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2015-07-21 Infrastructure and Services Committee Agenda

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                         AGENDA


  Infrastructure & Services
     Committee Meeting


                  Tuesday, 21 July 2015


                    commencing at 9.00am
           Committee Room, 9 Pelican Street, Tewantin



Committee: Crs Sandy Bolton (Chair), Bob Abbot, Frank Pardon, Noel Playford




   “Engagement with our community to protect and enhance our lifestyle”
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Section 2

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                21 JULY 2015


TABLE OF CONTENTS

ITEM                                                                     PAGE

ATTENDANCE & APOLOGIES                                                        -

PRESENTATIONS                                                                 -

PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS                                 3

1      PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 4TH QUARTER
       2014-15                                                                3

Infrastructure Planning & Design                                             8

2      PARK ROAD BOARDWALK - DESIGN PRINCIPLES                                8

3      TRAFFIC ADVISORY SPEED MANAGEMENT COMMITTEE JUNE 2015                11

4      RESULTS OF CONSULTATION PROCESS, BLANFORDS COURT                     15

COMMUNITY SERVICES DEPARTMENT REPORTS                                       17

5      COMMUNITY SERVICES DEPARTMENT UPDATE - 4TH QUARTER 2014-15           17

Community Facilities                                                        29

6      NOOSA AQUATIC CENTRE (NAC) UPDATE REPORT TO 30 JUNE 2015             29

7      THE J AND BICENTENNIAL COMMUNITY CENTRE UPDATE REPORT TO 30
       JUNE 2015                                                            33

8      NOOSA COMMUNITY CARE UPDATE REPORT TO 30 JUNE 2015                   39

9      NOOSA LEISURE CENTRE (NLC) UPDATE REPORT TO 30 JUNE 2015             44

CLOSED SESSION                                                          -




                                                                   Page 2 of 48

Section 3

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                              21 JULY 2015



PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS
(Infrastructure Services only)

1                        PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 4TH QUARTER 2014-15
CUMENT INF ORM ATION




Author                              Director, Planning & Infrastructure, Martin Drydale
                                    Planning and Infrastructure Department

Index                               Subject/Branch Management/Internal Departmental Meetings/Planning &
                                    Infrastructure

Attachments                         Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Director, Planning and Infrastructure to the Infrastructure and
Services Committee Meeting dated 21 July 2015 providing an update on operations of the
Planning and Infrastructure Department for the period 1 March 2015 to 30 June 2015.


REPORT
The Planning and Infrastructure Department consists of the following Branches and teams:

                     Planning & Environment
                     Strategic Land Use Planning
                     Infrastructure Planning & Design (including Asset Management Planning)
                     Civil Operations
                     Building & Plumbing Services

This following table provides an update on the activities undertaken in the Planning and
Infrastructure Department during the quarter March to June 2015.

Information is also provided on activities that are currently being worked on and provides an
indication of future activities to be undertaken.




                                                                                                 Page 3 of 48

Section 4

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


PLANNING & INFRASTRUCTURE SERVICES DEPARTMENT

SECTION              RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                                LOOKING AHEAD
Planning &              Pest Management Plan endorsed by            Application for Weyba Creek Bank                Implementation of Service Review
Environment               Council in May 2015                           Stabilisation project                             recommendations
                        Environment Levy Guideline completed        Drafting of Land Conservation Plan              Implementation of Pest Management
                        Your Say Noosa consultation                 Preparation of Information Pack for next          Plan actions
                          undertaken for Koala Policy                   community jury on Noosa River                   Develop Environment Profile web pages
                        Audit of Businesses in Noosaville             Management                                      Development of more detailed trading
                          Industrial Area and Register completed      Development of LGIP (i.e. update PIP)             activity reports for Council
                        Report to Council on Environmental            consistent with state Statutory                 Commence Audit of Stormwater
                          Offsets                                       Guidelines                                        Detention Basins
                        Agreement with DTMR to undertake            Review of applicant’s response to               Review of current water quality testing
                          Cooroy-Curra offsets in Noosa                 Council’s Information Request for                 for Noosa’s waterways
                        Recovered $25,000 in DEHP                     application to extend Noosa Civic               Development of internal guideline for
                          application fees for prescribed tidal       Coordinate a Hosted Property visit for            use of Infringement Notices and
                          works                                         Voluntary Conservation Areas – July               compliance procedures
                                                                      Identify suitable land for Koala Habitat        Kin Kin quarry compliance action
                                                                        offset relating to Settlers Cove financial
                                                                        settlement
                                                                      Environment advice on Council’s capital
                                                                        works projects
                                                                      Drafting of Koala Policy

Strategic Land Use      Ministerial signoff on planning scheme      Planning scheme amendments to be                New Planning legislation implications
Planning                  amendments received following a               advertised and community engagement             Next SEQ Regional Plan
                          protracted State Interest Review              project undertaken                              Strategies to inform next planning
                        Resolution on koala habitat protection      Finalisation of Council’s Policy                  scheme
                        Reported on Qld Planning Reform and           Framework, Sustainability Principles            Identify priorities for climate change
                          made submissions                              and measurable targets                            planning across Council
                        Community Profile reported to Council       Finalisation of Business Distribution and
                          and factsheets published on website           Land Needs study (first draft reviewed)
                        Review of Economic Profile completed        Agriculture and Agricultural Lands
                          for feedback to consultant                    Study nearing completion
                                                                      Housing Needs analysis commencing
                                                                        with profile of dwelling approvals for 1
                                                                        Jan 2014 – 30 June 2015


                                                                                       Page 4 of 48

Section 5

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    21 JULY 2015



SECTION              RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                           LOOKING AHEAD
Strategic Land Use                                                      Noosa River Hydrodynamic modelling
Planning (cont.)                                                          to be tendered
                                                                        Flood management strategy
                                                                        Assistance with Social Plan
                                                                        Assistance with Local Economic Plan
                                                                        SEQ Regional Planning Committee
                                                                          GIS review including consistent
                                                                          templates and processes
Asset Management        Implementation of the Technology One          Asset management plan development          Further development of work order
Planning                  (T1) mobility system for Revetment Wall         continues.                                   management system to improve asset
                          inspections.                                  Further implementation of mobility           management outcomes
                        Finalisation of the capital works budget        capability across other asset classes      The development of a storm-water
                          development for 2015/16                         and business areas                           asset renewal and pipe relining
                        Asset condition assessment of the             Development of reporting capabilities        programme.
                          sealed road network is completed and            within the T1 asset system and time-
                          data is currently being loaded into             sheeting by Work Order.
                          pavement management system for                Development of a 10 year capital
                          development of a reseal programme.              programme.

Infrastructure          Designs and documentation of new              Supply & installation of Noosa style       Development of new rural bus shelter
Planning & Design         Noosa style bus shelters                        coastal bus shelters                         prototype
                        Tender awarded for supply ad                  Finalisation of PTAIP 2014/15 – bus        Planning and design of PTAIP 2015/16
                          installation of new Noosa style bus             stop disability compliance (now              bus stop disability compliance
                          shelters                                        confirmed)                                 Planning and design of 2015/16 capital
                        Gibson Road – design & documentation          Design and documentation of Dr Pages         works programme
                        Cooroy Noosa Road Stage 1 – design              Road                                       Road directional signage review
                          and documentation                             Survey, design, consultation and           Hilton Terrace and Ernest Street
                        Wallace Park Shared Pathway –                   documentation of Park Road Boardwalk         (Goodchap St) intersection planning
                          detailed design, documentation &              Design and documentation of Cooroy           and design
                          construction                                    Noosa Road Stages 2-6                      Standard Drawings review
                        Tewantin Park Shared Pathway –                William Street geotechnical
                          detailed design, documentation &                investigation, design and
                          construction                                    documentation
                                                                        Ben Lexcen Drive school crossing
                                                                          improvements design & documentation



                                                                                        Page 5 of 48

Section 6

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      21 JULY 2015



SECTION               RECENT ACHIEVEMENTS                              CURRENT PRIORITIES                            LOOKING AHEAD
Civil Operations         2015/16 Budget development                     Develop 2015/16 Road Reseal &               Development of Noosa Tree Policy
                         Delivery of significant road works               Rehabilitation Programme                      guidelines
                           projects including resurfacing on Gibson       Commence works identified in the Fire       Develop a Fire Management Strategy
                           Road, Noosaville; Cooroy-Noosa Road,             Management Plan for Noosa Shire.              for Bushland Reserves and Road
                           Tewantin and David Low Way, Sunrise            Implementation of recommendations             Reserves
                           Beach                                            from both the Natural Areas and Parks       Delivery of 2015/16 Renewal
                         Fire Management Plan for Noosa Shire.            Service Reviews                               Programmes including: Gravel Road,
                         Remediation of heritage fig tree in            New tender/panel arrangements for             Re-sheeting Road Surfacing &
                           Poinciana Ave fronting RSL Park,                 expiring materials and services               Rehabilitation, Stormwater Pit
                           Tewantin                                         contracts                                     Replacement
                                                                          Recruitment of Parks and Natural Areas      Review the strategic direction and
                                                                            Co-ordinator                                  associated structural arrangements
                                                                                                                          within the Civil Works and Maintenance
                                                                                                                          section
Building & Plumbing      Met legislative time frames for Plumbing       Compliance Certificates received and        Maintain legislative time frames with
Services                   approvals.                                       processed within two business days.           existing resources
                         Met response timeframe for plumbing              (average turnaround = 1 day)                Development of more detailed trading
                           information request.        (legislative       Compliance Permits received are being         activity reports for Council
                           requirement 10 days)                             process within twenty days (average          Certification sign off (QFRS) of
                         Met response timeframe Referral                  turnaround = 7 days)                           Council’s electrical fire system
                           Agency Building. (legislative                  Referral Agency Buildings being              Development and implementation of
                           requirement 10 days)                             processed within 6 days (decision              new access system to Council
                         Preparations for transfer of Building and        and/or request for info)                       Libraries.
                           Facilities Functions and Resourcing            Installation of Fire control system at
                                                                            Council Noosaville Depot
                                                                          Introduction of the new electronic
                                                                            access system to Council’s
                                                                            Administration Building and Noosaville
                                                                            Depot




                                                                                          Page 6 of 48

Section 7

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              21 JULY 2015


Previous Council Consideration

Nil.

