2014-09-16 Infrastructure & Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              16 SEPTEMBER 2014


Community Satisfaction Surveys

Residents living within a 1km radius of the service route where surveyed in both 2008 (199
responses) and 2010 (134 responses). Overall feedback was positive and supportive of the
service. Specific responses included:

2008
 36% of respondents had utilised the service.
 50% of respondents used the service to connect with public transport.
 50% of respondents used the service to access shopping etc.
 47% of respondents were happy with the scheduled times departing from Boreen Point.
 52% or respondents were happy with the scheduled times departing from Tewantin.

2010
 39% of respondents had utilised the service.
 50% of respondents used the service to connect with public transport.
 50% of respondents used the service to access shopping etc.
 65% of respondents used the service for leisure, 25% for work.
 56% of respondents were happy with the scheduled times departing from Boreen Point.
 67% or respondents were happy with the scheduled times departing from Tewantin.


Suncoast Cabs

Manager suggested doubling the current fares ($2 concession and $4 adult). Service Officer
suggested $3 each way for all passengers.

TransLink

Request made to Network Analysis team for data on indicators used to measure the performance
of TransLink services.

Internal Consultation
Community Services –Development Officer, Kylie Finigan
Without the Boreen Point-Tewantin Flexilink service there would be no transport for people at
Johns Landing, many of whom do not have their own vehicle.

Corporate Services/Finance – Management Accountant, Claudia Barnes
Confirmation of 2013/14 expenditure.

Departments/Sections Consulted:

x   Community Services                          Planning & Infrastructure
    Disaster Management & Public Order          Building & Plumbing Services
    Waste & Environmental Health                DA Planning
    Community Facilities                        Strategic Land Use Planning
    Cultural Facilities                         Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

    Executive Office                        x   Corporate Services
    Community Engagement                        Finance
    Customer Service                            ICT
    Executive Support                           Procurement & Fleet
    Governance                                  Property & Facilities
    Human Resources                             Revenue Services



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