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                       AGENDA


Infrastructure & Services
   Committee Meeting


              Tuesday, 28 April 2015


                 commencing at 9.00am
         Committee Room, 9 Pelican Street, Tewantin



Committee: Crs Sandy Bolton (Chair), Bob Abbot, Frank Pardon, Noel Playford
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Section 2

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                28 APRIL 2015


TABLE OF CONTENTS

ITEM                                                                     PAGE
ATTENDANCE & APOLOGIES                                                        -
PRESENTATIONS                                                                 -
PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS                                 3
1      PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 3RD QUARTER
       2014/15                                                               3
Civil Operations                                                             7
2      NOOSA BUSHLAND RESERVE FIRE MANAGEMENT PLAN 2015                      7
Infrastructure Planning & Design                                            29
3      NOOSA - DESIGN PRINCIPLES UPDATE                                     29
4      WALLACE PARK PRECINCT SIGNAGE AND NUMBERING                          32
5      2015 EASTER FREE HOLIDAY BUSES SUMMARY                               36
6      CAPITAL PROGRAM DELIVERY STATUS - APRIL 2015                         42
7      CUSTOMER REQUEST MANAGEMENT STATUS - MARCH 2015                      46
8      NOOSA WATERS LOCK CARDS UPGRADE                                      50
9      WEYBA CREEK ESPLANADE - BANK EROSION                                 52
COMMUNITY SERVICES DEPARTMENT REPORTS                                       60
10     COMMUNITY SERVICES DEPARTMENT UPDATE - 3RD QUARTER 2014/15           60
Community Development & Sport & Recreation                                  70
11     POMONA COORAN RUGBY LEAGUE CLUB LIGHTS                               70
12     FESTIVE SEASON EVENTS GRANTS POLICY                                  74
Libraries & Galleries                                                       81
13     LIBRARIES STRATEGIC PLAN                                             81
Waste & Environmental Health                                                87
14     WASTE MANAGEMENT - 4 MONTHLY REPORT TO 31 MARCH 2015                 87
15     ENVIRONMENTAL HEALTH - 4 MONTHLY REPORT TO 31 MARCH 2015             95
CLOSED SESSION                                                          -




                                                                  Page 2 of 100

Section 3

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                           28 APRIL 2015



PLANNING & INFRASTRUCTURE DEPARTMENT REPORTS
(Infrastructure Services only)

1                          PLANNING & INFRASTRUCTURE DEPARTMENT UPDATE - 3RD QUARTER 2014/15
DOCUMENT INFORM AT ION




Author                                Director, Planning & Infrastructure, Martin Drydale
                                      Planning and Infrastructure Department

Index                                 Subject/Branch Management/Internal Departmental Meetings/Planning &
                                      Infrastructure

Attachments                           Nil.


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Director, Planning and Infrastructure to the Infrastructure and
Services Committee Meeting dated 28 April 2015 providing an update on operations of the
Planning and Infrastructure Department for the period 1 January 2015 to 31 March 2015.


REPORT
The Planning and Infrastructure Department consists of the following Branches and teams:

                       Planning & Environment
                       Strategic Land Use Planning
                       Asset Planning
                       Infrastructure Planning & Design
                       Civil Operations
                       Building & Plumbing Services

This following table provides an update on the activities undertaken in the Planning and
Infrastructure Department during the quarter January to March 2015.

Information is also provided on activities that are currently being worked on and provides an
indication of future activities to be undertaken.




                                                                                              Page 3 of 100

Section 4

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                                    28 APRIL 2015


PLANNING & INFRASTRUCTURE SERVICES DEPARTMENT

SECTION                  RECENT ACHIEVEMENTS                              CURRENT PRIORITIES                               LOOKING AHEAD
Planning &                  Workshop with Council on Noosa River           Weyba Creek Bank Stabilisation options         Implementation of Service Review
Environment                   Management Options                             Guidelines for Environment Levy                  recommendations
                            DA Planning Service Review completed           Mapping of Strategic Biodiversity              Glossy Black Training Day to be
                            Successful Green Army Application for            Corridors                                        arranged
                              Bushland Care Program                          Pest Management Plan report to                 Implementation of Pest Management
                            Council adoption of Environment Levy             Council                                          Plan actions
                              Policy                                         Develop detailed Business Case for             Develop Environmental Offset Register
                            Community consultation for Draft Pest            Management of Mooring and Anchoring            Develop Environment Profile web pages
                              Management Plan completed                        on Noosa River                                 Coordinate a Hosted Property visit for
                                                                             Development of LGIP (i.e. update PIP)            Land For Wildlife & Voluntary
                                                                               consistent    with    state     Statutory        Conservation Areas
                                                                               Guidelines                                     Development of more detailed trading
                                                                             Ongoing progress with Information                activity reports for Council
                                                                               Request for application to extend Noosa        Develop register of existing businesses
                                                                               Civic                                            in Noosaville industrial area
                                                                             Review and update Bushland Reserve             Coordinate Property Open Day for LfW
                                                                               Management Plans                                 and VCA members

Strategic   Land   Use    Still awaiting State response to                 Business Land Demand consultant                Possible new Planning legislation
Planning                    Planning Scheme amendments                         appointed                                        implications
                            o    Reducing red tape on small and              Agriculture and Agricultural Lands             Next SEQ Regional Plan
                                 rural businesses;                             Study nearing completion                       Strategies to inform next planning
                            o    Improved       choice    for     small      Housing Needs analysis                           scheme
                                 affordable housing options;                 Noosa River Hydrodynamic modelling             Assist with Social Plan and Economic
                            o    Improved visitor accommodation                to be tendered                                   strategy
                                 options      including      increased       Flood management strategy                      Identify priorities for climate change
                                 camping options                                                                                planning across Council
                            o    Improved flood risk mapping;
                            o    Improved climate change risk
                                 management
                            o    Clarified biodiversity and vegetation
                                 management
                          Community Profile reported to Council
                            and factsheets produced for website

                                                                                                                                                       Page 4 of 100

Section 5

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                               28 APRIL 2015



SECTION               RECENT ACHIEVEMENTS                               CURRENT PRIORITIES                             LOOKING AHEAD
Asset Planning           Further     implementation      of   the        Asset management plan development            Further development of work order
                           Technology One (T1) mobility system.            Further implementation of the mobility         management system to improve asset
                         Development of the capital works                  across other asset classes                     management outcomes
                           database within the T1 system.                  Development of reporting capabilities        The development of a stormwater asset
                         Finalisation of the capital works budget          within the T1 asset system                     renewal program
                           development for 2015/16                         Development of 5 and 10 year capital
                         Tender awarded for the asset condition            programs
                           assessment of the sealed road network           Development of a 5 year reseal and
                                                                             rehabilitation program for sealed road
                                                                             network.

Infrastructure           Tenders awarded for 15 bus stop                 Ongoing delivery of designs for the          Designing and planning for        the
Planning & Design          designs for Capital Works program.                Capital Works Program.                         2015/2016 Capital Works Program
                         Munna       Point     Bridge    tender          Noosa Waters lock cards audit                Transport Strategy
                           documentation completed                         Design Principles project nearing            Electric bus live trial
                         Easter free holiday buses                         completion
                                                                           Traffic Study
                                                                           Electric Bus trial preparations

Civil Operations         Parks service review completed                  Delivery of Resurfacing &                    Development of Noosa Tree Policy
                         Tree Policy adopted by Council                    Gravel Road Re-sheeting Programmes             guidelines
                         Testing of potential rehabilitation             Finalising a Fire Management Plan for        Appointment of Parks and Natural
                           candidates for Road Reseal &                      Noosa Shire.                                   Areas Co-ordinator
                           Rehabilitation Programme completed.             2015/16 budget development


Building & Plumbing      Met legislative time frames for Plumbing        Second round of Building          final      Development of more detailed trading
Services                   approvals.                                        approvals commenced                            activity reports for Council
                         Met response timeframe for plumbing
                           information       request.    (legislative
                           requirement 10 days)
                         Met response timeframe Referral
                           Agency         Building.      (legislative
                           requirement 10 days)
                         Electrician appointed



                                                                                                                                                  Page 5 of 100

Section 6

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015


Previous Council Consideration

Nil.

Finance & Risk

All the activities identified are covered under the approved budget for the Planning and
Infrastructure Department.

Consultation

External Consultation - Community & Stakeholder

Nil.

Internal Consultation

Nil.

Departments/Sections Consulted:

       Community Services                   X   Planning & Infrastructure
       Disaster Management & Public Order   X   Building & Plumbing Services
       Waste & Environmental Health         X   DA Planning
       Community Facilities                 X   Strategic Land Use Planning
       Cultural Facilities                  X   Asset Design & Investigations
                                            X   Asset Planning
                                            X   Civil Operations
                                                Environment
                                            X
       Executive Office                         Corporate Services
       Community Engagement                     Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




                                                                                Page 6 of 100

Section 7

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                28 APRIL 2015


Civil Operations
2                        NOOSA BUSHLAND RESERVE FIRE MANAGEMENT PLAN 2015
DOCUMENT INFORM AT ION




Author                              Civil Operations Manager, Allan Hull
                                    Principal Environment Officer, Peter Milne
                                    Planning and Infrastructure Department

Index                               ECM/ Subject/ Fire Management Plan

Attachments                         1.   Draft Noosa Bushland Reserve Fire Management Plan 2015 - 2017


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Civil Operations Manager and Principal Environment Officer,
to the Infrastructure and Services Committee Meeting dated 28 April 2015 and:
A.                       Approve the Noosa Bushland Reserve Fire Management Plan 2015 - 2017, shown at
                         Attachment 1 to the report;
B.                       Note that fire management works proposed for 2015/2016 as set out in the Noosa
                         Bushland Reserve Fire Management Action Plan are subject to consideration as part of the
                         2015/16 budget process and that fire management works proposed for 2016/2017 will be
                         reviewed following the 2015/16 program and will also be subject to future budget
                         consideration.


REPORT
Draft Noosa Bushland Reserve Management Plan 2015 - 2017

Under the Fire and Rescue Service Act 1990, Noosa Council has certain obligations in relation to
fire management on bushland reserves. Responsibilities include managing fuel loads, reporting
and extinguishing unauthorised fires, and notifying neighbours and authorities of any planned
burns.

The development of a Noosa Bushland Reserve Fire Management Plan was endorsed by
Council at its Ordinary Meeting on 12 February 2015. A Draft Bushland Reserve Fire
Management Plan 2015 - 2017 (refer to Attachment 1) has been developed, which proposes the
following actions:

 Deliver a programme of fire hazard assessments across the bushland reserve network;
 Prioritise reserves for fire management actions;
 Establish and improve fire trail networks and fuel reduction zones;
 Plan for ecological burns;
 Initiate bushland reserve neighbour bushfire education campaigns in conjunction with
   Queensland Fire and Emergency Services;
 Build capacity with other agencies such as Queensland Fire and Emergency Services,
   Department of National Parks, Sports and Racing, Department of Natural Resources & Mines
   and other large landholders to manage bushfire and assist with planned burns;



                                                                                                   Page 7 of 100

Section 8

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015



 Improve Council’s fire management capacity through staff training and the purchase of fire
   equipment; and
 Develop communication processes with key stakeholders such as Bushland Care Groups,
   when implementing fire management works.

Council, at its Ordinary Meeting on 12 February 2015, also endorsed the commencement of
bushfire risk assessments for 122 Bushland Reserve. So far, six reserves have been identified as
a high priority for assessment based on their size, proximity to residential areas and having
continuous vegetation with neighbouring private or public land. Three reserves are recommended
for immediate works, subject to further risk and ecological assessment. These are:

 Harlow Bushland Reserve, Noosa Parklands (ecological burn)
 Eenie Creek Bushland Reserve, Lake Entrance Bvd (widen existing fire trails by 1m,
   establish new 5m fire trails on eastern boundary, and prescribed burn 1 block)
 Livistona Bushland Reserve, Doonan-Quarry block (ecological burn)

Delivery of Fire Management Plan

The Fire Management Plan includes a three year Action Plan to be managed by Council’s
Natural Areas team. The following methods of delivery are recommended:
 Reserve assessments: 116 bushland reserves will need to undergo further risk and
   ecological assessment. Depending on the size of the reserve, it can take one day for two staff
   to complete these assessments. The Action Plan proposes:
      o   Year 1: thirty reserves to be prioritised for assessment. Assessments are to be
          undertaken by fire consultants, alongside Natural Areas staff, to provide mentoring and
          training in fire fuel hazard assessment.
      o   Years 2 & 3: With the above experience, and with formal training, the remaining reserves
          can be assessed by Natural Areas staff. To achieve this, two Natural Areas staff would
          need to be taken offline for 6 weeks, prior to the spring fire season, and those positions
          backfilled. There is an opportunity to commence training in bushfire fuel hazard
          assessment in May 2015, funded from the Corporate training budget, and this training has
          been booked. Further training is planned for the remaining Natural Areas staff.
 Fire management training: It is recommended that Natural Areas staff undertake/update
   formal public safety and fire management training. This will enable staff to deliver planned
   burn programs and respond to bushfire on Council reserves.
 Delivery of planned burn program: The Fire Management Plan proposes three planned burns
   in Year 1. It is proposed that the planned burns be undertaken by Natural Areas staff with the
   help of fire management contractors, and Queensland Fire & Emergency Services, subject to
   their availability. Many bushland reserves are in the urban interface, i.e. they do not border
   National Park or other large landholders. For those reserves that share a common boundary
   with National Park, it is recommended that Council explores joint working relationships for
   burn program delivery. National Parks and Queensland Fire and Emergency Services have
   been contacted regarding joint fire management activities and are supportive, subject to their
   own work priorities. Queensland Fire and Emergency Services-Rural organises the Sunshine
   Coast Fire Management Group meetings for State, Local Government and private
   landholders and this meeting provides an opportunity to discuss joint fire management
   between stakeholders. Year 2 & 3 planned burn programs will be subject to further
   assessment and review of the Fire Management Plan.
                                 



                                                                                     Page 8 of 100

Section 9

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


   Fire trail development: Development of an effective fire trail network is a key priority of the
    Fire Management Plan. Council does not have specialist fire trail equipment. The purchase of
    such plant (e.g. large positrack with mulching head) is not considered cost effective for
    Council as the equipment is expensive and would only be used on occasion. It is proposed
    that fire trail development be contracted out when needed.

Previous Council Consideration

Ordinary Meeting, 12 February 2015, Item 2, Page 5
That Council note the report by the Manager, Civil Operations and Principal Environment Officer,
to the Infrastructure and Services Committee Meeting dated 3 February 2015 and:
A.    Note that a review of fire management of Noosa’s Bushland Reserve Network has been
      completed;
B.    Endorse the commencement of bushfire risk assessments, as per industry standard, by
      Planning and Environment Branch and Natural Areas staff for priority bushland reserves;
C.    Endorse the development of a new Noosa Bushland Reserve Network Fire Management
      Plan by Planning and Environment Branch staff, in consultation with Civil Operations.

Finance & Risk

The attached Fire Management Plan will be considered as part of the 2015/16 budget
development.

Future years funding of the Fire Management Plan will be submitted for consideration once all
bushland reserve assessments are completed.

Further risk assessments and ecological assessments are to be undertaken prior to any works.

Consultation

External Consultation - Community & Stakeholder

Qld National Parks, Sports & Racing
Qld Fire and Rescue Services-Rural
Qld Fire and Rescue Services-Urban
Qld Public Safety Business Agency
Sunshine Coast Council
Redland City Council
Ipswich City Council
Gold Coast City Council
Logan City Council

A copy of the Draft Fire Management Plan was sent to Qld National Parks, Sports and Racing,
Qld Fire and Emergency Services (Rural and Urban), Qld Public Safety Business Agency and
Sunshine Coast Council. Qld Fire and Emergency Services and Qld Public Safety Business
Agency provided feedback which was incorporated into the Fire Management Plan. Other
Councils were consulted by phone on their fire management programs.

Qld Fire and Emergency Services, Qld National Parks, Sports and Racing, Councillors and
neighbours, are to be advised of the nature, extent and timing of any works. Environment groups
and bushland care groups are to be consulted prior to works.




