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2021-03-09 Planning & Environment Committee Meeting Agenda
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PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA 9 MARCH 2021
Page 124 of 173
PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA 9 MARCH 2021
Contact person should It is reasonable that a nominated contact person include a letting agent or property | Expand the definition of a contact person to
include letting agents, manager to manage the property and deal with complaints — not just an individual. include letting agents, property managers and
property managers and the the like.
like
Response time to complaints | The 1* draft local law only included a requirement for the contact person to reside 20 | Include a 30 minute response time to
required minutes from the property, not the time in which a complaint had to be responded to. | complaints (or whatever the response time
required for onsite manager whichever the
A 30 minute response time to complaints is reasonable, and if an onsite manager | lesser time) and reference back to compliance
whatever the time specified in their agreement with the body corporate, whichever is | with code of conduct.
the lesser.
Residential amenity and guest | The term residential amenity requires further definition, as does what constitutes | Further clarify the term residential amenity by
behaviour unacceptable guest behaviour in the code of conduct for guests. including noise, light spill and overlooking.
. i wnat GeeIR ee Pets left unattended should also be addressed by the local law. Define what is unacceptable behaviour
* RRDIECAUIION IBAUNG The local | t { vatlestteion leselip periexiendemn the sterstum eentesl| a bags ive behaviour:
= manage pets e local law cannot prevent vehicles being legally parked out on the street or parke oud aggressive behaviour;
© es) lar BeEre Kester ears beyond the property boundary. * — yelling, screaming, arguing; or
parked legally in the street = excessively loud singing or clapping.
Include a requirement that pets must not cause
a nuisance and be managed by guests.
Remove reference to cars not being able to park
beyond the property boundary.
Overlap with bylaws for Remove the garbage to kerb requirement for
community title scheme Garbage placed to the street kerb for collection is managed by the body corporate for | properties within a community title scheme
properties for garbage and properties within a community titles scheme. where waste is managed by the body corporate.
signage.
Complaints procedure Role of | A plain English interpretation of the local law as it relates the contact person role for | Prepare a complaints procedure to sit outside of
Council dealing with complaints and when a complaint is elevated to Council responsibility is | the local law.
required, including infringement notices and penalties. The local law has the enabling
provisions — but a simple explanation is required which should sit outside the local law.
Attachment 6 — 1* Draft local law 2019 — Short stay letting — public notification — summary and response to key issues and recommendations for revised draft local law
Page 124 of 173See the original
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