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2021-03-09 Planning & Environment Committee Meeting Agenda

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PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA    9 MARCH 2021




                                                  Page 124 of 173

PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA                                                                9 MARCH 2021

                      Contact person should             It is reasonable that a nominated contact person include a letting agent or property | Expand the definition of a contact person to
                      include letting agents,           manager to manage the property and deal with complaints — not just an individual.    include letting agents, property managers and
                      property managers and the                                                                                              the like.
                      like
                      Response time to complaints | The 1* draft local law only included a requirement for the contact person to reside 20 | Include  a   30   minute  response    time  to
                      required                          minutes from the property, not the time in which a complaint had to be responded to. | complaints (or whatever the response time
                                                                                                                                             required for onsite manager whichever the
                                                        A 30 minute response time to complaints is reasonable, and if an onsite manager | lesser time) and reference back to compliance
                                                        whatever the time specified in their agreement with the body corporate, whichever is | with code of conduct.
                                                        the lesser.
                      Residential amenity and guest | The term residential amenity requires further definition, as does what constitutes | Further clarify the term residential amenity by
                      behaviour                         unacceptable guest behaviour in the code of conduct for guests.                      including noise, light spill and overlooking.
                      .      i    wnat      GeeIR ee    Pets left unattended should also be addressed by the local law.                      Define   what   is   unacceptable   behaviour
                      *   RRDIECAUIION IBAUNG           The local |        t       {   vatlestteion leselip  periexiendemn the sterstum eentesl| a      bags      ive behaviour:
                      =   manage pets                     e local law cannot prevent vehicles being legally parked out on the street or parke         oud aggressive  behaviour;
                      ©   es) lar BeEre Kester ears     beyond the property boundary.                                                            * — yelling, screaming, arguing; or
                          parked legally in the street                                                                                           =   excessively loud singing or clapping.
                                                                                                                                             Include a requirement that pets must not cause
                                                                                                                                             a nuisance and be managed by guests.
                                                                                                                                             Remove reference to cars not being able to park
                                                                                                                                             beyond the property boundary.
                      Overlap with bylaws for                                                                                                Remove the garbage to kerb requirement for
                      community title scheme            Garbage placed to the street kerb for collection is managed by the body corporate for | properties within a community title scheme
                      properties for garbage and        properties within a community titles scheme.                                         where waste is managed by the body corporate.
                      signage.
                      Complaints procedure Role of | A plain English interpretation of the local law as it relates the contact person role for | Prepare a complaints procedure to sit outside of
                      Council                           dealing with complaints and when a complaint is elevated to Council responsibility is | the local law.
                                                        required, including infringement notices and penalties. The local law has the enabling
                                                        provisions — but a simple explanation is required which should sit outside the local law.

                     Attachment 6 — 1* Draft local law 2019 — Short stay letting — public notification — summary and response to key issues and recommendations for revised draft local law

                                                                                                             Page 124 of 173
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