2021-08-16 General Committee Meeting Agenda

GENERAL COMMITTEE MEETING AGENDA                                                         16 AUGUST 2021


 Services Provided in 2020/21                                         2020/21 Data
 Number of bins collections                                           1,608,152 general waste bins
                                                                      684,086 recycling bins
                                                                      419,406 garden bins
                                                                      141,596 public place bins
                                                                      23,972 waste bulk bins
                                                                      6,188 recycling bulk bins
 Number of customer visits to the Waste Disposal facilities           Eumundi Noosa Road - 146,940
                                                                      Cooroy - 6,439
                                                                      Pomona - 6,821
 Number of calls/ enquiries/ transactions by our frontline customer   71,227 interactions (calls, face to
 service team                                                         face, online web chat, emails)
                                                                      15,563 requests
                                                                      5,074 cashier transactions
 Number of development applications and percentage approved           661 applications
 for the year (includes tree removal applications on private land)    619 approved (94%)
                                                                      42 refusals
                                                                      Included in the above statistics are
                                                                      Short term Accommodation
                                                                      applications:
                                                                      65 decided, 53 approved, 12 refused
 Number of rate notices issued for the year                           64,595
 Length of road resurfaced                                            Asphalt – 6.29km
                                                                      Spray sealing – 5.59km
                                                                      Total – 11.88km
 Length of road serviced by street sweeper                            3,700km
 Number of requests regarding trees on public land (excludes          3,294
 Natural Areas requests)


Acknowledgement
In my 30+ years of local government, this has been one of the most challenging years due to a range
of factors. COVID-19 has resulted in significant uncertainty and the need to focus our Council (both
internally and externally) on responding to that challenge. This has naturally taken time and added
stress to our organisation. At the same time, we have seen record capital works programs fuelled by
State and Commonwealth COVID recovery funding to local governments. Similarly, stimulus
packages for the housing sector combined with record interstate migration has resulted in record
building, plumbing and development applications. All in all, a challenging year.

Nevertheless, we should be proud of what we have achieved in that context. This could not have
been achieved without an incredible amount of hard work and commitment by our Mayor,
Councillors, Directors, Managers and all of our staff.

I can’t speak more highly of our staff. It is only through them that we have been able to achieve such
good outcomes. As a Council we are blessed to have such amazing staff who have a commitment
to working for the Noosa community.


                                                                                               Page 90 of 92