2021-03-09 Planning & Environment Committee Meeting Agenda

PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA    9 MARCH 2021




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PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA                                                                 9 MARCH 2021

                                STEP 1 Complainant contacts the contact person responsible for the property
                                                                           Complainant outlines concerns to contact person.            If the contact person fails to act on the complaint and
                      The complainant phones the contact person number | Advice note: A valid complaint under the local law must be a | resolve the issue, the complainant can report this to
                       listed on the contact person sign at the front of the matter that the local law addresses — ie. not complying with Council for investigation or contact the police if itis a
                       property.                                           approval conditions or guests not complying with code of     noise and behavioral disturbance. See step 1 of
                              :                                            conduct                                                      Complaints Managed by Council.

                                            STEP 2 Contact person responds to complaint within 30 minutes
                        esi      :                                                                                                      The contact person ensure the matter is addressed
                      Pe a               eed omen a                                 This may require telephone contact and / or         and may ree to make contact with and / or attend
                      Site ee UGS basi tie Rape ity TOT Ine Hy Rempel at            attending the property.                             the property more than once until the matter is
                                                                                                                                        resolved.

                                                              STEP 3 Guests respond and cease disturbance
                        Guests respond to contact person and cease disturbing behavior or remedy other          Note, in the event of aggressive or anti-social behaviour the contact person
                                             beaches against the code of conduct.                                        may have to call the police for resolution of the matter.

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