2021-03-09 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                    9 MARCH 2021


3.      Visitation summary


                        The J Half-Yearly Attendance Comparision
    60000


                                               48,227          48,408
    50000                      45,588
               40,407
    40000


    30000


    20000


    10000                                                                       7,875


       0
              2016/17         2017/18          2018/19         2019/20         2020/21


The above graph speaks for itself, with the large drop-off in attendance numbers clearly visible when
compared to the increasing trend of previous years. With COVID-19 restrictions now largely eased
for entertainment venues, it is management’s hope that attendance numbers quickly recover to levels
more comparable with those of previous periods over the coming 6 to 12 months.

4.      Recent achievements

       Completed transition to a new and improved ticketing system.
       Re-engaged with hirers and promoters post Covid-19 closure in order to reschedule events in
        2021.
       Finalised major maintenance projects including timber floor sand and reseal, lower deck
        repairs, loading dock/theatre stage platform lift and under-ramp storage area.
       Progressed facility reopening following COVID-19 closure and increased operations as
        restrictions eased.

5.      Upcoming priorities

       Continue safe management of the facility in line with COVID-safe plans and rebuilding of the
        centre’s customer and revenue base.
       Ongoing monitoring of the COVID-19 landscape and adjustment of operations if required.
       Recruitment of replacement marketing staff member.
       Liaise with USC regarding lease space requirements moving forward. Next option in lease is
        due for activation by August 2021.
       Finalise theatre seating refurbishment project by 30 June 2021.
       Commence development of a new business plan.

Previous Council Consideration
Nil



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