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2021-08-16 General Committee Meeting Agenda
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GENERAL COMMITTEE MEETING AGENDA 16 AUGUST 2021
Page 43 of 92
GENERAL COMMITTEE MEETING AGENDA 16 AUGUST 2021
OUR SYSTEMS & PROCESSES
Measure eee Measure eee
Identify growth of online services Identify growth of online services
50% 100%
* | ae =A
90% —] i - — = a8) .* = re ete = deae a ~
oo ee ea ee ™ Oooo ooo
non moa
= THEE
10% ; = ——— ad rd ~ | + a 30%
Wi i i lh ox LPT
0% oe LIL LL LLL
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June oy Lo a a a a
WE requests @ Email (incl. requests via mobile applications) July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
Comment
This KP! includes all payments made to Council via electronic means (including BPAY, direct
debit, via Council's website, at Australia Post outlets etc)
2018/19 data is shown by dotted purple line. 2019/20 data is shown by black line
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