Audit 181
Access to Information 182
Page 5
Noosa Council Annual Report 2022 - 2023
Acknowledgment
of Country
Noosa Council proudly acknowledges and respects
Australia’s First Nations people and their deep and abiding
connection to this country. We recognise the Kabi Kabi
people as the Traditional Owners of the lands and waters
of the Noosa area and offer gratitude for their careful
custodianship of this unique environment over thousands of
years. We pay respect to the Kabi Kabi people, past, present
and emerging.
Photographer: James Muller
8 9
Page 6
About the
Annual Report Report Structure
1. Our Shire
Noosa Shire Council is pleased to present
This section introduces Noosa Shire as a destination, our
our Annual Report for 2022 – 2023 to the
history and heritage, key regional statistics, our economy,
Noosa Shire Community.
our environment and our community.
The Annual Report (“the Report”) is a comprehensive
2. Our Council
summary of our performance from 1 July 2022 to 30
This section provides a profile of Council, its Elected
June 2023. The Report also presents Noosa Shire
Members and Council services we deliver to the
Council’s audited Annual Financial Statements as well
community. It also highlights Council’s vision, values and
as governance and statutory information with the aim of
purpose. Finally, it emphasises our corporate planning
providing comprehensible information to our community.
Noosa Council Annual Report 2022 - 2023
structure, our informing strategies and plans, our
organisational structure and our people.
This Report also provides the disclosure requirements
relating to the Queensland Local Government Act 2009
3. Achievements
(“LG Act”) and associated Local Government Regulation
This section presents Council’s key achievements under
2012 (“LG Regulation”), and other statutory reporting
its five key themes and highlights major events and awards.
requirements.
4. Governance, Ethics and Disclosures
The Report is aligned to five key themes that form the
This section provides an overview of Council’s
basis of Noosa Shire Council’s corporate and operational
Governance Framework, policy and practices, ethics
plans. It also highlights a range of achievements and
disclosures and democratic governance arrangements,
progress made in delivering services to our community by
including councillor attendance and remuneration. It
aligning with our vision: ‘Different by Nature.’
also details statutory reporting requirements including
tenders, services provided, concessions for rates and
Acknowledgments charges, right to information and privacy and audit.
Noosa Shire Council (“Council”) would like to acknowledge and thank all
staff and stakeholders who contributed to the completion of the Report. 5. Financial Performance
This section provides Council’s Community Financial
Photography
Photographs and images featured in this Report include contributions Report and audited Financial Statements for the year
from members of the community and staff. Thank you to all photographers. ended 30 June 2023.
Photographer: Kimberlee Newman-Tyler
10 11
Page 7
Message from personally to Noosa’s short-stay property owners to
consider offering their properties to long-term tenants
recommendations to improve the ongoing management
of our much-loved river.
the Mayor
we helped deliver much needed extra housing stock – it’s
64 new rental properties we could not have otherwise Establishing this committee has been a meaningful,
delivered. proactive step toward better outcomes for our river and
we thank the Committee members for their efforts.
Through our community grants program this year we
I am delighted to present our 2022/23 Annual Report, recreational and educational purposes and enhance their channelled more than $2.43 million to various Noosa MSQ is reviewing the committee’s recommendations, as
offering a comprehensive snapshot of Council’s effectiveness as fire breaks. community organisations in support of a host of well as submissions from the community, and we hope to
achievements and milestones of the past year. environment projects – a $100,000 increase for the sector see reforms implemented soon.
On the topic of fire mitigation, we’ve continued our this year – as well as arts, climate change adaptation,
The reprieve from the wilder weather of previous hazard reduction burn program to better protect our sport and social and community initiatives. Diverting more waste from our landfill through recycling
years couldn’t have been better timed as we tackled community from the threat of fires, but this year, in an remains an important priority as we continue our war
a massive $43 million capital program. It’s the largest exciting new approach to fire resilience, we also launched It’s great to see the continued expansion of our Living Well on waste. After a successful polystyrene compaction
Noosa Council Annual Report 2022 - 2023
capital program ever undertaken by our Council and this our Firetech Connect Pilot Program based out of the Noosa program. Since its launch in October the program machine trial, we’ve this year installed a permanent
ambitious effort has yielded a host of significant projects, newly expanded Digital Hub. This pioneering initiative is has grown to provide residents free and low-cost access machine to continue to process and export this product
including completion of the first phase of the Tewantin testing cutting-edge technology to predict, detect, and to more than 35 health and wellbeing activities. for recycling. As well as leading to better environmental
Bypass. Delivered with state government funding support, combat bushfires, promising to revolutionise not only our outcomes, processing polystyrene in-house is set to save
the new $9.8 million Cooroy Noosa Road / Beckmans community’s preparedness and resilience against this Also expanded this year has been the reach of our us more than $380,000 annually in costs associated with
Rd roundabout intersection paves the way for future critical challenge, but potentially that of communities all libraries, with the rollout of new book vending kiosks at landfilling this material.
construction of the much-anticipated bypass. over Australia. Pomona and Peregian Beach. These kiosks provide ease
of access to our libraries for those in the further reaches We round out this transformative year with adoption of
We continued revitalisation of our bridges with the $3 Acknowledging the pressing concern of housing of our shire. our visionary Corporate Plan – an all-important blueprint
million Wahpunga Lane Bridge renewal and $1.3 million accessibility and affordability in our community, this for the next five years, developed with our community to
Cooroy Belli Creek Road Bridge renewal – both joint Council has diligently tackled the issue head-on this year. It’s no surprise that between our two library branches, the ensure we’re delivering on our residents’ and ratepayers’
efforts with the Australian Government. While acknowledging the primary responsibility of the mobile library and now the kiosks, we loaned a whopping aspirations for Noosa’s future.
state and federal governments in providing social and 445,644 physical items, plus 100,469 digital items over the
With completion of the $8 million Noosa Parade upgrade affordable housing, we have taken proactive steps at the past year. Our 33,057 library members made 214,205 visits In conclusion, I extend my appreciation to our former CEO
- bolstered by state funding - this transformational project local level. to our libraries, showing just how popular and well-loved Scott Waters, our current Acting CEO Larry Sengstock,
is helping realise our Cycling and Walking Strategy our library service is! the Executive Team and all our staff for their efforts over
objectives, providing dedicated bike lanes, expanded Our new Housing Strategy – Council’s most aggressive the past year. As well, the collective efforts of my fellow
pathways and improved lighting, making for safer and effort yet to improve housing availability for our Speaking of the further reaches of our Shire, I look councillors are greatly acknowledged and appreciated.
more accessible streets. community - includes a range of key actions. Not least forward to watching our Pomona place-making trial We all collectively continue to work toward protecting and
of which are a suite of planning scheme amendments progress over the next 12 months as the hinterland enhancing the place we are so fortunate to call home -
In April we proudly celebrated completion of the $1.68 designed to pave the way for more smaller dwellings community takes a hands-on role in shaping its future Noosa Shire.
million Cooroora Trail upgrade. This comprehensive and greater housing choice within our larger centres. We through this collaborative approach to community
undertaking, supported by funding from the Australian eagerly await the state government’s sign-off so we can planning.
and Queensland Governments’ Local Economic Recovery put these important amendments into action.
(LER) Program, included trail realignments and widening, Our Noosa River Stakeholder Advisory Committee held
resurfacing and improved drainage. Its completion marks We gained 64 new permanent rental properties to the its final meeting in March. They have done a brilliant job
an important milestone as the first project to come from local market following a letter writing campaign that I was working through the complicated issues of anchoring
our Noosa Trail Masterplan. This Masterplan will ultimately pleased to spear-head earlier this year. The pen can be and mooring, speed limits and other issues, to present Clare Stewart
deliver better trail connectivity, boost use of the trails for mightier than the sword as they say, and by appealing Maritime Safety Queensland (MSQ) a range of agreed Mayor
12 13
Page 8
Message from
the CEO
When reviewing the achievements of the 2022-23 year, our As we move to an agile, contemporary organisation, we
staff have worked extremely hard to complete a remarkable wanted to respect the past and acknowledge the modern,
number of projects in the face of ongoing supply issues, professional approach of this council to show who we are
rising costs and inflationary pressures. and what we value.
I stepped into the Acting CEO in March 2023 after the It was pleasing to see our staff embrace the new internal
departure of Scott Waters and it is a privilege to present the SPARC values and integrate them into their daily activities.
Noosa Council Annual Report 2022 - 2023
Annual Report. It is a great snapshot of the massive work and
many activities delivered by our staff and contractors across The values - Supportive, Passionate, Accountable,
the many and varied services that we deliver as a council. Respectful and Committed, clearly articulate the way we as
an organisation work and the way we serve our community.
We continue to rebuild our flood-impacted communities and
this work is likely to go on for a further 18 months. It was pleasing to see Council retain its sound credit
rating with a neutral outlook, placing us in a good
The most significant piece of work is the Black Mountain position to weather the current uncertain and inflationary
landslide. After considerable engineering and technical economic conditions. This again demonstrates the strong
work, Council issued the tender documents in April 2023, commitment our staff and elected representatives have
making it the largest ever reconstruction tender to be issued towards prudent and responsible financial management.
by this council.
I’d like to commend the work of every council staff member
The landslide is as wide as a rugby league playing field and for their efforts during 2022-23. It’s not always easy, but I am
as deep as a five-storey building. proud of what this organisation has delivered for our Shire.
This work is one of the many challenges faced by council, On behalf of our staff, I’d also like to acknowledge and
contractors and suppliers. thank Mayor Clare Stewart and councillors for their
ongoing leadership, direction, and support. We all work to
One of the most notable projects completed was the improve the liveability of our Shire and ensure we protect
adoption of the new Corporate Plan 2023-2028. Developed what we have for future generations.
through listening to our communities, this Corporate Plan
helps shape the future of our Shire, sets a roadmap for the
next five years and outlines where we will focus our efforts
and how we will measure progress and success.
Part of the Corporate Plan process involved a refresh of the
current council brand, which had served our organisation for Larry Sengstock
the past 30 years. Chief Executive Officer
14 15
Page 9
16
Our Shire
17
Noosa Council Annual Report 2022 - 2023
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Discover
Located in South-East Queensland, Noosa Shire is It is the natural landscape that attracts visitors to Noosa
Noosa Shire has held
UNESCO Biosphere
situated at the northern tip of Queensland’s Sunshine Shire. The coastal landform of shallow lakes, river
Coast and it is approximately 120 kilometres north of systems and coastal escarpment provide a stunning
Brisbane. Noosa Shire covers an area of 869.9 km2 backdrop to our community. Noosa Shire has a proud
Reserve status Since
with more than 800 kilometres of roads and nearly history of preserving its natural environment with 35%
450 kilometres of bikeways. The region is bound by the of the Shire protected as either national park, reserve or
Gympie local government area in the north and west, and conservation area.
the Sunshine Coast local government area in the south.
Noosa Shire is home to more than 56,000 people. The
Since 2007, the Noosa Shire has held UNESCO
Biosphere Reserve status. It recognises the ongoing 2007. It recognises
Noosa Council Annual Report 2022 - 2023
region enjoys a sub-tropical climate, beautiful beaches, efforts of the Noosa community to manage the region’s
the ongoing efforts
mountains and forests, which makes it one of Australia’s land, waters and wildlife sustainably, in balance with its
most desirable places to live, work and visit. urban population and visitors from across the globe.
Together, with more than 700 biosphere reserves
The traditional owners and original custodians of the around the world, we are working towards the global
land are the Kabi Kabi people.
Noosa Shire is a growing residential and tourist area, with
sustainability goals of the Man and the Biosphere
Program and Lima Action Plan. of the Noosa
community to manage
substantial rural, rural-residential and parkland areas. It
is made up of 18 hinterland villages and 11 coastal towns
and has an economy that is diversifying beyond a thriving
tourism industry. Noosa’s economy relies significantly
on the health, professional services, tourism, retail and
construction sectors. It is home to more than 7,000
businesses, predominately small and micro, including
the region’s land,
waters and wildlife
successful entrepreneurs and skilled business people.
sustainably.
