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2018-06-27 Special Meeting Agenda
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SPECIAL MEETING AGENDA 27 JUNE 2018
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Page 64 of 65
SPECIAL MEETING AGENDA 27 JUNE 2018
Theme 5: Excellence as a Council
20 year goal: The Noosa Shire community is proud of its Council
Rte ew nerdy ed
|. Maintain a focus on excellence in Customer Service and improved service delivery.
2. Maximise financial opportunities for Council land holdings for the purpose of maximising non-rate
revenue.
3. Further develop systems to promote continuous improvement.
4. Embed corporate values into the organisational culture.
5. Improve online customer interface services.
6. Continue to meet or exceed all statutory financial ratios and key ional targets.
7. Ensure that workforce planning is in place across the organi n.
8. Improve and maintain the safety and wellbeing of empl .
9. Enhance opportunities for the community to e! with the Council an ure community
engagement best practice is embedded in Cou erations
10. Ensure that Council business activities remain com i profitable.
||. Ensure that Business Continuity Plans are developed a ed.
12. Strengthen Council's governance framewo develop le hip potential.
13. Embed risk management practices into ssn Ocesses.
TPT OR Lede
» Weare considered ‘financially s porn eensland Government.
* Our customer sé eeting our community expectations.
* Council is an employe Oice.
* There anne ailable for the community to interact with Council.
* Co has inspirational and parent leadership based on integrity, and highly ethical conduct is
embedded in Council's culture.
* Cou yperates successful business activities.
» Best prac isk management practices are embedded in decision making.
* Our commu leves that they can partner and collaborate with our Council to achieve great
outcomes.
COUNCIL ea
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