                                                                                    Page 9 of 100

Section 10

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                           28 APRIL 2015


Internal Consultation

Manager Civil Works
Director Community Services
Natural Areas

Departments/Sections Consulted:

x   Community Services                   x   Planning & Infrastructure
x   Disaster Management & Public Order       Building & Plumbing Services
    Waste & Environmental Health             DA Planning
    Community Facilities                 x   Strategic Land Use Planning
    Cultural Facilities                      Asset Design & Investigations
                                             Asset Planning
                                         x   Civil Operations
                                             Environment
                                         x
    Executive Office                         Corporate Services
    Community Engagement                     Finance
    Customer Service                         ICT
    Executive Support                        Procurement & Fleet
    Governance                               Property & Facilities
    Human Resources                          Revenue Services




                                                                             Page 10 of 100

Section 11

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28ATTACHMENT
                                                         APRIL 2015 1


                                                     ATTACHMENT 1




                                                      Page 11 of 100

Section 12

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 12 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                          28 APRIL 2015

 ® Noosa Council 2015
 www_noosa.gid.gov.au
 General Enquiries: 8.15 am - 5.00 pm Monday to Friday (excluding public holidays)
 By telephone: (07) 5328 6500 (including After Hours emergencies)
 By email: [email protected]
 Fax: (07) 5329 6501
 Street Address: 9 Pelican Street, TEWANTIN
 Postal address: PO Box 141, TEWANTIN QLD 4565
<Draft Feb 2015> OR <Insert date document was endorsed by council>
 Acknowledgements
 Council wishes to thank all interested stakeholders who have taken the time and
energy to help guide the development of this plan.
 Disclaimer
 Information contained in this document is based on available information at the time of
 writing. All figures and diagrams are indicative only and should be referred to as such.
This is a strategic document which deals with technical matters in a summary way
 only. Councd or its officers accept no responsibility for any loss occasioned to any
person acting or refraining from acting im reliance upon any material contained in this
 document.

                                                                                             Page 12 of 100

Section 13

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 13 of 100

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Section 14

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 14 of 100

1.0   Introduction
Within Noosa Shire there are 159 bushland reserves covering an area of 2633ha. The reserves are
managed by Councils Natural Areas operational team. Map 1 shows the distribution of the
reserves which vary in size from 750m2 to 325ha. Map 1 also shows the State Planning Policy
Bushfire Hazard Areas. 122 reserves are mapped as having potentially medium, high to very high
bushfire intensity during extreme fire events.
As a landholder, Noosa Council has certain obligations in relation to fire management. Under the
Fire and Rescue Service Act 1990 a landholder has the responsibility to:
e   manage fuel loads within land it controls;
e   take all reasonable steps to extinguish an unauthorised fire;
e   report the existence and location of the fire as soon as practicable to a Fire and Rescue fire
    officer or other named officer; and
e   take reasonable steps to notify every occupier of adjoining land of planned fire mitigation.
Many of the reserves are State land with Council as trustee. Under the Land Act 1994, Council has
a duty of care for the trust land which extends to controlling fire and maintaining biodiversity.
Some of the reserves are Nature Refuge under the Nature Conservation Act 1992. Council has
agreements in place with National Parks to ‘use fire to maintain vegetation structure and diversity’.
The Noosa Fire Management Action Plan is a three year plan to initiate fire management actions
including:
e   aprogram of fire hazard risk assessments across the bushland reserve network;
e   the prioritisation of reserves for fire management actions;
e   the establishment and improvement of fire trail networks and fuel reduction zones;
e   planning for ecological burning;
e   systems and processes for managing bushfire on bushland reserves;
e   the initiation of bushland reserve neighbour bushfire education campaigns in conjunction with
    QFES;
e   capacity building with fire management agencies such as Queensland Fire and Emergency
    Services, National Parks, Department of Natural Resources and Mines and other large
    landholders to manage bushfire and assist with planned burns;
e   improving Council’s fire management capacity through staff training and the purchase of fire
    equipment;
e   communication processes with key stakeholders such as Bushland Care Groups;

                                                                                        Page | 2

                                                                                   Page 14 of 100

Section 15

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 15 of 100

MAP 1
                  Potential Bushfire Intensity in Bushland Reserves

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                                     Legend
    .                               GB Very high Potential Bushfire Intensity
   i.                               IE High Potential Bushfire Intensity
  z    "9     2   :    6    §   10 km  Medium Potential Bushfire Intensity i EX@eseeeoune
    ;     —— a                       (7) Areas Managed By Natural Areas -

                                                                               Page | 3

                                                                             Page 15 of 100

Section 16

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 16 of 100

2.0   Fire Management Planning
2.1   Fire management risk assessments

The State Planning Policy (SPP) Bushfire Hazard Area maps identify bushfire prone areas at a
state wide level. The CSIRO developed the methodology for the fire hazard mapping based on
vegetation type fuel load, slope and fire weather severity. The mapping identifies areas of medium,
high and very fire hazard, which means fire can be difficult to control in these areas under severe
fire conditions (see Map 1).
Other factors need to be considered when assessing bushland reserve fire risk and Council’s
management responses including:
e   Surrounding population density
e   Local fire fuel load assessment
e   Adequacy of fire trails
e   Ease of access
e   Existence of water points
e   Vulnerability of reserve infrastructure and neighbouring assets
e   Risks to park visitors
e   Proximity to other large areas of vegetation such as National Park or private land
e   Known fire history
e   Recommended ecological burn regime.
e   Impacts of fire management measures on Matters of National State or Local Environmental
    Significance (e.g. threatened species)
Depending on the size of the reserve, it takes approximately one day for 2 staff to complete a
thorough risk assessment (i.e. 122 reserves in total). Therefore it is proposed to complete staged
assessments on a priority basis over three years by Natural Areas staff, initially assisted by fire
consultants in Year 1.

It should be noted that a review of the Noosa Shire vegetated road reserve network with respect to
fire management will be undertaken after the bushland reserve assessments are completed.
2.2   Priority reserves

It is not possible to initiate fire management actions for all 122 reserves at once. As a starting
point, reserves over 10ha in size have been identified as a priority for management actions, 30
reserves in total (see Map 2). Of these 30 reserves, 6 have further been identified as the highest
priority due to proximity to housing and also having continuous vegetation connections with
neighbouring land, such as National Park or private land. The 6 highest priority reserves for fire
management actions are:
e   Harlow Bushland Reserve, Noosa Parklands (near Heritage Park Bushland Reserve)
e   Eenie Creek Bushland Reserve
e   Fourways-Noosa Banks Riparian Reserve
e   Lake Doonella Bushland Reserve
e   Wooroi Creek Bushland Reserve
e   Livistona Bushland Reserve

Some of these reserves already have fire management plans (FMPs), albeit now out-dated. The
review of existing FMPs has commenced and outcomes considered in future fire planning.

                                                                                      Page | 4

                                                                                   Page 16 of 100

Section 17

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 17 of 100

Map 2
   Noosa Fire Management Action Plan-Priority Bushland Reserves >10ha
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  14 Lobe Cone Eoin                                                                              7
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  1B Urtetares Dhscthurd Renere                                                                                           -
  Ve eee 18 me fagamanie                                                                                                   on
  TE eteew Phartart Movers                                                                                        a      ¢ 2
  Di Peeper Beat farvctore Reve                                                                                            SS
  62 Rervetnes Beat fetes Renee                                                                                       |      =
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  14 Tweeerwat Dustard Freee                                                                                              -
  TR Pere Comet Pant tant emer Toate                                                                                     |
  0 Peeryme sree aed amd Renner Me                                                                                     -
  TP Yee Peraee Matege                                                                                         y oa       ‘om
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   Legend
   Reserves
  GM Reserves
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  MM Protected Areas                                                                           ”
   Regional Ecosystems (Qutsida Protected Areas)
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  ME Non Remnare                                                                               é                                               ee

                                                                                                                                                                   Page | 5

                                                                                                                                                             Page 17 of 100

Section 18

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 18 of 100

2.3   Fire trail network
Fire trails facilitate access onto a reserve with fire appliances for the purposes of controlling fire. In
severe wildfire conditions, fire trails seldom provide a complete barrier to a fire front, as fires can
‘spot’ hundreds of metres ahead.
Some of the reserves already have maintained fire trails in place. Over time all of the 122 reserves
will be reviewed for adequacy of existing fire trails and proposals for new fire trails will be made.
The width of the fire trail depends on topography and requirements for a safe separation between
fire crews and vegetation. In addition, the effectiveness of fire trails can be enhanced by reducing
elevated vegetative fuel either side of the fire trail, without removing larger trees. This can be
achieved by slashing, or where appropriate, burning off within buffer zones. Reserve neighbours
can be encouraged to maintain fire trails on their land, where topography is not conducive of
locating a fire trail on the bushland reserve.
The establishment of an effective fire trail network is a key action in the fire management plan.
Prior to the development of fire trials, the potential impacts of works will need to be undertaken by
Natural Areas and/or Environment Services staff. Tree removal is to be avoided by selectively
clearing undergrowth with a slasher or mulcher. Only where trees are interrupting safe access for
fire crews will they be removed. The following matters will also need to be considered when
establishing new fire trails:
e   Potential erosion;
e   Impacts on Matters of National, State and Local Significance (i.e. threatened species and
    habitat);
e   Possible cultural heritage sites
e   Fire trails need to be well formed, drained, gated and signed;
e   Potential for new trails to contribute to escalation of other issues such as illegal access,
    camping and rubbish disposal.
2.4   Ecological burning
Some vegetation types require fire to maintain biodiversity. As a general rule, burning off in a
mosaic pattern is of less risk to biodiversity than broad scale burning. A risk assessment is
required prior to planned burning including:
e   Impact on fauna and flora, particularly threatened species
e   Condition of fire trails, water points
e   Impacts from smoke on neighbours and traffic
e   Timing and weather conditions
e   Risks to staff, neighbours and visitors including potential tree fall
An ecological assessment of the burn block may reveal that the burn cannot proceed i.e.
endangered plants may be damaged, potential impacts on fauna.
There are certain requirements under the Fire and Rescue Service Act 1990 such as requiring a
fire permit and permit from the Department of Transport and Main Roads, notifying Firecom, and
informing neighbours such as National Parks and large landholders. In addition, there are also
Workplace Health & Safety requirements for staff attending fires, such as adequate training and
personal protective equipment (PPEs). Until Noosa Natural Areas staff complete the required
training, Council will be reliant on QFES.

                                                                                        Page |6

                                                                                      Page 18 of 100

Section 19

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 19 of 100

The following documents can assist to inform future planned burning programs:
e    QPWS Planned             Burn Guidelines for the Southeast Queensland                            Bioregion of Queensland”
     (2013)
e    QPWS Planned Burn Guidelines: How to Assess if Your Burn is Ready to Go
e    SEQ Fire and Biodiversity Consortium — Fire Management Operational Manual (2002) can be
     used to guide future burn programs.
Depending on the vegetation type, too frequent burning will encourage vegetation to become fire
dependant. Too infrequent burning can result in the loss of certain species that rely on a                                             fire
affected vegetation structure or require fire for germination and dispersal. The SEQ Fire and
Biodiversity Consortium provide a fact sheet on fire regimes for broad vegetation groups. This is
shown below.

   Recommended fire regime guidelines for broad vegetation groups within SEQ. Please mote this Is not a definitive list, but rather
   representative of the mast common broad vegetation types within SEQ. Information has been adapted from “Planned Burn Guidelines
   - Southeast Queensland Bioregion of Queensland” produced by the QPW'S and the REDD.
    Tall open forest with a canopy typically dominated by | Frequency: Minimum 20 years for tall open forest dominated by
   flooded gum, tallowwood, Sydney blue gum, brushbox | Lophostemon confertus or Eucalyptus grandis, or for forest with vine
    and turpentine. The understorey is often dominated by | forest or mixed rainforest understorey. For tall open & saligna forest,
    rainforest species, but also includes grassy of shrubby | vary intervals between 3 ~ 6 years for grassy understorey and 7 ~ 25 years
    remnants. Communities are found in wetter parts | for shrubby understorey. Extent: For £. saligna 40-60%. Seasom: Late
    of SEQ. on elevated slopes, ranges and gullies, often | Summer to Autumn. Intensity: Moderate to high.
    surrounding rainforest and/or with vine understorey. | WB: Planned buming is necessary to maintain tall open E; safigna forest
                                                      with a grassy or shrubby understorey. If you wish to maintain a rainforest
                                                      understorey or sub-canopy, fire is not recommended.
    Open forests and woodlands with the canopy | Frequency: Vary intervals between 3 - 6 years for grassy understorey and
    generally dominated by eucalypts, angophoras and | 7-25 years for shrubby understorey. Extent: 40 - 80%, Season: January to
    bloedwoods, The understorey may be grassy, shrebby | August (with good soil moisture), Intensity: Lov to moderate,
    or mixed. Communities are found on coastal lowlands,
    alluvial plains and inland hills and mountain ranges,
    Grassland (\.2. treeless and shrubless} areas dominated | Frequency: Vary intervals between 2 - 3 years where woody weeds are ary
    by tussock grasses (e.g. Pod fabilardieril, restricted ta | issue, longer intervals for a healthy system free from forest encroachment,
    the Bunya Mountains and known as “grassy bald"    Extent: Avoid burning more than 50% in any one year. Season: Spring to
                                                      Autumn following good rain. Intensity: Low to high.
    Wet and dry coastal heath, including sedgelands, | Frequency: Vary intervals between 7 — 20 years, with an emphasis on 8
    wallum banksia and low mallee woodlands.          ~ 12 years for dry coastal freath. Extent: 40 - 80% (40-60% for dry coastal
                                                      heath). Season: January to August. Intensity: Moderate
    Montane heath - heathland located on rocky mountain | Frequency: Depends on the relationship with surrounding vegetation,
    peaks, exposed ridges and plateaus on poor soils, but intervals of 1S - 50 years are recommended. Extent: Burn in
                                                      association with surrounding vegetation. Season: Late wet season (ie.
                                                      February) to early dry season (i.e, August}. Intensity; Low to moderate.
    Melaleuca  (paperbark}  communities,   including | Frequency: Vary between 6 - 20 years for mixed grass/shrub understorey;
    melaleuca swamps, melaleuca woodlands and open | 3 - 12 years for heath understorey and 12 - 20 years for sedge/fern
    forest dominated by Melolewca quinguenervia (Swamp | understorey. Extent: 25-70% in association with surrounding vegetation.
    Paperbark).                                       Season: January to July following rain. Intensity: Low to moderate.
    Coastal fringing forest of Swamp She-oak (Casuarina | Frequency: Vary intervals between 6 — 7 years Extent: Avoid burning
   gicuca),                                           more than 50% in any one year, Season: January to August, ideally in
                                                      association with surrounding vegetation, Intensity: Low,
    Riparian (creekside) vegetation (including blue gum, | Do not burn - fire sensitive. Burm out from the edge to surrounding
    river oak and weeping bottlebrush) and foredune | vegetation where necessary to minimise fire incursion.
    communities (including casuarina and spinifex grasses),
    Mangrove and saltmarsh                            Mangroves do not require fire and generally do not burn. Saltmarshes are
                                                      potentiaily flammabse, do not require fire and should not be deliberately
                                                      burnt. Burn out fram the edge to surrounding vegetation where necessary
                                                      to minimise fire incursion.
    Rainforest, dry vine forest and brigalow          Do not burn - fire sensitive. Bum out from the edge to surrounding
                                                      vegetation where necessary to minimise fire incursion,
Planning      for   ecological       burning     requires      comprehensive          fire   history    records.      Fire    history    of
bushland reserves is to be recorded in Council’s GIS Mapping system. The State Public Safety
Business Agency (PBSA) is also developing a register to record fire history.
The development of a bushland reserve planned burning program to maintain biodiversity values is
also a key action in the Fire Management Plan.

                                                                                                                                Page | 7

                                                                                                                               Page 19 of 100

Section 20

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 20 of 100

2.5   Bushfire control
The early detection of a fire followed by a quick suppression response can save much time and
expense. Consequently operating procedures are being developed to ensure processes are in
place for:
e   Communications processes with QFES, Noosa Local Disaster Management Group, and
    reserve neighbours where required;
e   Early detection and suppression of fire;
e   Monitoring of reserves during periods of high fire danger weather conditions.
Council is required to control fire on land under its control but may request QFES to undertake
emergency fire control if required. National Parks, as prescribed fire officers, may also control fire
on Council controlled land, i.e. fire that is deemed to be a threat to National Park.
2.6   Neighbour education
QFES has a ‘Prepare.Act.Survive’ information sheet for residents living near bushland (see
Attachment 1). It is proposed that Council, in conjunction with QFES, distribute information sheets
to reserve neighbours each year prior to fire season (spring).
2.7   Capacity building
Noosa Council is a member of the Regional Fire Management Group. Group meetings provide an
opportunity to coordinate fire management activities jointly with National Parks, QFES, DNRM and
landholders.

