2017-06-06 Services & Organisation Committee Agenda

BRANCH ACTIVITIES                      RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                         THE NEXT QUARTER
Disaster Exercise, including Lessons      Progress on actions identified in the      Customisation of T1 CRM fields           Reviewing lessons learnt from FCC
Learnt Continuous Improvement               Exercise Evaluator’s Report                Updating Customer Service scripting        operations during Ex TC Debbie,
                                                                                       Expanding monthly radio checks to          including process improvements
                                                                                         include depot and any new Council        Drafting needs, aims and objectives
                                                                                         two-ways                                   for 2017 LDCC Exercise
Training program                          Recovery      training  for  Social,       One on one training in Guardian for      Ongoing training
                                            Economic,        Environment   and           new LDCC staff, and refresher
                                            Infrastructure                               training for experienced staff
                                          Recruitment of 15 new LDCC staff           One on one training for key LDCC
                                            volunteers                                   Cell staff
                                                                                       QFES mandatory training for new
                                                                                         LDCC, LDMG and Recovery team
                                                                                         members
Business as usual activities              Activation of LDCC for Ex TC               Review of lessons learnt for Ex TC       Preparation for June LDMG
                                            Debbie                                       Debbie and completion of action
                                                                                         items
                                                                                       Reviewing effectiveness of Pomona
                                                                                         Disaster Management Sub Plan




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