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The Noosa
Story
The traditional owners of the land and waters of Noosa began in the 1860s with access to timber via the estuary When the railway between Brisbane and Gympie was Noosa quickly made a name for itself as a place of
Shire are the Kabi Kabi First Nations People. They have and lakes. Huge volumes of trees were removed in the finally completed in 1891, it provided greater access to the natural beauty and a holiday destination. From as
lived here for countless generations; tens of thousands following decades, including the highly sought-after red more distant markets for the young hinterland townships early as the 1870s, a handful of moneyed miners from
of years stretching back into time immemorial. Kabi Kabi cedar and giant kauri pines. A sawmill was built at Lake of Cooran, Pomona and Cooroy. Simultaneously it Gympie came to stay on the riverbank for restful fishing.
have a deep connection to this country. Their culture is Cootharaba in 1869 and a town and port were soon brought new families and workers to the area who Holidaymakers would continue to grow over the next
entwined with the environment through land, river and established at Tewantin. Following the discovery of gold created farms to replace the declining timber, dairy and 150 years, especially once cars became common
sea, including an intimate knowledge of the flora, fauna, at Gympie in 1867, a track was cut to the Noosa River via small cropping industries. As township populations from the 1930s. A commitment to building roads,
ecology and seasons. This continued connection links Cooran, which allowed a faster, easier route between the expanded, schools, churches, and small businesses were bridges and amenities to accommodate these tourists
past, present and the future. Colonial interest in Noosa goldmines and the capital city. established to support the communities’ needs. increased their number.
Noosa Council Annual Report 2022 - 2023
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A sense of collective identity within the early townships to the community’s demand to protect their birdlife. The
of Tewantin, Pomona, Cooran and Cooroy heralded headland, earmarked as a reserve in the 19th century,
independence from the Widgee Shire and the was made an official National Park in 1939 to stop
predominance of Gympie. Noosa Shire was created interest in its development. Local protest stopped a sand
and celebrated in 1910. Shortly afterwards, the Shire mine proposal in 1952 and the 1960s saw community
took great pride in its contribution during the First World organisations form and advocate for greater protection
War, with 400 enlistments from its tiny population and of the local wildlife and environment. In contrast, the
record fundraising. Just one generation later, Noosa’s commercial development of Noosa Sound was then
efforts were remarkable once again in its effort to defend pushed by the State Government in the 1970s.
Australia during the Second World War.
Noosa Council Annual Report 2022 - 2023
Through the 1980s and 1990s, the Noosa community
On a small scale, fishing was one of Noosa’s initial continued to fight to remain a unique place, ensuring that
commercial enterprises. This had increased markedly both commercial and residential developments were
by the 1940s and grew exponentially after the war when constrained within a planned framework. This placed a
prawning became a significant industry. Overfishing focus on protecting the natural environment and creating
was recognised by the 1960s, and limitations began to a special built environment that continued the ‘Noosa
be implemented on commercial fishing to ensure the look and feel’, where built infrastructure is integrated
ongoing enjoyment of recreational and subsistence into the natural environment rather than dominating
fishing. The annual Festival of the Waters began the urban and rural character. Aspects such as building
celebrating the Noosa River and surfing became a height limits, lack of traffic lights and low volume signage
phenomenon with Noosa Heads becoming a nationally became iconic. The strategic land use plans of the
recognised surfing destination. In 2020, this culture of 1990s and 2000s included limitations on development
coastal management and preservation led to Noosa to support a sustainable residential and visiting
becoming the world’s 10th World Surfing Reserve. population. Ultimately in 2007, Noosa Shire was awarded
UNESCO Biosphere Reserve status, which recognised
Early on, Noosa residents recognised the environmental the community priority of managing the environment
significance of the region. Pig Island and Sheep Island sustainably in balance with community needs.
were declared wildlife sanctuaries in 1934 in response
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The forced 2008 amalgamation of Noosa Council with Noosa for millennia, and still maintain a deep relationship
the former Maroochy and Caloundra local governments today with the biodiversity, waterways and wetlands of
to form Sunshine Coast Regional Council was strongly the area.
opposed by the Noosa community. Despite not winning
the initial campaign in 2008, the Noosa community did More than 50 years of environmental and community
not give up and was successful in re-establishing the activism has resulted in a community that places a high
Noosa Shire on January 1, 2014. value on the natural environment and a community that
seeks to live sustainably in harmony with nature.
Noosa Council Annual Report 2022 - 2023
Historically, Noosa has chosen a different path to
other Councils and Noosa continues to build upon this Noosa Council declared a climate emergency in 2019,
successful legacy and reap the benefits, with large tracts making a strong statement in support of taking action
of retained vegetation, the healthiest waterways in the on climate change, and contributing to a collective voice
region, and an engaged and active community. These across local, state, and federal governments worldwide.
great strengths also form the basis of Noosa’s economy, Decisive action is needed by all levels of government and
creating a point of difference, recognised brand and industry to address climate change. Noosa is working
green credentials where people travel from all over the hard to achieve its commitment to reduce its carbon
world to enjoy Noosa’s natural environment. emissions to zero by 2026.
For thousands of years, Noosa’s natural environment has Noosa Shire continues to thrive, seeking to do so on its
been integral to First Nations people’s cultural values, own terms, with its own heritage and culture in mind, with
customs and spiritual beliefs. Aboriginal peoples have its own community and environment at the forefront; with
been environmental stewards of the region around its own future vision: Different by Nature.
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Page 14
26
27
Noosa Council Annual Report 2022 - 2023
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Noosa
Shire Map
Kin Kin
Boreen Point Teewah
Noosa Council Annual Report 2022 - 2023
Cooran
Pomona
Tewantin Noosa Heads
Noosaville Sunshine Beach
Cooroy
Sunrise Beach
Marcus Beach
N
Peregian Beach
0 2.5km
Noosa Council boundary
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Noosa Shire
Quick Facts
Area and Landscape Households Employment and Industry
Total area of the Shire is approx. 870km2 21,847 households Nearly $3 billion in Gross Regional Product, with an
Over 70% of the land area is vegetated Average household size is 2.4 persons estimated $38 million generated in the green economy
Over 40% of the land area has some form 5,328 lone person households 23,446 local jobs, with around 67% of local workers being
of protective conservation tenure 7,698 families with children residents and a jobs-to-residents ratio of around 0.93
216km2 is National Park & 52km2 is State Forest 8,272 couples with no children (at home) 3.3% unemployment rate
45km of coastline Median total household income is $1,467 per week Median total personal income of $37,544 per year
Noosa River catchment covers 63% Around a quarter of workers have a Bachelor or Higher
Mary River catchment covers 36% Housing degree, and around 13% have an Advanced Diploma or
Noosa Council Annual Report 2022 - 2023
Maroochy River catchment covers 1% Diploma
UNESCO Biosphere Reserve since 2007 18% of dwellings were unoccupied on census 14% of employed persons worked in Health care and
World Surfing Reserve since 2020 night 2021 social assistance industry, making it the top industry of
79.5% of occupied private dwellings are separate employment, followed by Accommodation and Food
Population houses services industry (11.7%), Construction (11.1%) and Retail
43.7% of occupied private dwellings are fully owned trade (10.5%)
Resident population of 56,873 and 31.1% being purchased; just 20.9% are rented There are 7,621 businesses in Noosa Shire, 30.8% of
(51.4% female and 48.6% male). Median rent for a 2-bedroom unit is $590 per week which employed 1 to 4 employees
60% of population lives in southeast corner and for a 4-bedroom house is $850
of the Shire, which covers ~10% of the Shire. Over half of low-income private rental tenants paying Health and Wellbeing
Relatively low growth rate for over a decade; 30% or more of gross income on private rent
expected to continue. Median sale price for a dwelling is $1,200,000 Liveability Index Score of 70 (above the national
Median Age is 50.5 years (high compared average)
to QLD Median of 38.4 years) 29.6% of residents have one or more long-term health
933 residents identify as Aboriginal and/or conditions (consistent with QLD and AUS)
Torres Strait Islander 5.6% in need of assistance with a profound or severe
23.1% of residents were born overseas disability
Roughly half of residents aged 65 or over receive the
aged pension
17% of residents undertake volunteer work.
Photographer: Justine Bath
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Environment
Our flora and fauna, oceans and coasts, waterways
and wetlands, atmosphere and climate are all highly
valued for both their intrinsic worth and the ecosystem
services they provide. Noosa’s diverse ecosystems
attract people to live, work, invest and play in the Shire.
The evolution and advancement of the Noosa Design
Principles and The Noosa Planning Scheme helps
ensure our built environment responds sensitively to
our natural environment, climate, cultural heritage and
enhances the liveability of the community.
The principles of ecologically sustainable development
are integrated into decision-making to help secure the
continued availability of natural resources for present
We are committed
to protecting and
and future generations. Careful management of growth
Noosa Council Annual Report 2022 - 2023
and development are underpinned by a commitment to
maintaining a sustainable population. Our development
footprint is limited by the need to protect significant
environmental values, avoid natural hazards, provide
necessary infrastructure and preserve the desired
lifestyle. This approach is intrinsic to our Biosphere and
enhancing Noosa’s
environmental assets
the key to Noosa’s success.
and our Biosphere.
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Liveability
People highly value Noosa’s unique lifestyle which
balances health, wellbeing, recreation and opportunity
within our renowned natural and built environment. Our
residents enjoy the benefit of towns, villages and rural
areas with distinct characteristics. They live within a
connected, supportive and inclusive community linked
by shared values. People’s individual needs are assisted
through appropriate services and infrastructure to
maximise wellbeing and resilience. Council’s objective is
Our thriving
to retain and enhance these aspects that underpin our
prized lifestyle.
community, arts,
Our thriving community, arts, cultural, sporting and leisure
sectors facilitate a rich community life.
Noosa Council Annual Report 2022 - 2023
A diverse range of services, facilities and amenities are
well maintained and accessible to cater for our broad
range of community needs, regardless of age, ability, or
budget. Our aim is to maintain and improve these into
cultural, sporting
and leisure sectors
the future. Council is proactively seeking to address the
housing crisis in our community and manage impacts on
liveability, with an increase in resourcing, commitment
and investment. Council cannot do this alone and will
look to partner with all levels of government, industry,
and the housing sector to create an inclusive Noosa
community where everybody has access to safe, secure
facilitate a rich
community life.
housing they can afford. Noosa Shire is striving to have
an efficient, free flowing, innovative transport system that
enhances resident and visitor experiences, and results
in sustainable environmental outcomes. Our movement
system facilitates the movement of people and goods
– it prioritises pedestrians, cyclists, and public transport
rather than cars.
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Economy
Council is committed to a robust, diverse and resilient
local economy that recognises the importance of skilled
and talented people; has the necessary infrastructure
to accelerate employment growth; supports the
sustainability of businesses, industries and technologies;
and creates a sustainable business environment that
provides a range of diverse employment opportunities.
Our artisan and niche industries form a small but
important part of our visitor economy. Building on
our emerging local food and drink industry and our
established arts and cultural sector is key to creating an
Council is committed
authentic experience for residents and visitors alike.
The success of our economy is driven by our reputation
Noosa Council Annual Report 2022 - 2023
for ecological sustainability and nature conservation,
and this attracts green business opportunities that
provide innovative solutions to climate risk and
biodiversity protection. We are focused on our economy
to a robust, diverse
and resilient local
transitioning to a more circular economy, focused on
reducing, re-using and recycling the valuable resources
through progressive waste management practices.
economy.
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Our Council Different by nature.
Noosa Council Annual Report 2022 - 2023
Photographer: Noosa Rise and Grind
38 39
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Our Council Council’s Roles
Noosa Shire Council was created in 1910 under the
and Responsibilities
Queensland Local Authorities Act of 1902. As such, the
In accordance with section 9 of the LG Act, councils are Provider / Delivery
Shire of Noosa was created out of an area previously
responsible for the good rule and their local government Directly delivering services, projects, programs and
belonging to Widgee (now Cooloola Shire) and a small
areas. This responsibility includes the performance of infrastructure.
strip along the northern border of Maroochy (now
various functions and the delivery
Sunshine Coast). Noosa’s population at the time was
of a range of services to the community. Funder
about 2,000. At the first local government election on
22nd April, nine Councillors were elected. James Duke Funding other organisations/service providers to
As such, our Council is invested with the following deliver programs, projects, services, funding collective
became the first Shire Chairman. The bridge at Gympie
overarching responsibilities: groups to meet, connect and collaborate.
Terrace, Noosaville, is named after him, in his memory.
The first Shire Clerk was Mr E.A. Edwards who held
— to govern the local government’s affairs Facilitator
office until 1946.
Assisting others to be involved in activities by
— to be responsible for the performance of the local bringing groups and interested parties together.
In 2008, the Noosa Shire was amalgamated with
government’s functions
Maroochy Shire and the City of Caloundra to form the
Noosa Council Annual Report 2022 - 2023
Sunshine Coast Regional Shire. In March 2013 and Partner
— to oversee the allocation of the local government’s Forming partnerships and strategic alliances with
after several years of campaigning by the community,
funds and resources, and other parties in the interests of the community.
residents of the former Noosa Shire went to the polls
to vote on a referendum whether or not Noosa should
— to determine the local government’s policies. Educator
de-amalgamate from the Sunshine Coast Regional
Shire. In response, 82.6% of voters were in favour of de- Providing education, information, and data to our
communities to facilitate learning, knowledge and
amalgamation. On 1 January 2014, Noosa Shire Council The purpose of our Council
was officially re-established as an independent local change as we work together on delivering our plans.
government area. is to ensure that it is
Advocator
fundamentally accountable, Promoting the interests of the community, and key
effective, efficient, and Noosa Shire projects and initiatives to others (funders,
decision and policy makers and influencers).
sustainable for our local
Planner
government area.