Natural Areas staff are currently trained to Level 1 (crew member) fire management competency. It
is proposed that all Natural Areas staff be trained to current public safety and fire management
competencies to be able to attend bushfires and supervise planned burning programs. Until the
Natural Areas team completes their training, Council will be reliant on QFES to control bushfire on
bushland reserve.

Currently Natural Areas only have one slip on fire unit in operation. A second slip on unit is
recommended for purchase to increase Council's capacity to manage and respond to fire.
2.8   Bushland reserve stakeholders
A number of key stakeholders have a vested interest in Noosa’s Bushland Reserves. Environment
and bushland care groups will need to be consulted prior to any fire trail expansion or burn
activities.

3.0   Fire Management Action Plan
Table 1 below states the fire management planning that has been, or is currently, underway in
2014/2015.

Table 2 is a 3 Year Fire Management Action Plan consisting of bushland reserve assessment and
delivery of fire management actions, including fire trail works and selective planned burning. Note
that actions and costs for year 2 & 3 will be subject to reserve assessments and are not finalised.

                                                                                       Page | 8

                                                                                      Page 20 of 100

Section 21

Page 21 of 100

Table 1        Noosa Shire Fire Management Planning 2014/2015 - Completed and current activities

Review fire hazard mapping for bushland reserves | December 2014            Strategic Planning                                  Completed
Prioritise bushland reserves for fire management | January 2015             Strategic Planning          In-house                Completed
actions  based   on   fire  hazard  rating  and
biodiversity outcomes (122 reserves identified)
Further prioritisation based on reserves greater | February 2015            Strategic Planning          In-house                Completed
than 10ha in size (30 reserves)
Further prioritisation of reserves based on :     February 2015             Council Environment         In-house                Completed
e   Proximity to neighbouring residences                                    Services and Natural Areas
e   Continuous   connection  with  neighbouring
    vegetation on private or public land
The priority 6 reserves selected:
e   Livistona Bushland Reserve
e   Eenie Creek Bushland Reserve
e   Lake Doonella Bushland Reserve
e   Wooroi Bushland Reserve
e   Fourways Bushland Reserve
e   Harlow   Bushland’   Reserves’   (Parklands)
Review     existing   bushland    reserve    fire | February to April       Council Environment         In-house                Completed    for 6
management plans                                                            Services                                            high        priority
                                                                                                                                reserves
6 reserves inspected on ground for bushfire fuel | February 2015            Council Environment         In-house                Completed
and adequacy of fire trails.                                                Services and Natural Areas
Budget estimate for fire trail and planned burning | March 2015             Council Environment         In-house                Completed
program for next financial yr.                                              Services and Natural Areas

                                                                                                                                           Page | 9

                                                                                                                                                    Page 21 of 100

Section 22

Page 22 of 100

Meet with QNPRSR, DNRM and QFES regarding |} March 2015 one to one } Council Environment            In-house               Started
the fire management plan and coordination       or  at  Regional   Fire | Services and/or Natural
                                                Management Groups       Areas
Develop Draft Noosa Shire Fire Management Plan | April 2015             Council Environment         In-house               Draft completed
                                                                        Services and Natural Areas
Review all reserve specific Fire Management | April 2015                Council Environment         In-house               Not yet started
Plans (23)                                                              Services and Natural Areas
Bushfire  fuel  hazard   assessment   training. | May 2015              Council Environment         $1200 from corporate | Approved      and
Conducted   by   SEQ    Fire and _ Biodiversity                         Services and Natural Areas | training budget       booked for 4 staff
Consortium, QFES, NPRSR
Total costs                                                                                         $1200 (allocated)      Corporate training
                                                                                                                           budget

                                                                                                                                    Page | 10

                                                                                                                                              Page 22 of 100

Section 23

Page 23 of 100

Table 2        Noosa Shire Fire Management Action Plan 2015 - 2017
YEAR 1 — 2015/16

Meet with QNPRSR, DNRM and QFES to | July-September                Council        Environment | In-house
further identify priorities and discuss joint                      Services and Natural Areas
fire management.
Continue   on    ground’  inspection   of | July-August            Council Natural Areas and | In-house and contract fire
remaining priority reserves for:           Commence _ bushland | Environment         Services, | management    consultants
e   Bushfire fuel hazard                   reserves assessments | assisted        by      fire | $15,000
e   Fire trail audit                       (30 reserves)           management consultants.
e   Biodiversity protection

Fire  management    for  6  high  priority | July-August           Council  Natural Areas in|   Establish and/or  upgrade | Livistona BR minor works
reserves.                                                          consultation           with | fire trails $19760         Eenie Creek, widen existing
                                                                   Environment Services         e  =Livistona BR            breaks    by   1m_   where
Note: this work is over and above the                                                           e  Eenie Creek BR           possible. Establish new fire
current Natural Areas budget for fire                                                                                       trails on eastern side.
trail maintenance                                                                               Contract planned   burning
                                                                                               with Natural Areas team 3 | Livistona-ecological burn
                                                                                                high priority blocks $17,600 | Eenie Creek-fuel reduction
                                                                                                ¢  Livistona  BR   (Quarry | burn
                                                                                                   site)
                                                                                                e  Eenie Creek BR           Harlow-ecological burn
                                                                                                e  Harlow BR
Conduct   reserve   neighbour  education | July                   Council         Environment | In-house    printing    of
campaign    with  QFES    to  encourage                            Services,  Natural  Areas, | brochures for letterbox drop
landholders to reduce fire risk on their land                      QFES

                                                                                                                                          Page | 11

                                                                                                                                                 Page 23 of 100

Section 24

Page 24 of 100

YEAR 1 — 2015/16

 Fire Management Training to enable staff | 3 staff when training is | Council Natural Areas    $3000                       3 staff. Natural Areas staff
 to attend fires and supervise contractors available                                                                        have    undertaken    ‘Fire
                                                                                                                            Crew’ (Level 1) training, but
                                                                                                                            not ‘Crew Leader’ (Level 2)
                                                                                                                            training
 Attend Regional Fire Management Group | Dates TBA                Council       Environmental | In-house
 meetings  with  QNPRSR,     DNRM    and                           Services   and/or   Natural
 QFES regarding the fire management plan                           Areas
 and joint management.
 Bushfire fuel hazard assessment training. | When available        Council Natural Areas        $900    from     corporate | 3 staff
 Conducted by SEQ Fire and Biodiversity                                                         training budget
 Consortium, QFES, NPRSR
 Budget estimate for fire trail and planned | March                Council Natural Areas        In-house
 burning program based on inspections for
 next financial yr.
 Update Fire Management Plan              April                   Council         Environment | In-house
                                                                   Services   in  consultation
                                                                   with Natural Areas
pemem                                                                                                                                              |

                                                                                                                                          Page | 12

                                                                                                                                                      Page 24 of 100

Section 25

Page 25 of 100

ee.                                                                      ee
                                                                                                  Note: Final costs will be subject
                                                                                                  to reserve inspection program
                                                                                                  and budget deliberations
 Continue   on    ground   inspection   of | July-August             Council Natural Areas
 remaining priority reserves for:           Bushland      reserves
 e   Bushfire fuel hazard                   assessments        (30
 e   Fire trail audit                       reserves per year)
 ¢   Biodiversity protection
 Purchase slip on fire unit (only one unit at | July                 Council Natural Areas       TBA                           Note   that   QFES     has
moment)                                                                                                                        indicated that they can offer
                                                                                                                              a support role with planned
                                                                                                                               burns.  Two   Council  fire
                                                                                                                               units are preferred but one
                                                                                                                              Council unit may suffice.
 Fire   management     for  high _ priority | July-August            Council Natural Areas        Establish or upgrade fire | QFES and National Parks
 reserves. Note: this work is over and                                                           trails TBA                    may be able to assist
 above the current Natural Areas budget                                                           Contract  planned  burning
 for fire trail maintenance                                                                      with Natural Areas team 5
                                                                                                  high priority blocks TBA
 Conduct   reserve   neighbour   education | July                    Environment       Services, | In-house   printing    of
 campaign    with  QFES    to   encourage                            Natural Areas, QFES          brochures for letterbox drop
 landholders to reduce risk on their land
 Fire Management Training to enable staff | 2 staff when training is | Council Natural Areas     TBA                          2 staff
 to attend fires and supervise contractors  available                                                                          Natural Areas staff have
                                                                                                                               undertaken   ‘Fire   Crew’
                                                                                                                               (Level 1) training, but not
                                                                                                                               ‘Crew Leader’ (level 2)
 Attend Regional Fire Management Group | Dates TBA                  Council       Environmental | In-house
 meetings   with  QNPRSR,     DNRM    and                            Services and Natural Areas
 QFES regarding the fire management plan
 and joint management

                                                                                                                                            Page | 13

                                                                                                                                                       Page 25 of 100

Section 26

Page 26 of 100

YEAR 2 — 2016/17
                                           Timing                   Responsibility               Cost
                                                                                                 Note: Final costs will be subject
                                                                                                 to reserve inspection program
                                                                                                 and budget deliberations
Budget estimate for fire trail and planned | March                  Council Natural Areas         In-house
burning program based on inspections for
next financial yr.
Update Fire Management Plan                April                    Council        Environment | In-house
                                                                    Services   in   consultation
                                                                    with Natural areas

                                                                                                                                            Page | 14

                                                                                                                                                       Page 26 of 100

Section 27

Page 27 of 100

YEAR 3
                                           Timing                 Responsibility                Cost
                                                                                                Note: Final costs will be subject
                                                                                                to reserve inspection program
                                                                                                and budget deliberations
Continue   on    ground   inspection   of | July-August            Council Natural Areas        In-house
remaining priority reserves for:           Commence — bushland
e   Bushfire fuel hazard                   reserves assessments
e   Fire trail audit                       (30 reserves per year)
e   Biodiversity outcomes
Fire   management     for  high _ priority | July-August           Council Natural Areas        Establish or upgrade fire | QFES and National Parks
reserves. Note: this work is over and                                                           trails TBA                  may be able to assist
above the current Natural Areas budget                                                          Contract  planned  burning
for fire trail maintenance                                                                      with Natural Areas team 2
                                                                                                high priority blocks TBA
Conduct   reserve   neighbour  education | July                    Environment       Services, | In-house   printing    of
campaign    with  QFES    to  encourage                            Natural Areas, QFES          brochures for letterbox drop
landholders to reduce risk on their land
Attend Regional Fire Management Group | Dates TBA                  Environmental     Services | In-house
meetings   with  QNPRSR,     DNRM    and                           and/or Natural Areas
QFES regarding the fire management plan
and joint management
Budget estimate for fire trail and planned | March                 Council Natural Areas        In-house
burning program based on inspections for
next financial yr.
Update Fire Management Plan               April                    Council        Environment | In-house
                                                                   Services   in  consultation
                                                                   with Natural Areas

                                                                                                                                          Page | 15

                                                                                                                                                      Page 27 of 100

Section 28

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 28 of 100

Acronyms
[BR BushlandReserves
[DNRM _| Qld Department of Natural Resources &Mines__|
 [NPs NationalPark                       Cid

                                                           Page | 16

                                                           Page 28 of 100

Section 29

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   28 APRIL 2015


Infrastructure Planning & Design
3                        NOOSA - DESIGN PRINCIPLES UPDATE
DOCUMENT INFORM AT ION




Author                           Co-ordinator Design and Traffic, Ross Sanderson
                                 Planning & Infrastructure Department

Index                            ECM\ Subject\ Guidelines and Procedures\Manuals
                                 ECM\ Planning Instruments\ Supporting Information

Attachments                      Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Co-ordinator Design and Traffic to the Infrastructure &
Services Committee Meeting dated 28 April 2015 detailing the progress on the development of
the “Noosa – Design Principles” document.



REPORT
The purpose of this report is to give a progress update on the development of the “Noosa –
Design Principles” document.

1.                       Background

With the formation of the new Noosa Council, it is important that the values and ideals that have
been held for the last 30 years which have contributed to the Noosa we know today are
protected.

The risk that needs to be addressed is raising awareness in the community of what it is that has
contributed to a point of difference for Noosa, that sets it apart from other seaside resorts.

Over the last 30 years, a way of designing has developed which was based on principles aimed
at the protection of the environment and a village feel at its heart. Whilst some of the principles
have been referred to in many separate documents and others held in the minds of designers as
beliefs and ideals, these principles have never really been documented in one place.

The Noosa – Design Principles project aims to document these principles in a simple and
evocative way so that everyone can share responsibility for the protection of the quality of life that
has become the Noosa style.




                                                                                     Page 29 of 100

Section 30

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


2.       Current Status

The project is currently moving on several fronts. Writing text, gathering quotes and editing for
each of the document sections is the main focus at present. The document comprises the
following sections.

     Acknowledgement of traditional owners
     Foreword
     Introduction
     Our Past
     Our Iconic Place
     Our Noosa Biosphere
     A Valued Community
     Our Village Character
     Enjoying the footpath
     The view from here
     Designs for Living
     Working with Nature
     Way Finding
     Walking, Riding and Driving
     Our Creative Environment

3.       Issues Arising

The principles contained in this document are factual data from the past and it will be important
for the future protection of Noosa’s point of difference that these principles be incorporated into
future planning documents.

4.       Next Steps

The target completion date for the project is 17 June 2015 and the project is currently on track for
completion on that date. It is estimated that the publishing of the document will take 2 weeks and
finalising the graphic design works will take at least 2 weeks. This leaves the next month to
finalise text, carry over editing, prepare a first draft and then a final editing can proceed.


Previous Council Consideration

Nil.


Finance & Risk

Funds of $115,000 are allocated in the 2014/2015 budget for the consultation, research,
photography, graphic design, professional editing and publication of this document.




                                                                                   Page 30 of 100

Section 31

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


Consultation

External Consultation - Community & Stakeholder

 Your Say – Noosa Design Principles (Website with survey, forum, photos, document library)
   Participant’s encouraged providing comment on Noosa principles in particular landscaping,
   outdoor dining, signage and any other topics they would like to see covered in the Noosa
   Design Principles publication.
 2 x press releases – Encouraging participation and contribution of ideas
 Facebook posts encouraging participation in Your Say – Noosa Design Principles
 Interviews with architects, designers, Tourism Noosa, and former Council staff
 Feedback from Building Designers Association Qld, Qld Master Builders Association and the
   Australian Institute of Architects Association on the publication format.


Internal Consultation

Key areas of Council have been consulted to seek feedback on the topics and content for the
document.

 Email sent to all staff encouraging them to contribute to Your Say – Noosa Design Principles
 2 x Pelican Press articles – encouraging participation and contribution of ideas
 Councillor Emails:
 Email (13/01/15) from Joanna Ferris encouraging Councillors to contribute to Your Say
   website
 Email (16/04/15) from Ross Sanderson encouraging Councillors to visit Your Say site or meet
   to discuss project.


Departments/Sections Consulted:

x    Community Services                      x   Planning & Infrastructure
     Disaster Management & Public Order          Building & Plumbing Services
     X Waste & Environmental Health              X DA Planning
     Community Facilities                        X Strategic Land Use Planning
     Cultural Facilities                         X Asset Design & Investigations
                                                 Asset Planning
                                                 X Civil Operations
                                                 Environment

x    Executive Office                        x   Corporate Services
     X Community Engagement                      X Finance
     Customer Service                            ICT
     X Executive Support                         Procurement & Fleet
     Governance                                  Property & Facilities
     Human Resources                             Revenue Services




                                                                                   Page 31 of 100

Section 32

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                              28 APRIL 2015


4                        WALLACE PARK PRECINCT SIGNAGE AND NUMBERING
DOCUMENT INFORM AT ION




Author                             Co-ordinator Design & Traffic, Ross Sanderson
                                   Planning & Infrastructure Department

Index                              ECM/Subject/Signage/Places Names and Other

Attachments                        1.    Wallace Park Precinct Numbering
                                   2.    Wallace Park Signage


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Co-ordinator Design & Traffic to the Infrastructure & Services
Committee Meeting dated 28 April 2015 and:
A.                       Formally name the Council owned property at 54 Eumundi Noosa Rd (2RP839623) the
                         Wallace Park Precinct;
B.                       Adopt the property numbering system for the Wallace Park Precinct as outlined in the
                         report; and
C.                       Provide entrance signage as outlined in Attachment 2 to the report, subject to funding
                         approval in the 2015/16 budget.




