Noise Management Plan · 132005.1133.13

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 1 of 12




INTRODUCTION

This Noise Management Plan has been prepared for the Facilities Building, Parkridge, 75 Resort
Drive, Noosa Heads, aspects of which have the potential to noise impact the occupants of the nearby
residential apartment buildings.

This Facilities Building comprises:

        reception;
        café;
        outdoor dining;
        shared multipurpose room;
        gymnasium;
        convenience store;
        kitchen;
        office;
        amenities.

Potential noise sources associated with the Facilities Building are:

        plant and equipment, which includes air-conditioning, refrigeration and exhaust fans;
        delivery vehicles;
        waste collection;
        patron noise, in particular the outdoor dining; and
        amplified music.

The proposed hours of operation of the café and outdoor dining areas of the Facilities Building are
0600 hours to midnight, daily.

For details of all of the potential noise sources and their associated source noise levels, noise limits,
calculated noise level impact at the closest residential and required noise control measures, refer to
the David Moore & Associates Pty Ltd report titled Environmental Noise Level Impact Assessment of
Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads conducted for Altum Constructions,
Report R19083/D3422/Rev.1/19.12.2019.

Refer Figure 1 for the location of the Facilities Building relative to all other on-site residential for
Parkridge. Compliance with the noise limits at the on-site Parkridge residential would also result in
noise limit compliance at all other nearby residential. Figure 2 is a floor plan for the Facilities Building.


OBJECTIVE

This Noise Management Plan establishes the noise limits for the Facilities Building, together with the
requirements to achieve compliance with these noise limits at all of the closest residential.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 2 of 12




                                                 Figure 1
         Site Plan (Top of the Page is Approx. SSE) For Facilities Building and Closest Residential



David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 3 of 12




                                                      Figure 2
                        Floor Plan for Facilities Building (Top of the Page Approx. SSE)




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 4 of 12




NOISE LIMITS

In accordance with the Noosa Council Decision Notice – Minor Change document dated 18 October
2019 (Council reference 132005.1133.10) the following should be noted with respect to noise and the
Facilities Building:

81.      Noise emission from mechanical equipment (air conditioners, refrigeration equipment, or pool
         pumps, etc) shall comply with the following requirements:

         a.        A person must not use equipment on any day if it makes or causes noise to be made:

                   i.       From 10pm to 7am: not more than the higher of either:
                            a.     40 dB(A);
                            b.     3 dB(A) above the background noise level;

                            No audible noise for pool pumps apply during these hours.

                   ii.      From 7am to 7pm: not more than the lower of either:
                            a.     50 dB(A);
                            b.     5 dB(A) above the background noise level;

                   iii.     From 7pm to 10pm:
                            a.     Not more than 3 dB(A) above the background noise level.

84.      The location and noise attenuation for all plant and equipment is to comply with the
         requirement of the Environmental Protection (Noise) Policy and Noosa Council’s Local Law
         No. 12 Control of Nuisances.

In consideration of the above, together with the Acoustic Quality Objectives and ‘background creep’
requirements of the Environmental Protection (Noise) Policy 2008 and Australian Standard AS
2107:2000 Acoustics – Recommended design sound levels and reverberation times for building
interiors, the following noise limits have been adopted for the Facilities Building:

Steady State Noise Source

        daytime (0700 to 1900 hours):                    50 dB(A) LAeq,adj,T;
        evening (1900m to 2200 hours):                   43 dB(A) LAe,adj,T;
        night-time (2200 hours to midnight):             38 dB(A) LAeq,adj,T.

Time Varying Noise Source

        daytime (0700 to 1800 hours):                    50 dB(A) LAeq,adj,T;
        evening (1800m to 2200 hours):                   45 dB(A) LAe,adj,T;
        night-time (2200 hours to midnight):             40 dB(A) LAeq,adj,T.

The above noise limits relate to immediately outside a residential building. The steady state noise
limits are in accordance with Condition 81 of the Noosa Council approval for the Facilities Building.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 5 of 12




CLOSEST RESIDENTIAL

Relative to the Facilities Building (RL 16.55m) the closest residential components of Parkridge are as
follows:

        Block 2, approximately 35 metres distant:
             o Level 1, RL 19.95 m, +3.4 metres;
             o Level 2, RL 23.0 m, +6.5 metres;
             o Level 3, RL 26.05 m, +9.5 metres;

        Block 3, approximately 18 metres distant:
             o Level 1, RL 16.3 m, -0.3 metres;
             o Level 2, RL 19.35 m, +2.8 metres;
             o Level 3, RL 22.4 m, +5.9 metres;

        Block 14, approximately 65 metres distant:
             o Level 1, RL 27.55 m, +11.0 metres;
             o Level 2, RL 30.6 m, +14.1 metres;

        Block 19, approximately 50 metres distant:
             o Level 1, RL 34.175 m, +17.6 metres;
             o Level 2, RL 37.175 m, + 20.6 metres;

        Block 20, approximately 50 metres distant:
             o Level 1, RL 30.4 m, +13.9 metres;
             o Level 2, RL 33.4 m, + 16.9 metres.