Undertaking long-term planning for the sustainability
of the organisation and the Shire and proactively
Council also provides a wide range of services, facilities
planning for services and infrastructure, which
and functions for the Shire. In delivering these, Council’s
respond to current and future needs.
role is varied and is dependent on being responsive to
the needs, interests, and aspirations of the community.
Regulator
Council performs best when it has a clearly understood
Regulating certain public activities through legislation
role and focuses its energy within that role. Council’s roles
(for example by-laws relating to animal management,
can be described as:
public health, litter etc).
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42
43
Noosa Council Annual Report 2022 - 2023
-— —_ ad ae =— = le | ee 5.3] < e — = —T re ae) i 4) —_ ——— Af \ ean ig eo ae a 6 a Ja 8 oo i Cae ate ae Y . va - we — /_ i zs er — _ ayy eet. ai e oe | ie oy ae 44, 1 nt] ii i ~ Wt Ning, Jil Mu Lo i] ma juill ATL i inde jae pe a xX Noosa Council Annual Report 2022 - 2023 TaPage 23
Our Elected
Members
Elected members (councillors) are members of a team, As well as being a Councillor, the Mayor has additional
The role of
elected by their constituents to work collectively in the responsibilities for:
best interests of the whole community.
— leading and managing meetings of the local
Our Council is represented by the Mayor and six government at which the Mayor is the Chairperson,
Councillors is
Councillors who were elected at the Local Government including managing the conduct of the participants
elections on 28 March 2020 and made Declarations of at the meetings
Office on 15 April 2020. — leading, managing and providing strategic direction
to represent the
to the Chief Executive Officer (“CEO”) in order to
Residents have the opportunity to elect the Mayor and achieve the high quality administration of the local
the Councillors every four years with the next election government
scheduled to be held on 16 March 2024. — directing the CEO in accordance with local
community and
Noosa Council Annual Report 2022 - 2023
government policies
Our Councillors represent all areas of the Shire as Noosa — conducting a performance appraisal of the CEO at
is an undivided local government area. least annually in the way that is decided by the local
make decisions
government
Elected members have specific roles and responsibilities — ensuring the local government promptly provides
to ensure that they have effective control over the the Minister with the information about the local
management and operation of our local government government area, or the local government as
area. Councillors are responsible for:
— providing leadership to the local government and
requested
— being a member of each standing committee of the
local government, and
that benefit the
whole Noosa Shire
the community — representing the local government at ceremonial or
— planning for the delivery of services and strategic civic functions.
planning for the future
— ensuring Council discharges its responsibilities The Councillor that is nominated by resolution to be the
under legislation, achieves its Corporate Plan,
and complies with all laws that apply to local
governments
Deputy Mayor can act for the Mayor during an absence
or temporary incapacity of the Mayor. region, now and
into the future.
— being accountable to the community for the local
government’s performance
— participating in Council meetings and decision-
making for the benefit of our local government area
— developing policy and making local laws, and
— complying with legislation.
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The roles and responsibilities of our elected members
are underpinned by the Code of Conduct for Councillors
in Queensland which is a public declaration of the
principles of good conduct and standards of behaviour
that councillors must display when carrying out their
duties. This includes modelling the following standards
of behaviour:
— carrying out responsibilities conscientiously and in
the best interests of the Council and the community
— treating people in a reasonable, just, respectful, and
non-discriminatory way, and
— ensuring conduct does not adversely reflect on the
reputation of Council.
Therefore, the structure of our Council, consisting of
a group of independently elected councillors, is an
environment in which good relationships, mutual respect
and a constructive appreciation of differences are
Noosa Council Annual Report 2022 - 2023
required for good decision making and the capacity of
councillors to deliver on their various election platforms
for our community.
CEO Larry Sengstock and Mayor Clare Stewart
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Noosa Council Annual Report 2022 - 2023
From left to right: Cr Brian Stockwell, Cr Karen Finzel, Cr Tom Wegener, Mayor Clare Stewart, Cr Frank Wilkie, Cr Amelia Lorentson and Cr Joe Jurisevic
48 49
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Mayor Clare Stewart
Elected member since 2020
07 5329 6100
[email protected]
Cr Frank Wilkie (Deputy Mayor)
Elected member since 2014
07 5329 6103
[email protected]
Cr Karen Finzel
Elected member since 2020
07 5329 6279
[email protected]
Noosa Council Annual Report 2022 - 2023
Cr Joe Jurisevic
Elected member since 2014
07 5329 6106
[email protected]
Cr Amelia Lorentson
Elected member since 2020
07 5329 6385
[email protected]
Cr Brian Stockwell
Elected member since 2016
07 5329 6120
[email protected]
Cr Tom Wegener
Elected member since 2020
07 5329 6545
[email protected]
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Services Service Service activity
Fleet Fleet management and Operations
Council delivers a wide and varied range of services to our community as outlined below. Service
activities are supported by service level targets captured in Council’s Service Level Catalogue available
Governance Governance
on our website.
Holiday Parks Holiday Parks
Service Service activity
ICT ICT
Aged & Disability Support Noosa Community Support Service Infrastructure Design and Project Delivery Infrastructure Design and Project Delivery
Asset Management Asset Management Land and Habitat Conservation Bushland Reserve Management
Environmental Partnership Programs
Beaches and Coastal Foreshores Beach Management Pest Management
Environmental Management Services
Canals and Waterways Technical Services, Maintenance and Operations
Land Use Planning Land Use Planning
Cemeteries Maintenance and Operations
Libraries Library Operations
Noosa Council Annual Report 2022 - 2023
Community Development Community Development – Planning and Support
Community Buildings & Facilities Lifeguards Lifeguards
Customer Service Customer Service Local Laws and Public Safety Local Laws Education and Compliance
Public Security – Security Patrols and CCTV
Council Buildings Council Buildings Monitoring (Public Access)
Permits – Use of Public Land for Commercial and
Council Property Management Council Property Management Community
Cultural Development Cultural Planning and Support Pathways, Boardwalks and Recreation Trails Pathways and Boardwalks
Visual Arts Venues and Programs Noosa Trail Network
The J Entertainment and Community Venue
Heritage Protection and Preservation People and Culture Human Resource Management and Advisory
Services
Development Services Development Assessment and Compliance Payroll
Building and Pool Compliance Workplace Health and Safety
Plumbing Services
Procurement Procurement Management and Operations
Disaster Management Disaster Management
Public Amenities (Toilets) Maintenance and Operations
Economic Development Economic Development
Public Health Public Health
Elected Council Elected Council Operations
Public Lighting Maintenance and Operations
Financial and Revenue Services Financial Services
Revenue Services Records Records management
52 53
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Service Service activity
Council
Snapshot
Recreation Parks Maintenance and Operations
Road Network Sealed roads
Gravel roads
Bridges
Road landscaping and mowing 1 Entertainment
527 employees
Carparks Centre/Theatre
Sport and Recreation Planning, Programs and Support
Community Swimming Pools 7 elected members 1 Noosa Regional Gallery
Noosa Leisure Centre
Stormwater Drainage and Flood Mitigation Stormwater Drainage and Flood Mitigation 2 libraries and
53% female workforce
1 mobile library
Traffic and Transport Traffic Management and Operations
Public Transport Infrastructure and Programs
Noosa North Shore Ferry
174 voluntary workers 3 Tourist / Caravan Parks
Noosa Council Annual Report 2022 - 2023
Waste and Resource Management Waste Collections
Waste Disposal
Waste Resource Recovery and Education 48 median age of workforce 3 waste management facilities
26,948 customer service requests 59 road bridges
1 Noosa Leisure Centre 610 km of sealed roads
1 Community Support
8 scenic hinterland trails
Day Respite Centre
1 Hinterland Adventure
1 Noosa Botanic Gardens
Playground
1 Digital Hub 10 Skate and BMX parks
1 Noosa Aquatic Centre
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Our Mission, Principles,
Values and Purpose
Our Mission Noosa’s Seven Sustainability Principles are:
We are Noosa - Different by Nature.
Our communities celebrate our culture, heritage, and 1. Resources are sustainably managed so that the
place. We are connected, engaged, and inspired by our lifestyle and wellbeing of the community is enhanced
unique environment, resilient economy, and sustainable whilst safeguarding our natural systems and without
future. We are committed to maintaining our point of compromising the ability of future generations to
difference. meet their own needs.
Legislative Principles and Values 2. Noosa’s environment is protected, preserved, and S P A R C
The principles of the LG Act underpin our Council to managed in a manner that is nature positive, low
ensure that we are accountable, effective, efficient, and carbon and climate resilient and respects our traditional
sustainable. They include: owners spiritual and cultural connection to Country.
Noosa Council Annual Report 2022 - 2023
We care for each other and consider the ‘we’ before ‘me’.
— Transparent and effective processes, and decision- 3. Noosa’s economy is prosperous, resilient, circular, Supportive
We collaborate, listen and encourage one another to achieve our goals.
making in the public interest diverse, and protective of its unique environment,
— Sustainable development and management of assets culture and heritage.
and infrastructure, and delivery of effective services We are proud of what we do. We are inspired to learn,
Passionate
— Democratic representation, social inclusion and 4. Noosa residents belong to a community change and grow, and bring our very best to work every day.
meaningful community engagement that values and respects its diversity, accessibility,
— Good governance of, and by, local government, and, and affordability. We walk the talk. We are honest, genuine and
— Ethical and legal behaviour of councillors and local Authentic
are not afraid to think differently.
government employees. 5. Noosa’s community is inclusive, safe, connected,
and resilient and encourages participation and
We are united and back each other. We listen to each other
The values of the Queensland Public Sector Ethics Act involvement across all life stages. Respectful
1994 guide our Council behaviours and underpin our to understand different perspectives and embrace diversity.
Annual Report. These values include: 6. Noosa’s community benefits from quality places,
good asset management, services and programs We aim high and go the extra mile. We focus
— Integrity and impartiality that enhance wellbeing, and support creative, active, Committed
on solutions and are responsible for our actions.
— Promoting the public good and healthy lifestyles.
— Commitment to the system of government, and
— Accountability and transparency. 7. Good governance and policy is achieved
Different by nature.
through forward planning, effective, efficient and
Our Sustainability Principles collaborative decision making, made in the interests
We are proud of our seven sustainability principles which of the community.
underpin all that we do – from planning and decision-
making through to delivery of services and infrastructure. Our Values
These principles guide the development of our strategic Noosa Council is a values led and based organisation.
documents - to ensure consideration of sustainability We are proud of our organisational values and strive to
across all areas of Council business. demonstrate these values in everything we do.
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Our Purpose
Collectively, we will:
— Provide excellence in customer service
— Engage with our community using best
practice
— Provide quality local government services and
infrastructure to the community
— Provide good governance and act ethically
— Be transparent in all our dealings
— Look after community and natural assets
— Manage community funds wisely
— Be as one with our community
Working with
Noosa Council Annual Report 2022 - 2023
our community
to shape
Noosa Shire’s
future
58 59
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Corporate Planning
Framework Long-Term
Enabling Plans
Our corporate planning framework connects the various In order to prioritise and identify various projects, Our planning is underpinned by three key enablers:
components of our corporate planning process to initiatives and services to be funded and delivered by
illustrate how our teams and individuals contribute to the Council on behalf of the community each year, Council Long-Term Financial Plan
success of our organisation. Each year Council will focus undertakes a robust review process to ensure all
on its Corporate Plan, Operational Plan and Budget to proposed initiatives align with Council’s long-term goals This plan is supported by the Financial Sustainability
ensure that: and strategies. The process also involves identifying the Policy, and includes financial projections for resourcing,
risks and opportunities associated with pursuing or not and planning the long-term (10 year) delivery of
— the key focus areas identified in the Corporate pursing a specific initiative leading to informed decision- strategies, programs, projects, infrastructure and
Plan are prioritised during Council’s annual budget making. This risk-based approach enables Council to investments in environment and sustainability initiatives.
process appropriately prioritise spending and the allocation of This ensures a financially sustainable Council that has the
— resources are identified to bring the key focus areas resources each year, whilst at the same time informing resources now and into the future to achieve its strategic
to fruition, and, possible future resourcing priorities. objectives and provide levels of service that are both
Noosa Council Annual Report 2022 - 2023
— performance measures are identified to monitor affordable and considered appropriate by the community.
progress. This integrated Corporate Planning and Governance
Framework illustrates below the strategic alignment of Long-Term Asset Management Plans
the planning process and the services Council delivers.
