2014-06-18 Special Meeting Budget

Noosa Shire Council Revenue Statement


2.3.2   Payments Made Before the Due Date
A discount shall be allowed where full payment of the current period rates and charges, plus any
overdue rates and charges and interest thereon, is received before the first working day following
the due date. This shall apply to all payments made at a Council office, an approved agency, or by
electronic means. For payments made through an approved agent or by electronic means the
payment is deemed to be received on the transaction date provided by the approved agent or
relevant financial institution.
2.3.3 Allowance of Early Payment Discount for Late Payments
There are occasions when payment by the due date is not achieved through circumstances
beyond the control of the ratepayer and the Section 130(10) of the Local Government Regulation
2012 provides Council with a discretionary power to allow discount in such circumstances.
2.3.3.1 Payments Made after the Due Date
Discount will be allowed if the full payment of the overdue rates and charges is made within a
period specified by Council AND the applicant provides proof satisfactory to Council of any of the
following:
   Illness involving hospitalisation and/ or incapacitation of the ratepayer at or around the due
    date for payment
   The death or major trauma (accident/ life threatening illness/ emergency operation) of the
    ratepayer and/ or associated persons (Spouse/ Children/ Parents) at or around the due date
    for payment
   The loss of records resulting from factors beyond the ratepayer’s control (Fire/ Flood etc.)
and Council is satisfied that the event was the cause of the ratepayer’s failure to make full payment
by the due date.
2.3.3.2 Late Payments Due to Delivery Difficulties
Discount will be allowed following the non-receipt of the rates notice by the ratepayer or the non-
receipt or late receipt of the rates payment by Council where the reason for such non-receipt or
late receipt is separately substantiated by:
    a written statement from the ratepayer detailing non receipt of the rates notice provided
     discount has not been allowed on a previous late payment in similar circumstances in the last
     five (5) years; or
    other evidence that payment of the rates was made by the ratepayer at the time, but did not
     reach Council due to circumstances beyond the control of the ratepayer; or
    where an administrative error occurred at the Department of Natural Resources and Mines
     which resulted in the rates notice being incorrectly addressed by Council.
Discount may also be allowed if substantiated by evidence that the return of the rate notice to
Council although correctly addressed is through no fault or instigation of the ratepayer and beyond
the ratepayer’s reasonable control.
Discount will NOT be allowed if the circumstances above are:
   as a result of the failure of the ratepayer to ensure that Council was given correct notification of
    the postal address for service of notices prior to the issue of the rate notices; or
   as a result of the failure of the ratepayer to ensure that Council was given the correct
    notification of the email address for service of the notices prior to the issue of the rate notices
    where the option for delivery by electronic means has been selected; or
   as a result of a change of ownership, where Council received notification of the change of
    ownership after the issue of the rates notice.
2.3.3.3 Administrative Errors
An extended discount period will be allowed if Council has failed to correctly issue the rates notice
in sufficient time to permit the ratepayer to make payment before the expiration of the discount
period. The extended discount period will be equivalent to that period provided to other ratepayers
and will commence from the date Council specifies.




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