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2020-09-08 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                               8 SEPTEMBER 2020




                                Noosa Community Support
3,000,000

2,500,000

2,000,000

1,500,000

1,000,000

     500,000

             0
                        Total Revenue             Total Expenditure     Net Result - Surplus/(Deficit)

                                             2019-20          2019-20
                                             YTD…             YTD…



2.      CUSTOMERS

                     Commonwealth Home Support Program YTD Outputs
                              1 July 2019 to 30 June 2020
     Service                                                                   Services provided
     Allied Health Care                                                                    701
     Social Support - Group                              Jul 2019 – Mar 2020             6,132
                            Telephone welfare checks       During COVID                    782
                                        Welfare visits     During COVID                    230
                               Zoom exercise classes       During COVID                    365
     Goods & Assistive Technology Aids                                                      30
     Domestic Assistance                                                                 2,780
     Home Maintenance                                                                    2,518
     Home Modification                                                                     772
     Personal Care                                                                       1,002
     Flexible Respite                                                                      279
     Social support - Individual                                                         3,399
     Transport                                                                         11,598
     Brokerage                                                                           1,565
     Total                                                                             32,153

The above services (excluding zoom classes, welfare checks and visits) delivered a total of
56,478 hours of service to NCS CHSP clients during this period. Welfare telephone calls and
visits ranged from 15 minutes to 2.5 hours, depending on the needs of the client.

                                                                                       Page 46 of 48
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