Level of Service Catalogue 2019-20

                                ACTIVITY                                          SERVICE LEVEL TARGET
                                   Develop, report & publish Council’s        Annual
                                   Financial Statements
                                   Facilitate the Queensland Audit Office     Annual
                                   audit of Council’s financial performance
                                   National Competition Policy compliance     Annual
                                   for business activities
                                   Monitor and ensure Council statutory       Ongoing
                                   compliance with accounting standards
                                   and relevant legislation.
                                   Monitor and review performance of the      Ongoing
                                   corporate financial system to ensure
                                   integrity and controls are maintained as
                                   well as optimal usage is achieved.
                                   Monitor and review reporting suite and     Ongoing
                                   General Ledger structure to ensure
                                   effective organisational budget
                                   management
                                   Participation in improving Council’s       Quarterly
                                   governance and risk management
                                   through membership of the Audit and
                                   Risk Committee and supporting Audit
                                   and Risk Working Group
                                   Preparation of balance sheet               Monthly
                                   reconciliations and supporting work
                                   papers
Reactive activities                Provide financial analysis to support      Ongoing (as required)
                                   new budget initiatives and ongoing
                                   service reviews
                                   Implementation of actions for              Ad hoc (as required)
                                   improvement resulting from internal or
                                   external audit recommendations
                                   Review proposed changes to                 Ad hoc (as required)
                                   accounting standards and their
                                   implication on Council’s financial
                                   performance and reporting
Treasury and Investment Management
[Includes managing Council’s daily cash flow, investment of funds, management of loans, credit cards and other
banking matters]
Cyclical activities                 Investment of surplus cash funds in      Ongoing
                                    accordance with Council’s Investment
                                    Policy
                                    Cash management to ensure sufficient     Ongoing
                                    daily working capital to meet Council’s
                                    cash flow requirements
                                    Management of new and existing loan      Annual
                                    borrowings in accordance with
                                    Council’s Debt Policy
                                    Reconciliation of cash balances in       Monthly
                                    accordance with audit requirements
                                    Corporate purchase card system           Weekly
                                    management
Reactive activities                 Resolve any banking transactional        As required
                                    discrepancies
                                    Requests for new purchase cards and      As required
                                    changes to card limits within the bounds
                                    of Council’s delegation limits




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