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2026/27 FINANCIAL POLICIES · Attachment 6 - General Rates and Charges Concession Policy
Attachment 6 – General Rates and Charges Concession Policy
Council Policy
GENERAL RATES AND
CHARGES CONCESSION
POLICY
Corporate Plan Reference: Theme 5: Excellence
Objective 5.2 - Continue to deliver a
financially sustainable Council that has the
resources now and into the future to
achieve its strategic objectives. This will be
supported through the introduction of
enhanced sustainability reporting and
performance indicators, as well as ESG
(environment social and governance)
accounting practices as guided by statutory
requirements
Endorsed by Council: 23 June 2026
Revenue Services Manager and Financial
Policy Author:
Services Manager
POLICY STATEMENT
Noosa Shire Council (Council) recognises that community organisations provide an
extensive range of valuable community, sporting, recreational, environmental and cultural
services to residents of the shire. These services play a key role in the development of
strong and connected communities and the provision of positive lifestyle choices for
residents.
PURPOSE
Council currently supports these organisations through a number of mechanisms including
direct staff assistance and advice, the annual Council community grants program, its
Financial Incentives for Social and Affordable Housing Policy, and via reductions in fees
and other payments, including development fees and contributions.
Council is committed to supporting community organisations by providing concessions up
to the value of the annual general rates levied on a property owned or utilised by an eligible
community organisation.
SCOPE
Section 93(3) of the Local Government Act 2009 (the Act) states that certain land is exempt
from general rates. Section 73 of the Local Government Regulation 2012 (the Regulation)
further details land that is exempt from rating in accordance with section 93(3)(j)(ii) of the
Act.
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Attachment 6 – General Rates and Charges Concession Policy
Section 119 of the Regulation states that Council may grant a ratepayer a concession for
rates or charges. Section 120(1)(b)(i) states that the concession may be granted if Council
is satisfied the land is owned by an entity whose objects do not include making a profit.
This policy applies to an eligible community organisation that owns land (in the shire) that
is not rates-exempt under Regulation section 73.
REVIEW
This policy will be reviewed annually for adoption as part of the annual budget.
DEFINITIONS
Term Meaning
Noosa Shire Council The organisation of the Noosa Shire as established by the Local
Government Act 2009.
CEO Chief Executive Officer of Noosa Shire Council
Councillors The elected representatives of Noosa Shire Council.
Executive Team Council’s team of senior executive officers incorporating the CEO
and five Directors.
Shire The area within Noosa Shire that has been established as the
Local Government Area.
Commercial business Means a business operating on a fee for service basis and has
model the ability to generate sufficient income to support operations
(excluding those childcare centres and kindergartens who
operate as an affiliated member with the Crèche and
Kindergarten Association Ltd (C&K) or a community based early
childhood provider). Kindergartens/childcare centres operating
under a “Limited” liability, are not entitled entitle to rates
concessions under this policy.
COUNCIL POLICY
Eligibility Criteria
To be eligible for a concession under this policy, a community organisation must meet the
following eligibility criteria.
The organisation must:
1. be a not-for-profit organisation incorporated under the Associations Incorporation
Act 1981 or cognate legislation, or a company limited by guarantee, endorsed by
the Australian Taxation Office as a charitable institution (tax-exempt or a deductible
gift recipient)
2. be registered with the Australian Charities and Not-for-profits Commission as a not-
for-profit entity
3. be the owner (in its own right or as trustee) or lessee of the subject land, and be
responsible for the payment of rates and charges levied by Council
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Attachment 6 – General Rates and Charges Concession Policy
4. be substantially volunteer-based and not in receipt of State or Australian
Government operational funding
5. not operate under a commercial business model; and
6. Submit a completed ‘Concessions In-lieu of Rates and Charges Levied by Council’
form, or otherwise provide written documentation to the satisfaction of Council,
demonstrating eligibility.
Classes of Organisations
1. Community & Welfare organisations
Up to a 100% concession on general rates will apply to:
A. Community service and welfare activities: Not-for-profit organisations that exist
primarily to undertake community service and welfare activities and rely mainly on
volunteer labour, membership fees and/or community funding to operate
sustainably.
B. Crisis and emergency accommodation: Not-for-profit entities that operate for the
public benefit by providing crisis accommodation i.e. transitional short- to
medium-term accommodation including, for example, accommodation for persons
escaping domestic and family violence.
C. Affordable housing: Registered community housing providers operating in
accordance with the Housing Act 2003 providing social or affordable housing
services.