These plans provide the blueprint for sustainable
planning for and management of our assets, including
Long -Term Reporting roads, infrastructure, technology, buildings and services.
Enabling Plans They ensure we can maintain existing assets to a
High Level Strategies
satisfactory standard and provide for changing and
Annual emerging needs.
Integrated Planning and Governance Framework
Proposed Environment Economic Movement Proposed Report
Community Strategy Strategy Strategy Resilience Council Capability and Workforce Plan
Strategy (Transport Strategy ↑
Long -Term
Strategy) Annual
Financial Plan This plan will outline the capability requirements of
Operational
Sustainability Principles
Report our organisation to deliver against the Corporate Plan
Planning Scheme
including securing and retaining the key roles, people,
↑
Supporting Plans and Programs skills and knowledge to deliver on projects, undertake
Quarterly
Operational necessary change management and direct resources
Long -Term to priority areas. It will outline an agile, future-focused
Plan
Asset Plan and community-driven council while ensuring the safety,
↑
health and wellbeing of our staff. The completion of the
Annual Budget and Operational Plan Annual
Capability and Workforce Plan is essential to achieving
Branch
Plan Council’s strategic vision and is identified as a key action
in the Excellence Theme.
Council ↑
Capability and Service Plan, Policies, Guidelines, Individual
Workforce Standards and Local Laws and Team
Plan Performance
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Long-Term Corporate
Strategies Plan
Our Corporate Planning Framework is supported by This year, Council took the opportunity to undertake
10-year strategies which articulate the vision, values and a complete review and transition from our former
priorities across key areas and map long-term actions Corporate Plan 2017 – 2037 in order to take into account
to achieve their objectives. Noosa Council’s 10-year our ever-changing environment, reflect our current
strategies are significant elements of the Integrated organisational priorities and provide a contemporary
Planning and Governance Framework, and each strategy strategic direction for the Shire.
incorporates many subject specific plans, studies and
action plans. Consultation with our community, business groups
and staff was a vital part of shaping and finalising the
The 10-year strategies include: Corporate Plan 2023-2028. It complemented the
extensive consultation work undertaken by Council
— Community Strategy (to replace current Social Strategy) over the past 18 months, including the Liveability Survey
Noosa Council Annual Report 2022 - 2023
— Environment Strategy in 2021, Climate Response Plan 2021 and the Housing
— Economic Strategy – Smart Biosphere Plan Strategy consultation in 2022.
— Transport Strategy & Cycling and Walking Strategy
and Implementation Plan 2020- 2040 & Noosa Trails Noosa people were highly engaged through the
Master Plan 2020) Corporate Plan consultation. Over 1,000 responses were
— Resilience Strategy (alignment of Disaster received, and over 150 people attended face-to-face
Management Plans and Climate Response) sessions. Internal workshops were also held with many
Council staff. This feedback has been incorporated into
The Noosa Shire Planning Scheme - The Noosa Plan - the new Corporate Plan 2023-2028.
is Council’s key document that guides development in
our Shire. Council will continue to uphold and maintain The Corporate Plan has been structured around five
the planning scheme to ensure it continues to reflect strategic pillars. The focus areas are:
community aspirations and is responsive to social,
environment and economic changes. — Environment
— Livability
— Prosperity
— Future
— Excellence
Each theme outlines long-term objectives, strategies and
plans. Importantly, signature projects and key actions are
identified that will advance us towards our goals over
the next five years. Equally, performance measures will
enable us to track our success.
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Operational Annual
Plan Budget
On 28 June 2022, Council adopted the Operational Our annual budget provides the financial framework for our Council to deliver outcomes for our community.
Plan 2022 – 2023. This Plan formed an important part In accordance with the LG Act and LG Regulation, the annual budget sets out the funding parameters for
of Council’s strategic planning framework and set both the significant projects and initiatives contained in the Corporate Plan, Operational Plan, as well as our
out the work Council planned to deliver over the 12 core Council services.
months towards the achievement of our Corporate Plan
objectives and the delivery of a wide range of council This process ensures every activity undertaken by the organisation is appropriately funded and carefully
services and activities. At the time of adoption, the format planned. Our annual budget also assists Council in achieving its long-term financial goals as set out in
and content of this Plan was developed to support our Council’s Financial Sustainability Policy. Progress in implementing the annual Operational Plan is reported to
former Corporate Plan 2017 – 2037 and as such aligns to Council quarterly while Council’s financial performance is reported monthly.
the prior five themes of:
— The Noosa Environment Branch
Noosa Council Annual Report 2022 - 2023
Plans
— The Noosa Community
— The Noosa Economy
— Long Term Planning for Noosa Shire
— Excellence as a Council Whilst the Operational Plan specifies the significant initiatives and projects which Council will undertake
over the next 12 months, ‘business as usual’ services, activities and projects must also be subject to careful
Several significant initiatives were highlighted in this Plan planning and regular reviews to ensure the effective and efficient delivery of council services.
and were at varying levels of planning, commencement of
construction or final implementation, however all formed All branches within Council are required to have a current detailed Branch Plan and supporting operational
part of Council’s priorities in this reporting year. They risk register to ensure service and project deliverables are met in accordance with service standards and
included: project plans.
— Development of the new Noosa Council Corporate Plan
— Implementation of major strategies including the Noosa
Transport Strategy, the Environment Strategy, and the
Economic Development Strategy
— Implementation of the Walking and Cycling Strategy
— Upgrade of the Noosa Hinterland Recreation Trails
— Implementation of the Coastal Hazards Adaptation Plan
— Implementation of the Climate Change Response Plan
— Development and adoption of Noosa’s Waste
Management Strategy
— Completion and implementation of the Housing
Strategy
— Development and implementation of a Destination
Management Plan
— Implementation of the Noosaville Eumundi Landfill
Master Plan
64 65
Page 34
Organisational
Structure
Council’s organisational structure is adopted annually Key departmental and branch changes that were
and sets the overall structure, departments and functions adopted by Council include:
to enable the delivery of services to our community.
— Environmental Services split into two Departments
Organisational Realignment – Strategy and Environment, and Development and
Regulation
Our organisation
On 13 February 2023, the CEO proposed an — Executive Services realigned to the Office the Mayor
organisational realignment as a high priority in order and CEO
to improve service delivery to the community and to — Customer Experience realigned to Community
enhance organisational efficiency and effectiveness Services
is led by the
through a modernised and streamlined organisational — Property, Development Assessment, Building and
structure. Plumbing, Environmental Health and Local Laws
Noosa Council Annual Report 2022 - 2023
realigned to the Development and Regulation
Chief Executive
In forming the recommended realigned structure, Department
extensive internal consultation was undertaken in — Waste realigned to Infrastructure Services
various forms commencing in September of 2022
and concluding in January 2023. This is inclusive of The organisational realignment resulted in the creation of
consultative committee consultation with Council’s
representative Unions.
new and realigned positions:
— Director Development and Regulation
Officer who is
accountable to
There was assistance provided to the Executive cohort — Strategy and Sustainability Manager
by Davidson Advisory in workshopping contemporary — Executive Officer, Coordination and Support
Local Government structures. With the Executive — Executive Officer, Internal Audit and Corporate
considering three contemporary structures, then Performance
delivering a structure that is the right fit for Noosa Shire
Council. The right fit approach ensured the legacy of
the past was valued, future strategic and operational
Accompanying the realignment was the conversion of
several long-term temporary positions providing critical
the Council.
planning was considered, staff accommodation and the support to teams thus meeting Council’s responsibilities
need to focus on service delivery was reviewed, as well in areas such as New Planning Scheme, Coastal
as governance, organisational performance reporting, Hazard Adaption Strategy, Development Assessment
future workforce planning and the delivery of the 2024 applications, Peregian Hub’s Implementation Plan,
quadrennial Local Government election. Project Management, Property and Rating Systems, ICT
Business Support Continuity, and service delivery for our
community.
On 16 February 2023, Council
adopted the new organisational
The organisational realignment has been progressively
structure in order to deliver an
embedded across the Council together with several
agile, collaborative, empowered
external and internal leadership appointments into new
and a high performing Council.
or previously acting roles.
66 67
Page 35
As a result, the key benefits that are being realised Elected Council
include: Mayor & Councillors
— Enhanced communication and collaboration
— Simplicity, flexibility and centralisation of executive
functions to the CEO
— Delivery of future-focused functions such as
strategic planning and climate change
— Alignment to the new Corporate Plan
Chief Executive Officer
Chief Executive Officer
Larry Sengstock (Acting)
On 16 March 2023, Council approved the appointment
of a new acting CEO, Larry Sengstock, until June 2024, Office of the Mayor & CEO
following the resignation of the CEO, Scott Waters,
who took up a role at Moreton Bay Regional Council. Internal Audit Executive Officer Coordination & Support
This appointment was supported unanimously by the People & Culture
Executive Team and the Elected Members to ensure a Communications & Community Engagement
“business as usual” approach for Noosa Council and the Governance
Noosa Council Annual Report 2022 - 2023
community. Executive Officer Internal Audit & Corporate Performance
Executive Team
The Executive Team is led by the CEO and includes
five Directors. The team provides clear and consistent
leadership and decision-making which supports the
delivery of the strategic priorities and direction of
operational business for Council.
Director Director Director Director Director
Corporate Community Infrastructure Strategy Development
Services Services Services and Environment and Regulation
Trent Grauf Kerri Contini Shaun Walsh (Acting) Kim Rawlings Richard MacGillivray
- Financial Services - Customer - Infrastructure - Economic - Development
- Revenue Services Experience Planning, Design Development, Assessment
- Procurement - Sport & Active & Delivery Major Events - Building &
- Fleet Lifestyles - Civil Operations & Destination Plumbing
- Information, - Community - Asset Management Management - Local Laws &
Communications Connection - Building & Facilities - Innovation / Digital Environmental
& Technology - Arts & Culture - Special Projects & Hub Health
- Business Process - Disaster Recovery Transport - Strategic - Property
Improvement - Disaster Planning, Climate
- Commercial Management Change
Business Services - Waste - Environment
68 69
Page 36
70
71
Noosa Council Annual Report 2022 - 2023
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5 1 332 1 1 3 1548 4856 86 21 96 Annual
5 1 332 1 1 4 1644 4856 86 27 96 Report
5 1 332 1 1 5 1738 4856 63 22 93 2022
5 1 332 1 1 6 1799 4852 24 36 93 -
5 1 332 1 1 7 1826 4856 65 22 95 2023
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5 1 334 1 1 1 3113 4868 45 21 17 TaPage 37
Our People
As one of the regions Employers of Choice, Council For reporting period: 1 July 2022 – 30 June 2023
offers a diverse range of employment opportunities
Department Full Time Equivalent (FTE)
and is committed to ensuring Council has the capacity
and capability within its workforce to deliver positive Chief Executive Officer 1.00
outcomes for our community. Our workforce includes
Office of Mayor & CEO 32.00
planners, engineers, tradespeople, and specialists in
various disciplines including information technology, Corporate Services 46.00
business, accounting, public administration, asset Community Services 104.00
management and human resource management.
Infrastructure Services 141.00
Council’s position establishment is comprised Strategy and Environment 34.11
of permanent, temporary and casual positions.
Development and Regulation 60.00
Although not a statutory requirement, changes to the
organisational structure are presented to Council for Total 418.11
consideration and adoption.
Noosa Council Annual Report 2022 - 2023
Tenure of employment with Council
On 13 February 2023, Council adopted the below
organisational structure which highlighted that there Tenure Percentage (%)
was an overall increase in the total number of Full Time
0 – 2 years 44.78
Equivalent (FTE) positions from last financial year of
386.71 to 418.11, excluding temporary positions. This 3 – 10 years 27.51
increase reflects the correction of historical long-term 11 – 20 years 17.27
casual employment issues within the staff base coupled
21+ years 10.44
with the alignment of positions to the new organisational
realignment structure.
Employee Gender Ratio (%) – 30 June 2023
Female 52.94
Male 47.06
Note: the ratio of females in the overall workforce has increased
by 1.45% since last reporting period.
72 73
Page 38
Code of Our
Conduct Volunteers
Our employees are bound by the Employee Code of Volunteering allows individuals to give back to their community and make a positive impact on the lives
Conduct which plays an important part in that process of others, which can be a rewarding and fulfilling experience. Volunteering can also help people to develop
and is inclusive of the core values of customer focus, new skills, build relationships with others, and gain a sense of purpose and belonging.
improvement, accountability, collaboration and respect.