REPORT
The purpose of this report is to seek Council’s agreement to a proposal to solve the current
confusion and difficulty for patrons using the different community services and facilities in the
Wallace Park Precinct.

1.                       Background

There are varying and confusing addresses for the facilities in the Wallace Park precinct, with
several of them having the same street address - 54 Eumundi Noosa Rd.

Given that these facilities are not visible from Eumundi Noosa Road, people particularly visitors
looking for organisations in the Wallace Park Precinct get very confused and lost.

As a result Council and the various community organisations in the Precinct receive numerous
complaints mainly because there has never been a formal numbering system that designates
these facilities as being situated on Wallace Drive.




                                                                                                Page 32 of 100

Section 33

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               28 APRIL 2015


2.       Proposed solution
The current problems can be solved by:
 Formally naming the Council owned property at 54 Eumundi Noosa Rd (2/RP839623) as the
   “Wallace Park Precinct” and providing entrances signage as per Attachment 2.
 Agreeing to number the facilities in the Precinct as having an address on Wallace Drive as
   follows:
   o Wallace House                         Number 1, Wallace Drive.
   o The Bridge Club                       Number 3, Wallace Drive.
   o Noosa Parks Association               Number 5, Wallace Drive.
   o The Noosaville Library                Number 7, Wallace Drive.
   o The Noosa Leisure Centre              Number 9, Wallace Drive.
   o Endeavour Foundation                  Number 10, Wallace Drive.
   o Noosa Community Care                  Number 11, Wallace Drive.
   o Meals on Wheels                       Number 12, Wallace Drive.
Once agreed this information will then be supplied to all GIS map providers such as UBD, Google
maps etc.

Previous Council Consideration
Nil.

Finance & Risk
There are no risks associated with these improvements. Consideration of the funding for the
signage will form part of the 2015/16 budget development process.

Consultation
External Consultation - Community & Stakeholder
All community groups in the Precinct have been consulted and agree with the new numbering
and formalising of the name of the precinct.

Internal Consultation
Planning and Infrastructure
 Asset Design and Investigations
Community Services
 Library and Galeries
 Noosa Community Care
 Noosa Leisure Centre

Departments/Sections Consulted:

X      Community Services                    X   Planning & Infrastructure
       Disaster Management & Public Order        Building & Plumbing Services
       Waste & Environmental Health              DA Planning
       Community Facilities                      Strategic Land Use Planning
       Cultural Facilities                   X   Asset Design & Investigations
                                                 Asset Planning
                                                 Civil Operations
                                                 Environment

       Executive Office                          Corporate Services
       Community Engagement                      Finance
       Customer Service                          ICT
       Executive Support                         Procurement & Fleet
       Governance                                Property & Facilities
       Human Resources                       X   Revenue Services

                                                                                 Page 33 of 100

Section 34

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28 APRIL 2015


                                                     ATTACHMENT 1




                                                      Page 34 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA            28 APRIL 2015

                                                            ATTACHMENT 1

           Proposed site numbering
                                           Odds
                                           Noi -Arts & Crafts Wallace House
          10                               No3-Bridge Club
                            =              No5- Noosa Parks
                                           No? —Library
       RO                    ss            No9—-LeisureCentre
                          we               No 11—RespiteCentre
            Ly                 SS          Evens
           "                  B    4       No 10 — Endeavour Foundation
         Coa                   ;,          No 12 - MealsonWheels
          =e                            -_—s

                                   &

                                                              Page 34 of 100

Section 35

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28 APRIL 2015


                                                     ATTACHMENT 2




                                                      Page 35 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA       28 APRIL 2015

                                                        ATTACHMENT 2

         Proposed Entrance signage

          Wallace Park Precinct
            Ble) e=1a7
            Leisure Centre                                ,
            Community Facilities
                                                       nal
                              1             ll iy. Y    |
                        .        -              LU
                        — —“               ys      oe ie
                        ae SS                         ,*
                        =      4  et,                  ‘4
                        jm           2 >    ae

                                                         Page 35 of 100

Section 36

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                          28 APRIL 2015


5                        2015 EASTER FREE HOLIDAY BUSES SUMMARY
DOCUMENT INFORM AT ION




Author                             Project Officer, Joanna Ferris
                                   Planning & Infrastructure Department

Index                              Project: Pub-Trans: PT-FHB; NHLPC, Subject: 45.15 Traffic and Transport

Attachments                        Nil


EXECUTIVE SUMMARY
The 2015 Easter Free Holiday Buses were conducted between 3-12 April 2015 at a total cost of
$42,187(excl GST).

There were an estimated 32,434 passengers carried over the 10 day period. The estimated cost
per passenger during the 10-day period was $1.30.

The services included six bus services (5 existing TransLink services and a temporary shuttle
between Peregian Beach and Noosa Heads), Council Cabs and the Boreen Point-Tewantin
Flexilink service.

The Noosa Heads Lions Park was utilised as a paid car park for 6 of the 10 days. A total of 1,069
vehicles utilised the car park which generated $10,690 with 60% of the parking revenue going to
the Tewantin-Noosa Heads Lions Club and 40% to Council.

RECOMMENDATION
That Council note the report by the Project Officer to the Infrastructure & Services Committee
Meeting dated 28 April 2015 providing an overview of the 2015 Easter Free Holiday Buses
program.


REPORT
The purpose of this report is to provide an overview of the 2015 Easter Free Holiday Buses
program (3-12 April 2015).

1.                       Free Services

The following five Noosa-specific TransLink services were included:
 Route 626 – Tewantin to Sunrise Beach via Noosa Heads
 Route 627 – Tewantin to Sunshine Beach via Noosa Heads
 Route 628 – Noosa Parklands to Noosa Junction, via Noosa Civic
 Route 629 – Tewantin to Noosa Junction via Noosa Civic
 Route 632 – Noosa to Cooran via Cooroy and Pomona

Additional service:
 064 (1 bus) – Peregian Beach to Noosa Heads from 8am to 6pm

The additional service was provided because the existing Route 620 Noosa Heads-
Maroochydore bus service was not able to be part of the Free Holiday Buses Program.
 Existing Council services:
 Council Cabs and Boreen Point-Tewantin Flexilink were also free.

                                                                                            Page 36 of 100

Section 37

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                            28 APRIL 2015


2.     Passenger Data

An estimated 32,434 passengers were carried over the 10-day period. Note that passenger
numbers are recorded though manual ‘button pushing’ by the bus drivers and there were
reported instances of drivers not counting passengers (this was reported to Sunbus). Passenger
data for Council Cabs and the Boreen Point- Tewantin Flexilink was consistent with the regular
passenger use.

Refer to Table 1: Free Services 3-12 April 2015 for a breakdown of passenger numbers by route.

Table 1: Free Services 3 – 12 April 2015 (10 days)

 Route       3/04     4/04      5/04    6/04    7/04    8/04      9/04    10/04     11/04    12/04       Total

 064                                                                                                     2,110

 626        1,084   1,182      1,113   1,457   1,530   1,596   1,362      1,295     1,012    1,077      12,708

 627          540   1,081      1,417    925     944     868    1,074      1,023      778     1,029       9,679

 628          135     269       122     308     497     420       498       431      274      294        3,248

 629          238     330       256     274     469     313       514       544      336      270        3,544

 632           48       96       55     146      73     188       140       179      142       78        1,145

 Total      2,045   2,958      2,963   3,110   3,644   3,715   3,949      3,530     2,676    2,939      32,434


Table 2 below provides passenger data for Easter 2014. The service operated for 8 days and
included two additional shuttles (Route 064 Peregian- Noosa Heads and Route 065 Tewantin &
Noosa Heads).

For comparative purposes the additional shuttle Route 065 has been excluded. The daily
average in 2015 was 3,243 and in 2014 (excluding shuttle Route 065) would have been 3,714.
(The daily average for Xmas 2014-15 was 4,315).

Table 2: Free Services 14 – 21 April 2014 (8 days)

 Route   14/04/14   15/04/14    16/04/14   17/04/14    18/04/14    19/04/14       20/04/14   21/04/14    Total

  064                                                                                                    2,756
  626      1,028      1,004        1,391       1,569     1,464           1,821      1,405         658   10,340
  627        620        654          926       1,369     1,527           1,431      1,591       1,109    9,227
  628        400        528          476         487       152             408        142         272    2,865
  629        570        368          533         738       305             471        323         420    3,728
  632         76        129          202         151         1             116         32          90      797
 Total     2,694      2,683        3,528       4,314     3,449           4,247      3,493       2,549   29,713




                                                                                              Page 37 of 100

Section 38

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    28 APRIL 2015


Table 3 below compares passenger boarding’s between 2008 and 2015.

Table 3- Easter boarding comparison 2008 - 2015
Year   Number of services          Number of days     Dates                  Total        Daily
                                                                             boardings    average
2008   5 Noosa services, 2         4 days             21 Mar to 24 Mar       11,627       2,907
       additional shuttles         All free
2009   5 Noosa services, 2         4 days             10 Mar to 13 Mar       13,516       3379
       additional Noosa shuttles   All free
2010   5 Noosa services, 2         4 days             2 April to 5 April     16,550       4,138
       additional shuttles         All free
2011   5 Noosa services only       4 days             22 April to 25 April   5,394        1,349
                                   No free services
2012   5 Noosa services only       4 days             6 April to 9 April     4,419        1,105
                                   No free services
2013   5 Noosa services only       4 days             29 Mar to 1 April      4,358        1,090
                                   No free services
2014   5 Noosa services, 2         8 days
       additional shuttles         All free           14 April to 21 April   32,943       4,118

2015   5 Noosa services, 1         10 days            3 April to 12 April    32,434       3,243
       additional shuttle          All free


3.     Marketing

Marketing of the Free Holiday Buses included:
 Provision of signage at major bus stops, 15 street banners, and variable message boards on
   major connecting roads.
 Posters in all Council facilities and visitor information centres.
 Council communication tools including website, Facebook, eNews and messages on hold.
 Promotion through external stakeholders (Tourism Noosa, Accommodation Providers,
   Shopping Centres, Traders Association etc.) via inclusion on websites, emails, Facebook and
   newsletters.
 Media launch with support from local newspapers and television coverage on 7 Local News
   and WIN TV.

TransLink also provided in-kind marketing support including but not limited to:
 Inclusion of the additional shuttle services on TransLink’s journey planner.
 Inclusion of messaging on webpages of all relevant TransLink routes.
 Liking and sharing Council’s FHB Facebook posts (TransLink has 11,000 followers)


4.     Passenger Assistant at Noosa Heads Bus Station

One Sunbus passenger assistant was based at Noosa Heads Bus Station from 9.30am to
4.10pm over the Easter long week-end (3-6 April) to assist with passenger enquiries and
movements at the station. Survey respondents and the staff at the Visitor Information Centre all
provided positive feedback about the passenger assistant.




                                                                                      Page 38 of 100

Section 39

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


5.    Feedback Survey

A feedback survey was available on Council’s website and hard copies were distributed by the
passenger assistant at the Noosa Heads bus station. A total of 119 surveys were completed (71
hard copy and 48 online).

Points of interest include:
 Nearly 75% of respondents who caught a Free Holiday Bus had access to a car in Noosa.
 The main reasons people caught a free holiday bus was to avoid traffic and congestion (66%)
   convenience (52%) and limited car parks (33%).
 21% of respondents were satisfied with their trip and 77% were very satisfied.
 92% of respondents caught a bus for recreational purposes e.g. to get to the beach,
   entertainment, dining etc.
 If the buses had not been free, 50% would have driven their car and 16% would have caught
   the bus anyway.
 The main way people found out about the Free Holiday Buses was via the street banners
   (33%), followed by the newspaper (29%) and word of mouth (20%).
 The residential status of respondents included: Noosa Council residents (45%), Queensland
   residents (21%), Interstate visitors (16%) Sunshine Coast Council residents (13%), and
   International visitors (5%).
 44% of respondents were aged between 41-60 years and 29% were aged between 26-40
   years.
 Of the Noosa respondents, outside of the Free Holiday Buses, 34% never catch a bus and
   28% catch a bus once a year. The main reason cited for not catching public transport was
   inconvenience and cost.
 Of the Noosa respondents, 38% said they would catch public transport more in the future as
   a result of the Free Holiday Buses, 40% said they might and 13% are already regular bus
   users.

Some of the additional feedback provided by respondents included:
 I think the free holiday bus program is excellent for visitors & locals alike. Thank you for this
   community minded program.
 Would love a free or cheap shuttle bus between Noosa Junction bus car park and Hastings
   St. So hard to park down there to get to beach and restaurants for us locals.
 This service is fantastic. We wouldn't have come to the beach today if it wasn’t for the bus -
   thank you !!! The traffic is too bad to even try driving.
 Studying in Australia and my parents came to visit for the Easter break. We absolutely loved
   Noosa and had a wonderful time!
 Keep up the good work. Passenger assist was invaluable at the shop terminus in Hastings
   Street. Good service all round!
 Expand the service to cover the entire school holidays and also regular weekends/long
   weekends/ events- if not all the time as public transport is too expensive - $4.80 for one stop
   is not good enough. Even with a go card it's still exorbitant to use public transport in the area.
   Backpackers are walking 45min-2hrs hours to reach Noosaville and Noosa Civic. Locals
   avoid Hastings Street as its too hard to park. It would be good if the Sunshine Coast Council
   came on board to make free trips to Eumundi, Nambour and Maroochydore again too. It is
   really great to see people using public transport- usually buses are empty as it's so
   expensive! All the bus drivers have been helpful and friendly during the past week. Thank
   you.




                                                                                    Page 39 of 100

Section 40

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               28 APRIL 2015


6.   Noosa Heads Lions Park Car Park

The Noosa Heads Lions Park was to be used as a car park from 3-12 April but was closed for
four days due to weather conditions; as such the park was used for 6 of the possible 10 days.
Vehicles are charged a flat rate of $10. The car park was managed by the Tewantin - Noosa
Lions Club with assistance from Council’s Works Superintendent, Fred Spinks. There were a
total of 1,069 cars with a daily average of 178 vehicles. The total income generated from the car
park was $10,690 with 60% of the parking revenue going to the Tewantin Noosa Heads Lions
Club. The remaining revenue is used for fence hire around the playground and bbq area, and
park refurbishment. Traffic control was cancelled as it was not deemed necessary.


Previous Council Consideration

Ordinary Meeting, 28 August 2014, Item 1, Page 14
That Council note the report by the Senior Project Officer to the Infrastructure and Services
Committee dated 19 August 2014 and the further report to the General Committee Meeting dated
25 August 2014 and
A.   Provide Free Holiday Buses during the periods 26 December 2014 to 4 January 2015 and 3
     to 12 April 2015;
B.   Proceed with obtaining approval and quotations from TransLink for Free Holiday Buses for
     both Christmas and Easter holiday periods for the following:
     1.    Noosa only TransLink routes 626, 627, 628, 629, and 632; and
     2.    Noosa Heads to Peregian journey of TransLink route 620;
C.   Proceed with obtaining quotations from Sunbus for Route 064 Peregian - Noosa Heads
     temporary shuttle and one passenger assistant for both Christmas and Easter holiday
     periods;
D.   Authorise the CEO to accept the lowest quotation to provide free travel from Noosa Heads
     to Peregian Beach;
E.   No longer provide Route 065 Noosa Junction – Noosaville temporary shuttle;
F.   Continue to not provide free travel on TransLink routes 622 and 630 which travel outside
     the Noosa Shire;
G.   Based on a quotation deemed acceptable by the CEO, provide free travel on the Noosa
     Junction to Cooroy journey of TransLink route 631;
H.   Approve the reduced marketing budget of $15,436 for the Free Holiday Buses service for
     both Christmas and Easter; and
I.   Subject to the outcome of a review of the Council Cabs and Boreen-Point Tewantin
     Flexilink, include these services in the Free Holiday Buses services.