Finance & Risk

All the activities identified are covered under the approved budget for the Planning and
Infrastructure Department.

Consultation

External Consultation - Community & Stakeholder

Nil.

Internal Consultation

Nil.

Departments/Sections Consulted:

       Community Services                   X   Planning & Infrastructure
       Disaster Management & Public Order   X   Building & Plumbing Services
       Waste & Environmental Health         X   DA Planning
       Community Facilities                 X   Strategic Land Use Planning
       Cultural Facilities                  X   Asset Design & Investigations
                                            X   Asset Planning
                                            X   Civil Operations
                                                Environment
                                            X
       Executive Office                         Corporate Services
       Community Engagement                     Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




                                                                                 Page 7 of 48

Section 8

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                             21 JULY 2015


Infrastructure Planning & Design

2                       PARK ROAD BOARDWALK - DESIGN PRINCIPLES
OCUMENT INFORM AT ION




Author                              Project Manager, Adam Britton & Designer - Projects, Mara Ellis
                                    Planning and Infrastructure

Index                               ECM/Project T1/Noosa Heads Park Road Boardwalk Design (500526)
                                    Subject/Asset Management/Footbridge

Attachments                         Nil

EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by Project Manager and Designer - Projects to the Infrastructure &
Services Committee Meeting dated 21 July 2015 and;

A.                      Approve the objectives for the project as set out in the report;

B.                      Note that staff will re-establish the Project Reference Group used for the previously
                        constructed stages of the Park Road Boardwalk; and

C.                      Authorise staff to engage with the Project Reference Group to further develop concept
                        designs and to bring those designs to a future Council meeting prior to proceeding to
                        detailed design.


REPORT
1.                      BACKGROUND

Previous sections of the Park Road Boardwalk from Hastings Street to Little Cove were replaced
under the Sunshine Coast Regional Council. It is understood that these sections were a priority
due to unstable ground conditions. The solution resulted in construction of micro piles stabilising
the roadway and a cantilevered boardwalk ranging in widths from 2.5 meters to 5 metres at
viewing locations. During the previous stages a Project Reference Group (PRG) comprising
representatives from the community and business groups was established to help guide the
project.

The remaining 400 metre (approx.) section of timber elevated boardwalk from Little Cove to the
National Park is in a deteriorated condition with many footings exposed, uneven levels, and
decaying timber. There are also sections where the boardwalk is adjacent to the road, that may
require road stabilisation. The boardwalk structure has effectively passed its serviceable life and
is due for replacement.

2.                      OBJECTIVES

The Park Road Boardwalk replacement is a significant and high profile capital works project and
as such it has the opportunity to reflect Noosa Council values and the principles recently adopted
in the “Noosa Design Principles” document.



                                                                                                 Page 8 of 48

Section 9

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     21 JULY 2015


The following broad project objectives have been drawn from these principles.

    Engage with the community through the PRG to collaboratively develop the design and
      planning.
    Achieve a Noosa ‘Look and Feel’ that reflects Noosa’s values for protection of the
      environment and provision of quality infrastructure.
    Recognise the high usage and potential future demand on this boardwalk but not cater for
      maximum demand at the expense of the natural environment;
    Utilise materials and features that enhance the unique and natural experience of the site.
    Explore innovative solutions to deal with the engineering constraints such as poor
      geotechnical conditions.

3.    INVESTIGATIONS IN PROGRESS

As part of scoping the project, extensive investigation is in progress to inform the project, this
includes but is not limited to:

    Review of previous stages from Hastings Street to Little Cove;
    Review of previous community submissions;
    Undertaking a survey of the site (in process);
    Carrying out geotechnical investigations (in process);
    Carrying out flora fauna investigations; and
    Reviewing legislation and planning processes that apply.

4.    NEXT TASKS

Whilst in the progress of carrying out initial investigations, staff propose to carry out the following
tasks:

1     Establish an internal project control group;
2     Re-establish and engage with the Park Road Boardwalk PRG to develop the concept
      design, noting the previous PRG comprised representatives from the following:
         Tourism Noosa
         Noosa Biosphere Association
         Noosa Parks Association
         Friends of Noosa
         Koala Diaries
         Hastings St Association
         Noosa Residents and Rate Payers Association
         Queensland Parks and Wildlife Service
         2 x Residents from Little Cove;

3     Engage with Kabi Kabi/Gubbi Gubbi representatives, local environmental groups and the
      surfing community seeking input into how cultural heritage can be incorporated into the
      design;
4     Complete geotechnical investigations and survey;
5     Complete flora and fauna investigations; and
6     Engage with the Project Reference Group to further develop concept designs and bring
      designs back to Council for endorsement to proceed to detailed design.

Previous Council Consideration

Nil



                                                                                         Page 9 of 48

Section 10

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


Finance & Risk

Budget allocated in 2015/16 for design is $200,000 with carry over funds from 2014/15 of
approximately $150,000 and is currently listed in the 2016/17 works program for construction at
$5.8M.

The summary of the main project risks include the following:

Description of risk / issue                                    Mitigation / Treatment
Public image risk by not developing a          Commence engagement with stakeholder group
design that aligns with community values.      early.
Geotechnical investigation reveals high risk   Ensure accurate geotechnical investigations
and expensive solution.                        carried out.
                                               Project to be procured on a design and construct
                                               basis (with Principal supplied design option) to
                                               allow industry to apply most cost effective
                                               engineering solution.
Vegetation clearing required to construct      Arborist to assist to inform design process.
project.                                       Adjust design.
Project cost                                   Continually monitor cost estimates ensuring design
                                               aligns with Council endorsed scope.

Consultation

External Consultation - Community & Stakeholder
National Parks and Wildlife Services
GHD – consultation on geotechnical investigations
TOD Consulting – early stage structural engineering
Noosa Jetty Builders – constructability and site access requirements

Internal Consultation

Departments/Sections Consulted:

    Community Services                         x   Planning & Infrastructure
    Disaster Management & Public Order             Building & Plumbing Services
    Waste & Environmental Health                   DA Planning
    Community Facilities                           Strategic Land Use Planning
    Cultural Facilities                        x   Asset Design & Investigations
                                               x   Asset Planning
                                               x   Civil Operations
                                                   Environment
                                               x
x   Executive Office                           x   Corporate Services
x   Community Engagement                       x   Finance
    Customer Service                               ICT
    Executive Support                              Procurement & Fleet
    Governance                                     Property & Facilities
    Human Resources                                Revenue Services




                                                                                     Page 10 of 48

Section 11

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    21 JULY 2015


3                      TRAFFIC ADVISORY SPEED MANAGEMENT COMMITTEE JUNE 2015
CUMENT INF ORM ATION




Author                          Technical Officer – Transport & Traffic, Lewis Moes
                                Planning & Infrastructure Department

Index                           ECM/Subject/Traffic Management/Speed Management Committee
                                ECM/Subject/Traffic Management/Traffic Advisory Committee

Attachments                     1.   Action Matrix


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Technical Officer, Transport and Traffic to the Infrastructure &
Services Committee Meeting dated 21 July 2015 detailing the key outcomes of the Noosa Traffic
Advisory Committee and Speed Management Committee meeting dated 18 June 2015.


REPORT
The purpose of this report is to update Council on the key outcomes of the Noosa Traffic
Advisory and Speed Management Committee meeting held on 18 June 2015.

A number of issues were discussed, however a number of traffic investigations are still being
undertaken by the committee before any final conclusions can be made. These are listed in the
Action Matrix included at Attachment 1.

The key issue that was finalised at the meeting is in relation to a speed limit reduction on
Eumundi Noosa Road as set out below.

1.                     Speed Review – Eumundi Noosa Road

The Department of Transport and Main Roads (DTMR) undertook a review of the 100km/h speed
limit on Eumundi Noosa Road (generally between Emu Mountain Road and Beckmans Road)
and recommended at the previous traffic advisory committee meeting that the speed be reduced
to 80km/h. This review was not supported by the committee at the time and more evidence was
requested in relation to the crash data and speed statistics.

Crash data was subsequently provided by DTMR to allow further assessment. At the same time
Council staff undertook an investigation of the speed statistics gathered from our traffic counters.
This investigation suggested that 90km/h would be appropriate as there was no evidence of
speed being a contributing factor to accidents, rather road side vegetation being the primary
concern, and 90km/h would better reflect existing driving speeds.

The merits of changing the speed limit to either 80km/h or 90km/h were discussed in detail at the
recent meeting and the committee voted in favour of reducing the speed limit to 80km/h. This
comprised 3 votes in favour (1 x DTMR Road Operations, 1 x DTMR Road Safety and 1 x QPS)
to 1 vote against (Council).

DTMR will now have the speed limit reduced to 80km/h and change all necessary signage at no
cost to Council.


                                                                                      Page 11 of 48

Section 12

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                21 JULY 2015


Previous Council Consideration

Nil

Finance & Risk

There are no direct financial implications to Noosa Council from the final outcomes of the recent
Noosa Traffic Advisory Committee and Speed Management Committee meeting held on 18 June.

There are however ongoing costs associated with traffic investigations in order to ensure a safe
road environment for our community. In most cases safety improvements determined from these
investigations will be funded from operational budgets or referred for consideration in future
budget deliberations.