Over 170 volunteers helped Council to deliver a range of programs and services for this reporting period,
The Code of Conduct is based on a ‘best practice’ model including assisting with Bushland Care, library services, Noosa Botanic Gardens and gallery services.
developed by the Local Government Association of
Queensland. It brings together a range of obligations, We value the involvement of volunteers in assisting us to deliver a wide range of programs that enhance
requirements and expectations that are set out in different the services to our community.
pieces of legislation and puts them into one document.
It states and reinforces the principles by which Council International Volunteer Day
conducts itself and while our business practices may
Noosa Council Annual Report 2022 - 2023
change over time, our commitment to these principles will This year, 123 people attended the International Volunteer Day and RU OK workshop with 12 Not-for Profit
remain constant. community partners helping to deliver a range of festivities from live music to canoe trips on the river and
the opportunity to catch up with other volunteers. Council celebrated with the volunteers the 2022 theme
This reporting period, the Code was refreshed to of ‘Solidarity through volunteering’.
incorporate Council’s new SPARC Values.
One such volunteer is Gail McBurney, President of Tewantin Heritage and Historical Society. Ms McBurney
said she had been volunteering for 25 years with the society and her love of community has grown
exponentially during this time.
Council is focused “I love helping people which is what we are doing here at Parkyn’s Hut,” she said. “I also love connecting
on a positive with people, working with the community, and making so many friends over the past 25 years. I love
engaging with the locals as well. And watching people reconnect and catch up,” added Ms McBurney.
working culture The Society is not short on enthusiastic volunteers and they are happy to showcase how to give back to
while maintaining the community.
high standards “Having an event that celebrates volunteers is even a greater encouragement to all of us and hopefully
future generations as well,” Ms McBurney said.
of integrity, Expression of interest
accountability, Council offers people interested in volunteering roles the opportunity to register their interest.
and transparency. Further information on how to express an interest can be found on Council’s website:
https://www.noosa.qld.gov.au/volunteering
74 75
Page 39
76
77
Noosa Council Annual Report 2022 - 2023
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Our
Culture
At Council, we recognise our people are our greatest 2022 SPARC Employee Awards
asset, and we value our employees. We believe it is
important to recognise individuals and teams who In December 2022, the CEO and leadership team hosted
have made a significant contribution to Council and our a SPARC Values reward and recognition event for all
community, either through years of service, by delivering employees. Nominations were submitted across several
a successful outcome, or living our SPARC Values. SPARC categories and a judging panel determined
finalists.
Development of our SPARC Values
A total of 173 employee nominations were received. Our SPARC values are
In June 2022, the Noosa 2.0 SPARC Values Project These employee awards acknowledge and celebrate the
emerged from a Leadership meeting to support the
development of Council’s new corporate values that
employees who have been nominated by their colleagues
for going above and beyond in exemplifying Council’s
Supportive, Passionate,
Noosa Council Annual Report 2022 - 2023
showcase positive cultural and organisational core values.
behaviours focused on:
Authentic, Respectful
— Supportive
— Passionate
— Authentic
and Committed and
they underpin our
— Respectful and,
— Committed values.
During this reporting period, the leadership Team
collaborated and refined definitions for each value, culture at Council.
as well as established descriptors of both ‘above the
line’ (acceptable) and ‘below the line’ (unacceptable)
behaviours with the aim of assisting in the communication
and council-wide adoption of SPARC Values.
Subsequently, SPARC Values in Action was rolled out
across the organisation with the aim of developing and
promoting ‘above the line’ behaviours across council.
The SPARC acronym represents the values we, as an
organisation, consider to be intergrated into the way we
work and in the way we serve our community.
78 79
Page 41
Community Champion – David Vachalek, Environmental Officer - Waste Respectful Champion
– Andrew Irvine, Local Laws Field Supervisor
Employees and teams who have worked hand in hand – Paul Lewis, Local Laws Officer Employees who are united and back others. They listen to
with the community and achieved great outcomes. others to understand different perspectives and embrace
The finalists were: The winner was David Vachalek, Environmental Officer - diversity. The finalists were:
Waste
– Dave Burrows, Conservation Partnerships Officer – Troy Andreassen, Cemeteries Officer
– Matt Culph, Illegal Dumping Officer Supportive Champion – Nathan Evans, Media and Communications Officer
– Monique Johnson, Community Development Officer – Leanne Bielby, Administration Support Officer
Employees who care for others and consider the ‘we’
The winner was Monique Johnson, Community before ‘me’. They collaborate, listen, and encourage others The winner was Troy Andreassen, Cemeteries Officer
Development Officer to achieve goals. The finalists were:
Committed Champion
Innovation Champion – Sue Lowrie, Administration and Disaster Support Officer
– Diana Stewart, Governance Manager Employees who aim high and go the extra mile. They
Employees who have shown the innovation and initiative – Nipper (Brian) Freeman, Civil Works Supervisor focus on solutions and are responsible for their actions.
Noosa Council Annual Report 2022 - 2023
to give a new idea or a new way of doing things a go The finalists were:
especially when success was not guaranteed and may The winner was Sue Lowrie, Administration and Disaster
not have been achieved. The finalists were: Support Officer – Local Laws Team
– Margaret Utterson, Administration Officer
– Paul Lewis, Local Laws Officer Passionate Champion – Amy Birss, People & Culture Business Partner
– Adam Britton, Special Projects Coordinator
– Amy Birss, People and Culture Business Partner Employees who are proud of what they do. They are The winner was the Local Laws Team
inspired to learn, change, grow and bring their very best
The winner was Paul Lewis, Local Laws Officer to work every day. The finalists were: CEO Acknowledgment
Sustainability Champion – Jaspre Outram, Project Officer - Infrastructure Services Celebrating cohesive teams who provide exceptional
– Allan Hazell, Plumbing & Building Manager service, consistently go above and beyond, work
Employees who have contributed to environmental, social – Tahlia Walker-Bonny, Parks Worker – Botanic Gardens collaboratively with other teams, and deliver outstanding
and economic resources for the future. The finalists were: results. The finalists were:
The winner was Jaspre Outram, Project Officer -
– Climate Change Team Infrastructure Services – Allan Hazell, Plumbing & Building Manager
– Lauren Markwell, Library Customer Service Supervisor – Financial Services Team
– Kyrone Dodd, Waste and Environmental Health Manager Authentic Champion – Infrastructure Design & Delivery Team
The winner was Kyrone Dodd, Waste and Environmental Employees who walk the talk. They are honest, genuine, The winner was Allan Hazell, Plumbing & Building Manager
Health Manager and are not afraid to think differently. The finalists were:
Safety Champion – Jodie Crawford, Local Laws Officer
– Allan Hazell, Plumbing & Building Manager
Employees who have shown they are committed to – Dan Clark, Workplace Health and Safety Advisor
improving our safety culture and ensure a safe working
environment for themselves and others. The finalists were: The winner was Jodie Crawford, Local Laws Officer
80 81
Page 42
Learning and
Development
To support our already highly technically competent As part of the Program, three interactive workshops were Unconscious Bias Training
staff and contractors, Council provides its employees delivered this year to the leadership group:
with various learning and development opportunities. Council delivered Unconscious Bias training to all employees involved in recruitment, people management
As outlined in the tables below, training is focused on Coaching Conversations – Connecting with our SPARC and organisational cultural processes. Developing an understanding of how to recognise and manage
compliance, safety, operational and corporate to ensure Values and Action Framework. Leaders learnt a unique unconscious biases is essential for creating fair, inclusive and discrimination-free workplaces and
the continued maintenance and development of skills coaching model called ‘REACH’ as a framework to communities.
and knowledge for current positions. Throughout the understanding the power of coaching in the workplace.
year, staff also attend ad hoc industry seminars and Learning and Development
conferences to remain current in their area of expertise. Difficult Conversations – Managing effective workplace
Training Percentage (%) completed
interactions. Leaders learnt strategies to prime a
Leadership Development Program – LEAD conversation for trust (vs threat) to transform how leaders Safety training for Induction, Fire and First Aid* 100
and employees relate to each other.
Leadership LEAD Phase 1 development Training 100
Noosa Council Annual Report 2022 - 2023
This year Council introduced LEAD, an all-new internal
Leadership Development Program designed for our Conflict Resolution – Exploring different models for Corporate Induction Training 79
leaders to grow in their roles and together create an resolving conflict. Leaders learnt the triggers of conflict Mental Health Training for Leaders and Employees 89
exciting future for Noosa Council. LEAD is designed and strategies to respond to positively influence team
Resilience Training for Leaders and Employees 78
to support our leaders individually, and as a leadership productivity, morale and culture.
community by providing the leadership tools and skills Note: *Casual and contractor positions included in the percentage
needed to be confident and capable of becoming a Noosa LEAD Phase 2 is currently under development with the
leader. The Program has focused on the following goals: aim of continuing to support SPARC values. The first series Learning and Development Spend
of workshops will focus on Performance Objectives (via
Department Compliance Training Spend ($) Safety Training Operational Spend ($)
L - Learn from, and with, other leaders across the SMART Goals) and Performance Development Planning.
organisation Employees and Contractors 38,171 62,971
E - Engage with peers to build relationships as an avenue
Corporate Training 97,213 61,417
for support, advice and leadership connection
A - Aspire to being a leader who is high performing,
agile and future focused
D - Develop skills and apply this directly to your
leadership and your team’s needs
LEAD is highly engaging and an adaptable program
which currently includes three streams of leadership
development for our leadership groups:
- Leading the way – Executive and Management teams
- Leading together – Supervisor and Coordinator Team
Leaders
- Leadership in practice – Civil Operations Supervisors
and Gangers
82 83
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Equal Opportunity Human Resource
Employment Management
Council promotes the values of a diverse workforce and This reporting period, the People & Culture Branch have reviewed and updated key organisational policies
is an equal opportunity employer. Council’s employment and guidelines that assist in the effective and efficient management of our people as outlined below.
practices are aligned to Queensland’s Anti-Discrimination
Act 1991 and relevant federal anti-discrimination laws. Improving the recruitment process flow was a key focus as was enhancing the integrity of position
management via the adoption of a standard Position Description template and the re-launch of position
Council recognises the importance of workforce diversity ranking methodology across all new / changed positions to ensure fairness and transparency across Council.
and promotes a working environment where people are
treated on their merits at every stage of their employment. Human Resources Management
At Council, all staff are encouraged to embrace equity
and diversity at all levels within the organisation. Council’s Policy Description Review
Employee Code of Conduct reinforces the standards
of behaviours required of employees including non- Leave Entitlements Policy To support an employee’s wellbeing Endorsed by the CEO
through a variety of leave provisions on 3 March 2023
Noosa Council Annual Report 2022 - 2023
discriminatory workplace practices. This is supported
by regular training opportunities focused on non-
discrimination and unconscious bias. Parental Leave To provide employees with information Endorsed by the CEO
on parental leave entitlements in on 3 March 2023
Council will continue to strive to build a workforce accordance with the Noosa Shire
and supporting organisational culture that reflects the Council Certified Agreement 2021 and
diversity of the greater community and is free of all forms relevant legislation
of discrimination and harassment.
Recruitment and To ensure the most suitable person is Endorsed by the CEO
Secondment Policy recruited to a vacant position within on 19 January 2023
Council based upon the principles of
merit and equal opportunity
Pre-Employment Checks To manage organisational risk in Endorsed by the CEO
Policy position appointments by ensuring pre- on 28 November 2022
employment screening is conducted
consistently and in a non-discriminatory
manner
New and Existing Position To provide guidance, process and Effective from January
Guideline methodology for creating new and 2023
changing existing vacant positions
Position Review and To provide guidance, process and Effective from January
Evaluation Guideline methodology for evaluating and 2023
classifying positions within Council
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Page 44
Wellbeing
THRIVE
Council re-launched the THRIVE Wellbeing & Inclusion
Program which is focused on strengthening the way
in which we support and celebrate our employee’s
wellbeing by implementing various initiatives, such as
providing our staff with online mental health, wellbeing
and resilience training.
The THRIVE Program was underpinned by an energetic
Council has implemented
group of volunteer employees driving a calendar of
events focused on embracing diversity, equity and
inclusion. Council employees threw their full support
Noosa Council Annual Report 2022 - 2023
behind celebrating events such as International Women’s
Day, RUOK? Day, NAIDOC Week, and the 16 Days of a successful employee
Activism against gendered/family violence.
Mental Health and Wellbeing ‘Bento Box’ Series
wellbeing and inclusion
Council engaged a leading mental health and wellbeing
specialist with clinical expertise and commercial
program called “Thrive
acumen to optimise our employees mental resilience,
promote better mental health and assist with issues
such as fatigue, as well as building greater resilience and
in work, In Life”
emotional intelligence. From April 2023, the specialist
has delivered a series of online short workshops called
‘Bento Box’ sessions for employees and their families that
focused on self-awareness and self-care.