Finance & Risk

The total cost for the 2015 Easter Free Holiday Buses including marketing and bus services was
$42,187 and was funded out of the Public Transport Levy.

A marketing budget of $7,718 for the Easter services was approved at Council’s Ordinary
Meeting of 28 August 2014. The actual expenditure was $7,424.




                                                                                 Page 40 of 100

Section 41

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


TransLink is paid for loss of revenue for the five TransLink bus routes and Council paid for the
shuttle service between Peregian and Noosa Heads. The total cost for the bus services was
$34,762 (Refer to Table 2: Bus Services).

Table 2 Bus Services

Services                                             Amount (excl GST)
TransLink Routes x 5                                           $18,450
064 Peregian – Noosa Heads Shuttle                             $16,312
Total                                                          $34,762

It is estimated that the cost per passenger during the 10-day period was $1.30

The total income generated from the Noosa Heads Lions Park car park was $10,690. The
Tewantin Noosa Heads Lions club received $6,414.


Consultation

External Consultation - Community & Stakeholder

Tewantin - Noosa Lions Club – Car park was slower than expected. Once again, Fred Spinks
was invaluable in getting the project under way after the wet weather, and we appreciated the
new signs which were a lot clearer than those that were previously in use.

Sunbus – Thanked Council

Free Holiday Buses Survey – refer to report section 5. Feedback Survey

Tourism Noosa – Lots of very positive feedback and a number of comments about how helpful
the passenger assistant was

Internal Consultation

Works Superintendent, Fred Spinks – Traffic Control and Noosa Heads Lions Park.
Although traffic control was booked, they were cancelled each day as not needed.
Management Accountant, Angelique Boog – Free Holiday Buses Budget.

Departments/Sections Consulted:

   Community Services                         x   Planning & Infrastructure
   Disaster Management & Public Order             Building & Plumbing Services
   Waste & Environmental Health                   DA Planning
   Community Facilities                           Strategic Land Use Planning
   Cultural Facilities                        x   Asset Design & Investigations
                                                  Asset Planning
                                              x   Civil Operations
                                                  Environment

   Executive Office                           x   Corporate Services
   Community Engagement                       x   Finance
   Customer Service                               ICT
   Executive Support                              Procurement & Fleet
   Governance                                     Property & Facilities
   Human Resources                                Revenue Services




                                                                                  Page 41 of 100

Section 42

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                          28 APRIL 2015


6                        CAPITAL PROGRAM DELIVERY STATUS - APRIL 2015
DOCUMENT INFORM AT ION




Author                             Asset Planning Coordinator, Bryan O’Connor
                                   Planning & Infrastructure Department

Index                              ECM/Subject/2014-2015 Annual Capital Works Program

Attachments                        1.     Capital Projects Delivery Status, 17 April 2015


EXECUTIVE SUMMARY
The project delivery status report is normally presented quarterly to the Infrastructure and
Services Committee, however, with the escalated activities around the delivery of Council’s
capital program this report will be presented monthly until the end of the financial year. This
report is to highlight projects that have been completed and a general overview of the current and
future activities of the projects being delivered.

This report also provides a capital project delivery spreadsheet (Attachment 1) that provides a
general overview of the projects completed and the status of current projects being delivered.
The previously presented capital delivery project dashboard can be utilised to demonstrate an
individual projects status at any given time.

RECOMMENDATION
That Council note the report by the Asset Planning Coordinator to the Infrastructure & Services
Committee Meeting dated 28 April 2015 providing an update on the status of the projects being
delivered in the 2014/15 Capital Works Program.


REPORT
The purpose of this report is to inform the Infrastructure & Services Committee of the overall
status of the Capital Works Program projects to 17 April 2015. The report also provides an
opportunity to highlight and discuss projects within the program and also confirm the completion
of projects as they are being delivered throughout the 2014/2015 financial year.

1.                       Current Projects

Since the commencement of the New Year the escalation in project delivery and overall progress
in the delivery of capital projects has significantly increased. There are currently 159 active
projects in the 2014/15 capital program with a value of $23.1m (not including Emergent Works
reserve) as of 16 April 2015. There are now 36 projects completed with the remaining projects
commenced and in varying stages of delivery.

Some of the projects that have been completed recently include:

                       Whole of Shire         Electric Bus feasibility study
                       Noosaville             Walter Hay Drive Rehabilitation
                       Sunshine Beach         Girraween Bridge Joint replacement
                       Cudgerie               Cedar Gully Park water feature
                       Sunshine Beach         Primary School safety improvements




                                                                                            Page 42 of 100

Section 43

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                        28 APRIL 2015


In addition to these projects, there are a number of projects that are nearing completion by the
end of June and include:
   Whole of Shire Sealed road pavement condition survey
   Noosaville, Gympie Terrace, Pipe rehabilitation
   Sunrise Beach, Ben Lexcen Drive, Stormwater pipe re-lining
   Tewantin, Cooroy Noosa Road Stage 1 Design Park Road Boardwalk design
   Noosaville, Gibson Road improvements
   Whole of Shire playground renewals

2.       Projects that will continue beyond financial year
There are two major projects that will continue on beyond 30 June 2015 and will carry-over into
the 2015/2016 financial year. These projects have significant budget amounts totalling $2.8m and
impact on the overall project delivery and completion results. These projects include:
       Noosaville            Munna Point Bridge Stage 2                                $1.4m
       Pomona                Rifle Street Flood Mitigation                             $1.4m

3.       Summary
The overall delivery of the capital program remains on track with all of the projects either
completed or commenced. The ongoing escalation in construction activities will continue over the
remaining months of this financial year.

The current year to date expenditure including actuals and commitments totals $12m. This is still
below the original forecasted expenditure profile. However, the continued effort on project
delivery will see the majority of the 2014/15 capital works program either completed or nearing
completion by the end of June 2015.

Previous Council Consideration
The capital works program has previously been distributed to Councillors (document titled
“Capital Works Program 2014/2015”).

Finance & Risk
Nil.

Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
Project delivery staff within the Planning and Infrastructure Department were consulted in the
preparation of this report.

Departments/Sections Consulted:

       Community Services                           x    Planning & Infrastructure
       Disaster Management & Public Order                Building & Plumbing Services
       Waste & Environmental Health                      DA Planning
       Community Facilities                              Strategic Land Use Planning
       Cultural Facilities                               Asset Design & Investigations
                                                         Asset Planning
                                                         Civil Operations
                                                         Environment




                                                                                          Page 43 of 100

Section 44

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28ATTACHMENT
                                                        APRIL 2015 1




                                                      Page4444ofof100
                                                     Page          100

Section 45

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 45 45
                                                       Page  of 100
                                                                of 100

Project   Project Name                                                Project Status Department              [=I [724 ae)  Target Completion
 Tele                                                                                                                                  py} c)

|__100727|Noosa Nth Shore Beach Campground septic                     Delivery     [Finance                  |      $11,700]     30/06/2015]

                                                                                                                      Page 45 of 100

Section 46

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                28 APRIL 2015


7                          CUSTOMER REQUEST MANAGEMENT STATUS - MARCH 2015
DOCUMENT INFORM AT ION




Author                                Technical Officer – Transport and Traffic, Lewis Moes
                                      Civil Operations Manager, Allan Hull

                                      Planning & Infrastructure Department

Index                                 ECM/ Subject/ Branch Management/ Planning & Infrastructure
                                      ECM/ Subject/ Traffic Management/ Traffic Management
                                      ECM/ Subject/ Environmental Management/ Vegetation

Attachments                           Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Technical Officer, Transport and Traffic and Civil Operations
Manager to the Infrastructure & Services Committee Meeting dated 28 April 2015 detailing the
current Customer Request Management statistics and processes for the road, traffic and tree
related customer requests to increase timely responses and improve customer outcomes.


REPORT
The purpose of this report is to update Council on the current CRM statistics and processes for
the roads, traffic and tree related customer requests.

1.                         TRAFFIC AND TRANSPORT BACKGROUND

The Transport and Traffic Planning section of Council receives a range of customer inquiries
defined in the Customer Request Management (CRM) system under two categories; Roads &
Traffic and include:

                       Speed reviews and adjustments to regulated speed limits
                       Road signage and linemarking, including advisory signage
                       Corridor safety improvements and intersection safety issues
                       Traffic signal phasing and timing inquiries
                       Pedestrian crossings and pathway issues
                       Traffic management and traffic calming
                       Public transport infrastructure
                       Visibility and sight line issues
                       Parking management
                       Road safety audits
                       On and Off-road cycle facilities
                       School safety and school zone treatments
                       Road / traffic noise impacts
                       Traffic modelling
                       Event inquiries in relation to transport/traffic issues
                       Heavy Vehicle inquiries and approvals for over-size/over-mass vehicles



                                                                                                  Page 46 of 100

Section 47

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015


The level of and time to investigate transport and traffic CRM’s is variable due to the range of
topics. A simple inquiry may be resolved in a few hours, where a more complex investigation
may take several weeks/months. A significant backlog of outstanding CRMs has occurred which
has necessitated a review of the processes involved in responding to customer requests.


2.    ISSUES

The backlog has arisen due to the fact that Transport and Traffic Planning CRM’s solutions can
sometimes be implemented quickly while other solutions need to be incorporated into the Capital
Works program.

Factors involved in the time taken to resolve a CRM include:
 Traffic counts – required for speed, volume and class of vehicles along a road. Typically
    installed for 2 weeks to achieve consistent data.
 On-site inspections /investigations
 Road Safety Audits
 Traffic modelling
 Consultation with other departments /sections / agencies
 Community consultation
 Concept development and costing
 Traffic Advisory Committee (TAC) and Speed Management Committee (SMC)


3.    UPDATE

A technical officer was appointed in February 2015 who is primarily dedicated to CRM’s.
Processes have been improved and streamlined expediting the way CRM’s are handled and
completed.

The new arrangements have resulted in an improvement in the CRM completion rate. The
percentage of total CRM’s completed per month has been improving in 2015 as shown in the
table and bar graph below. This positive trend will continue to be monitored.

                                             January 2015     February 2015      March 2015
                                               Total No.        Total No.         Total No.
                                               Received         Received          Received
 Current (less than 30 days old)                  28               28                21
 Older than 30 days but less than 60 days          4               11                 9
 Older than 60 days but less than 90 days          1                2                 8
 More than 90 day old                             35               21                14
 CRM’s received during the month                  83               58                74
 CRM’s completed during the month                 72               65                85
 % completed for the month                       47%              54%               67%




                                                                                Page 47 of 100

Section 48

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015




                            Road and Traffic CRM's
                  200



                  150



     CRM Numbers 100
                                                                          Total CRM's
                                                                          Completed CRM's
                  50



                   0
                          Jan-15          Feb-15          Mar-15
                                          Month


4.     TREES

A Service Review has recently been completed for Council’s Parks services which included an
examination of the delivery of tree maintenance services. In terms of the customer requests, tree
related requests comprise one of the top 3 areas for customer requests across Council along
with dogs and waste. Within Parks, tree related requests make up over 72% of the total number
of customer requests received (1767 out of 2439 for the 2014 calendar year). The breakdown of
these requests by sub-type is shown in the table below:

 Request Sub-Type         Total No. Received
 Fallen                   339
 Illegal                  6
 New Plant                43
 Removal                  640
 Tree Complaint           3
 Trimming                 75
 Vandalism                10

As the delivery of this service is largely driven through customer requests received by Council,
the level of service (LOS) for tree maintenance is defined in terms of the time taken to action
Customer Requests. The table below shows the current target timeframes for completion:

 Request Sub-Type          Target Time Frames for
                           Completion (business
                           days)
 Fallen                    5
 Illegal                   7
 New Plant                 10
 Removal                   10
 Tree Complaint            10
 Trimming                  10
 Vandalism                 3



                                                                                 Page 48 of 100

Section 49

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


For 2014 only 57% of requests were completed within the target timeframes although some of
the target days were not considered realistic and need to be adjusted. For removal in particular
the timeframe is insufficient to allow for the time taken to undertake an assessment and complete
the tree removal.

The service review identified opportunities in relation to:
1.   Actions that can be taken to reduce the number of requests such as provision of
     information to customers in the form of FAQs, brochures, website info etc. Adopting a
     planned maintenance schedule over time to move to a more proactive rather than a
     reactive approach and improved species selection for work on public land.
2.   Improving the tree assessment process through reducing the number of formal
     assessments undertaken with more requests being directly referred to the Trees Crew for
     action and adoption of guidelines that simplify the decision making process for tree
     removal.
3.   Improved productivity through filling a vacant position in Council’s tree crew.
Following implementation of these actions a further analysis and report of outstanding CRMs will
be developed in order to identify the success or otherwise of these actions. The current
completion percentage rates are provided for information below.

                                             January 2015         February 2015   March 2015
                                               Total No.            Total No.      Total No.
                                               Received             Received       Received
 Current (less than 30 days old)                  97                   138           123
 Older than 30 days but less than 60 days         25                    44            20
 Older than 60 days but less than 90 days          3                    12             7
 More than 90 day old                              2                     3             8
 CRM’s received during the month                 197                   195           200
 CRM’s completed during the month                124                   124           240
 % completed for the month                       49%                  39%            60%

Previous Council Consideration
Nil.

Finance & Risk
Nil.

Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
Nil.
Departments/Sections Consulted:
       Community Services                     X   Planning & Infrastructure
       Disaster Management & Public Order         Building & Plumbing Services
       Waste & Environmental Health               DA Planning
       Community Facilities                       Strategic Land Use Planning
       Cultural Facilities                    X   Asset Design & Investigations
                                                  Asset Planning
                                              X   Civil Operations
                                                  Environment



                                                                                  Page 49 of 100

Section 50

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                       28 APRIL 2015


8                        NOOSA WATERS LOCK CARDS UPGRADE
DOCUMENT INFORM AT ION




Author                             Technical Officer Coastal & Foreshores, David Shing
                                   Planning & Infrastructure Department

Index                              ECM/Subject/Waterways, Rivers, Lakes, Canals, Dams/Noosa Waters Lock
                                   Access Cards

Attachments                        Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Technical Officer Coastal & Foreshores to the Infrastructure &
Services Committee Meeting dated 28 April 2015 providing an update on the upgrade of the
Noosa Waters Lock Access Cards.


REPORT
Following an informal audit of the Noosa Waters Lock register (SiPass) it was revealed that
approximately 20% of activated access cards had no contact details. This information was
discussed with the Noosa Waters Residents Association (NWRA) who supported a full review of
access cards to determine appropriate ownership and access to the canal estate.

The Noosa Waters Lock card system has not been reviewed since May 2004 and it was
considered timely to undertake another audit at this time to assist in the management of the lock
system and provide increased security by restricting unauthorised access to the lock system.

Over time many cards have been issued to waterfront residents who have since moved and
some cards may have been passed on to new residents without the details being changed on
Council’s register of card holders.

1.                       Process

On 22 January 2015, 618 letters were sent to Noosa Waters canal front property owners and
Body Corporates. Some property owners received more than one letter dependent on how many
registered water craft they owned.

All property owners were requested to provide updated contact details for their lock card/s to
Council by 20 March 2015 and 399 responses have been received.

2.                       Where to now

Contact details from those responses received will now be input into SiPass. Where a response
has not been received the card allocated to that property will now be deactivated. Moving
forward, a more proactive approach to card management will be put in place to ensure that the
card owner’s details remain current.




                                                                                         Page 50 of 100

Section 51

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015


Previous Council Consideration

Nil.

Finance & Risk

Nil.

Consultation

External Consultation - Community & Stakeholder

 All existing Noosa Waters Lock access card holders
 Noosa Waters Residents Association

Internal Consultation

Nil

Departments/Sections Consulted:

       Community Services                   X   Planning & Infrastructure
       Disaster Management & Public Order       Building & Plumbing Services
       Waste & Environmental Health             DA Planning
       Community Facilities                     Strategic Land Use Planning
       Cultural Facilities                  X   Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

       Executive Office                         Corporate Services
       Community Engagement                     Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




                                                                                Page 51 of 100

Section 52

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


9    WEYBA CREEK ESPLANADE - BANK EROSION

Author            Environment Officer (Rivers and Coast), Jan Maddin
                  Planning and Infrastructure

Index             ECM/ Project/ Weyba Creek – Bank Erosion Restoration

Attachments       1.   Project News factsheet – Bank Stabilisation, Weyba Creek
                  2.   Invitation Community Information Session – Bank Stabilisation,
                       Weyba Creek


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Environment Officer (Rivers and Coast) to the Infrastructure &
Services Committee Meeting dated 28 April 2015 regarding the outcomes of the community
consultation process on the Weyba Creek Bank Stabilisation project and:
A.   Adopt Option 2 as outlined in the report as the preferred way forward; and
B.   Amend the funding of this option as part of the 2015/16 Capital Program Budget process.