The elevation of some of the Blocks, particularly Blocks 18 to 21, result in the roof over the outdoor
dining area acting as an acoustic barrier for some of the diners in this area.


NOISE CONTROL MEASURES


Delivery Vehicles

The source noise level for delivery vehicles was based on data already held by the acoustic
consultant. To comply with the nominated noise limits delivery vehicles for the Facilities Building are
only permitted on site between the hours of 7:00am and 6:00pm daily.


Waste Collection Vehicles

The source noise level for a waste collection vehicle was based on data already held by the acoustic
consultant. To comply with the nominated noise limits waste collection vehicles for the Facilities
Building are only permitted on site between the hours of 7:00am and 6:00pm daily.


Gymnasium

Gymnasium to only operate with all external openings (doors and windows) closed. The only possible
variation to this requirement would be for quiet activities within the gymnasium during the daytime.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 6 of 12




Plant and Equipment

All of the plant and equipment associated with the Facilities Building is located on the roof of the
Facilities Building, in a purpose constructed Plant Deck. This plant deck comprises a concrete floor
and masonry nib walls all round, ranging in height from 800 mm to 1600 mm, an acoustic louvre for
the western end wall (from the top of the nib wall to the underside of the plant deck roof, including an
access door) and roof over. The plant and equipment located on this plant deck includes:

    kitchen exhaust fan;
    Daikin RXYQ8AYM air-conditioning unit;
    Daikin RXYQ16AYM air-conditioning unit;
    Daikin RXYMQ4AV4A air-conditioning units, two of;
    Glacier GC 301-B-2.7 refrigeration units, two of;
    MINT HUCE22-1M refrigeration unit;
    MINT HUCE-1L refrigeration unit.

The noise control measures for the rooftop plant deck are:

1.   western access door to remained closed at all times;

2.   western access door to be fitted with an automatic door closer;

3.   no additional plant and equipment to be added to the plant deck without the prior approval of an
     acoustic consultant;

4.   kitchen exhaust fan can be operated at ‘high’ (75%) until 2200 hours, but from 2200 hours it must
     only be operated at ‘low’ (50%);

5.   plant and equipment (excluding the kitchen exhaust) can operate 24-hours per day, 7-days per
     week.

6.   with all of the plant and equipment operating and the kitchen exhaust fan set to ‘high’ (75%) a
     noise assessment was conducted on the evening of Monday 2 December. The results of this
     noise assessment are that the combined noise of all of the plant and equipment operating and the
     kitchen exhaust set to ‘high’ complies with the daytime and evening noise limits, at all of the
     closest residential.

7.   with all of the plant and equipment operating and the kitchen exhaust fan set to ‘low’ (50%) a
     noise assessment was conducted on the evening of Wednesday 18 December. The results of
     this noise assessment are that the combined noise of all of the plant and equipment operating
     and the kitchen exhaust set to ‘low’ complies with the night-time (2200 hours to midnight) noise
     limit, at all of the closest residential.

8.   Based on the evening noise assessments plant and equipment noise levels comply with the noise
     limits nominated in Condition 81 (with operating conditions as detailed in this Noise Management
     Plan) for steady state noise sources.


Patron Noise

The source noise level for patrons was based on the formula LWAeq = 15 × log10 (number of patrons) +
64 dB(A) (technical paper ‘Prediction of Noise from Small to Medium Sized Crowds (Hayne et al,
2011).

For the outdoor dining area (no including the internal shared space), approximately 75% of this total
area is roofed.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 7 of 12




The underside of the solid roof over that part of the outdoor dining area closest to the café and shared
space, a ceiling area approximately 6 metres by 22 metres plus 7 metres by 2 metres, has acoustic
absorbent panelling incorporated into this ceiling. This acoustic absorbent panelling is contained in
one area which is approximately 5 metres by 15 metres, and represents approximately 51% of the
total ceiling surface area.