External Consultation - Community & Stakeholder

    Qld Department of Transport and Main Roads (Road Operations and Road Safety)
    Qld Police Service

Internal Consultation

Nil

Departments/Sections Consulted:

      Community Services                      x   Planning & Infrastructure
      Disaster Management & Public Order          Building & Plumbing Services
      Waste & Environmental Health                DA Planning
      Community Facilities                        Strategic Land Use Planning
      Cultural Facilities                     X   Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

      Executive Office                            Corporate Services
      Community Engagement                        Finance
      Customer Service                            ICT
      Executive Support                           Procurement & Fleet
      Governance                                  Property & Facilities
      Human Resources                             Revenue Services




                                                                                  Page 12 of 48

Section 13

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   21 JULY 2015    ATTACHMENT 1




                                                     Page 13 of 48

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015                                      ATTACHMENT 1
 i          NOOSA                  Traffic Advisory Committee (TAC) & Speed Management Committee (SMC)
 m MESoewets                       Action Matrix
                                                                                                                                              As of 18/6/2015
   Tom     Meeting       Na                         TTT                                     Actions & Notes                       Who            Current
             Date         No.                                                                                                                     Status
           13/2/2014      2.2    Hasting Street — Segway Use                 . QPS trails of Segways in Queensland has finished  Council         Ongoing
                                 Council wishes to discourage use for         in all location expect Noosa                        (Scott)
                                 pedestrian safety reasons                    Council to follow up trail with Noosa Police
           15/5/2014             Black Mountain Range Road - Council         e DTMR (Dan) has driven the road and believes the   Council         Ongoing
                                 Speed Reviews                                entire road needs a full speed limit review as there (Lewis)
                                 Speed reviews generated from customer        are areas of inconsistency
                                 request regarding speeding and requests to  e Council (Lewis) to complete a full speed limit
                                 lower the speed limits. Customer requests    review of Black Mountain Range Road
                                 (RM2014/04481, 12366 & 00432)
   3.      5/3/2015              Lorikeet Dr, Peregian - Speed signage        Council (Scott) updated committee on the outcome   Council        Completed
                                                       -           -          of the traffic counters and the committee support   (Scott)
                                 ne a ie in Beregian een 40km/h signs on      the current speed limit of 40km/h in place, based
                                                                              on the results
                                                                             « Committee discussed a possible traffic calming
                                                                              solution but was not supported by the committee
           5/3/2015              Exhibition Street, Pomona                   e The committee support the current speed limit of   DTMR          Completed
                                 Request for speed reduction from 60km/h to  6Okmvh                                               (Dan)
                                 50km/h                                      « DTMR (Dan) drove the road and confirmed the
                                                                              current speed limit of 60km/h is appropriate
   5.      5/3/2015              Weyba Rd Noosaville — speed limit on        e Council (Scott & Nick) to discuss with Council    Council         Ongoing
                                 market day                                   planners and put the issue back to the event     (Scott & Nick)
                                     .      -           -              -           I    to review and produce a traffic
                                 Merits of variable speed limit signage fronting organisers            -            .
                                 the Farmers Market on Sunday momings 6am     management plan to deal with speed, parking and
                                 — 1.00pm                                     pedestrian movements along Weyba Road
           5/3/2015       47     Eumundi Noosa Road, Noosaville (from near | Committee voted on this issue of lowering the        DTMR           Complete
                                 the Refuse Station to Noosaville)            speed limit from 100km/h to 80km/h along            (Dan)
                                        _      -             -                Eumundi Noosa Road 3 votes in favour (Road
                                 Speed limit review on Eumundi-Noosa Rd                         -                       -
                                 (from near the tip to Noosaville — currently Nowe: Road aes & QPS) to 1 vote against
                                 100km/h)                                       oosa
                                                                             e DTMR (Dan) will be producing a work order to
                                                                              have the signs changed on site

Section 14

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   21 JULY 2015




                                                     Page 14 of 48

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     21 JULY 2015

7.       5/3/2015               Mill Street & Summit Road, Pomona             e¢ DTMR (Dan) drove the intersection and believes     Council           Ongoing
                                        -      -                               there is a need to upgrade the intersection. This will (Lewis)
                                Intersection review/upgrade of the current left-               on             -
                                -                       -       -             be based on a priority system, as it was noted the
                                in/left-out to a standard T-intersection       intersection has been like that for a number of
                                                                               years
                                                                              e Council (Lewis) to complete a project initiation to
                                                                               upgrade the intersection for future budget
                                                                               considerations
         18/6/2015       3.2    Moorhen Place, Noosaville                     ¢ Council (Lewis) to produce a revised plan of the    Council           Ongoing
                                Customer requestforthespeedtobe            | Propose      kmh ara n Doone      Esme wDertend |       (Lews)
                                reviewed and a review of the current signage
                                in the area to comply
         18/6/2015              Hill Street, Pomona                           ¢ Council (Scott & Nick) to investigate development   Council           Ongoing
                                                              oe                   lication and produce a plan to present to a    (Scott & Nick)
                                Proposed development application with          app                      -     .
                                possible int    tion  redesign with Sut        DTMR (Dan Koch) / Council working group
                                Avenue
         18/6/2015              Eumundi Noosa Rd, Noosaville                  « Council (Scott & Nick) to tie the project into the  Council           Ongoing
                                Customer request for a pedestrian crossing      eS Road duplication discussions with              (Scott & Nick)
                                point, possibly near Bunnings
         18/6/2015              Eenie Creek Rd/Reef St Noosaville             « QPS (Steve) to check QPrime and their mapping         QPS             Ongoing
                                Roundabout                                     system with crash details and locations to see if     (Steve)
                                Customer concerned with pavement of the        there is any pattem at that imtersection
                                rouandabout and wants Council to investigate
                                crashes. Lewis to discuss with Police
                                WebCrash details
12.      18/6/2015       3.7    Cooroy Township                               « Council (Scott & Nick) to tie in project with future Council          Ongoing
                                Pedestrian accessibility from east to west              den ecnenartnre       ae & Elm            (Scott & Nick)
                                across railway line and improved pedestrian                 cuss
                                crossing points in town
13.      18/6/2015               Middle Creek Rd Federal                      ¢ Council (Lewis) to check safety reports and do a    Council           Ongoing
                                          ee       __                          speed review as well as email QPS (Steve) to          (Lewis)
                                Reduction in speed limit (from 80km/h to       check background and follow up with Dan                QPS
                                60km/h). This road has had several fatal       McN        DTMR (Dan)   to drive the road and         (Steve)
                                accidents in the last 3 years and is a normally che k eonditions (Dan) to drive the    a              DTMR
                                quiet country road but is unmarked, with blind                                                        (Dan)
                                corners
                                                                                       Page 14 of 48

Section 15

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                21 JULY 2015


4                        RESULTS OF CONSULTATION PROCESS, BLANFORDS COURT
DOCUMENT INFORM AT ION




Author                              Project Officer, Beth Potter
                                    Planning & Infrastructure Department

Index                               ECM/Street/Blanfords Court
                                    ECM/Subject/ Names Roads, Streets, Parks Structures

Attachments                         Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Project Officer to the Infrastructure & Services Committee
Meeting dated 21 July 2015 and resolve to retain the spelling of Blanfords Court.


REPORT
This report is to inform Council of the results of consultation undertaken regarding a proposed
name change of Blanfords Court to Blandford Court to address a mis-spelling of the family name.

Letters detailing the proposal were sent to the 18 affected property owners. Six property owners
contacted Council with feedback to the proposal and none were in favour of a name change.

Comments included:
                       Inconvenience to property owners to change address details on numerous documents such
                         as vehicle registration, wills etc;
                       Additional costs when selling the property if it has a different name from when it was
                         purchased;
                       Inconvenience and expense in informing overseas banks, pension funds, changes to
                         stationery;
                       Costs incurred in changing legal papers.
Given that a number of property-owners object to changing the name it is considered
unreasonable to place such an inconvenience on these owners to correct a mis-spelling.

Previous Council Consideration

Ordinary Meeting, 9 April, 2015, Item 7, Page 4
That Council note the report by the Heritage Librarian to the Infrastructure & Services Committee
Meeting dated 31 March 2015 and agree to:
A.                       Recognise the Fenwick family for their contributions and longstanding connection to the
                         Cooroy district and, more specifically, the Cooroy Mill Site by way of a placenaming;
B.                       Adopt Fenwick Park as the name for the park on Straker Drive Cooroy (in the Greenwood
                         Grove estate between Stage 1 and Stage 3 of the development); and
C.                       Undertake a consultation process to address the mis-spelling of Blanfords Court
                         (Greenwood Grove Estate Cooroy) to Blandford Court.

                                                                                                  Page 15 of 48

Section 16

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


Finance & Risk

Cost of installation of new street sign if name is changed.

Consultation

External Consultation - Community & Stakeholder

All property owners in Blanfords Court, Cooroy

Internal Consultation

Heritage Librarian, Community Services

Departments/Sections Consulted:

x   Community Services                         x    Planning & Infrastructure
    Disaster Management & Public Order              Building & Plumbing Services
    Waste & Environmental Health                    DA Planning
    Community Facilities                            Strategic Land Use Planning
    Cultural Facilities                             Asset Design & Investigations
                                                    Asset Planning
                                                    Civil Operations
                                                    Environment

    Executive Office                                Corporate Services
    Community Engagement                            Finance
    Customer Service                                ICT
    Executive Support                               Procurement & Fleet
    Governance                                      Property & Facilities
    Human Resources                                 Revenue Services




                                                                                    Page 16 of 48

Section 17

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


COMMUNITY SERVICES DEPARTMENT REPORTS

5                       COMMUNITY SERVICES DEPARTMENT UPDATE - 4TH QUARTER 2014-15
OCUMENT INFORM AT ION




Author                          Director Community Services, Alan (Fox) Rogers
                                Community Services Department

Index                           ECM/Subject/Branch Management/Community Services Section

Attachments                     Nil


EXECUTIVE SUMMARY
Not applicable

RECOMMENDATION
That Council note the report by the Director Community Services to the Infrastructure & Services
Committee Meeting dated 21 July 2015 providing an update on the operations of the Community
Services Department for the period 1 April 2015 to 30 June 2015.


REPORT
The Community Services Department consists of the following sections and teams:
   Community Development, and Community Grants
   Community Facilities (including Noosa Community Care, The J, The Bicentennial Centre,
     The Noosa Aquatic Centre, and The Noosa Leisure Centre);
   Disaster Management and Public Order;
   Libraries and Galleries; and
   Waste, Environmental Health and Cemeteries.




