2018-04-10 S&O Agenda - Attachment 1 to Item 4 - Local Disaster Recovery Subplan

   Actively work and/or negotiate with financial institutions on behalf of affected people and
    businesses
   Value and build on the local capacities of services that support economic activities childcare
    services and non-profit groups
   Build on local, regional, state or territory industry and business organisations and their
    networks e.g. home business network, tourism boards, chambers of commerce
   Encourage the community to buy locally through known and trusted businesses
   Facilitate the creation of work placement projects e.g. clean up activities
   Provide short-term paid employment to retain skilled workers in their current location while
    they await their former place of employment to recovery and re-open
   Facilitate the provision of government grants, appeal distribution and charitable payments as
    financial, rather than material assistance in support of economic and local business recovery

7.3.10 Financial services

The purpose of financial assistance measures is to support those in need, while encouraging
appropriate personal responsibility. Resilience and preparedness, such as appropriate and
adequate levels of insurance, are to be encouraged.

The recovery of communities from the effects of emergencies and disasters is assisted by a
range of financial measures which provide a source of funds to businesses, local and state
government, householders and the community to assist with and promote recovery. These
sources include insurance and may also include government provided natural disaster relief and
public appeals.

Assistance may also be provided by banks e.g. the suspension of mortgage or loan repayments
and provision of financial counselling and advice, and the Australian Taxation Office has
information to guide tax payers who have been affected by a disaster.

Communities should be encouraged to explore their own resources, and to plan and be prepared
for an emergency event. Changing community expectations and the political landscape have
historically impacted on the provision of financial services.

The need for financial assistance measures such as insurance, federal and state government
assistance and appeals are critical after a disaster because of the effect on people’s employment
and livelihoods.

7.3.11 Insurance

Insurance is the primary means of gaining financial compensation for the cost of restoration. The
major types of insurance cover are for home and contents, income protection and property and
business interruption.

The Insurance Council of Australia assists people affected by a disaster to navigate and negotiate
the insurance process through the Insurance Taskforce Catastrophe Coordination Arrangements
(2012) by providing:
 Senior industry representation to the state and federal recovery groups
 A 24hr escalation path for insurance queries from the impacted community
 Key insurance data and decision support to the community and government
 Clear public communication about the insurance response to the event
 Liaison between insurers, assessors, brokers, trades, suppliers at an industry level on issues
    of collective importance to delivering services to the impacted community

The Economic Subgroup should consider involving Insurance Council of Australia participation
in insurance and insurance claim matters arising from the disaster.


Noosa Local Disaster Recovery Subplan 2018                                                Page 65