Mental Health and Building Resilience toolkits
As part of Mental Health Awareness week, Council
offered Mental Health Awareness toolkits which provided
employees with a set of practical resources to reinforce
and assist in the management of mental health conditions
in the workplace. Furthermore, Building Resilience
training was also provided online to employees to assist
with developing resilience and helping to respond
effectively to change, challenge and adversity in both
personal and professional lives.
86 87
Page 45
Work Health
and Safety
Council has a proactive approach with a strong focus on
work health and safety in everyday work. Our procedures
and programs outline safety duties, responsibilities, and
guidelines for managers, supervisors and all other
workers to create and support a positive safety culture.
Work Health and Safety Management System Plan Council is committed to
achieving ‘Zero Harm’
On 15 September 2022, the Executive Team approved the
Work Health and Safety Management System Plan 2022 –
2024. This Plan sets out a strategic framework to support
Council’s work health and safety management system
for our employees,
Noosa Council Annual Report 2022 - 2023
and to ensure that Council:
— Provides a safe and healthy workplace
— Complies with applicable health and safety legislation,
volunteers, labour-hire
such as the Queensland Work Health and Safety Act 2011
— Meets the requirements of the Local Government
Workcare “Mutual Risk Obligations” program, and
workers, contractors,
visitors, and the
— Follows the framework set out by the National Audit
Tool for Self-Insurers.
The Plan comprises of five key elements as outlined
below. The Plan applies for a period of two years and is community whenever our
supported by a Monthly Action Plan.
— Health and Safety Policy
work is conducted.
— Planning
— Implementation
— Measurement and evaluation
— Management review
Council regards its work health and safety obligations
with the utmost importance and as such, resources will
continue to be made available to allow Council to comply
with relevant legislation, implement and continually
improve its work health and safety management system
and maintain a safe and healthy work environment.
88 89
Page 46
Safety Programs and Incident Reporting Managing psychosocial risks in the workplace
Council has positioned itself as a leader in safety with the Workers’ Compensation Claims On 1 April 2023, the Queensland Government’s Code of Practice for Managing the risks
implementation of innovative safety initiatives to increase Year No. of Claims of psychosocial hazards at work came into effect. Council continues to be committed
not only the safety culture but also proficiencies within the to creating mentally healthy workplaces where people can thrive and achieve their best.
2014 9
organisation. Programs include an online Safety Learning Council is managing psychosocial risks at work by:
Management Program and App-based voice activated 2015 28
risk assessments. — Identifying hazards
2016 30
— Eliminating or minimising risks
Furthermore, Council utilises a cloud-based safety and 2017 19 — Controlling risks
compliance software system solution that is intuitive 2018 26 — Maintaining and reviewing control measures, and
and allows for seamless injury, hazard, and inspection — Consulting with employees throughout the process.
2019 17
Noosa Council Annual Report 2022 - 2023
management and reporting.
2020 34 The new Code provides our council with practical guidance on how to prevent harm
These programs have produced administrative and keep our Council workplaces safe, healthy and productive.
2021 25
efficiencies for employees, coupled with a greater
understanding by employees of risk management and 2022 25 In the lead up to the introduction of the new Code, all Council employees and leaders
controls, leading to a safer work environment. 2023* 6 received online training in:
Note: *Up to 30 June 2023
Workplace Injury — Mental Health and Wellbeing - Approximately 60 minutes per employee and 75
minutes per leader
This reporting period, Council has experienced a record — Resilience - Approximately 45 minutes per employee and one (1) hour per leader
low number of injuries resulting in workers’ compensation — Mental Health and Wellbeing ‘Bento Box’ Series for all employees and leaders
claims as outlined below. Council’s Work Health and
Safety Team continue to focus on education, training, Council will continue to focus on risk management by implementing various initiatives,
prevention, and injury management to continuously programs and awareness opportunities with our workforce to reduce psychosocial
improve our claims performance and support our hazards at work.
employees.
Local Government Work Care Self-Insurance Audit
In October 2022, our Council was selected as one of six councils to form part of the Local
Government Work Care Self-insurance audit. The audit focused on over 100 elements
under the National Audit Guidelines and was conducted over the month of October,
covering Council’s Safety Management System and how we undertake safety processes
and functions across the organisation. Council achieved an outstanding result of 72.9%.
90 91
Page 47
92
Achievements
93
Noosa Council Annual Report 2022 - 2023
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Key Achievements
CEO’s Top 10 Highlights
Rebuilding our flood-impacted communities SPARC Values Implementation
The rain event in early 2022 severely impacted Noosa roads, resulting in issues such as landslides, Developed by our staff, Council implemented new corporate values that showcase the positive
1 damaged water crossings and storm water outlets, plus other road damage. As a priority, Council
has issued the largest ever reconstruction tender to assist in the Black Mountain landslide. This is a
6 culture at our Council. The values – Supportive, Passionate, Authentic, Respectful and Committed,
are embedded and embraced in our daily activities and interactions with the community.
significant area of work to be carried out in the aftermath of the natural disaster.
Corporate Plan 2023 - 2028 Housing Strategy
In consultation with our community, Council delivered its long term strategic direction and vision over Like many other local government areas in Queensland, Noosa Shire is facing a housing crisis making
2 the next five years for the Noosa Shire. Importantly, signature projects and key actions are identified
7 it hard for members of our community to keep a home in our Shire. To address the current housing
Noosa Council Annual Report 2022 - 2023
that will advance us towards our goals while performance measures will enable us to track our success. crisis, Council adopted the Noosa Housing Strategy. This strategy is designed to ensure our community
continues to prosper and thrive as an inclusive community with accessible, diverse, and affordable
homes for people to live in.
Infrastructure Achievements Fire Management
Council delivered its largest capital works program of $43 million which included the completion of Council has 178 bushland reserves covering an area of 3,469ha and the bushland reserves protect
3 significant projects including the new roundabout intersection of the Tewantin Bypass, replacement
of the original Cooroy Belli Creek Road Bridge and upgrading Noosa Parade as part of our Cycling and
8 a diversity of vegetation and fauna types. In accordance with Council’s Bushland Reserve Fire
Management Plan, Council conducted four planned burns to reduce Noosa’s bushland reserve fire risk.
Walking Strategy.
New Council Brand Living Well Noosa
After 30 years and to complement the new Corporate Plan, Council undertook a refresh of its Council Council launched its successful Living Well Noosa program which offers residents free and low-cost
4 brand. The brand refresh was designed to respect the integrity of the iconic Boronia wildflower
while delivering an image and identity that clearly portrays a modern, agile and customer-centric
9 access to a range of health and wellbeing activities across our Shire, such as yoga, strength training,
breath work and pilates. Council is focused on continuing to expand the activities on offer to improve
organisation. the physical, social, mental and spiritual wellbeing of our community members.
Stable Financial Management Climate Change Resilience
In consultation with our community, Council delivered a prudent and responsible financial budget. Council continues to have a strong commitment to zero net emissions by 2026. In partnership with
5 Council kept the minimum general rate increase to five percent while continuing to boost the local
economy, protecting our environment, and maintaining levels of service for the Shire.
10 Yarra Energy Foundation (YEF) and Zero Emissions Noosa Inc., Council successfully secured a
$500,000 federal government Batteries for Household Solar grant. This grant allows Council to be a
step closer in owning one of Queensland’s first community batteries which could reduce power grid
pressures while ensuring renewable energy stays local for our community.
94 95
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96
97
Noosa Council Annual Report 2022 - 2023
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Key Achievements
Awards and Recognition
This financial year, Council has been successful in achieving various industry sector awards for its projects. Council is
proud to deliver first class innovations to our organisation and community.
Institute of Public Works Engineering Australasia Local Government Mutual Scheme (LGMS) Risk Gallery and Museum Achievement Awards Local Government Association of Queensland
Queensland (IPWEAQ) Excellence Awards Excellence Awards (LGAQ) 2023 Excellence in Local Government
Noosa Regional Gallery has been recognised at Communications Awards
Noosa Council was named among Queensland’s best Noosa Council won gold for the South East Queensland the Gallery and Museum Achievement Awards as joint
public infrastructure projects in the Institute of Public region in the LGMS Risk Excellence Awards. Mayor winner for their 2021 exhibition event, ‘Floating Land: at Council’s Communication and Engagement Team
Works Engineering Australasia Queensland (IPWEAQ) Clare Stewart received the risk excellence award on the edge of ideas’. has been crowned the inaugural winner of the Local
Excellence Awards. behalf of Council at the 2022 LGAQ Annual Conference. Government Association of Queensland 2023
Sharing first place for the category ‘Projects: Excellence in Local Government Communications
The Tablelands Road Bridge B replacement project “It’s a brilliant acknowledgement of Noosa Council’s Organisations with Paid Staff’ with Cooktown Museum/ award. It’s a strong achievement for the team of seven,
took out the award for best project between $1 million exceptional governance and risk management National Trust of Australia Queensland and their overcoming several much bigger councils to receive the
Noosa Council Annual Report 2022 - 2023
and $2 million in the IPWEAQ Excellence Awards. strategies,” the Mayor said. project ‘Reimagining James Cook Museum; Noosa accolade.
Regional Gallery have been honoured within a highly
The project team developed a bespoke design solution “This award recognises the collaborative efforts competitive field of finalists including HOTA, Museum Judges said, “the exceptional quality and consistency
to construct the replacement bridge on the same between councillors and our executive team to drive the of Brisbane, State Library of Queensland, and The of its work with a vocal, passionate and parochial
alignment as the existing and developed a detailed plan highest standards.” University of Queensland Art Museum, to name a few. community, this small team’s output is making a
to ensure accessibility was a focus during construction. considerable positive impact on council and its
The award recognises Council’s efforts over the “Being named joint recipient of this award is a fantastic operations.”
The awards program – now in its 20th year – serves as a past two years to develop a new risk management way to end a super busy year” reflects Noosa Regional
wider benchmark of innovation and achievement across policy. Council adopted the new Enterprise Risk and Gallery Director and Floating Land Curator Michael Manager Ken Furdek said, “we’ve had a big year,
the sector and recognises efforts and outcomes beyond Opportunity Management Policy in September this year Brennan. which started with the 2022 Floods last February and
the ordinary. – the culmination of a lengthy project involving key staff culminated with the introduction of a new community
and elected officials. “The gallery team is particularly passionate about being engagement framework, staff toolkit and a re-brand
Infrastructure Services Director, Larry Sengstock ambitious and innovative with the cultural experiences of the organisation. We work well as a team, share
welcomed the recognition of a job well done. we deliver, and 2021’s Floating Land: at the edge of responsibilities and everyone has really embraced the
ideas reflected this.” SPARC values,” Ken said.
“From our staff, through to the contractors and all
involved in the project, it’s been a great team effort to Presented by Museums and Galleries
deliver a great outcome for our hinterland residents,” Queensland, the peak professional body for the
Mr Sengstock said. public museum and gallery sector in Queensland,
GAMAA honours the achievements of individuals
The Tablelands Road Bridge B project is a joint initiative and organisations recognised as ‘striving towards
of Noosa Council and the Australian Government excellence’.
through its Bridges Renewal Program.
“The Noosa Regional Gallery team continues setting out
to raise the bar for our internationally respected art and
environment event, ‘Floating Land’ as it reflects so much
of what Noosa is about” says Brennan.
98 99
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Year in Review
This section of the Annual Report considers Council’s progress
in achieving the goals set out in its Corporate Plan. For this
reporting period, Council continued to report progress
against the goals of the prior Corporate Plan 2017-2037
while it worked towards developing a new Corporate Plan.
Council’s progress towards achieving its long-term
goals and priorities is set out on the following pages. In
conjunction, Council’s Operational Plan 2022-23 details
the significant initiatives that Council undertook during the
period as we progress closer towards the achievement of
key focus areas set out in the Corporate Plan.
Throughout the year, the CEO provided Council with
Noosa Council Annual Report 2022 - 2023
quarterly reports outlining progress of the Operational Plan
and details of Key Performance Indicators. The CEO also
provided a separate report at the end of the financial year
to Council on the progress towards achieving the Corporate
Plan outcomes. Both the quarterly and annual reports to
Council are available to the public via Council’s website.
On 27 April 2023, Council adopted the Noosa Council
Corporate Plan 2023 – 2028. The new Corporate Plan
resets our vision for the Shire, our strategic direction for
Council and our priorities over the next five years. From
2023-24, our achievements and key performance indicators
will be aligned to Council’s Corporate Plan 2023 – 2028.
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Theme – Noosa Environment — A staged implementation is recommended for implementation of recovery actions for the remaining Noosa
Nine and Co species list in partnership with community groups, including threatened species monitoring
programs for Mary River Cod, Mary River Turtle and some frog species alongside MRCCC and BMRG under a
recently awarded Flood Recovery Grant Projects.