REPORT
The purpose of this report is to provide feedback to Council on the comments received from
residents regarding the proposal to undertake bank stabilisation and construct an access
structure to Weyba Creek at the former rope swing area. Comments received indicate a lack of
support from local residents for the proposed construction of a recreational/fishing structure at
this location.

The structure was intended to provide a recreational alternative to the rope swings in lieu of their
ongoing removal; whilst the adjacent areas were closed off for rehabilitation.

The feedback regarding the structure was received from residents following distribution of the
Project News factsheet (see Attachment 1) in December 2014; and more recently at the
Community Information Session (see Attachment 2) conducted onsite at Weyba Creek
Esplanade in March, 2015.

The Information Session confirmed that although some residents would like the rope swings to
remain and consider the bank erosion and risk to public safety and Council to be very low; most
residents would like to see the degraded areas rehabilitated, but do not support construction of a
recreational/fishing structure at this location.

Residents state that since the rope swings were removed last November and continue to be
removed on a regular basis, they have enjoyed a reprieve from groups of young adults acting
antisocially who previously frequented the area on a regular basis.

This situation has created a more peaceful neighbourhood and children returned to play in the
area. Residents indicated these antisocial young adults were not backpackers and the large
groups of backpackers visiting the area (previously reported to Council as being a major issue of
concern) were considered well behaved by comparison.


                                                                                   Page 52 of 100

Section 53

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      28 APRIL 2015


There is concern that if a recreational/fishing structure is constructed at this location it will attract
more visitors and the antisocial behaviour will return. There is concern that Council is creating
another tourist attraction which will become increasingly popular and have suggested that this
may affect road safety and the associated parking implications.

Most residents however, are concerned about the erosion and the degraded riparian areas.
These residents acknowledge several metres of creek bank have been lost due to the increase in
the rope swings popularity, foot traffic and people climbing in and out of the creek from the
swimming hole.

Most residents would like to see the area rehabilitated in stages, with the installation of a barrier
fence (post and rail) to control public access away from newly planted areas and educational
signage depicting why the area is being restored.

Some residents were open to Council providing a formal access point to the creek. However they
consider stairs to the creek and a canoe/kayak launching facility to be more appropriate than a
recreational/fishing structure. These residents suggest this type of access ought to be located at
the picnic table area which is deemed a more suitable site to formalise creek access and where
parking is already provided. Residents maintain that the antisocial behaviour previously occurring
at the rope swing area is partly due to its isolated location within the Bushland Reserve
compared to the public open space at the picnic table area.

A number of residents help to look after the Bushland Reserve especially with regard to picking
up litter; others belong to the Weyba Bushland Care Group and participate in regular working
bees.

Some residents would like to form a ‘planning group’ with Council to progress the rehabilitation
efforts, as well as address other issues of concerns which they identify as:
   a section of road along Weyba Esplanade which is being seriously undermined by the creek
     where the Bushland Reserve narrows. This erosion is a major concern and request that
     Council resolve this issue;
   speed limits along Weyba Esplanade and fears for children’s safety;
   parking, parking time limits and overnight parking in camper vans along the Esplanade;
   maintenance of picnic table with the concrete slabs presenting potential trip hazards;
   unnecessary mowing around the picnic table area;
   provision of more rubbish bins;
   boating speed limits not being observed with this reach of the creek, boat wash contributing
     to in-stream erosion of the creek bank, speed signs and more on-river enforcement required
     for safety purposes;
   water skiing and jet skiing unlawfully occurring (breach of the Noosa River Marine Zone
     restrictions).

Clearly there are a number of safety and management issues local residents would like Council
to address in this area which go beyond the scope of this project. These issues will be forwarded
on to the relevant sections of Council, Police and Maritime Safety Queensland (MSQ) to
investigate and address where required.

However, in terms of this project’s scope, the following options have been developed for
Council’s consideration.




                                                                                        Page 53 of 100

Section 54

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


Option 1: Do not construct a recreational/fishing structure for public use at the former
          rope swing location.
  Continue with the plan to rehabilitate the creek bank effectively closing this area to public
    access.
 Continue to monitor the area and provide education signage.
This option adopts a precautionary principle approach to resident’s concerns about a
recreation/fishing structure and mitigates any antisocial impacts a structure provided for public
use in this area may have on the neighbourhood.

It acknowledges local residents concerns and will deliver a good environmental outcome if the
public do not access the creek in this area.

Option 2: Redirect the allocated Capital Works funding to the design and construction of
          a formal access point to the creek at the picnic table location.

This option includes all the above actions outlined in Option 1; and
 Will provide the community with a formal access by way of steps to the creek and a
    canoe/kayak launch for recreational purposes.

Option 2 will achieve the same outcomes as Option 1 and may also direct the public away from
accessing the creek through the newly rehabilitated areas. A formal access point may also help
lessen the number of informal accesses to the creek which are currently fragmenting the riparian
vegetation.


Previous Council Consideration

Design and construction of the proposed structure was approved as a capital works project in the
2014-15 budget process following a March 2014 report to Council which highlighted the
significant bank erosion occurring onsite due to the increased popularity of the rope swings.

The report identified the high level of risk to the public on these public lands due to the current
state of the eroding creek bank, and the erosion occurring around the base of the overhanging
trees used for rope swings. The report suggested these trees are likely to fail in the foreseeable
future which will exacerbate the erosion and lead to further bank collapse.

The report recommended a high level of management intervention was required to address the
erosion and be capable of sustaining higher levels of recreational use in this area in the long
term. The recommendations included:
   removal of the rope swings and tree ladders on an ongoing basis as need arises;
   engagement with the local community in the design and installation of a bank stabilisation
     and access structure for recreational purposes; which would include erosion mitigation
     measures along the most impacted sections of the creek bank;
   closure of the degraded areas for rehabilitation, including fencing (e.g. post and rail) to
     protect vegetation and restrict access;
   a letter box drop to local residents explaining the area needed rehabilitation to prevent major
     erosion and reduce the public safety risk;
   provision of educational signage;
   monitoring of activities and erosion; and
   increased surveillance of the area by Local Laws Officers to ensure compliance with
     camping restrictions in the area.


                                                                                   Page 54 of 100

Section 55

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                      28 APRIL 2015


To date, management intervention has included:
   Removal of the rope swings which commenced in November and has continued on an
     ongoing basis.
   Received from the Department of Agriculture, Fisheries, Forestry (DAFF), the list of design
     constraints for a recreational/fishing structure to be constructed within a Management Level
     A classification of a declared Fish Habitat Area.
   Outsourced quotes for the structure design from consultants (e.g. Request for Quote) which
     included the design constraints from DAFF.
   Received one quote for design of the recreational/fishing structure (one consultant declined
     to quote and one consultant withdrew their quote).
   Developed and distributed a Project News factsheet around the Weyba Creek Esplanade
     residential area.
   Visited three Noosa Backpacker establishments to inform management about the
     environmental and public risk concerns at Weyba Creek rope swing area and the intended
     management intervention. The backpacker establishments indicated they would no longer
     send their guests to the area.
   Conducted a Community Information Session onsite to discuss design of the
     recreational/fishing structure and glean feedback from local residents.

Finance & Risk

The current funding for this project is split between two financial years as follows:
 2014/15, $20,000 for design
 2015/16, $200,000 for construction.
Based on the estimated costs of Option 2 a revision of the funding from $200,000 to $120,000 for
2015/16 will be required as part of the 2015/16 Budget development.

The total costs of a formal access to Weyba Creek at the picnic table location by way of steps to
the creek and a canoe/kayak launch for recreational purposes (see photo of timber example
below) is estimated to be $100,000 ($80,000 for an aluminium structure) plus the associated
costs of bank stabilisation measures (i.e. site preparation, planting, fencing, signage and
monitoring) at the former rope swing area are estimated to be $20,000.




                                                                                        Page 55 of 100

Section 56

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               28 APRIL 2015


Consultation

External Consultation - Community & Stakeholder

Community Information Session – Weyba Esplanade on 21/3/15
Attendance: Cr Frank Pardon, Jan Maddin (Environment Officer) and 22 local residents.

Internal Consultation

Planning and Environment - Environment Services
Infrastructure Services - Natural Areas/Operational Works
Community Services – Community Engagement

Departments/Sections Consulted:

X   Community Services                       X   Planning & Infrastructure
    Disaster Management & Public Order           Building & Plumbing Services
    Waste & Environmental Health                 DA Planning
    Community Facilities                         Strategic Land Use Planning
    Cultural Facilities                          Asset Design & Investigations
                                                 Asset Planning
                                                 Civil Operations
                                                 Environment

X   Executive Office                             Corporate Services
    Community Engagement                         Finance
    Customer Service                             ICT
    Executive Support                            Procurement & Fleet
    Governance                                   Property & Facilities
    Human Resources                              Revenue Services




                                                                                 Page 56 of 100

Section 57

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA     28 APRIL 2015


                                                     ATTACHMENT 1




                                                       Page 57 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     28 APRIL 2015

                         —_—                     we                                ATTACHMENT 1
         We            gar   whee ary! = ae pe         ——         ia Bi               eae
 aie — ao aaag                F   Pera     ee Se               penta a capers a
   Sa          a    ipl  a al                       .              a here      Sie         *
    treo        Pret BES 8 OTC ea                               EE          ee                    a  |
        mr mRNLOLO ST ROCLON (C18               Miia         tat japad =  *   aS   .       sl   ie
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ee                                        —_—————-——<—<—S—SS*:           wh ; Nid 4             4
    ge      ee                               ee        A             eae           e aN           ae

                                                                                23 December 2014
        Bank Stabilisation - Weyba Creek, Noosa Heads

       Project summary                                 Potential impacts
       Due to creek bank erosion and concerns for      Locals and visitors have been using the
       public safety Council will build a new fishing  area to jump into the creek from rope swings
       structure and rehabilitate degraded riparian    attached to overhanging trees.
       areas in a section of Weyba Creek. When                      ;
       complete the work will improve access,                     eho
       protect the creek bank and reduce the risk                  e ad    f     caylee
       to public safety.                                              a
                                                            bs     Pe,
       Location of Works                                     ws     |   if               4
       The Weyba Creek esplanade contains a                    4    {ee          ovens
       narrow strip of native bushland adjacent to                    *         XK:   ee a
       Weyba Creek, forming part of the Weyba                         3 -       e.    A
       Creek Bushland Conservation Reserve. The             Ae            a          7    4
       map below shows an area of the Reserve                              \¢   a)
       where current recreational activities are                              SS      gile
       causing concern for Council and local                        im   Ss                a
       residents.                    _                               ‘           “e
                                  GPE ES Hn                                       ,
        a                          1G  deer? mt y                               *
       we |                        SYS tie, Hee                                a
        a pe                    ; Ps aes a « pas                              ~   .     -
       Pe                      > et * eal Sars eee                .      7          =
                            eee eae                    However, this sustained recreational use by
                     Re is,  ae       ees              an ever-increasing number of visitors raises
                      eta FER AS                       concerns:
              : Hi      a4 we i       4
             Shaetg et      ees                        e  Erosion. Significant erosion has
                      Radlett STL s                       diminished the integrity of the creek
                       ao                                 bank. The exposed roots of overhanging
                                                          trees also increase the likelihood of
                                                          these popular ‘swing trees’ failing in the
                                                          near future leading to further bank
                                                          collapse.
       NOOSA COUNCIL             PO Box 141              P. (07) 5329 6500    [email protected]
            Ea                   TEWANTIN QLD 4565       F. (07) 5329 6501    www.noosa.qid.gov.au

                                                                                       Page 57 of 100

Section 58

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 58 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                        28 APRIL 2015

        Weyba Creek Bank Stabilisation Project
        e  Safety. Some branches with rope               Duration of work
           risk of breaking off.                         due for completion by September 2015,
                                                         weather permitting.
        e  Hidden dangers. Dead trees in-stream
           are hidden from view at high tide and are     Work on the fishing structure is due for
           potentially dangerous.                        completion by June 2015, weather
                                                         permitting.
        While Council acknowledges the                      Rime        :      cap           ;
        recreational value placed on this section of              cei?                    ify
        Weyba Creek by the community, the area is              ee ola  ‘                  f     t
        being loved to death and Council has                  Sati                             as
        chosen to intervene to ensure public safety          Sn es            oe          ae
        on public land.                                   —     a             A) v
                ene Ni F a      ; ye    Y TZ                      ae       a ee = 4
            ox  ay Cain: iP             AAD G             ceramics:                     —
                  Bone       |       hee                   —                         a. cae
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                                      a      R               hg eal  Ee          SOR es GRC Pe
                                                          - =a 3                    re ee
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               at                                                tc   ea           ee
               wei.                =                             EN SY SoS Bet
                                 > 34                      “ Seen: 2S         om         ~ SS
            aa           >         7                      koi       Se           wae

             =       a  nie Se                            See WN om is °y        sy
          as      i                                       a ee               tae
             Pe   ee se                                                          oo.
                 a      Poa,        s       e            Aki         t of th      t is the d     f
              7   ee              ek    ee                  ey aspect of  the project is the design o
              Re           Se a>         4               the recreational/fishing structure. Council is
                ;         4    £o%, the  .               obliged to adhere to the design constraints
           aii                 ;     scciaaeate          imposed by State government agencies as
        Proposed work                                    Weyba Creek is a declared Fish Habitat
        It is Council’s intention to provide a safe,     Area.
        long-term access solution to the creek which
        in turn will protect the natural values of the   A Community Information Day will be
        ae       |                                       conducted onsite by Council to discuss the
        The work involves:                                   :       :                      oe
                    ;                     :              detailed design before a formal application
        e  The ongoing removal of rope swings                           ie         .
           f         .                                   for construction is lodged with the State.
            rom trees in the Reserve.
      _e   Design and construction of a                  Further inf     ti
   y ,     recreational/fishing structure.                uraner informasion 7      ;
  :     e  Closure of the surrounding riparian areas     Please contact Council's project ee Jan
           for rehabilitation purposes.                  Maddin on 5329 6221 or by email
                                                         [email protected] COUNCIL             PO Box 141               P. (07) 5329 6500     [email protected]
        :     ara                 TEWANTIN QLD 4565        F. (07) 5329 6501     Www.noosa.qid.gov.au

                                                                                          Page 58 of 100

Section 59

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA     28 APRIL 2015



                                                     ATTACHMENT 2




                                                       Page 59 of 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                          28 APRIL 2015

                        cna                                                             ATTACHMENT 2

Be          2                             mn    |”  aie ‘ase:    ee ee                  :
  Be a mRNA COLONIE jae                                   =                    al      -      ae ge
bagi    as                                       a   eS         e        ’        :                      =

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Ze       Se              ae                              a         CREE RE    EC!   %     APE
    (pas   *   ea Be Mie on                          7    [Sa F     gs          >.9  ‘es    7   ae Le a
      ae   oy Vee?                                 ad             ian  ee             Pas RAS
   P  2 ‘Fy   —    a                 :      =a  2            4   a            Iga 2 ape   ;   a os wt BBP
a      Se                        SSS                           FTE   Po            ay.    “RRR          ae Sa

        Bank          Stabilisation                   —    Weyba             Creek
        Council is hosting a Community Information Session to discuss the new Weyba Creek
        recreational/fishing platform. Resident feedback will help Council finalise the structure design before it
        lodges a formal application with the State Government.
        The aims of this project are to:
           e   provide a structure which will protect the creek bank from further erosion
           e   provide a location and structure for recreational activity off the creek bank
           e   reduce the safety risk, on public land, to people swinging from potentially fragile overhanging
              trees.

