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2014-08-19 Planning & Organisation Committee Agenda - Pages 102-155
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PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 19 AUGUST 2014
Page 138 of 155
PLANNING & ORGANISATION COMMITTEE MEETING AGENDA 19 AUGUST 2014
COUNCIL POLICY - COMMUNITY ENGAGEMENT
COUNCIL POLICY
Noosa Council recognises that community engagement and participation processes are a vital part
of democracy. Effective engagement is good business practice and critical to good government.
For this reason Council is committed to engaging with the Noosa community.
The benefits of effective engagement include:
e Council and community working together to address local issues;
e increased level of community ownership and acceptance of decisions affecting the local
government;
e increased community awareness of Council’s services, planning and program delivery;
e increased awareness across Council of community views and the issues that should be
considered as part of decision making;
e increased awareness of the needs, priorities and diversity of the local community, which in turn
ensures that Council’s service provision and planning functions are aligned appropriately;
e potential for time, resource and cost savings for Council as a result of better alignment of
community needs to services; and
e Improved perception of Council by the community.
PRINCIPLES
Effective community engagement is built on trust, respect and goodwill. Council has a commitment
to community engagement that is governed by a set of principles that underpin good engagement
processes. The principles are described below:
Integrity and transparency- Engagement involves trust and transparency. The levels of
community influence will be clearly communicated. Consultation and higher forms of engagement
must be genuinely must be genuinely purposeful and not tokenistic. Council will carefully consider,
and accurately portray, the community’s role in the decision making process and reflect back how
the community has influenced decisions.
Open and inclusive — Council encourages involvement from a wide cross section of the
community using engagement processes that are accessible and inclusive;
Mutual respect- Council’s goal is to ensure that all voices matter, all opinions are valued and
considered. A recognition that both the community and the local government are responsible for
outcomes.
Timeliness- Council will engage with its community in ways that are timely, open to all, easily
understood and not overly bureaucratic or resource intensive.
Well Planned — Engagement requires informed judgement and planning in its approach and
implementation in order to be effective, practical and suitably resourced. Consideration will be
given to ensuring that sufficient timeframes and adequate resources are allocated to engagement
processes; community engagement processes are co-ordinated where possible to optimise
resources, ensure efficiency and avoid duplication; the skill required to undertake community
engagement is recognised and staff will be provided with opportunities for further skill development
and training.
Foresight-Council engages with its community not only to learn about and respond to present
needs, but also to gain a better understanding of our communities’ perspective on emerging issues
that may affect our preferred future.
Accountability-Council will seek community engagement to enhance its decision-making,
however where the Council is responsible and accountable for a given matter, it will accept its
responsibility to make the final decision and to provide leadership.
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