                                                                                     Page 17 of 48

Section 18

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               21 JULY 2015


COMMUNITY SERVICES DEPARTMENT

SECTION            RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                            LOOKING AHEAD
Waste Management    Development of the 2015/2016               Development of a draft 5 year Capital         Finalisation of the Towards Zero Waste
                      Waste Management Budget.                     Works program.                                  Strategy following consideration of the
                    Responding to requests for                 Removal of stormwater accumulated               Community Jury deliberations.
                      information from the Community Jury.         in Cell 2.2 Eumundi Rd Landfill.              Finalisation of the Business Continuity
                    Completed concrete crushing of a large     Delivery of Annual Kerbside Bulk Waste          Plan
                      stockpile of concrete.                       Collection Service commencing in              Tendering the 2015/16 Capital Works
                    Called an RFQ for the collection of          August.                                         Program.
                      hazardous chemicals collected at Waste     Include separate mattress collection          Preparation of new Waste Management
                      Transfer Stations and Eumundi Rd             service in annual bulk kerbside service         Contract.
                      landfill.                                  Reporting to Council on                       Commencing development of Asset
                    Improved monitoring of methane at the        Recommendations of the Community                Management Plan.
                                                                                      th
                      landfill and recapped small areas where      Jury received 15 July 2015.                   Develop In-house Waste Education
                      methane is escaping from capped areas      Reviewing the Provisions fund for future        Campaign.
                      due to dry conditions.                       landfill costs with Michael Shave.            Preparing for the use of the first section
                    Secured a contractor to mulch              Reviewing the current waste                     of cell 2.2 at Landfill approx. Dec 2015.
                      accumulation of green waste due to           management contract with Cleanaway
                      absence of contractor in north               and compliance conditions at landfill.
                      Queensland following tropical cyclone.     Reviewing quotations for the collection
                    Extension of the Green waste mulching        and removal of Hazardous waste.
                      contract with ARG.
                    Attendance at presentation by JFE
                      Technologies (Japan) with Unitywater -
                      advanced waste treatment and energy
                      recovery options.
                    Implemented weekly landfill audit
                      inspections with Cleanaway.
                    Substantially completed capital project
                      Sedimentation Pond upgrade and Bio
                      Basin
                    Prepared Emergency Debris Storage &
                      Disposal Sub Plan for Noosa Disaster
                      Management Plan




                                                                                 Page 18 of 48

Section 19

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 21 JULY 2015


SECTION                RECENT ACHIEVEMENTS                        CURRENT PRIORITIES                              LOOKING AHEAD
Environmental Health    Environmental Health Officers and        Service Review of Environmental               Undertake an audit of Child care centres
                          Coordinator completed two day              Health, Pest Management and                     food preparation and storage-handling.
                          Asbestos Removal and Supervising           Cemeteries.                                   Develop a regular Food safety
                          Removal training in Brisbane             Commence annual inspection program              newsletter for distribution to licenced
                        Annual licenced premise inspection         of licenced premises                            premises
                          program competed on schedule at end      Recreational water monitoring                 Undertake a food safety compliance
                          of the financial year                    Participate in a joint project to audit         project at regulated premises that have
                        Approx. 500 Licence Renewal notices        school and recreational camping                 their own private water supplies. E.g. not
                          have been issued to licenced premises      grounds in the prevention and                   reticulated from Unity water.
                          prior to June 30 deadline.                 management of gastroenteritis                 Develop meeting schedule with State
                                                                     outbreaks with Sunshine Coast Public            Authorities –Qld Health – Safe Food –
                                                                     Health. Council will only be involved with      DEHP- and WH&S to foster improved
                                                                     Camp Grounds currently licenced by              working relationships.
                                                                     Council.
                                                                   Research options for the monitoring of
                                                                     stormwater outlet Noosa Industrial
                                                                     Estate for pollutants.
                                                                   Maximise the use of “Toolbox” first
                                                                     response system to manage designated
                                                                     customer requests.
                                                                   Where possible manage Customer
                                                                     requests by phone to minimise costs
                                                                     and maximise customer service
                                                                     experience.




                                                                                   Page 19 of 48

Section 20

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 21 JULY 2015


SECTION           RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                              LOOKING AHEAD
Pest Management    Completed the fourth quarter pest             Implementing the first Quarter Pest           Improvement in fox control on the North
                     survey of rural properties.                     Survey for 2015/16.                             Shore.
                   Quad bike operator safety procedure           Revise methodology for the delivery of        Develop electronic field recording device
                     developed by John McCarron                      pest plant control program and priority         (Tablet) to create efficiencies
                   Rotary ditcher purchased for the                areas for control.                            Investigate the potential for the
                     reinstatement of habitat modifications        Continue cross training of Pest and             development of a feral deer tagging
                     when conditions permit                          Vector team to maximise output, assist          program with Dept. of Agriculture,
                                                                     with seasonal spikes in all three areas         Fisheries and Forestry to map deer
                                                                   Obtain licence for Vector Officer to            movements in the Tinbeerwah area.
                                                                     enable him to undertake gassing of fox
                                                                     dens.
                                                                   Liaise with National Parks management
                                                                     to enhance wild animal control activities
                                                                     – possible joint programs – improved
                                                                     coordination.
                                                                   Pest Plant Animal and Vector control
                                                                     Officers to undertake safe
                                                                     handling/operation of quad bike course.
                                                                     Coordinated by WH&S Officer, John
                                                                     McCarron.
                                                                   Undertake runnelling of existing habitat
                                                                     modifications when tidal areas are totally
                                                                     dry.

Cemeteries         Small truck currently being replaced with     Prepare plaque display on level 1 to          Enter all existing Cemetery plots into T1
                     an extra cab utility and trailer to reduce      allow bereaved families to make choices         as staff resources permit
                     operational costs.                            Electronically scanning cemetery burial       Creation of cemetery web site.
                                                                     and ashes records into ECM.




                                                                                   Page 20 of 48

Section 21

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    21 JULY 2015


SECTION               RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                              LOOKING AHEAD
Public Order           The new suite of Local Laws for the          Finalise Service Review                       Implement Service review outcomes
                         Noosa Shire commenced from July 1            Develop partnership with RSPCA to             Completion of work to achieve animal
                         201 .                                          achieve desexing and microchipping of           compliance at Johns Landing
                       The 2015 house to house dog                    animals at Johns Landing.                     Reduce the number of unregistered
                         inspection program has concluded with        Continue random patrols to keep dog             dogs in our pound.
                         1770 unregistered dogs being identified.       owners from going into restricted areas.      Continue to promote Responsible Pet
                       90% of dogs registered are desexed.          Re-establish daily patrols to identify any      ownership, including Cats, message to
                         This believed to be the highest ration in      illegal campers and move offenders on.          community
                         the state.                                   Develop new contract arrangement with         Roll out new dog off leash and dog on
                       Established new working relationship           RSPCA.                                          leash areas and educate dog owners on
                         with Community Development Officers          Development of a new strategy to deal           the rules around dogs.
                         to achieve better outcomes in the              with Illegal camping by way of night time     Investigate the use of new mobile
                         community                                      parking restrictions in high profile areas      technologies to achieve operational
                       Retirement of long standing Manager                                                            efficiencies.
                         Ron Thomas.
Disaster Management    The Noosa Local Disaster Management          Finalisation of Threat Specific sub plans     Annual training exercise scheduled for
                         Plan 2015/16 and Noosa Local Disaster          in conjunction with QFES                        November 4 and 5, 2015
                         Recovery Plan 2015/16 were adopted           The development of a set of Standard
                         by Council on July 2 2015.                     Operating Procedures for Council’s
                       Transfer of disaster management                Emergency Response Operations
                         responsibilities from Director Community     Ongoing Guardian training
                         Services to Director Planning and            Next LDMG meeting September 9 2015
                         Infrastructure completed.
                       A call for new volunteers for the Local
                         Disaster Coordination Centre resulted in
                         13 new volunteers
                       LDMG and various sub committees
                         continue to meet regularly




                                                                                      Page 21 of 48

Section 22

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      21 JULY 2015


SECTION                RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                              LOOKING AHEAD
Noosa Community           Tender for refurbishment works               Recruitment of Team Leader Business           Finalisation of rebranding roll out
Care                        awarded                                        Development                                   Leveraging the new business
                          Sunshine Butterflies partnership             Commencement of refurbishment                   development role to develop business
                            extended for 2015/16                           works, including temporary relocation of        and marketing plans
                                                                           centre                                        Continue update of policies and
                                                                         Continue planning for funding changes           procedures manuals
                                                                           as Government’s implement consumer-
                                                                           directed care


Noosa Leisure Centre    Health & Wellbeing Show held at NLC          Finalise arrangements for Noosa Long          Progress refurbishment of Reception
                          over 2 days in April – with approx. 1300       Week End Festival Opera and Orchestra           area.
                          people attending the event.                    events at NLC in July                         Explore recycling options inside NLC.
                        Rotary Club held their first Bookfest at     Marketing strategy for new Kids Play          Work with NLC clubs to improve centre
                          the NLC in May (previously held at             Room / Birthday Parties.                        facilities at NLC (e.g. storage,
                          Bicentennial). Organisers advised that                                                         scoreboards, etc.)
                          the event was very successful at the
                          new venue – and raised approx.
                          $25,000 for associated charities.
                        Completion of all 14/15 scheduled
                          maintenance works.


Noosa Aquatic Centre    Achieved an ambitious revenue target         Finalise Café lease                           Refining the Community pools Funding
                        Visits in excess of 235,000 for the 14/15    Plan for & deliver major capital Works          program
                          financial year                                 including retiling and repairing the 25m      Further explore energy saving initiatives
                        Olympic Gold medallist Brittany Elmslie        pool commencing 20 July                         – eg, Micro Hydro
                          returned to where she learnt to swim &                                                       Develop Quality Assurance Program for
                          ring the ‘Victory Bell’ – a promotional                                                        NAC Contractors
                          initiative of the NAC                                                                        Condition Audit and development of an
                                                                                                                         asset management plan




                                                                                        Page 22 of 48

Section 23

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 21 JULY 2015


SECTION            RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                            LOOKING AHEAD
The J &            The J                                         The J                                         The J
Bicentennial        Ticketing Noosa International Food &        Service Review- Progress outcomes           Progress actions from Business Plan.
Community Centre      Wine – Record result for The J                /directives                                 Facility Maintenance schedule - further
(BCC)               Facility Maintenance – current schedule     Complete - Business Plan                      develop 2015/16
                      complete for 2014/15                        Entrepreneurial Programming – further      BCC
                    Events statistics for the quarter              develop                                    Demountable Building - Permanent
                    11 ticketed events, 6 Dark days, 16,938     Regular Hirers/Events – coordinate            tenure/lease
                      attendances                                   bookings/hire schedule
                    Draft business plan developed
                                                                 BCC
                   BCC                                            Consolidate - Regular Venue Hirers
                    Noosa Gymnastics - Finalise Lease for
                      Main Hall
                    Enhanced safety of amenity and
                      surrounds, parking & access
                    Maintenance – schedule complete for
                      2014/15


Butter Factory      Pop Up exhibitions at the Butter Factory      Finalising Butter Factory inventory.        Transfer of management responsibility
                      a great success.                              Moving Gallery equipment back to              to Lower Mill Board anticipated in the
                    Opening on Sundays has dramatically             NRG.                                          last quarter 2015.
                      reduced Vandalism.                            Continuing to develop Butter Factory
                    Butter Factory is now operated solely by        Business Plan in consultation with the
                      Friends of Mill Place volunteers. The           Lower Mill Board, U3A and the Centre
                      Butter Factory is opened and closed             for Ceramic Excellence.
                      daily by Cooroy Library Staff.
                    Gathering data for Butter Factory
                      Business Plan.