                                              INVITATION
                          COMMUNITY INFORMATION SESSION
        Date:                     Saturday 21 March, 2015
        Start time:               9:00 am
        End time:                  11:00 am
        Meeting Point:             Picnic table at Weyba Creek Esplanade

        Contact details:           Jan Maddin
                                  (Environment Officer — Rivers and Coast)
        Phone:                     07 5329 6221
        Email:                     [email protected]
         Please take the opportunity to find out more about this project and provide your feedback into the design of
                                                 the structure.

        NOOSA COUNCIL              PO Box 141               P. (07) 5329 6500     [email protected]
           LAE Aaa                 TEWANTIN QLD 4565        F. (07) 5329 6501     www.noosa.qid.gov.au

                                                                                            Page 59 of 100

Section 60

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   28 APRIL 2015


COMMUNITY SERVICES DEPARTMENT REPORTS
10                       COMMUNITY SERVICES DEPARTMENT UPDATE - 3RD QUARTER 2014/15
DOCUMENT INFORM AT ION




Author                           Director Community Services, Alan (Fox) Rogers
                                 Community Services Department

Index                            ECM/Subject/Branch Management/Community Services Section

Attachments                      Nil.


EXECUTIVE SUMMARY
Not applicable


RECOMMENDATION
That Council note the report by the Director Community Services to the Infrastructure & Services
Committee Meeting dated 28 April 2015 providing an update on the operations of the Community
Services Department for the period 1 January 2015 to 31 March 2015.



REPORT
The Community Services Department consists of the following sections and teams:
 Community Development, and Community Grants
 Community Facilities (including Noosa Community Care, The J, The Bicentennial Centre,
    The Noosa Aquatic Centre, and The Noosa Leisure Centre);
 Disaster Management and Public Order;
 Libraries and Galleries; and
 Waste, Environmental Health and Cemeteries.




                                                                                     Page 60 of 100

Section 61

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                               28 APRIL 2015


COMMUNITY SERVICES DEPARTMENT

SECTION                RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                             LOOKING AHEAD

Waste Management        Securing a contractor to commence            Development of the 2015/2016 Waste           Finalisation of the Zero Waste Strategy
                          crushing of a significant stockpile of         Management Budget.                             following consideration of the Community
                          concrete.                                    Development of a draft 5 year Capital          Jury deliberations.
                        Ongoing increase in the number of              Works program.                               Tendering the 2015/16 Capital Works
                          garden waste services.                       Responding to requests for information         Program.
                        Construction of major capital works for a      for the Community Jury.                      Reviewing the tender called for the sale
                          biological control basin to collect and      Concrete crushing of a large stockpile of      of metal from the landfill and reporting to
                          treat nutrient rich stormwater at the          concrete.                                      council.
                          Eumundi Landfill anticipated to be           Development and letting of a tender for      Reviewing tenders for the collection and
                          completed end of April/early May 2015.         the collection of hazardous chemicals          removal of Hazardous waste.
                        Engagement of a new Coordinator                collected at Waste Transfer Stations and     Preparation of new garbage contract.
                          Waste Management (Ian Florence) due            Eumundi Rd landfill.
                          to the sudden resignation of Warren          Removal of stormwater accumulated in
                          Burgess for family reasons.                    Cell 2.2 Eumundi Rd Landfill.
                        Attendance on working party with             Monitoring methane at the landfill and
                          Unitywater      examining       potential      recapping small areas where methane is
                          advanced waste treatment and energy            escaping from capped areas due to dry
                          recovery from treatment of bio solids.         conditions.
                                                                       Securing a contractor to mulch green
                                                                         waste due to absence of contractor in
                                                                         north Queensland following tropical
                                                                         cyclone.
Environmental Health    95% of the 496 licenced premises in the      Training for Vector Control Officer to       Conduct a review of EHO administration
                          Shire have now been inspected as part          undertake vermin and other complaints          functions and duties of administrative
                          of the annual licence renewal inspection       and investigations, (including sediment        support staff.
                          program.                                       and erosion control,) thereby freeing up     Review existing development approvals
                        Unitywater engaged to undertake                EHO time.                                       of Service Stations (ERA “deemed
                          sampling/reporting to Council.               The EHOs to undertake further training          approval” premises) and undertake
                        2 x EHO’s attended Sanitary Water              of key staff in the handling and                compliance program.
                          training course in Brisbane in April as        management of asbestos.                      Investigate viability of contracting vermin
                          part of the Recreational Water               Complete the annual inspection program         control of Council BBQ’s.
                          monitoring program.                            of regulated premises to meet statutory      Investigate    potential      for    mobile
                        Development of 2015/16 operational             requirements.                                  technology options to enhance the EHO
                          budget.                                                                                       inspection program.


                                                                                                                                                 Page 61 of 100

Section 62

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                          28 APRIL 2015


SECTION           RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                               LOOKING AHEAD

                   David Baker retired from Council on         Ensure that full application and plan fees     Investigate    options    to    address
                     April 15 following 15 years of dedicated      are paid for with regulated premises             complaints regarding “Party Houses”.
                     service to the        organisation and        including changes to kitchen fit outs and
                     community                                     change of licence holder premise
                                                                   location
                                                                 Undertake customer service training for
                                                                   admin staff dealing with internments and
                                                                   burials.
                                                                 Undertake a food safety compliance
                                                                   project at regulated premises that have
                                                                   their own private water supplies i.e.
                                                                   properties not serviced with Unitywater
                                                                   mains supply
                                                                 Develop a regular food safety newsletter
                                                                   to our local food industry.
Pest Management     Fox control index reduced from 5.86 to     Working with Fleet to obtain a rotary          Investigate    potential     for   mobile
                       3.2 in the Coastal strip through focussed   digger and tractor to undertake runnel           technology options to enhance the Pest
                       control techniques, particularly around     maintenance. This project has the                and Vector officers’ inspection programs.
                       Teewah township.                            potential for significant savings as hiring    Extend the pig and deer control program
                    Draft Pest Management Plan for Noosa         a machine and operator from Gold Coast           with QPWS, Forestry, SEQ Water and
                       public consultation completed.              Council costs $20,000 per week.                  Noosa land holders.
                     Purchase of Feral dog traps using an      Research       the     option   of   using     Training of community groups in Pest
                       $18,000 State Government grant.             methoprene briquettes to manage                  Management techniques.
                     Obtained bird trap cages to commence        mosquito breeding on Sheep ,and Goat
                       control program of common myna birds..      Islands in place of aerial treatments.
                    Regular aerial treatment to control
                       mosquitoes.
                    Completed the third-quarter pest
                       management survey, including public
                       and private property inspections and
                       actions to remove pest plants and
                       eradicate pest animals
                   Completed feral deer survey of 100
                       properties in Tinbeerwah in response to
                       substantial property damage. 30 feral
                       deer in Cooroy area have been
                       destroyed.

                                                                                                                                           Page 62 of 100

Section 63

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                     28 APRIL 2015


SECTION          RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                           LOOKING AHEAD

Cemeteries        Conducted 19 burials, 18 ashes              Computerisation of historical     paper
                     interments, provided 26 plaques, made        based cemetery records.
                     20 reservations and completed 78
                     customer service requests.
                   Maintained the grounds, headstones
                     and other structures at the three
                     cemeteries.
                   Constructed niche wall at Pomona
                     cemetery.
                   Obtained new concrete beam for burials
                     at Tewantin.
                   Completed customer service scripting
                     for cemetery service enquiries.
                  Improved T1 recording system with new
                     reservation and interment applications.

Public Order      Community      consultation   on     the    Final Council approval to adopt the new  Implementing a new section structure
                    proposed new suite of Local Laws &            suite of Local and Subordinate Local        including a change of name to the Local
                    Subordinate Local Laws has been               Laws is expected at the May Ordinary        Laws section.
                    completed. Feedback included 684              Meeting with the new Local Laws to take  Reduce the number of unregistered
                    submissions, 2 petitions signed by over       effect from 1 July 2015.                     dogs in our pound.
                    3,500 people. Most of the feedback was      Complete the house to house dog  Roll out new dog off leash and dog on
                    around the dogs off leash areas.              inspection program, by visiting all          leash areas across the shire, including
                  The house to house dog inspection             residential properties in the shire by 30    new signs and an education program
                    program is well underway with the area        June.                                        aimed at improving dog owners
                    from Peregian Beach to Tewantin now         Achieve final sign off on Local Laws         knowledge on the rules around dogs in
                    completed. So far the program has              operational review and commence to          those exercise areas.
                    seen 905 notices issued with 1,145 new         implement the matters identified in the  Implement new mobile technology into
                    dogs registered.                               review                                     the section to achieve operational
                  The local law operations service review     Continue random patrols to keep dog         efficiencies identified in the operational
                    is almost complete. The review has            owners from going into restricted areas.    review.
                    identified a new structure to be            Continue patrols each day to identify any
                    introduced after the current manager           illegal campers and move offenders on.
                    retires.                                    Arrange the smooth transition of the
                  Proactive patrols for dogs on beaches         Disaster Management responsibility to
                    are continuing with officers educating        the Infrastructure Services Department.
                    offenders.

                                                                                                                                       Page 63 of 100

Section 64

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                               28 APRIL 2015


SECTION                RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                             LOOKING AHEAD

                        Illegal camping is still occurring in the    Complete the budget for the 2015/16
                          Shire but to a lesser extent as the word       financial year.
                          spreads across the travelling public
                          about Council’s strong stance on this
                          issue.

Disaster Management     In house training in the Guardian system    Continue in house training in Guardian       Identifying new volunteers for the Local
                           has been well received                       processes and systems throughout the           Disaster Coordination Centre
                        The emergency operations team                 year..                                       Ongoing disaster management training
                           continues to meet regularly.               Finalising the new Noosa Local Disaster        throughout the year.
                        The LDMG and LDCC were activated              Management Plan 2015/16.
                           and responded to the threat posed by       Ensuring a smooth transmission for the
                           Cyclone Marcia in mid February.              Disaster Management responsibility from
                                                                        Disaster Management & Public Oder to
                                                                        Infrastructure Services.

Noosa     Community     New Logo design and rebranding for          Prepare for Consumer Directed Care           Increase activity options at our Day Care
Care                      Noosa Community Care completed and            changes.                                       centre.
                          approved.                                   Evaluate    capital   works      tender      Update       Policies    and    Procedures
                        New organisational Chart completed            submissions and progress refurbishment          manuals.
                          and signed off.                               of centre.                                   Develop business and marketing plan
                        Staff Position Descriptions finalised.                                                        (including finalising rebranding roll out).
                        Horticultural garden completed.
                        Tender      Refurbishment      documents
                          released.

Noosa Leisure Centre    Noosa Table Tennis and Noosa Kids &         Finalise Budget for 15/16 financial year.    Annual Customer Survey to be finalised
                          Baby Markets commenced regular              Preparation    for    major     bookings       and implemented.
                          booking at NLC.                               commencing from April – including
                        January Jump Bunch Holiday casual             Health & Wellbeing Festival, Roller
                          play sessions –well attended with 116         Derby and Noosa Long Weekend
                          children plus parents attending over the      Festival’s Opera Australia production of
                          3 days.                                       The Magic Flute and Anniversary
                        NLC Group Fitness Program bedded              Orchestra performance.
                          down with attendance numbers up 10%         Completion of remaining maintenance
                          compared to same period last year.            works


                                                                                                                                                Page 64 of 100

Section 65

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                                   28 APRIL 2015


SECTION                   RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                               LOOKING AHEAD

                           NLC Venue Hire revenue and usage
                             increased by over 30% compared to
                             same period last year.
                           2014/15    Capital     Works projects
                             completed.

Noosa Aquatic Centre       Successful introduction of evening           Undertake repair works on the 25 metre           Plan for Capital Works at the Learn to
                             Group Fitness & Squad programs.                pool.                                              Swim pool in order to minimise impact
                           Hosted 9 carnivals in a three week           Undertake     routine      maintenance             on patrons and revenue.
                             period. These ranged from local schools        throughout the facility now that peak            Condition audits and develop asset
                             to Regional Championships.                     swimming period has finished.                      management plan.
                           Provided operational assistance to
                             Tewantin School Pool after unexpected
                             departure of lessee to ensure continued
                             availability community use. .

The J &                    Noosa       Gymnastic         commenced      Action outcomes of Service Review                Upcoming events of significance in
Bicentennial                 operations in BCC Main Hall. .                 including 3-5 year business plan                   addition to our regular events/hirers
Community        Centre    Regular Hirer in place at BCC                  development.                                       including   Noosa    Long  Weekend
(BCC)                        Demountable Building while awaiting          Completion of maintenance at both                  Festival, TEDx Noosa.
                             accreditation of Montessori school.            facilities
                           Introduction of public/community Open        Finalise Noosa Gymnastics Lease.
                             Mic nights at The J for entertainers.
                           Involvement with Noosa Junction
                             Association working groups.

Butter Factory             Completion of Butter Factory Review            Implement Butter Factory Review                Develop strategy for transition process
                             with Council agreeing to a shift from            recommendations – development of                 for changeover in management of
                             Council management of the Butter                 business plan, governance model and              BFAC from Council to the Lower Mill
                             Factory to a community management                operational detail                               Board
                             model.                                         Maintain interim exhibitions and ‘pop up’      Finalise Fusion artist markets and
                           Delivery of exhibitions by local artists:        activities at Butter Factory until               BFAC 100Yrs display.
                             Kym Nelson & Sam Vatovey in ‘ZEST’               transition     to    the      community
                             and Chris Postle in ‘COASTAL                     management model occurs.
                             AWARENESS’. These exhibitions were
                             extended and closed Saturday 18 April.


                                                                                                                                                     Page 65 of 100

Section 66

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                                     28 APRIL 2015


SECTION            RECENT ACHIEVEMENTS                                CURRENT PRIORITIES                                  LOOKING AHEAD

                    Continuation       of    local     artist-run      Addressing       ongoing     issues    of
                      workshops in the pottery studio, generic             vandalism of the building by rostering
                      public programs and school holiday                   exhibiting artists to fill weekend shifts
                      workshops.                                           thereby extending the opening hours of
                    Continuing to use of volunteers and                  the BFAC to work as a deterrent to
                      artists to look after exhibitions.                   vandals.

Regional Gallery    Successful delivery of after-school art          Public Programs:            continuation of         Upcoming exhibitions:         (May-June)
                      classes for primary aged children,                 programming for current and upcoming                  Touring     exhibition   commemorating
                      engaging local art teachers to develop             exhibitions utilising artists and facilitators        ASSI 150 (150 years of Australian
                      and facilitate the workshops. Plus an              to assist in the delivery.                            South-Sea Islanders) in From Here and
                      end of program mini-exhibition and               Currently showing: Local artists RobRoy               There and local artist Ulrike Sturm,
                      presentation of certificates to students.          in Tangled up in Hue and Judith                       reflects on her time spent during
                    Successful delivery and presentation of            Ahern’s Noosa Skyscapes. Brisbane                     childhood in PNG in Tales from the
                      six exhibitions: Flood Language II, Pipe           based artist, Salli Sixpence’s Sound                  Eastern Highlands.
                      Dreams, A Puppet Project, A Taste of               Track and ANZAC response exhibition:                (June-July) Indo-Pop: Indonesian Art
                      Art, In Depth and Dried, Fractured and             Dear Dor I’m done for.                                from      APT7,      QAGOMA        touring
                      Parched, plus installation of four current       Gallery website close to completion of                exhibition, NRG first gallery to host with
                      exhibitions: Tangled up in Hue, Dear               phase 1.                                              Director of GOMA visiting to launch the
                      Dor, I’m done for, Sound Track and               Refreshing Family Day which has been                  tour.
                      Noosa Skyscapes.                                    a long-standing community arts activity.           Noosa Long Weekend Festival, the
                    Re-established strong alliance with              Volunteer recruitment drive to promote                Gallery will host 2 events: Art lecture
                      Tourism Noosa enabled the gallery to               Gallery’s volunteering opportunities.                 presented by QAGOMA curator and
                      exhibit works (from corporate collection)        Finalise 2015/16 budget                               concert held at Cooran Hall. Proceeds
                      in the Visitor Information centre,                                                                       from the concert will contribute to the
                      Hastings St. A great opportunity to                                                                      Gallery’s children’s programs.
                      promote the gallery and its activities in                                                              Commence work on marketing strategy
                      the lead up to the holiday period.                                                                       for 2016 exhibitions/Noosa Art Award
                                                                                                                               and continue raising Gallery’s profile in
                                                                                                                               community and arts sector.