Given the small area of the shared space (which presumably could be used for dining) compared to
the total of the outdoor dining area all calculations of patron noise impact have assumed that all
patrons are outdoors. The fact that some patrons could be inside (in the shared space) would not
make any significant difference to the noise impact calculations (regardless of doors to this shared
space open or closed).

For the café and outdoor dining area the total capacity has been assumed to be 150 persons, and this
space will trade from 0600 hours to midnight, daily. The assumed patron numbers, for the purpose of
calculating noise impact, are:

        0600 to 0700 hours:          30 patrons;
        0700 to 2200 hours:          up to 150 patrons;
        2200 to midnight:            100 patrons.

Based on these patron numbers for the different time periods patron noise impact was calculated to all
of the closest residential, namely Blocks 2, 14, 18-21 and 3 and 4. With due consideration of the
following:

    1. residential elevated above the outdoor dining area and the roof of the dining area acting as an
       acoustic barrier for some of the diners (particularly Blocks 18 to 21);

    2. angle of view to the outdoor dining area;

    3. barrier effect of the intervening roof of the Facilities Building (for Blocks 3 and 4);

    4. solid balustrading at least 900 to 1000 mm high to the following balconies:

                  Block 2, south facing balconies;
                  Block 3 and 4, eastern facing balconies;
                  Block 14, southern aspect of balconies;
                  Block 18, 19, 20 and 21, west facing balconies.

patron noise was calculated to the closest external living areas and compared to the time varying
noise limit criteria. For all of the above residential Block balconies the daytime and evening (and early
morning) noise limits were complied with. For the night-time period, 2200 hours to midnight, for some
balconies, the noise limit criteria was exceeded by up to 1 dB(A). This magnitude of exceedance is
not significant and no additional noise control measures are required.

All of the above is with respect to patron noise impact to the closest residential external living areas,
the night-time noise criteria for which also equates to immediately inside the apartment with windows
and doors open. Inside the closest residential apartments, with windows and doors closed, the noise
level of patrons would be at least 15 to 20 dB(A) less and easily comply with the internal noise criteria.

The noise control measures for patron noise in the outdoor dining area/cafe are:

        outdoor dining area/café not to commence trading until 6:00 am daily;
        outdoor dining area/café not to trade after midnight, daily;
        outdoor dining not to extend beyond the outdoor dining area;
        solid balustrading at least 900 mm high to the following balconies:
              o Block 2, south facing balconies;
              o Block 3 and 4, eastern facing balconies;
              o Block 14, southern aspect of balconies;



David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 8 of 12




              o    Block 18, 19, 20 and 21, west facing balconies

Whenever possible diners should be located as close as possible to the café/shared space, to
minimise their line of sight to the closest residential.

Compliance with the above will also result in noise limit compliance with all ‘off-site’ residential.

It should also be noted that if the café and outdoor dining area are to have a Liquor Licence then
patron noise limits and noise control is a matter for the Office of Liquor and Gaming Regulation.


Amplified Music

On the basis that the café and outdoor dining area will have a Liquor Licence, then the noise limits for
amplified entertainment (and patron noise) will be detailed on their Liquor Licence.

To establish amplified music noise limits the Office of Liquor and Gaming Regulation will require an
actual amplified music noise assessment to be conducted. This will need to include background noise
assessments at 2200 hours and midnight, to define the residential noise limits, as well as an
assessment of actual amplified music conducted concurrently from 3 metres from the speakers and at
the closest residential.

As a preliminary indication of the permissible volume which achieves compliance with the time varying
noise limits, the amplified music noise limits for the in-house speaker system are:

         daytime and evening (0700 to 2200 hours):                          80 dB(A) LAeq,adj,T at 3 m from the
                                                                             speakers;
        night-time (0600 to 0700 and 2200 hours to midnight):               76 dB(A) LAeq,adj,T at 3 metres from
                                                                             the speakers.

For the above amplified music noise limits the noise control measures are as follows:

        all speakers located just below ceiling height;
        all speakers directed downwards;
        all speakers located within the area defined in Figure 3;
        no speakers in addition to the in-house speakers are permitted on site;
        any live performer must play through the in-house system.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads            Page 9 of 12




                                                    Figure 3
         Floor Plan for Facilities Building, Including Location for Ceiling Speakers (Red Rectangle)




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads           Page 10 of 12




General

The following additional noise control measures have been incorporated into the Facilities Building:

    1. Approximately 75% of the outdoor dining area is roofed over;

    2. For that part of the roof closest to the café (roof with ceiling lining below), approximately 75 m 2
       has acoustic absorbent panelling incorporated into the ceiling lining. This represents
       approximately 50% of the primary roofed area out from the café (but not including the
       additional awning which is roof only – no ceiling lining).

