Original source · versioned page text
2015-07-21 Infrastructure and Services Committee Agenda
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA 21 JULY 2015
NOOSA HOME ASSIST
Summary outputs - July 2014 to June 2015
Services Provided Q1 Q2 Q3 Q4 Total
Information & Referral
Information & Referral 188 176 268 285 917
Home Maintenance
Critical Health & Safety resolved 176 175 118 177 646
Improved physical access 140 119 169 177 605
Standard Maintenance Inspections 123 129 162 167 581
Annual summary of Home Assist outputs
Standard
Maintenance
Inspections, 581 Information &
Referral, 917
Improved physical
access, 605
Critical Health &
Safety resolved,
646
These services equate to 3945 hours of service delivery provided to clients through Noosa Home
Assist Secure.
3. STAFFING
Staff position descriptions (PDs) were finalised and distributed following the approval of the
Noosa Community Care organisational structure. Additional casual Community Care Assistants
have been employed to fill a permanent role vacated in May.
Recruitment of the vacant Team Leader Business Development position under a 12 month
arrangement is expected within the next month. This position will assist in enhancing business
systems and readiness for the funding model changes commencing throughout 2015/16.
4. SYSTEMS & PROCESSES
A newly developed debtor invoice system now allows clients to pay accounts through Council’s
EFTPOS terminals, providing greater flexibility for clients and Council alike.
Page 42 of 48
See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalSearchable page text hides email addresses. Original files are unchanged and may show email addresses.