The goal is delivered through a focus on the following
strategic pathways:
Corporate Plan — Ongoing investigation of land parcels for acquisition under the environment levy and update of the
Conservation Land Plan and associated guideline. Acquisition of two land parcels are underway.
2017-2037 Goal: — Adopt an overarching Environment Strategy.
— Revitalise the Noosa River Plan. — Continue development of an Environment Offset Policy, and partnership with TMR on specific offset receiving
Our environment — Implement Council’s Zero Emissions Strategy. sites for Six Mile Creek Bridge.
— Adopt and implement plans that form part of our
is protected and Environment Strategy. — New Voluntary Conservation Agreement (VCA) developed to reflect the updates to the Private Land
Conservation Partnerships Policy endorsed by Council on 11 April 2023. New agreements are currently being
enhanced and is — Reinforce our Noosa design principles and Noosa style.
— Manage development within the Noosa Shire in sent to existing participants in the VCA program and signed off. Expected completion of new agreements
valued by the accordance with Noosa’s desired environmental across all existing 23 landholders is by September 2023.
outcomes.
community. — Plan our response to Climate Change.
— Several Environmental Services staff attended a Whale Stranding Response Training Day with DES, SCC
and other regional LG staff in preparedness for the upcoming whale season. With significant numbers of
whales sighted off Noosa in recent weeks, along with three early season strandings along the East Coast,
Corporate Plan 2017-2037 Focus Area: 1.1 Adopt an overarching Environment Strategy Environmental Services has recently attained a specific Whale Response Trailer, to be equipped with our
Noosa Council Annual Report 2022 - 2023
existing, and additional response equipment should we see a stranding on our local beaches this season.
Operational Initiative
— Council’s Marine Animal Response Plan has been updated, while relationships have also been strengthened
Implement priority activities from the Environment Strategy
across SCC, DES, QPWS and DAFF staff in preparedness for a stranding event. Environmental Services has
ensured we have a contractor available to intercept, or tow stranded carcasses offshore form Noosa Council
Outcomes
managed beaches (Council and the Traditional Owners preferred method of carcass disposal).
Protection of the Shire’s natural environment and achievement of strategic environmental targets
Status
Progress Commentary for 1 July 2022 - 30 June 2023
On Track and Ongoing
— Continue to refine the Shire’s vegetation mapping to improve environmental planning and bushfire management.
Initiatives to implement the Environment Strategy have been incorporated in the FY23/24 Operational Plan
Approximately 68% of the Shire complete as of end of June 2023. Project due for completion by end of January
2024.
— Threatened Species Road Map completed and endorsed by Council to facilitate and guide the on- going Operational Initiative
management and recovery of threatened fauna within Noosa Shire and adjacent coastal waters. Undertake Shire wide Biosecurity Survey
— Through a risk assessment process, Council identified sea turtles (including the Loggerhead and Green Outcomes
turtle) as the 2023/2024 priority for the development of a species recovery action plan. Sea Turtle Community Improved knowledge and management of invasive species in accordance with the Biosecurity Plan
awareness programs on the Noosa North Shore were delivered over April 2023, with further awareness
campaigns to be implemented leading up to, and during the commencement of the nesting season in Progress Commentary for 1 July 2022 - 30 June 2023
November. During development of the Sea Turtle Recovery Action Plan, partnerships with the Sunshine Coast — Rural landholder surveys have now been completed, targeting around 50 properties for biosecurity
Council TurtleCare program and other stakeholders invested in sea turtle conservation and monitoring will improvements. Another survey is planned to commence in early 23/24FY.
continue to be forged to increase the outcomes for sea turtles across the region.
Status
— During the next quarter, Environmental Services will actively market the Threatened Fauna Road Map to the
Completed
community, growing on recent promotional events such as threatened species awareness at the Cooroy State
School Under 8’s Day, where free plants were also provided to the school students through Noosa Landcare.
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Corporate Plan 2017-2037 Focus Area: 1.2 Revitalise the Noosa River Plan Corporate Plan 2017-2037 Focus Area: 1.3 Implement Council’s Zero Emissions Strategy
Operational Initiative Operational Initiative
Work with the Noosa River Stakeholder Advisory Committee (NRSAC) and Marine Safety Queensland to better Implement the annual action plan for the Zero Emissions Organisational Strategy
manage the Noosa River
Outcomes
Outcomes Reduce Council’s emissions
Management of key threats to the Noosa River System and its Environmental and Social values
Progress Commentary for 1 July 2022 - 30 June 2023
Progress Commentary for 1 July 2022 - 30 June 2023 — Ongoing replacement of Rate 3 lighting to LEDs Structural & switchboard assessments for solar for Sunrise
— The NRSAC held its final meeting on 30 March 2023 following public consultation to introduce a 28-day limit in Shops completed.
any financial year on anchoring in the Noosa River.
— Council/YEF/ZEN Inc. successful in $500,000 Federal funded (DCCEEW) community battery for Noosaville.
— MSQ is reviewing submissions, with an intention to implement reforms by early 2024, and a workshop to be held EOI for the ARENA funding of five batteries submitted.
with Council to progress the reforms in July 2023.
— Capital delivery for installation of solar & energy for efficiencies across Council operations is ongoing.
— Review of the draft Noosa River Plan nearing completion, with targeted consultation with internal and key
stakeholders undertaken throughout Q4. Status
On Track and Ongoing
Noosa Council Annual Report 2022 - 2023
Status Initiatives to implement the ZEN
On Track and Ongoing Organisational Strategy have been incorporated in the FY23/24 Operational Plan
Finalisation of the Noosa River Catchment Management Plan is incorporated in the FY23/24 Operational Plan
Operational Initiative
Operational Initiative Develop the Emissions Reduction Offset Plan for Council’s operations
Continue to partner with the Nature Conservancy to implement the Oyster Reef Restoration Project in the
Noosa River Outcomes
Achievement of Council’s net zero emissions target 2026
Outcomes
Oyster beds in the Noosa River are rebuilt to improve habitat for fish and marine life Progress Commentary for 1 July 2022 - 30 June 2023
— Continuing to investigate options for sequestration in setting and development of carbon offset projects across
Progress Commentary for 1 July 2022 - 30 June 2023 Council and Shire
— Installation of four reefs have been constructed in the Noosa River and populated with oyster spats.
Status
— Monitoring of reefs is ongoing. Alliance and Funding Agreement is now effectively complete. On Track and Ongoing
An initiative to develop and implement the Emissions Reduction Plan has been incorporated in the FY23/24
— Ongoing monitoring of reefs occurs under the approved permits. Operational Plan
Status
Completed
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Corporate Plan 2017-2037 Focus Area: 1.4 Adopt and implement the following plans that form part of our Operational Initiative
Environment Strategy: Biodiversity Plan, Bushfire Management Plan, Coastal Management Plan, Flood Improved Flying Fox Management process
Management Plan, Koala Conservation Plan, Waterways and Wetlands Management Plan, Open space
Plan, Waste Reduction and Recycling Plan Outcomes
Properly maintained flying fox infrastructure and continue to support the subsidy program for immediately
Operational Initiative surrounding impacted residential areas
Continue to implement the Yurol Ringtail Forestry project
Progress Commentary for 1 July 2022 - 30 June 2023
— Waratah Reserve Flying Fox Roost Management Plan is currently on-track for completion by the end of
Outcomes
Continue to work with partners of pine and hardwood removal, revegetation and restoration in preparation for September 2023, following a significant influx of Little Red Flying Foxes in February 2023.
ultimately transfers of all this land to National Park
— The Development of the Roost Management Plan includes several extensive community consultation programs
Progress Commentary for 1 July 2022 - 30 June 2023 to ensure the residents’ concerns are incorporated where appropriate into the Plan, while maintaining the
— Pine and hardwood harvesting in Ringtail is complete.
ecological values of Waratah Bushland Reserve.
— Noosa Council’s Draft Flying Fox Statement of Management Intent (SoMI) is set to be adopted by Council in
— Remaining areas of Ringtail to be transitioned to National Park are under transition.
September, following a lengthy consultation process across the general community, and those directly impacted by
— Ongoing revegetation by Greenfleet and Noosa Landcare.
flying-fox roost within the Noosa Shire. The endorsement process will also include a Councillor workshop program.
Noosa Council Annual Report 2022 - 2023
— Council now has active, or is in the process of developing Flying-fox Roost Management Plans in place at five
Status
Completed high conflict roosts:
— Wallace Park, Noosaville.
— Keys Creek, Kin Kin.
Operational Initiative — Kabara Aged Care Facility, Cooroy.
Develop a new Noosa Waste Strategy — Waratah Reserve, Tewantin.
— Pinaroo Park, Noosa Heads.
Outcomes
Achieve waste minimisation and diversion targets and support net zero emissions target — In addition to Council’s Flying-fox Subsidy Programs, Environmental Services is commencing the implementation
of the above-mentioned Roost Management Plans. Implementation actions vary between roosts, from sprinkler
Progress Commentary for 1 July 2022 - 30 June 2023 repair works at Wallace Park, to extensive vegetation management at Waratah Reserve and working with
— Community consultation on draft Waste Strategy scheduled for August 2023. individual landholders at Kin Kin to provide increased subsidies and advice and direction on permitted vegetation
trimming on private property.
— Adoption of the final Waste Strategy, incorporating community feedback, is not expected until November 2023
(previously targeted for June 2023). — Environmental Services is also making small gains in educating the wider community on the importance of
flying-foxes, therefore increasing the tolerance of those living with flying-foxes. An initial example of this was the
Status recent updates to Council’s Flying-fox webpage.
Behind Schedule
Finalisation and implementation of the new Waste Strategy is incorporated in the FY23/24 Operational Plan — Council is also actively contributing to regional flying-fox research and management initiatives, including the SEQ
Regional Flying-fox Analysis Program.
Status
On Track and Ongoing
Managing flying fox impacts on the community is incorporated in the FY23/24 Operational Plan
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Operational Initiative Corporate Plan 2017-2037 Focus Area: 1.5 Reinforce our Noosa Design Principles
Implement the Noosa Bushland Reserve Strategic Management Plan and Fire Management Plan
Operational Initiative
Outcomes Streetscape upgrade project implementation
Clear prioritisation of resources towards bushland management and active involvement of the community in the
restoration of degraded bushland areas Outcomes
Improved management of Noosa’s public areas and built environment to align with the Noosa Design Principles
Progress Commentary for 1 July 2022 - 30 June 2023 and Noosa Style
— Implemented four planned burns during Q4. Provided assistance to other complementary agencies.
Progress Commentary for 1 July 2022 - 30 June 2023
— Stakeholder consultation for upcoming burn activities conducted.
— Targeted internal consultation is completed to inform the review of Design Principles.
— Audit and action on fire trail network completed.
Status
Status Behind Schedule
Completed The completion of the review of the Noosa Design Principles is incorporated in the FY23/24 Operational Plan
Corporate Plan 2017-2037 Focus Area: 1.6 Manage development within the Noosa Shire in accordance
Operational Initiative
with Noosa’s environmental outcomes
Modern Water Monitoring Program
Noosa Council Annual Report 2022 - 2023
Outcomes Operational Initiative
Introduction of an overarching and integrated data collection and Water Monitoring Program to improve our Continue to implement best practice Development Assessment services that deliver the strategic environmental
understanding of our waterways across the Shire outcomes committed to in the Noosa Plan 2020
Progress Commentary for 1 July 2022 - 30 June 2023 Outcomes
— Workshops with internal and external stakeholders are ongoing to develop specific components of the program Development outcomes aligned with the environmental controls included in the Noosa Plan 2020
including priority areas and actions for the catchments, data management and development of sub-catchment
report cards. Progress Commentary for 1 July 2022 - 30 June 2023
— Continuing to ensure development applications are assessed against the Noosa Plan for compliance with the
— One of the group’s citizen scientists has prepared sub-catchment report cards for the coastal creeks and Kin outcomes sought.
Kin Creek, and a Situation Analysis of across the Shire’s monitoring program is expected to be delivered at the
group’s next workshop on 24 July 2023. — Engaging water quality and ecologists where required to assist in the assessment.
— Deployment of a remote telemetry station at Eenie Creek has occurred, with the remaining two soon to be
Status
deployed in the Kin Kin Creek and at Cooran.
Completed
— Water quality data for Burgess Creek has been received from Unitywater for last 5 years of monitoring to help
coordinate management actions for the sub catchment, and provided to Council at a workshop held 1 June 2023,
and via a Council report to the July round of meetings.
