2015-07-21 Infrastructure and Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  21 JULY 2015


2.                 CUSTOMERS

The NAC has seen a record 249,090 attendances for the year. This is an increase of 1,335 from
the 247,755 visits recorded for the 2013/14 financial period. The slow start recorded in Quarter 1
has been compensated for by solid patronage over the following three quarters.


                              NAC full year attendance comparison
                                       2013/14 to 2014/15
                   250000




                   245000




                   240000
     Attendances




                   235000




                   230000




                   225000
                                    2013/14                    2014/15


The NAC continues to have limited capacity during most weekday afternoons due to the
increased popularity of water polo. While lanes are open to the public, these are generally limited
to one or two during the peak times of 3.30pm – 6pm.

3.                 STAFFING

The NAC has a large percentage of casual staff and staff numbers have reduced significantly
throughout Terms 2 and 3 of school whilst patrons move onto winter pastimes. Scheduled
maintenance of the 25 metre pool and the Learn To Swim pool will further impact staffing levels
during the upcoming year.

A review is underway regarding the feasibility of converting a number of key positions - which are
currently filled by long term casuals into permanent positions.

4.                 SYSTEMS & PROCESSES

Night swim squads were successfully introduced during summer on a Tuesday and Thursday in
an effort to alleviate some pressure on the availability of water space during the daytime. These
have been suspended until September when the general public return to swimming more
frequently. The suspended squads will be replaced by two indoor circuit classes in the Gym,
commencing 9 July.


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