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2016-04-26 General Committee Agenda
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Page 19 of 19
OUR SYSTEMS & PROCESSES
Measure Measure
% of requests for service that were lodged online Number of online payments made via Council's website
Purpose Purpose
Identify growth of online services Identify growth of online services
50% 2500
2250 4X
a, ee
so ‘750 PT
ey |_| | \
so% 1500 Jf ——SdCY'
iso —f Nt FA
20% mo Wh SLIT JESS
1000 a \-4 |
A SOT
10% OI
ofl tt tt it tt tt i ff
0% SB WF GC w K & © S Ww
, July Aug Sept Oct Nov Dec Jan Feb March April May June ” we ° we “ we 8 w »
Comment Comment
Benchmark is shown by red line, Previous year data is shown by purple line
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