    3. Trading hours for the café and outdoor dining areas is limited to 0600 hours to midnight daily.

    4. In accordance with Noosa Council Condition 85, once the Facilities Building is completed final
       certification is required from an appropriately qualified acoustic consultant confirming that all of
       the noise control requirements of the approval have been complied with.

The following additional noise control measures have been incorporated into all of the residential
apartments:

    1. ALL residential apartments are fully air-conditioned (all habitable rooms);

    2. Residential apartment glazing facing the Facilities Building (for the closest Blocks, namely 2, 3
       and 4, as well as 18 to 21) is 6 mm thick toughened glass for sliding glass doors and, for any
       windows above the sliding glass doors, 6 mm float glass, both of which are thicker (and
       provide greater noise reduction) than what would normally have been installed when the
       original 2006 noise report was prepared.

    3. Every residential apartment balcony has full height (and full depth of the balcony) end walls
       (masonry construction) which are, effectively, wing walls for those apartments not directly in
       line with the Facilities Building and in particular the outdoor dining area.

    4. Solid balustrading at least 1000 mm high to all residential balconies, with this solid
       balustrading acting as an acoustic barrier.


Complaint Response

In the event of a complaint about noise being received, the person taking the call will record as much
information as possible, including:

        complainant’s full name;
        complainant’s address;
        complainant’s contact telephone number (mobile or land line);
        nature of their complaint, for example, time that the noise was audible, location where the
         noise was audible (inside or outside residence), type of noise – continuous or stop/start or
         varying over time, likely source of noise such as air-conditioning units, pump, etc.

Refer Attachment A for a copy of a Complaint Response Form.

After obtaining the above detail (or as much detail as the complainant is willing to provide) the person
taking the complaint to advise the complainant that there is a Noise Management Plan in place for the
Facilities Building and that this requires that both the Facilities Building Manager as well as the Body
Corporate Manager will be involved in the investigation of their complaint. The complainant should
also be advised that if it is found that there has been non-compliance with this Noise Management
Plan that action will be taken to ensure that the breach does not occur again.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads           Page 11 of 12




At the conclusion of the call copies of the Complaint Response Form will be passed to the Facilities
Building Manager and the Body Corporate Manager, who will jointly investigate the complaint. This
investigation must determine whether or not the noise complained of did in fact come from Parkridge
Noosa. If the noise did come from Parkridge Noosa and it was a non-compliance of this Noise
Management Plan then action must be taken to ensure that it does not occur again.

Body Corporate Manager or Facilities Building Manager to contact the complainant and advise the
outcome of the investigation of their noise complaint and, as applicable:

        noise was not from Parkridge Noosa; OR
        noise was from Parkridge Noosa but occurred within the permissible operating times/within the
         permissible noise limits of the approved Noise Management Plan; OR
        noise was from Parkridge Noosa and did occur outside of the permitted operating times/was
         above the permissible noise limits of the approved Noise Management Plan and that
         measures have been taken to ensure that it does not occur again.

If necessary an acoustic consultant could be engaged to assess noise impact regarding the noise
source being complained about and, if applicable, noise control measures nominated.

A noise impact assessment is to be undertaken upon completion of the Facilities Building.

All noise complaints are to be documented on the Complaint Response Form and stored by the Body
Corporate for a minimum of 3 years.




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19

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Noise Management Plan Prepared For Facilities Building, Parkridge, 75 Resort Drive, Noosa Heads           Page 12 of 12




                                                  ATTACHMENT A



                             COMPLAINT RESPONSE FORM - PARKRIDGE NOOSA

General Information                               Complaint Information Details
Date:
Time:
Type of Complaint:
noise, dust, etc)
Communication Method:
(letter, phone, personal, etc)
Complainant Contact Details
Name:
Address:


Telephone Number:
Weather Conditions at Time of Complaint
General Description:
(overcast, sunny, raining, foggy, etc.)
Wind Direction:
Wind Speed:
Summary of Complaint Response:




Investigation Details:




Person Responsible for Investigation:
Name:
Signature:
Telephone number:
Action Taken:




Date:




David Moore & Associates Pty Ltd                                             Our reference: R19084/D3295/Rev.3/19.12.19