                                                                                   Page 23 of 48

Section 24

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


SECTION            RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                                LOOKING AHEAD
Regional Gallery    Expression of Interest process                   Further development of the Floating         Floating Land 2015: Reflect & Re-
                      completed for artists to create works for          Land 2015 program which currently             imagine: marketing and promotional
                      Floating Land 2015:                                includes:                                     material. Events and exhibitions.
                      o The selection panel have                        o a seven-week retrospective                 Noosa Long Weekend Festival, Concert
                           commissioned nine artists:                        exhibition at the Noosa Regional          at Cooran Hall, proceeds from the
                           Elizabeth Poole; Kari & Ross                      Gallery                                   concert will contribute towards the NRG
                           Annels; Kris Martin; Leah Barclay;           o nine sculptural works to be installed        children’s program.
                           Rene Bahloo; Simon McVerry;                       along the foreshores of Tewantin        Friends of the Gallery 30th anniversary.
                           Lyndon Davis; Lisa Brummel and                    and Boreen Point                        Continue work on marketing strategy for
                           Julie Wall.                                  o a long weekend of activities at              2016 exhibitions.
                    Delivery of GOMA children’s program                    Boreen Point                            Noosa Art Award.
                      Pattern Bandits.                                  o a forum at the J on the Future of          Finalising applications and works for
                    Successful delivery of Tales from the                  environmental art                         SQUEEZE. (The Squeeze exhibition is
                      Eastern Highlands and From Here and             Preparing for important lecture, by            held on a biennial basis and Squeeze
                      There exhibitions.                                Tarun Nagesh on 15 July in conjunction         2015 will be the 6th biennial exhibition of
                    Successful opening and exhibition                 with Indo Pop exhibition                       visual art educators’ work from the
                      presentation of national Touring                Preparation for incoming exhibitions:          region.)
                      exhibition Indo Pop. Exhibition was               From Sense to Sensuality and Wax and
                      officially opened by Chris Saines,                Wabi Sabi.
                      Director QAGOMA.                                Gallery staff participation in Noosa Long
                    Excellent outcome from Volunteer drive,           Weekend public programs.
                      we have been able to recruit many new
                      volunteers.
                    Delivery of June School Holiday
                      programs.




                                                                                     Page 24 of 48

Section 25

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                21 JULY 2015


SECTION          RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                            LOOKING AHEAD
Libraries         Cooroy Library Café tender closed.            Finalise the Service Review of opening      Development of Library Strategic Plan.
                    Applicant selected (United Synergies).          hours, the Mobile Library stops and         Planning for Library Literary events for
                  Initial condition assessment of                 staffing.                                     2016
                    Noosaville and Cooroy Library                 Transfer of café operations to United
                    completed. Report in development.               Synergies.
                  General repair and maintenance works          Complete Mill Place Boiler House report
                    completed at all branches (Cooroy               to seek approval to complete
                    Library – internal walkways sanded and          recommended works.
                    polished and lounge seating re-covered;       Transfer Mill Place Boiler House works
                    Noosaville Library – blinds in meeting          responsibility to Planning &
                    room replaced, meeting room wall                Infrastructure.
                    repainted; Mobile Library – bench             Development of 2015/16 Branch Plans.
                    sanded and polished).                         Finalise members for the Library
                  Awarded an SLQ Technology                       Strategic Plan Reference group.
                    Trendsetters Grant for Robots for             Develop cleaning contract specifications
                    Everyone –a coding and robotics                 and tender documents.
                    program, centred around a fully               Continued investigation and purchase of
                    programmable NAO humanoid robot.                resources needed for the outreach
                    Total = $18,824                                 programs within Best Start (funded
                  Awarded a State Library Q Anzac 100             through State Library of Queensland)
                    Historypin grant to present WWI stories       Continued investigation and review of
                    of the Noosa community. Total =                 the library website.
                    $10,000
                  Our first fee based Book Club Winter
                    Soiree event with author Sarah
                    Armstrong was a great success with 50
                    people attending at $8 p/p
                  First stand-alone pilot e-news distributed
                    with positive outcomes – headline event
                    booked out within 24 hours.
                  1800 people visited the library and
                    Butter Factory during the Cooroy
                    Fusion Festival.
                  Successful winter school holiday
                     program for children, young adults and
                     families. Total attendance: approx. 350.



                                                                                  Page 25 of 48

Section 26

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     21 JULY 2015


SECTION             RECENT ACHIEVEMENTS                               CURRENT PRIORITIES                            LOOKING AHEAD
Libraries (cont.)    Contract finalised for Borrow Box -a new
                       e-platform that will contain 300 eAudio
                       books and 300 eBooks
                     Our first series of IPhone and Android
                       programs were booked out with over 80
                       people in attendance and positive
                       feedback
                     Rachel Shields and Janet McGuinness
                       have both been awarded places in State
                       Library of Queensland’s Library
                       Leadership 2015 training program.

Community              Relocation of Community Development             Workshop with Councilors re Social          First draft of Social Plan due August
Development              Team from Doonella House to Level 2               Plan                                          2015.
                         main building                                   Employment of a new Sport and               Reduction in graffiti offences through
                       Not for Profit Community organization             Recreation Development Officer (due to        partnership, education and
                         survey conducted with 92 responses.               the resignation of Wendy Guthrie).            development strategies.
                         Information analysis being undertaken           Negotiate lease for Tait-Duke Cottage,      Negotiate expired leases on community
                         to inform development activities.                 identify funding and partnership              halls, centres and sports complexes
                       Community Grants assessed (Sports                 opportunities with community                Continue to work with the State
                         Field maintenance, Community Halls                stakeholders.                                 Government (Department of National
                         and Centre’s, Operational and Project           Preparation of discussion paper for           Parks, Sport and Racing) to deliver
                         Grants). Recommendations made to                  reduction of graffiti.                        events in Noosa as part of the Building
                         Council 2 July 2015                             Implementation of Dept. Communities           Active Communities program
                       RADF Grants assessed.                             Grant for Community Drought Support      
                                                                                                                          nd
                                                                                                                         2 round of Community Grants -
                         Recommendations made to council                   ($40k).                                       Projects to open in August 2015
                         June 2015.                                      Continue payment coordination and           Partnership with Tourism Noosa to
                       4 x Social Plan Reference Group                   acquittals/compliance for last                produce promotional material for
                         meetings held.                                    Community Grants and RADF rounds              attracting sports events to the Shire.
                       3rd edition of Not for Profit e-newsletter      Outcome Report to Arts Qld for 2014-15
                         released to not for profit community              RADF funding
                         groups in June 2015.                            Develop a process to pay the fixed
                       Tenure guidelines prepared (in                    water and sewerage annual access
                         partnership with Property and                     charges for eligible not for profit
                         Facilities).                                      organisations in the Shire.
                       MCU for Tait Duke Cottage approved.
                         Relocation delayed due to weather.

                                                                                       Page 26 of 48

Section 27

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      21 JULY 2015


SECTION               RECENT ACHIEVEMENTS                             CURRENT PRIORITIES                              LOOKING AHEAD
Community                Cooran Sports Ground lighting project         Assist Noosa-Cooroy Genealogical and
Development (cont.)        commenced                                       Historical Group to finalise MCU for
                         Festive Season Grants opened utilising          lodgment.
                           the new Smartygrants on line software.        Negotiate with Council stakeholders
                           Applications close 31 July 2015                 and Noosa parkrun organisers to
                         RADF submission to Arts Qld for                 source funding and permission to install
                           matching $ completed – waiting on               permanent course markers.
                           outcome                                       Establish an internal Working Group to
                         Completion of Community Development             develop policy and processes to
                           Branch Plan for 15/16 inc. Operational          optimise external grant opportunities.
                           and Capital Works budgets
                         Lightning damage repairs completed at
                           Girraween Sports Complex (insurance)
                         Sports events held in Noosa this quarter
                           included:
                           - FFA Cup held at Girraween Sports
                                Complex
                           - Under 15 Boys State Softball
                                Championships held at Tewantin
                           - Sunshine Coast Tour – Criterion
                                Track, Girraween
                         Provided stakeholder management for
                           Wallace Park Pathways project.
                         Negotiated joint partnership with Red
                           Cross Noosa Branch and Noosa
                           Leisure Centre for the establishment of
                           drop-in service.
                         Assisted Men’s Shed Pomona to lodge
                           MCU and seek external funding for
                           facility development.
                         Participated in community consultation
                           and Design Charette for Rufous Street
                           Precinct.
                         RDA Sunshine Coast briefing on
                           Federal Government's National
                           Stronger Regions Fund - for Council
                           and Community

                                                                                        Page 27 of 48

Section 28

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              21 JULY 2015


Previous Council Consideration

Nil.

Finance & Risk

The interim June financial statements indicate that the Department’s budget position will be
favourable with revenue slightly above budget and expenditure below budget.

Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Nil

Departments/Sections Consulted:

x      Community Services                       Planning & Infrastructure
       Disaster Management & Public Order       Building & Plumbing Services
       Waste & Environmental Health             DA Planning
       Community Facilities                     Strategic Land Use Planning
       Cultural Facilities                      Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

       Executive Office                     x   Corporate Services
       Community Engagement                     Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




                                                                                Page 28 of 48

Section 29

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                          21 JULY 2015


Community Facilities

6                        NOOSA AQUATIC CENTRE (NAC) UPDATE REPORT TO 30 JUNE 2015
DOCUMENT INFORM AT ION




Author                              Noosa Aquatic Centre Coordinator, Stephen James
                                    Community Services

Index                               ECM/ Subject/ 51.04 Sporting Facilities

Attachments                         Nil


EXECUTIVE SUMMARY
Not applicable

RECOMMENDATION
That Council note the report by the Noosa Aquatic Centre Coordinator to the Infrastructure &
Services Committee Meeting dated 21 July 2015 providing an update on the activities of the
Noosa Aquatic Centre to 30 June 2015.


