Code of Conduct

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                   Code of Conduct:
•   The maximum number of occupants on-site is not more than 8 persons at
    any one time (an occupant includes visitors to the premises).
•   Guests do not detrimentally affect the residential amenity or cause a
    nuisance to the surrounding area.
•   The premises must not be used as a party house, with no events,
    functions or parties (e.g. bucks parties, hen’s parties, raves, or
    wedding receptions for example) permitted on site.
•   No tent, caravan, camper-van or the like is used.
•   Guests will be encouraged to take conversation inside after 10pm.
•   Individual   general waste   and   recyclable   waste   containers will   be
    provided. Waste containers will be transported to the roadside on waste
    collection day by the Operator and will be removed from the roadside
    within 24 hours of collection.
•   Premises is to be kept in a tidy condition.
•   Guests are to park within the allocated on-site parking areas only to
    not cause nuisance to adjoining properties.
•   Any pets occupying the premises must be managed and not cause a nuisance
    (including a noise nuisance).
•   The Code of Conduct must be displayed in a prominent location at the
    premises so that it can be viewed by guests.

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               Complaints Management:

Where a breach of the Code of Conduct above is perceived, any complaints
will be managed as follows:


   1. The complainant must contact the responsible contact person (see below)
      managing the property to confirm a breach of the code of conduct may
      have been committed.
   2. The responsible contact person must investigate and respond to the
      complaint within 30 minutes of notification of complaint.
   3. The responsible contact person is to keep record of all complaints
      received, identifying how each complaint has been resolved or addressed
      within a reasonable time.
   4. If complaints for breaches of the code of conduct continue, Council
      will be notified by the complainant.
   5. Action will be taken by Council in accordance with Local law No.1 to
      investigate and take action as to whether the approval should be
      amended, suspended or cancelled.


 Responsible          Contact     Person   Contact Person Email Address
Contact Person        Phone Number
Suzanne Ritchie       5485 4706            [email protected]

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             Responsibility of Operator:

    •    The responsible contact person, must keep and maintain a register of
         the use of the premises for short stay letting and record in the
         register, each of the following:
          a) on each occasion on which the premises are used, or occupied, for
             short stay letting basis:
               i.   the number of adults who are users of the premises;
          b) the dates when each person’s use, or occupation, of the premises
             for short stay letting began and ended.


    •    The contact person, must make available, for inspection by Council,
         within 5 business days of receipt of a written request given at any
         time, each of:
         i.   the written record of complaints; and
        ii.   the register of occupants.