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2021-02-09 S&O Agenda - Item 11 - Attachment 1 - Tourism Noosa Annual Report 2019-20

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HIGHLIGHTS




     REFRESH NOOSA



     Refillable amenities reduce landfill and save money

     Our Refresh Noosa program which helped members update and
     improve their product offering, particularly in the accommodation
     sector, introduced a range of bulk, eco-friendly refillable guest
     amenities (handwash) to replace millions of single-use, mini plastic
     bottles. This saved members money and reduced plastics waste,
     with more than 2 million mini bottles going to landfill every year
     in Noosa.




         A QTIC ACCOMMODATION INDUSTRY INITIATIVE




         Switching to refillables makes $ and sense!
         Ensuring a sustainable future for QLD’s accommodation sector


         Plastic waste
                                                                                                                                                          Over

                                                                                                                                                                              Refresh Noosa inspires Statewide research
                             683,000                                        Only                                      Up to                               1 million
                             tonnes                                         9.4%                                      500 years                           sea birds
            Plastic consumed in                       was recycled - the rest                           Time for plastic waste                     die every year globally
            Queensland 2017-18                           went to landfill                              in landfill to decompose                  from marine plastic debris




                                                                                                                                                                              The amenities program inspired a research project by the
                                           Say “NO”                                                                         CO2

                                to Single-use Mini
                             Plastic Bottle Amenities
                                                                                                                The production of
                                                                                                               these plastic bottles
                                                                                                              generate 885.6 tonnes
                                                                                                                                                                              Queensland Tourism Industry Council and University of
                                                                                                                 CO2 emissions


                                                                                                                                                                              Queensland which looked at the use and associated wastage

                                                   24.6 million
                                                                                                                                           This is equal to the
                                                                                                                                         annual CO2 emissions of
                                                                                                                                           328 light vehicles2
                                                                                                                                                                              of single-use plastic mini amenities across Queensland’s
                                            single-use mini plastic


                                                                                                                                                                              accommodation sector.
                                        bottle amenities are consumed
                                          in Queensland every year1




                                         Say “YES”
                      to Refillable Bottle Amenities



           Save operational cost                        Enhance brand image                           Reach broader market                        Create positive
           by using refillable bottle                    and competitiveness                            as more consumers                      environmental impact
                  amenities                           through fulfilling corporate                     tend to choose green                      through reducing
                                                          social responsibility                         product and service                         plastic waste




          1. This number is estimated based on 2.6-day average length stay with no replenishment of amenities during guest stay.
          2. The number is calculated based on an average of 180g/km CO2 emissions per vehicle and 15,000 km travel distance per year.




     Refresh Noosa brings accommodation sector together

     The Refresh accommodation forum series brought resort
     managers together to share their refurbishment experiences;
     provide tips on working with owners to achieve mutually
     beneficial refurbishment goals; and learn how room rates,
     occupancy and customer satisfaction could be boosted.




     TO U R I S M N O O S A A N N UA L R E P O R T 2 0 1 9 / 2 0                                                                                                                                                                          35
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