REPORT
The purpose of this report is to advise Council of the Noosa Aquatic Centre’s (NAC) activities for
the year ending 30 June 2015.
The NAC comprises a 50m Olympic Pool, 25m Pool, Warm Down Pool/ Learn to Swim Pool,
Toddlers Wading Pool, Fitness Studio, Change Rooms and Amenities Operation. The
maintenance of the Sunshine Beach Skate Park is also overseen by the NAC.
The NAC provides a broad range of aquatic and leisure programs including recreational
swimming, Learn to Swim (LTS) programs, elite squad training, aqua aerobics and water polo, as
well as circuit classes and general gym usage in the Fitness Studio.

1.                       FINANCE
The objective of all services within the Community Facilities Branch is to balance the demands of
access, equity and community service obligations with sound financial management and
improving revenue through innovative and entrepreneurial approaches, while at the same time
seeking to minimise operational costs.

                                   NAC 2014/15 financial performance *

                                                     Actual     Budget        Variance
                                                      YTD        YTD           (YTD)
Total Revenue                                      $1,571,519 $1,546,236         $25,283
Total Expenditure                                  $1,675,002 $1,712,871         $37,869
Net Operating Surplus/Deficit                       -$103,483 -$166,635          $63,152
Depreciation                                         $150,466   $150,466               $0
Internal Charges                                     $331,615   $330,266          -$1,349
Total Surplus/Deficit                               -$585,564 -$647,367          $61,803




                                                                                            Page 29 of 48

Section 30

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      21 JULY 2015


*Please note figures shown are June end of month figures and not final end of financial
year figures as these were not available in time for this report.

                            NAC 2014/15 financial performance
 $2,000,000


 $1,500,000


 $1,000,000
                                                                                   Actual YTD
                                                                                   Budget YTD
   $500,000


         $0
                 Total Revenue        Total Expenditure      Net Operating
                                                             Surplus/Deficit
  -$500,000


The NAC’s full year performance saw a positive variance to budget of $61,803. Tight financial
management practices as well as favourable weather conditions contributed to this result.
Revenue finished $25,283 in front of a challenging budget target, with expenses coming in at
$36,520 under budget.

Revenue benefited from a 4% increase in participants of the Learn to Swim program (LTS) with
cumulative annual enrolments growing from 3,242 in 2013/14 to 3,324 this year. This coupled
with improved collection of LTS fees as a result of the implementation of the direct debit payment
process saw LTS revenue exceed budget by $51,183.

General admission revenue was down on budget by $38,825, in part due to patrons shifting their
purchasing preference from visit passes to the more economical option of monthly passes as the
warm summer extended longer into the year than expected.

The positive variance in expenditure is mainly attributed to a saving of $18,299 in annual
electricity costs. Ongoing tracking and profiling of electricity use will allow for greater accuracy for
future budgeting cycles. The final end of year figure for expenditure will increase when wages
and other operating expenses for the last 10 days of June are taken into account.

The Gym has a current membership of 142 which is on par with previous winters. A marketing
campaign encouraging squad participants to utilise the gym as their swimming frequency drops
off is aimed at improving this seasonal reduction. The Gym produced a favourable net result of
$87,523 however the need to update ageing equipment remains. A review of the operation of the
Gym remains ongoing with the outcome being the subject of a separate report.

Group Fitness revenue exceeded budget by $8,281, finishing the year at $73,169. Attendance
numbers for the year were up by 11% at 12,164 compared to 10,898 for 2013/14.

Retail Operations continued to perform very well with a net operating result of $71,715. The
introduction of SPEEDO products drove strong sales performance and the NAC team will
continue to trial and review new retail initiatives throughout 2015/16 to aid the Centre’s financial
performance.



                                                                                        Page 30 of 48

Section 31

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


2.                 CUSTOMERS

The NAC has seen a record 249,090 attendances for the year. This is an increase of 1,335 from
the 247,755 visits recorded for the 2013/14 financial period. The slow start recorded in Quarter 1
has been compensated for by solid patronage over the following three quarters.


                              NAC full year attendance comparison
                                       2013/14 to 2014/15
                   250000




                   245000




                   240000
     Attendances




                   235000




                   230000




                   225000
                                    2013/14                    2014/15


The NAC continues to have limited capacity during most weekday afternoons due to the
increased popularity of water polo. While lanes are open to the public, these are generally limited
to one or two during the peak times of 3.30pm – 6pm.

3.                 STAFFING

The NAC has a large percentage of casual staff and staff numbers have reduced significantly
throughout Terms 2 and 3 of school whilst patrons move onto winter pastimes. Scheduled
maintenance of the 25 metre pool and the Learn To Swim pool will further impact staffing levels
during the upcoming year.

A review is underway regarding the feasibility of converting a number of key positions - which are
currently filled by long term casuals into permanent positions.

4.                 SYSTEMS & PROCESSES

Night swim squads were successfully introduced during summer on a Tuesday and Thursday in
an effort to alleviate some pressure on the availability of water space during the daytime. These
have been suspended until September when the general public return to swimming more
frequently. The suspended squads will be replaced by two indoor circuit classes in the Gym,
commencing 9 July.


                                                                                    Page 31 of 48

Section 32

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


5.       FUTURE DIRECTION

The review of the NAC gym operations is ongoing and will be the subject of a separate report to
Council.

A hydraulics audit is scheduled for Quarter 1 2015/16. The primary focus of this audit is to
determine the life expectancy of the ageing 50 meter pool filtration. It has been in use since the
centre’s opening in 1999 and is displaying signs of deterioration. The outcome of this audit will
determine the requirement for and urgency of any future works.

As reported previously, a section of wall tiles of the 25 metre pool have separated from the
concrete shell. This will require emptying of the 25 metre pool and retiling of the affected section.
The full extent of the damage will not be known until the pool is emptied and inspected. This
project has been rolled over from the 2014/15 capital works program after bad weather delayed
the contractor’s ability to commence the works until late July 2015.

A review of the payment structure for the Junior Squad program will be undertaken as the
existing ‘two payment’ system is disliked by customers and also negatively affects the retention
of participants between programs.

Previous Council Consideration

Nil.

Finance & Risk

Refer to Section 1 of this report.

Consultation

Nil

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Management Accountant, Corporate Services

Departments/Sections Consulted:

x      Community Services                           Planning & Infrastructure
       Disaster Management & Public Order           Building & Plumbing Services
       Waste & Environmental Health                 DA Planning
       Community Facilities                         Strategic Land Use Planning
       Cultural Facilities                          Asset Design & Investigations
                                                    Asset Planning
                                                    Civil Operations
                                                    Environment

       Executive Office                         x   Corporate Services
       Community Engagement                     x   Finance
       Customer Service                             ICT
       Executive Support                            Procurement & Fleet
       Governance                                   Property & Facilities
       Human Resources                              Revenue Services




                                                                                      Page 32 of 48

Section 33

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 21 JULY 2015


7                       THE J AND BICENTENNIAL COMMUNITY CENTRE UPDATE REPORT TO 30 JUNE
                        2015
OCUMENT INFORM AT ION




Author                            The J Coordinator, Scott Braby
                                  Community Services

Index                             ECM/ Subject/ 72.01 The J

Attachments                       Nil


EXECUTIVE SUMMARY
Not Applicable

RECOMMENDATION
That Council note the report by The J Coordinator to the Infrastructure & Services Committee
Meeting dated 21 July 2015.providing an update on the activities of The J and Bicentennial
Community Centre to 30 June 2015.


REPORT
The purpose of this report is to advise Council of The J and Bicentennial Community Centre’s
(BCC) activities for the year ending 30 June 2015.

The J continues to operate as a versatile, multi-use community venue. It hosts a wide range of
activities, performances and live entertainment. It is also home to current tenants the University
of the Sunshine Coast (and TAFE) and Noosa Community Radio.

The J is the venue of choice for a number of community groups including but not limited to;
Noosa Chorale, Noosa Heads Jazz Club, Noosa Music Society, Independent Retirees
Association, Queensland Arts Alliance, Hillsong Church, as well as numerous school groups that
conduct a range of activities such as performances and awards and presentation ceremonies.

The J is a unique facility that includes a 330 seat theatre with a new optional inclusion of 45
additional seats in the upper mezzanine section. It also offers a combination of flexible meeting
spaces, conference rooms and facilities for hire which are complemented by covered outdoor
areas and stylish open foyers.

The Bicentennial Community Centre (BCC) includes the Main Hall, Annexe and Demountable
buildings. The BCC is used for a variety of community, sporting and cultural activities by
individual community members and organisations for activities such as classes, meetings,
rehearsals and workshops. The BCC Main Hall is now the permanent home of Noosa
Gymnastics. The adjacent demountable building is also home to a regular tenant with Little
Seeds Theatre Group having permanent residency.

1.                      FINANCE

The objective of all services within the Community Facilities Branch is to balance the demands of
access, equity and community service obligations with sound financial management, and
improving revenue through innovative and entrepreneurial approaches, whilst minimising
operational costs.




                                                                                   Page 33 of 48

Section 34

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                             21 JULY 2015


                The J 2014/15 financial performance *
                                   Actual YTD     Budget YTD            Variance
Total Revenue                        $460,177        $418,572                $41,605
Total Expenditure                    $714,320        $737,529                $23,209
Net Operating Surplus/Deficit        -$254,143      -$318,957                $64,814
Depreciation                         $278,013        $278,013                      $0
Internal Charges                     $200,067        $199,385                  -$682
Total Surplus/Deficit                -$732,223      -$796,355                $64,132

*Please note figures shown are June end of month figures and not final end of financial
year figures as these were not available in time for this report.