— Council staff were invited to tour the Burgess Creek Wastewater Treatment Plant in May, and plans are underway
to request data from the Cooroy plant and undertake a site visit.
Status
On Track and Ongoing
The delivery of the program for the Noosa and Mary River catchments is incorporated in the FY23/24
Operational Plan
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Corporate Plan 2017-2037 Focus Area: 1.7 Plan our response to climate change Operational Initiative
Implement Climate Change Response Plan
Operational Initiative
Community ZEN emissions project implementation Outcomes
Responds to Council’s climate change emergency declaration and helps Noosa Shire to adapt to and prepare for
Outcomes the potential effects of climate change over time
The Noosa Community is assisted to become zero net emissions by 2026
Progress Commentary for 1 July 2022 - 30 June 2023
Progress Commentary for 1 July 2022 - 30 June 2023 — Refer to Part 1 on climate change mitigation progress.
— Climate Change Conversations delivered twice a month, for information sharing by local experts, identifying local
champions and educating council and the community. — Urban Greening Program on track with Phase 1 completed and Phase 2 ongoing.
— Council support of the ZEN Inc EV Expo held 18 June 2023 was very successful. — The Regional Climate Action Road Map on track, with Phase 1 completed and Phase 2 through Cascading Risks
project.
— Climate Change grants awarded to six projects to support emissions reduction/adaptation across the Shire.
— Cascading Climate Risks and Critical Infrastructure Failure Project with Sunshine Coast Council is on track
— Biz to Zero event held 28 April 2023, to encourage, educate and support local businesses on their zero emissions (completed recruitment phase; procurement).
Status Status
Noosa Council Annual Report 2022 - 2023
Completed On Track and Ongoing
The continued implementation of the Coastal Hazards Monitoring Program is incorporated in the FY23/24
Operational Initiative Operational Plan
Coastal Hazards Monitoring
Operational Initiative
Outcomes Continue the implementation of Council’s Fire Management Plans and bushland reserves
Improved understanding of coastal hazards through evidence-based information and technology applications
Outcomes
Progress Commentary for 1 July 2022 - 30 June 2023 Improved management of our bushland reserves about fire and the implementation of a more proactive,
— Integrated Coastal Monitoring Plan on track.
specialised burning regime
— Joint ITQ with Sunshine Coast Council for regional monitoring on track.
Progress Commentary for 1 July 2022 - 30 June 2023
— Four planned burns conducted.
— Regional Coastal Process Model with Sunshine Coast Council on track.
— Further staff training provided for fire operations to increase internal capacity. Procured slip-on units and further
— Burgess Creek Monitoring Project with UniSC for 2023/24 on track.
personal protective equipment.
— COASTS Project with UniSC/UQ/EOMAP on track. Coast4D Project on track with UniSC.
Status
Completed
Status
On Track and Ongoing
The continued implementation of the Coastal Hazards Monitoring Program is incorporated in the FY23/24
Operational Plan
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Operational Initiative Operational Initiative
Noosa Heads Main Beach SEMP Audit of Council’s electricity meters and assets
Outcomes Outcomes
Improved management of shoreline erosion in Noosa Main Beach and Noosa River Adequate and appropriate energy metering to ensure efficient costs and to inform zero emissions decision-making
Progress Commentary for 1 July 2022 - 30 June 2023 Progress Commentary for 1 July 2022 - 30 June 2023
— Tender has been awarded and work is due to commence on Dog Beach in early July. — Desktop analysis has been undertaken with findings (including that Council’s current contracts include tariff
optimisation reviews as part of their service offering), to be considered across Councils broader/ongoing
Status energy strategy.
On Track and Ongoing
The implementation of the SEMP is incorporated in the FY23/24 Operational Plan Status
Completed
Operational Initiative
Coastal Reserve Management Plan Operational Initiative
Landfill gas to power feasibility study
Outcomes
Complete and initiate implementation of a management plan for the eastern beaches to manage encroachments, Outcomes
Identify feasible options to optimise use of landfill gas extraction
Noosa Council Annual Report 2022 - 2023
accesses and works in the dunes
Progress Commentary for 1 July 2022 - 30 June 2023 Progress Commentary for 1 July 2022 - 30 June 2023
— Public consultation on the Eastern Beaches Foreshore Reserves Management Plan and analysis of feedback is — Feasibility studies underway to understand landfill site opportunities and constraints.
now complete. A final report is expected to be provided for Council endorsement in August 2023.
Status
— Updated bushland condition mapping and ecological restoration plans are nearly complete. On Track and Ongoing
Undertaking feasibility studies and developing plans for new Waste infrastructure projects is incorporated in the
— A Councillor workshop on a whole of shire Encroachments Policy was held 4 May 2023 and endorsed by Council FY23/24 Operational Plan
in June. Recruitment for a Technical Officer to begin implementing the policy’s associated procedures will begin
in the first quarter of 23/24. Operational Initiative
Develop best practice waste management marketing model for waste reduction
— Mapping of the Lake Doonella foreshore area is underway, and preparation of a Lake Doonella Foreshore
Management Plan is expected to begin in the first quarter of 23/24. Outcomes
Increased community knowledge on waste and recycling initiatives & increase diversion rates across multiple waste
Status streams
On Track and Ongoing
Finalisation of the Eastern Beaches Foreshore Mgt. Plan is incorporated in the FY23/24 Operational Plan Progress Commentary for 1 July 2022 - 30 June 2023
— Implementing social media marketing campaign and improving education through digital signage at the
transfer stations.
Status
Completed
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Operational Initiative Operational Initiative
Polystyrene processing Annual textile drive
Outcomes Outcomes
Treatment and diversion of polystyrene waste from landfill Increased recycling and reduction in landfill
Progress Commentary for 1 July 2022 - 30 June 2023 Progress Commentary for 1 July 2022 - 30 June 2023
— Installed and running. Trial complete and contract awarded for supply and install of a larger processing machine. — Annual textile drive event held 5 June 2023..
Installation scheduled for August 2023.
Status
Status Completed
On Track and Ongoing
Undertaking feasibility studies and developing plans for new Waste infrastructure projects is incorporated in the
FY23/24 Operational Plan Resource Recovery Highlights
The implementation of the SEMP is incorporated in the FY23/24 Operational Plan
Operational Initiative — Noosa Shire generated 90,534 tonnes of waste with 47,558 tonnes (52%) diverted from landfill which is
Household recycling decontamination approximately 1.57T per person.
Noosa Council Annual Report 2022 - 2023
— We processed 5,954 mattresses by stripping and recycling them at our Resource Recovery Centre.
Outcomes — We are trialling a new ‘Container for Change’ reverse vending machine capable of separating cans and bottles.
Reduced contamination in recycle bins — Council has approved a new polystyrene compacting machine which will divert 50 tonnes from landfill each year.
— Smart bins were trialled in Noosa Heads, using solar energy to compact rubbish. Further trials are ongoing.
Progress Commentary for 1 July 2022 - 30 June 2023 — Bin Sensors installed to measure waste generation and improve collection cycles to reduce emissions.
— Waste contamination audits scheduled for July 2023.
Status
On Track and Ongoing
Undertaking feasibility studies and developing plans for new Waste infrastructure projects is incorporated in the
FY23/24 Operational Plan
Operational Initiative
Double grind green waste
Outcomes
Improved product quality
Progress Commentary for 1 July 2022 - 30 June 2023
— Ongoing.
Status
Completed
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Our environment
is protected and
Noosa Council Annual Report 2022 - 2023
enhanced and is
valued by the
community.
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Theme – Noosa Community Operational Initiative
Maintain our relationship with the local indigenous community
The goal is delivered through a focus on the following Outcomes
strategic pathways: A positive and effective partnership built on trust and respect
Corporate Plan — Undertake implementation of the Noosa Social Strategy. Progress Commentary for 1 July 2022 - 30 June 2023
2017-2037 Goal: — Adopt and implement the following plans that form
part of our Noosa Social Strategy - Cultural Plan,
— Clear Acknowledgement of Country protocols developed and released to staff, First Nations Regional Creative
Partnership Project completed.
Community Health and Wellbeing Plan and the Sport
Our community and Active Recreation Plan.
— Implement the Libraries Strategic Plan.
— EOI for Kabi Kabi artwork complete and will be launched in July 2023.
is connected, — Continue to support our community to utilise Council
controlled land and buildings through formal tenure
— Budget submission for RAP (Reflect) endorsed.
arrangements.
safe and happy — Plan and build an iconic all abilities playground at Cooroy.
— Explore the options for and investigate the feasibility of
— Kabi Kabi input sought and received for new Corporate Plan.
— Funding application submitted for First Nations traineeship program, Kabi and other First Nations’ involvement in
and able to meet relocating the Noosa Regional Gallery.
— Plan for Noosa’s ageing demographic and support our Floating Land.
health and aged care sectors.
Noosa Council Annual Report 2022 - 2023
their potential. — Maintain the ability to respond to disaster events (Local
Disaster Management Plan)
Status
On Track and Ongoing
The development of the RAP is incorporated in the FY23/24 Operational Plan
Corporate Plan 2017-2037 Focus Area: 1.1 Adopt an overarching Environment Strategy
Operational Initiative
Operational Initiative Finalise and initiate implementation of Housing Strategy
Implement priority activities from the Social Strategy
Outcomes
Outcomes
Understanding of housing challenges is widely understood by the community and a range of initiatives are
An effective framework to continue to improve community wellbeing and cohesiveness
underway to address current housing shortages
Progress Commentary for 1 July 2022 - 30 June 2023
— Social services mapping completed, and projects initiated from this, calendar of 12-month volunteer workshops
Progress Commentary for 1 July 2022 - 30 June 2023
completed, secured funding for CDO Recovery Officer position and officer has commenced. — Housing Strategy endorsed by Council and its implementation initiated.
Status — Ongoing Communication Campaign under development to support the implementation of the Housing Strategy.
Completed
— Planning Scheme amendments drafted and with the State Government, once State sign off received public
Operational Initiative consultation will occur.
Support the community with the intensity of usage of the Kin Kin Quarry
Status
Outcomes Completed
Improved community outcomes through Council advocacy
Progress Commentary for 1 July 2022 - 30 June 2023
— Awaiting judgement from Justice Long for the potential of Enforcement Orders to be made against the quarry.
Status
On track
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Corporate Plan 2017-2037 Focus Area: 2.2 Adopt and implement the following plans that form part Operational Initiative
of our Noosa Social Strategy – Cultural Plan, Community Health and Wellbeing Plan and the Sport Early literacy programs
and Active Recreation Plan
Outcomes
Operational Initiative Delivery of learning programs for children aged 0-5 and their families to improve early literacy outcomes
Implement priority activities from the Cultural Plan, Community Health and Wellbeing Plan and the Sport and
Active Recreation Plan Progress Commentary for 1 July 2022 - 30 June 2023
— Libraries have delivered:
Outcomes - 40 x early literacy programs (Storytime, babes in arms) with 980 attendees
Delivery of better social outcomes including a cohesive resilient community, an active and healthy community, - 14 x school holiday events with 372 attendees
an accessible, diverse and affordable community -One x pre-school visit with 43 attendees
- Two outreach events at the Pomona markets in the Pomona Chai tent with 31 attendees and a literary
Progress Commentary for 1 July 2022 - 30 June 2023 event for QLD Day with 364 attendees.
— Vending Kiosk launched at Peregian and Pomona.
Status
— Stakeholder engagement completed for Stage 2 of Gallery Pre-Feasibility. Completed
— Ninety-two percent (92%) of actions in Cultural Plan either completed, progressing well or ongoing. Operational Initiative
Heritage Noosa Stage 3
Noosa Council Annual Report 2022 - 2023
— Non-Powered Water sports feasibility study is finalised.
Outcomes
— Master Planning projects for NDSC and Cooroy Sports complexes being progressed. Increase preservation and awareness of Noosa’s heritage
— Noosa Leisure Centre Needs Assessment project is underway. Progress Commentary for 1 July 2022 - 30 June 2023
— Ongoing content development continuing consistently. Ongoing increase in content; now over 12,000 items
Status online; significant number of donations made, and material digitised in readiness for uploading.
Completed
Status
Completed
Operational Initiative
Living Well Noosa
Operational Initiative
Outcomes Development of conservation management plans for two additional heritage sites
Increased community health and wellbeing
Outcomes
Progress Commentary for 1 July 2022 - 30 June 2023 Preservation of heritage sites
— Living Well Noosa has launched in November 2022 with a range of activities on offer. This will continue in FY2023/24.
Progress Commentary for 1 July 2022 - 30 June 2023
— Finalising implementation of the Recreational Water Monitoring Program to identify and manage public health — Sites identified, procurement/ ITQs drafted. Final drafts of reports are complete.
risks associated with use of recreational waterways
Status
Status Completed
Completed
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