2. Housing facilities for the aged
A. Religious entities that provide housing for aged persons as defined in section 73 of
the Regulation; or
B. Not-for-profit organisations that provide high care nursing home-type housing for
aged or disabled persons. A concession is not applicable for independent living
facilities. For those properties with a combination of high-care and independent
living facilities, a concession is only applicable on general rates applicable to the
high-care portion of the property.
Note: This does not include accommodation facilities provided for aged persons by
commercial enterprises that are not registered charitable, not-for-profit, religious or
community/welfare organisations.
3. Emergency services
Up to a 100% concession on general rates will apply to not-for-profit emergency
service organisations such as SES, Rural Fire Brigades, Air Sea Rescue, and the like
that rely wholly or in part on voluntary labour and funding drawn from the community.
4. Sporting and recreation organisations
A. Up to a 100% concession on general rates will apply to not-for-profit organisations
that undertake particular sporting or recreational activities for the benefit of
members and rely exclusively on membership fees and/or community fundraising.
These organisations may hold a community liquor permit issued under the Liquor
Act 1992. This category does not include organisations with paid employees,
gambling or a bistro/or supporters club.
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Attachment 6 – General Rates and Charges Concession Policy
B. Up to a 50% concession on general rates will apply to not-for-profit community-
based organisations with a restricted liquor permits, or a community-other licence,
issued under the Liquor Act 1992, without gambling or bistro/or supporters club.
Note: Council will not grant a concession on general rates where the not-for Profit
organisation holds a community club licence, issued under the Liquor Act 1992, or
operates gambling or a bistro/ or supporters club.
Recognition Provision
As a condition of the grant of a rate concession, suitable acknowledgement is to be given
to Council by the recipient. This acknowledgement can be in the form of signage, any
form of communication by the organisation to members or proper mention at appropriate
functions, events, delegations, presentations or the like.
Concession Review Process
All concessions approved under this policy will be reviewed every four years.
Organisations will be notified in writing of the scheduled review. To be eligible to continue
to receive a concession, organisations must demonstrate their eligibility by completing the
‘Concessions In-lieu of Rates and Charges Levied by Council’ form, or otherwise provide
written documentation to the satisfaction of Council, demonstrating eligibility. Council may
request additional information and/or an on-site meeting with the organisation.
Concession recipients under this policy are required to notify Council immediately should
their eligibility status change. Failure to do so may result in Council recovering any funds
incorrectly paid to or on behalf of the organisation.
Council lease agreements
Where a community organisation has entered a lease agreement with Council, a land
valuation will need to be conducted by the Department of Natural Resources and Mines,
Manufacturing, and Regional and Rural Development to facilitate the levy of rates upon
to the property. Once Council has received the valuation and levied the rates for the
property, the organisation can apply for a concession pursuant to this policy.
ROLES AND RESPONSIBILITIES
Councillors
Councillors consider and adopt Council’s General Rate Concession Policy.
CEO and Executive Team
The CEO and Executive Team endorse the Policy for Council adoption and provide
leadership and commitment in ensuring compliance with the Policy and relevant legislation
and documents.
Revenue Services
Revenue Services administers the Policy. Revenue Services maintains the list of eligible
organisations and undertakes reviews of eligibility in accordance with the Policy.
RELEVANT LEGISLATION AND POLICIES
Local Government Act 2009
Local Government Regulation 2012
Housing Act 2003
Liquor Act 1992
Revenue Statement
Revenue Policy
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Attachment 6 – General Rates and Charges Concession Policy
HUMAN RIGHTS AND ANTI-DISCRIMINATION STATEMENT
In developing this policy, the subject matter has been considered in accordance with the
requirements of the Human Rights Act 2019 and the Anti-Discrimination Act 1991. It is
considered that the subject matter does not conflict with any human rights or
anti-discrimination imperative, and supports a human rights and non-discrimination
approach to decision making by Council.
This policy should be read in conjunction with the Human Rights Act, Council’s Human
Rights Policy, and the Anti-Discrimination Act.
Version control:
Version Reason/ Trigger Change (Y/N) Endorsed/ Reviewed by Date
1.0 Create new Director Corporate Services 29/06/2018
2.0 Review N Director Corporate Services 30/06/2021
3.0 Review N Director Corporate Services 28/06/2022
4.0 Review N Director Corporate Services 30/06/2023
5.0 Review Y Director Corporate Services 28/06/2024
6.0 Review Y Revenue Services Manager 30/06/2025
7.0 Review N Council 23/06/2026
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Used in these records
2026/27 FINANCIAL POLICIES · Attachment 6 - General Rates and Charges Concession PolicyAttachmentsMeeting 1158 · read item & discussion ↗
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