                                The J 2014/15 financial performance
 800,000

 600,000

 400,000
                                                                                                   Actual
 200,000
                                                                                                   Budget
       0
                Total Revenue            Total Expenditure              Net Operating
 -200,000                                                               Surplus/Deficit

 -400,000


With a positive variance to budget of $41,605 in revenue and expenditure finishing $23,209
under budget, The J is currently $64,814 in front of its budgeted operating position for the year,
however the final end of year figure for expenditure will increase when wages and other
operating expenses for the last 10 days of June are taken into account.
Greater than budgeted performance in equipment and venue hire were the main contributors to
strong revenue performance, collectively finishing the year $24,147 ahead of budget. On the
expenditure side of the ledger maintenance was $12,455 under budget, water and sewerage
charges came in $15,593 lower than budgeted and electricity charges were $10,789 below
budget. All of these areas have been revised to more accurate levels under the 2015/16 budget.

BCC

                   BCC 2014/15 financial performance *
                                     Actual YTD      Budget YTD             Variance
Total Revenue                             $74,535            $72,000               $2,535
Total Expenditure                         $77,052        $105,040                $27,988
Net Operating Surplus/Deficit             -$2,517            -$33,040            $30,523
Depreciation                              $50,866            $50,866                      $0
Internal Charges                          $17,715            $17,678                 -$37
Total Surplus/Deficit                    -$71,098       -$101,584                $30,486

*Please note figures shown are June end of month figures and not final end of financial
year figures as these were not available in time for this report.


                                                                                               Page 34 of 48

Section 35

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              21 JULY 2015



                           BCC 2014/15 financial performance
     $80,000

     $60,000

     $40,000
                                                                           Actual YTD
     $20,000
                                                                           Budget YTD
         $0
               Total Revenue      Total Expenditure   Net Operating
 ($20,000)                                            Surplus/Deficit

 ($40,000)


BCC revenue finished slightly ahead of budget while expenditure savings were made mostly as a
result of overestimated electricity ($8,731 under budget), sewerage and water charges ($7,337
under budget) and reduced contract cleaning ($7,319 under budget as a result of bringing on a
new contract cleaner). Once again all of these areas have been revised to more accurate levels
under the 2015/16 budget.

2.     CUSTOMERS

The J

An overview of users and events accommodated at The J over the past 12 months is as
follows:Education/schools - performances and presentations
    Noosa Christian College
    St Thomas More Primary School
    St Teresa’s Catholic College
    Good Shepherd Lutheran College
    Peregian Community College
    Coolum High School
    Fitness Rox School Aerobics
    Noosa Professional Dance Academy
    Performing Arts Factory
    Sunshine Coast Youth Theatre
    SCU
    CQU

Community groups
 Noosa Chorale
 Noosa Heads Jazz Club
 Noosa Music Society
 Noosa Chamber of Commerce
 Tewantin Noosa Lions Club
 Noosa Heads SLSC
 Sunshine Beach SLSC




                                                                                Page 35 of 48

Section 36

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                             21 JULY 2015


Special events
   TEDx
   Noosa Long Weekend Festival
   Noosa International Food & Wine (ticketing)
   Regen- Ag
   Australian Citizenship Ceremonies

Comedy
  Melbourne International Road Show
  Sydney Comedy Festival
  Jimeoin
  Dave Hughes
  Kitty Flanagan

Live music/bands
   James Blundell
   Australian Springsteen Show
   Hat Fitz & Cara
   Open Ended Mic night (monthly event)

Theatre
   Sunshine Coast Youth Theatre
   Divine Miss Bette
   Jobs Right
   Pirates of Penzance

Film
   Flickerfest
   Manhattan Short Film Festival
   Last Paradise

Overall attendance at The J reached 65,752 which was an increase of 4,014 or 6.5% on 2013/14.
These figures include people attending the site for venue hire bookings, performances,
Xbox/Lounge use, USC, TAFE, radio station attendance and general public use.


                  The J annual attendance comparison
 70000


 65000


 60000


 55000


 50000
                    2013/14                        2014/15




                                                                               Page 36 of 48

Section 37

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


BCC

The Main Hall lease was recently finalised with Noosa Gymnastics Club, who have since
indicated they are extremely happy with their new home. The entire centre is now well utilised by
a range of users, including but not limited to the following:
    Little Seeds Theatre Company
    Noosa Folk Dancers
    Zumba
    Kids Fitness
    Yoga
    Kings House Church
    GANG Ministries
    Hillsong Church

3. STAFFING

The J staff also oversee BCC’s operations, therefore this component of the report is combined for
both venues. Staffing levels are currently at 4.7 FTE which is considered extremely efficient when
compared to like venues. Staff are multi-skilled and are required to cover a variety of duties. The
team has experienced some change of late with one of the main casual employees being
seconded to Branch Management for the past few months and Venue Support Officer set to
leave the team on 31 July.

As a result of the permanent employee’s departure, staff training has been highlighted as a need
for remaining staff in order to upskill and quickly cover any knowledge gaps.

SYSTEMS & PROCESSES

Regular reviews and updating of operational systems and processes is ongoing and will continue
as such as the actions from the recently developed business plan begin to be rolled out.

4. FUTURE DIRECTION

Following the recent Service Review a draft business plan has been developed for The J and a
priority for over the coming months will be the completion and implementation of The J business
plan in order to continue to improve operational performance.

Another priority will be to update agreements with all major user groups for 2015/16 and beyond
at both The J and BCC.

Previous Council Consideration

Nil.

Finance & Risk

Refer to Section 1 of this report.




                                                                                    Page 37 of 48

Section 38

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              21 JULY 2015


Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Management Accountant, Corporate Services

Departments/Sections Consulted:

x     Community Services                        Planning & Infrastructure
      Disaster Management & Public Order        Building & Plumbing Services
      Waste & Environmental Health              DA Planning
      Community Facilities                      Strategic Land Use Planning
      Cultural Facilities                       Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

      Executive Office                      x   Corporate Services
      Community Engagement                  x   Finance
      Customer Service                          ICT
      Executive Support                         Procurement & Fleet
      Governance                                Property & Facilities
      Human Resources                           Revenue Services




                                                                                Page 38 of 48

Section 39

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


     8                   NOOSA COMMUNITY CARE UPDATE REPORT TO 30 JUNE 2015
DOCUMENT INFORM AT ION




Author                             Noosa Community Care Coordinator, Greg Tucker
                                   Community Services

Index                              ECM/ Subject/ 1.05 Community Care Management

Attachments                        Nil


EXECUTIVE SUMMARY
Not applicable

RECOMMENDATION
That Council note the report by the Noosa Community Care Coordinator to the Infrastructure &
Services Committee Meeting dated 21 July 2015 providing an update on the activities of Noosa
Community Care to 30 June 2015.


REPORT
The purpose of this report is to advise Council of the Noosa Community Care activities for the full
year ending 30 June 2015.

The services provided under the HACC (Federal & State) funding are:
   Domestic Assistance
   Social support
   Allied Health Care
   Personal Care
   Centre Based Day Care
   In Home Respite Care
   Case Management
   Client Care Coordination
   Counselling /Support, Information & Advocacy
   Transport
   Home Maintenance
   Home Modifications

The services provided under the HAS (State) funding are:
   Information and Referrals regarding home safety and security
   Home Maintenance
   Home Modifications

1.                       FINANCE

The objective of all services within the Community Facilities Branch is to balance the demands of
access, equity and community service obligations with sound financial management and
improving revenue through innovative and entrepreneurial approaches, whilst minimising
operational costs.

Noosa Community Care operates under funding agreements with both the State and Federal
Governments.


                                                                                    Page 39 of 48

Section 40

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   21 JULY 2015


              Noosa Community Care 2014/15 financial performance *

                                          Actual YTD    Budget YTD         Variance (YTD)
Total Revenue                             $2,677,677     $2,720,787               -$43,110
Total Expenditure                         $2,092,065     $2,312,156              $220,091
Net Operating Surplus/Deficit               $585,612       $408,631              $176,981
Depreciation                                 $31,151        $31,151                     $0
Internal Charges                            $451,542       $451,542                     $0
Total Surplus/Deficit                       $102,919       -$74,062              $176,981


*Please note figures shown are June end of month figures and not final end of financial
year figures as these were not available in time for this report.


                    Noosa Community Care 2014/15
                        financial performance
 $3,000,000

 $2,500,000

 $2,000,000

 $1,500,000                                                                     Actual YTD
 $1,000,000                                                                     Budget YTD

  $500,000

        $0
                  Total Revenue     Total Expenditure    Net Operating
                                                         Surplus/Deficit


The budget position sees NCC operating within the funding grants for the full year with operating
surplus to go into reserves for future operation.

Reduced client numbers due to sickness, higher service needs and natural attrition have resulted
in slightly lower revenue than budgeted.

In terms of expenditure significant savings were made in the area of staff labour while reviews
and restructures took place. During this period there were a number of positions left unfilled. The
permanent structure has now been finalised and the budgeted labour cost for 2015/16 has been
adjusted to reflect the revised structure.

The final end of year figure for expenditure will increase when wages and other operating
expenses for the last 10 days of June are taken into account.




                                                                                     Page 40 of 48

Section 41

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                           21 JULY 2015


2.   CUSTOMERS

                                        Noosa Community Care
                     Summary outputs for the period - July 2014 to June 2015
 Services Provided                             Q1          Q2        Q3       Q4                     Total
 Transport                                    4130       3693       3781     3634                    15238
 Centre Based Care                            2651       2404       2214     2251                     9520
 Domestic Assistance                           810         739       774      891                     3214
 Home Maintenance                              600         591       509      406                     2106
 Social Support                                600         495       498      486                     2079
 Counselling/ Suport                           212         251       143      135                      741
 Personal Care                                 171         251       191      183                      796
 Allied Health Care                            194         217       151      177                      739
 In Home Respite                               150         201       183      150                      684
 Home Mods                                     100          93        77       90                      360
 Client Care Coord                              32         105        37       48                      222
 Case Mgmt                                      13          25        10       27                       75


            Annual summary of Community Care outputs
                                      Home Mods, 360     Client Care Coord, 222
              Allied Health Care, 739         In Home
                                              Respite,   Case Mgmt, 75
                 Personal Care, 796              684

              Counselling/ Suport,
                      741

                                 Social
                                Support,
                                  2079
                            Home
                         Maintenance,
                            2106
                                                                          Transport, 15238

                       Domestic Assistance,
                             3214




                                 Centre Based Care,
                                        9520




These 12 services equate to 77,728 hours of service delivery provided to clients through Noosa
Community Care.




                                                                                             Page 41 of 48

Section 42

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                        21 JULY 2015




                         NOOSA HOME ASSIST
                    Summary outputs - July 2014 to June 2015
 Services Provided                                                Q1    Q2    Q3    Q4    Total
 Information & Referral
 Information & Referral                                           188   176   268   285      917
 Home Maintenance
 Critical Health & Safety resolved                                176   175   118   177      646
 Improved physical access                                         140   119   169   177      605
 Standard Maintenance Inspections                                 123   129   162   167      581


            Annual summary of Home Assist outputs


                                Standard
                              Maintenance
                            Inspections, 581         Information &
                                                      Referral, 917

                          Improved physical
                             access, 605

                                              Critical Health &
                                              Safety resolved,
                                                     646




These services equate to 3945 hours of service delivery provided to clients through Noosa Home
Assist Secure.

3.   STAFFING

Staff position descriptions (PDs) were finalised and distributed following the approval of the
Noosa Community Care organisational structure. Additional casual Community Care Assistants
have been employed to fill a permanent role vacated in May.

Recruitment of the vacant Team Leader Business Development position under a 12 month
arrangement is expected within the next month. This position will assist in enhancing business
systems and readiness for the funding model changes commencing throughout 2015/16.

4.   SYSTEMS & PROCESSES

A newly developed debtor invoice system now allows clients to pay accounts through Council’s
EFTPOS terminals, providing greater flexibility for clients and Council alike.




                                                                                          Page 42 of 48

Section 43

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


5.       FUTURE DIRECTION

       The tender for the refurbishment of the Centre has been awarded to local company Midson
         Constructions. Initial works have commenced with a proposed completion date of 31
         August 2015.
       The refurbishment works will require the Centre’s operations to transfer from Wallace Park
         to the Pirates at the Noosa Sports Complex for approximately a month in August.
       The partnership arrangement with Sunshine Butterflies to provide services to people with
         disabilities has been extended for 2015/16
       Continue progressing NCC rebranding.
       Continue preparation and planning for funding model changes.
       Fees and charges will be reviewed in light of the Commonwealth Home Support
         Programme fees framework which outlines principles for providers to adopt as they move
         toward a nationally consistent approach over time.

Previous Council Consideration

Nil.

Finance & Risk

Refer to Section 1 of this report.

Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Management Accountant, Corporate Services

Departments/Sections Consulted:

x      Community Services                           Planning & Infrastructure
       Disaster Management & Public Order           Building & Plumbing Services
       Waste & Environmental Health                 DA Planning
       Community Facilities                         Strategic Land Use Planning
       Cultural Facilities                          Asset Design & Investigations
                                                    Asset Planning
                                                    Civil Operations
                                                    Environment

       Executive Office                         x   Corporate Services
       Community Engagement                     x   Finance
       Customer Service                             ICT
       Executive Support                            Procurement & Fleet
       Governance                                   Property & Facilities
       Human Resources                              Revenue Services




                                                                                    Page 43 of 48

Section 44

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                           21 JULY 2015


9                       NOOSA LEISURE CENTRE (NLC) UPDATE REPORT TO 30 JUNE 2015
OCUMENT INFORM AT ION




Author                            Noosa Leisure Centre Coordinator, Cathy Simon
                                  Community Services

Index                             ECM/ Subject/ 51.04 Sporting Facilities

Attachments                       Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Noosa Leisure Centre Coordinator to the Infrastructure &
Services Committee Meeting dated 21 July 2015 providing an update on the activities of the
Noosa Leisure Centre to 30 June 2015.

REPORT
The purpose of this report is to advise Council of the Noosa Leisure Centre’s (NLC) activities for
the year ending 30 June 2015.

The NLC caters for Badminton, Futsal (Indoor Soccer), Netball, Basketball, Volleyball, Jump
Bunch (children’s gymnastics), Group Fitness classes, Indoor Rock Climbing, corporate training
inclusive of Council programs and school sessions, special events and venue hire. Meeting and
conference rooms are available for meetings/training and TAFE classes, etc. The indoor rock
climbing and yoga classes are managed by outsourced operators.

1.                      FINANCE

The objective of all services within the Community Facilities Branch is to balance the demands of
access, equity and community service obligations with sound financial management, and
improving revenue through innovative and entrepreneurial approaches, whilst minimising
operational costs.

                                        NLC 2014/15 financial performance *

                                                         Actual YTD    Budget YTD    Variance (YTD)
        Total Revenue                                      $455,059       $468,013          -$12,954
        Total Expenditure                                  $683,192       $741,755           $58,563
        Net Operating Surplus/Deficit                     -$228,133      -$273,742           $45,609
        Depreciation                                       $142,828       $142,828                $0
        Internal Charges                                   $145,954       $145,276             -$678
        Total Surplus/Deficit                             -$516,915      -$561,846           $44,931


*Please note figures shown are June end of month figures and not final end of financial
year figures as these were not available in time for this report.



                                                                                             Page 44 of 48

Section 45

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    21 JULY 2015



                             NLC 2014/15 financial performance
     $800,000


     $600,000


     $400,000

                                                                                 Actual YTD
     $200,000
                                                                                 Budget YTD

          $0
                  Total Revenue      Total Expenditure     Net Operating
                                                           Surplus/Deficit
 ($200,000)


 ($400,000)


The NLC has four major operating streams, being:

      Program operations
      Group fitness program
      Café/retail operations
      General operations

Revenue shortfalls were predominately seen in the group fitness, jump bunch and birthday party
programs, collectively totalling $55,916 behind budget. However increases in venue hire
bookings and centre-run programs, including volleyball and netball, helped to minimise this
impact by exceeding budget by a cumulative amount of $38,744.

Underspend associated with programing changes, together with the delay of some maintenance
works which were unable to be completed prior to the end of the year, saw total expenditure
savings of $58,563. The final end of year figure for expenditure will increase when wages and
other operating expenses for the last 10 days of June are taken into account.

Whilst the Group Fitness program missed revenue targets by $18,310, the net profitability of the
program remained favourable. The last two quarters showed an increase in attendance numbers
compared to the same period in 2013/14 and in light of the recent major changes to this program,
this is encouraging. The program will remain closely monitored throughout 2015/16 financial year
in order to identify further improvements.

The Jump Bunch program suffered, following the departure of a popular instructor and was also
affected by the growing popularity of the Noosa Gymnastics program which directly competes
with the Jump Bunch target market. The end of year result indicates a need for further analysis of
the program to determine its future at the Centre.

Birthday parties were unable to be initiated as hoped due to the unavailability of quality hosts.
The Centre still has a strong belief in the potential for this program, particularly given the lack of
party venues for the target age group in the Noosa area. Therefore the program will be pursued
in 2015/16 with a comprehensive plan accompanying its roll out.




                                                                                      Page 45 of 48

Section 46

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                        21 JULY 2015


Sales of Goods & Major Services ended the year $38,744 above budget, due mainly to increases
in venue hire as a result of the following factors:

             Noosa Yoga – committed to an annual hire agreement of two rooms at NLC
             New user groups commencing in 2014/15, including the Noosa Table Tennis Club and the
               Mums and Bubs Markets
             Major bookings including Little Light Fair and Hillsong Church group
             Increase in regular user groups including the Noosa District Basketball Association (NDBA)
               and local school groups.

2.             CUSTOMERS

 The following table shows the comparison of facility usage hours in 2013/14 against that of
 2014/15.


                                     NLC facility usage (hours) comparison
                           16000
                           14000
                           12000
       Hours Booked




                           10000
                            8000
                            6000
                            4000
                            2000
                               0
                                                2013/14                 2014/15
                      Hours Booked              8354.75                 14221.25


Together with a significant increase in facility utilisation as shown above, the NLC has seen a
6.24% increase in visits to the Centre with 86,582 recorded visits in 2014/15 compared to 81,494
visits in 2013/14.


                                      NLC attendance comparison
     90,000
     85,000
     80,000
     75,000
     70,000
     65,000
     60,000
     55,000
     50,000
                                      2013/14                     2014/15




                                                                                          Page 46 of 48

Section 47

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                21 JULY 2015


The Health & Wellbeing Festival saw approximately 1,300 people attend the Centre over two
days in April. The Centre was transformed into an exhibition arena as shown in the pictures
below:




Rotary Club held their first Bookfest at the NLC in May and organisers advise this was a great
success and look forward to continuing this event in 15/16 at the NLC.

3.     STAFFING

Staff training has been identified for key staff members to further develop necessary
administration skills.

4.     SYSTEMS & PROCESSES

Design for the refurbishment of the Reception area has been completed by WD Architects. The
next stage of this project is to seek quotes for the completion of the works. Reception re-design
will better utilise space within the centre and will also improve the process and accuracy of
recording attendances to the centre.

5.     FUTURE DIRECTION

     Two major event bookings will be held at the NLC in July as part of the Noosa Long
       Weekend Festival (NLWF). Centre staff have spent significant time and effort over the past
       several months planning and preparing for Opera Australia’s production of The Magic Flute
       on July 14 and the NLWF Orchestra’s anniversary performance, presented in association
       with Noosa Orchestra and Brisbane Symphony Orchestra, on 26 July.
     The Jump Bunch Room will be available for birthday parties commencing in the first quarter
       of 2015/16.
     The Australian Badminton Championships will be held at the Centre in October 2015.
     The NLC Coordinator will work with NLC Clubs to enhance facilities, including
       improvements to scoreboards and storage.
     A review of fees and charges and consideration of the current membership strategy.
     Installation of recycling bins for patrons inside the Centre.

Previous Council Consideration

Nil.

Finance & Risk

Refer to Section 1 of this report.

                                                                                  Page 47 of 48

Section 48

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              21 JULY 2015



Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Management Accountant, Corporate Services

Departments/Sections Consulted:

x     Community Services                        Planning & Infrastructure
      Disaster Management & Public Order        Building & Plumbing Services
      Waste & Environmental Health              DA Planning
      Community Facilities                      Strategic Land Use Planning
      Cultural Facilities                       Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

      Executive Office                      x   Corporate Services
      Community Engagement                  x   Finance
      Customer Service                          ICT
      Executive Support                         Procurement & Fleet
      Governance                                Property & Facilities
      Human Resources                           Revenue Services




                                                                                Page 48 of 48

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