Libraries           Mill Place Boiler House Consultant               Development and delivery of WWI                     Development of Libraries Strategy.
                      reports have been completed and a                  Roadshow Events for the Noosa’s War                 Finalise   2014/15      financial  year
                      builder has been contracted to provide             Front grant project                                   maintaining 5% savings target.
                      estimates for priority works and                 Continued preparation for Fusion                    Asset condition assessments of Cooroy
                      certification that the facility has no             Festival (May) in partnership with                    and Noosaville Library.
                      asbestos                                           Cooroy Lower Mill Board

                                                                                                                                                      Page 66 of 100

Section 67

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                               28 APRIL 2015


SECTION          RECENT ACHIEVEMENTS                                CURRENT PRIORITIES                              LOOKING AHEAD

                     On track to meet 5 % savings target            Development of stand-alone e-news for           New cleaning tender for next financial/
                      from Libraries Service Review                     Libraries as a pilot project for target          year.
                    Financial Literacy Consultant and                 marketing                                      Evaluation of the tenders for the Cooroy
                      Professional Evaluator secured for the         Development of a fee-based event for              Library coffee service, with a view to the
                      Dollars Making Sense grant                       current and potential Book Club                   new operator commencing in July.
                    New social media platform, Instagram, is         members called the Book Club Winter             Development of Noosa program for
                      proving to be a successful engagement            Soiree with author Sarah Armstrong                Best Start, funded through State Library
                      and promotional platform with over 280         Application for the next SLQ Technology           of Qld
                      followers since February                         Trendsetters Grants. This program will          Planning of Winter School Holiday
                    Tender process for management of                 be called Robot’s for Everyone – an               program
                      Library Espresso at Cooroy Library               introductory     coding   and     robotics
                      underway.                                        program, providing access to, and
                    Griffiths Negative Collection Launch             training in programming this emerging
                      showcasing the 1500 images indexed               technology
                      and 155 images scanned was held on             Investigating current mechanical issues
                      25th Feb with over 40 people in                  with Mobile Library generator causing
                      attendance                                       hydraulic failure
                    Successful annual off-site literary event,     Investigating issues with downpipes
                      with 60 people attending the author and          overflowing at Noosaville Library
                      Master Chef participant, Amina Elshafei        General     repair    and    maintenance
                      event, held on 8 March 2015 for                  activities at Cooroy and Noosaville
                      International Women’s Day                        Libraries
                    Phil Jarratt’s new book Launch “A Cup          Library website review underway.
                      of Tea with God” engaged with over 70
                      community members to celebrate
                      Noosa’s surf heritage.
                    Replacement        tactile markers and
                      bollards installed at all pedestrian entry
                      points at Cooroy Library
                    First week of the school holidays there
                      were over 7000 visitors to the libraries in
                      6 days




                                                                                                                                                Page 67 of 100

Section 68

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                                                         28 APRIL 2015


SECTION          RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                             LOOKING AHEAD

Community         Community Grants and RADF grants             Undertaking literature and data review         First draft of Social Plan due August
Development         round closed on 31st March 2015. On            phase of Social Plan including                   2015.
                    line grant form caused some difficulties       community NFP facilities audit.                Negotiate expired leases on community
                  Third Noosa Social Plan Reference            Preparation of Council report for                halls, centres and sports complexes (as
                    Group meeting held – great discussions         reduction of graffiti.                           per adopted tenure policy).
                    being had to help inform the new Social      Assessment of Community Grants and             Continue to work with the State
                    Plan                                           RADF grants.                                     Government (Department of National
                  Your      Say      Noosa     consultation    Continue payment coordination and                Parks, Sport and Racing) to deliver
                    commenced for the new Noosa Social             acquittals/compliance        for     last        events in Noosa as part of the Building
                    Plan (with limited feedback to date).          Community Grants and RADF rounds                 Active Communities
                  MCU for Tait Duke House approved.            Prepare RADF submission to Arts Qld            Continue     to    deliver  Community
                    Stakeholder consultation undertaken for      Continue to update and keep an                   Workshops program (the next workshop
                    building design and internal layout            accurate and comprehensive Grants                is scheduled for 3rd June and will focus
                    completed in preparation for the move to       Register for Council                             on Succession Planning for Clubs)
                    Earl Street in May 2015.                     Update      and     improve    Community
                  2nd edition of not for profit newsletter       Development web information.
                    distributed.                                 Deliver Community Drought Support
                  Preparation of 2015/16 Operational and         Project following the successful funding
                    Capital Works budget                           submission to Dept. Communities for
                  Booin Gari Festival held at Noosaville         Community Drought Support ($40k).
                    Lions Park for first time – positive         Negotiate lease and assist with seeking
                    feedback from all involved                     funding and community support for
                  Team now up skilled in Disaster                renovation and relocation of the
                    Recovery training and relevant staff           Tewantin Community Garden
                    have undertaken Evacuation Centre            Continue to explore avenues for funding
                    training                                       for the Pomona Cooran Rugby League
                  The CDO is managing the Wallace Park           Club lighting project
                    stakeholder as part of the pathway           Finalise     evacuation     centre   site
                    works project.                                 assessments and review of suitability
                  Office accommodation options for NICA          (as per Evacuation Centre training
                    explored and sent to NICA for                  undertaken)
                    consideration




                                                                                                                                          Page 68 of 100

Section 69

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


Previous Council Consideration

Nil.

Finance & Risk

Broadly speaking all Branches within the Department are on budget for the first three quarters of
the 2014/15 financial year following finalisation of 3rd budget review.

Consultation

External Consultation - Community & Stakeholder

Nil

Internal Consultation

Nil

Departments/Sections Consulted:

x      Community Services                         Planning & Infrastructure
       Disaster Management & Public Order         Building & Plumbing Services
       Waste & Environmental Health               DA Planning
       Community Facilities                       Strategic Land Use Planning
       Cultural Facilities                        Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

       Executive Office                       x   Corporate Services
       Community Engagement                       Finance
       Customer Service                           ICT
       Executive Support                          Procurement & Fleet
       Governance                                 Property & Facilities
       Human Resources                            Revenue Services




                                                                                  Page 69 of 100

Section 70

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


Community Development & Sport & Recreation
11                       POMONA COORAN RUGBY LEAGUE CLUB LIGHTS
DOCUMENT INFORM AT ION




Author                          Community Development Coordinator, Alison Hamblin
                                Community Services Department

Index                           ECM/ Subject/ Sporting Clubs

Attachments                     Nil.


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Community Development Coordinator to the Infrastructure &
Services Committee Meeting dated 28th April 2015 on the Pomona Cooran Rugby League Club
lights and:
A.     Agree to adopt option B as set out in the report as its preferred option to assist the Pomona
       Cooran Rugby League Club Inc. to meet the project funding shortfall; and
B.     Request the Council’s Community Development team to assist the Pomona Cooran Rugby
       League Club Inc. to make a funding application to the Gambling Benefit Community Fund
       or alternative funding source with the aim of ensuring the Club has competition standard
       lights for the 2016/2017 Rugby League season.




REPORT
Background

In June 2014, Council officers engaged a contractor to conduct a risk assessment on the timber
sports field lighting poles at Cooran Sports Facility. This action was taken in light of a termite
damaged pole at the Noosa Pirates Rugby League facility at Tewantin falling over earlier in the
year.

The subsequent report from the contractor noted that all four of the timber poles at Cooran were
beyond their serviceable life and required removal as soon as possible. Council officers then
negotiated with the Club regarding the timing of the removal of the poles.

Agreement was reached that Council would engage contractors at Council’s cost to remove the
poles once the rugby league season ceased. Additionally, Council officers would assist the club
with applications for funding to both the Queensland Government’s Sport and Recreation
Services’ Get Playing program and Council’s own Community Grants program. The original
estimate to replace the poles (and upgrade to competition lighting) was $145,000.

In November the Club was informed that their application to the State’s Get Playing program was
unsuccessful but it was successful in its application to Council’s Community Grants Program for
$15,000.




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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


Upon receiving advice of their unsuccessful grant application the Club approached Council for
advice and assistance. Subsequently, a meeting to formulate a way forward was held in
December between:

   Pomona Cooran Rugby League Club
   Noosa Council representatives
   Sunshine Coast Gympie Rugby League Association
   Queensland Rugby League
   National Rugby League
   Sport and Recreation Services, North Coast Region
   Cooroora Netball Club Inc. (whose courts are adjacent to the fields and will benefit from the
     lighting project also)

At that meeting it was proposed that the project costs be split three ways between Council, the
Club/Rugby League and the State Government, in an effort to demonstrate a collaborative
approach. As part of this proposed solution additional Council funds were sought and an out-of-
round funding application for $45,000 was submitted to the State Government.

In January 2015 Council approved an additional $30,000 allocation for the project. However
Council has just recently been informed that the State will not consider an out of round funding
application.

Current Situation – Allocation of funding
 Council has now committed $45,000 towards the project ($15,000 Council Community Grant
   and $30,000 via budget review).
 Queensland Rugby League Association, Central Division (QRL) has committed $15,000 (on
   the proviso that competition lighting is installed).
 The Club contribution will be approximately $25,000 ‘in kind’ – this includes labour, materials,
   excavation, trenching, piping and conduit works.
 No State funding has as yet been committed.

Revised quotes

Revised quotes have now been sought to install the old lights, to install new training lights only
and install new competition lights.

The quotes are as follows:
 re-installing the old lights       $76,935 GST exclusive
 new training lights                $84,315 GST exclusive
 new competition lights             $91,166 GST exclusive

The preferred contractor has also had a conversation with the Club regarding additional elements
of the project the Club may be able to undertake as part of their in kind contribution.

These in kind works have been identified as follows:
 Trenching - $4,610
 Labour for laying conduit - $1,200
 Dig footings, supply and pouring of concrete - $4,150 – under supervision for certification




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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                     28 APRIL 2015


Shortfall

If the club can undertake the three items above the project shortfall for each of the three options
is as follows:

Option 1

Cost to re-install the old lights                     $76,935 *
Less:       Council contribution                      $45,000
               Club’s in kind                         $9,960
                                                      $21,975 shortfall
*It is not recommended that the old lights be reinstalled as there is a significant likelihood that they have been
damaged and will not operate effectively.

Option 2

Cost to install new training lights                   $84,315 GST exclusive*
Less:       Council contribution                      $45,000
            Club’s in kind                            $9,960
                                                      $29,355 shortfall
*This option would bring the lights up to the previous standard but not meet competition standards .

Option 3

Cost to install new competition lights                $91,166 GST exclusive
Less:       Council contribution                      $45,000
            QRL’s Cash contribution                   $15,000*
            Club’s in kind                            $9,960 ‘in kind’
                                                      $21,206 shortfall

As the QRL will only commit their funds for competition lighting, the project shortfall is actually
more for training lights than competition lights. Council also needs to consider that upgrading
from training to competition lighting at a later date will cost an extra $2,000 at a minimum to cover
equipment hire, materials and labour.

Moving forward

There are a number of options for Council to consider.

Option A
Council funds the project shortfall (for competition lights) in budget review 4. The outcome of this
approach is that the Club will have lights available mid to late in the 2015 season.

Option B
Council works with the Club to make application to the Gambling Benefit Community Fund in May
or an alternative funding source for the project shortfall. Given the dates when these grants are
announced, the lights would not be available this season.

Option B is recommended.




                                                                                                       Page 72 of 100

Section 73

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


Previous Council Consideration

Ordinary Meeting, 15 January 2015, Item 15, Page 19

That Council note the report by the Development Officer – Sport and Recreation to the Ordinary
Meeting dated 12 January 2015; and:
A.     Approve additional funds of $30,000 to be funded in the next budget review to increase
       Council’s contribution towards the lighting upgrade at the Cooran Sports Facility; and
B.     Authorise the Development Officer – Sport and Recreation to advise relevant parties of the
       approved additional funds.


Finance & Risk

Without sports field lighting the Club cannot hold home game fixtures at night and training is
currently being conducted at Cooroy.

Consultation

External Consultation - Community & Stakeholder

Pomona Cooran Rugby League Club Inc.
Sunshine Coast Gympie Rugby League Association
Queensland Rugby League
Qld Government, Sport and Recreation Services, North Coast Region

Internal Consultation

Director Community Services
Property and Facilities Manager
Development Officer – Sport and Recreation
Community Grants Officer

Departments/Sections Consulted:

x    Community Services                           Planning & Infrastructure
     Disaster Management & Public Order           Building & Plumbing Services
     Waste & Environmental Health                 DA Planning
     Community Facilities                         Strategic Land Use Planning
     Cultural Facilities                          Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

     Executive Office                         x   Corporate Services
     Community Engagement                         Finance
     Customer Service                             ICT
     Executive Support                            Procurement & Fleet
     Governance                                   Property & Facilities
     Human Resources                              Revenue Services




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Section 74

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                         28 APRIL 2015


12             FESTIVE SEASON EVENTS GRANTS POLICY
INFORM ATION




Author                    Community Engagement Manager, Debra Bambrook
                          Executive Office

Index                     ECM/Subject/Council Policies

Attachments:              1.    Council Policy - Festive Season Event Grants


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Community Engagement Manager to the Planning &
Organisation Committee Meeting dated 28 April 2015 and:
A.             Repeal the Festive Season Strategy and Minor Grants Program Policy that transferred to
               Noosa Council from the Sunshine Coast Regional Council under the Local Government
               (De-amalgamation Implementation) Regulation 2013; and
B.             Adopt the Noosa Council Festive Season Event Grants Policy (provided at Attachment 1 to
               the report).


REPORT
Noosa Council inherited a Sunshine Coast Council Festive Season Strategy and Minor Grants
funding program. A new, Noosa-specific Festive Season Event Grants Policy has now been
developed (provided at Attachment 1).

It is proposed that the new Festive Season Event Grants Policy will continue to provide financial
support, through the community grants program, for relevant events including Australia Day
celebrations, Christmas concerts, parades and festivals and New Year’s celebrations.

The proposed Festive Season Event Grants Policy is designed to ensure the following:
             Council’s grants to festive season events held between November and January are fairly
               and equitably allocated to eligible organisations;
             There is a spread of funding to as many village precincts as possible within the Noosa local
               government area;
             The provision of grants is aligned with the intent of the Local Government Act & Regulation,
               which requires that community grants are used for a purpose that is in the public interest.

It is proposed that the initial Festive Season Event Grant round will open in July 2015, and align
in timing with the usual rounds of the Community Grants program thereafter.
The policy provides for grants for up to 3 years and for the amount available to be capped.
In addition to the community grants program for Festive Season events, Council provides tree
lighting at six locations throughout the region at Cooran (Pioneer Park, King Street), Kin Kin
(Main Street), Noosaville (Noosaville Lions Park), Tewantin (Main Street), Peregian Beach
(Norfolk Pine at Heron and Kingfisher Streets), Pomona (fig tree at Joe Bazzo Park). This has
been proposed for re-funding as part of the 2015-16 budget process.


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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015


Previous Council Consideration

Nil.

Finance & Risk

Funding has previously been provided from the overall Community Grants Program and the
same approach has been taken in drafting the budget for Community Grants for 2015-16. The
program is subject to approval of Council’s budget each year.


Consultation

External Consultation - Community & Stakeholder

Nil.

Internal Consultation

Internal consultation has involved Community Services’ Community Development Branch and
Executive Office’s Community Engagement Branch staff and Finance.


X      Community Services                       Planning & Infrastructure
       Disaster Management & Public Order       Building & Plumbing Services
       Waste & Environmental Health             DA Planning
       Community Facilities                     Strategic Land Use Planning
       Cultural Facilities                      Asset Design & Investigations
                                                Asset Planning
                                                Civil Operations
                                                Environment

X      Executive Office                     x   Corporate Services
       Community Engagement                     Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




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Section 76

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28 APRIL 2015

                                                     ATTACHMENT 1




                                                      Page 76 of 100

ATTACHMENT 1

|_¢ a        NOOSA                                                        Council Policy
  mm mike                                                        FESTIVE SEASON

 Corporate Plan Reference:                  Working in partnership with our community
 Endorsed by Council:                                                                             |
 Policy Author:                             Community Engagement Manager

POLICY BACKGROUND
Noosa’s vibrant and diverse community is expressed through the dozens of community events and
celebrations held in the Noosa region, including those held during the November to January
‘Festive Season’.

The objectives of the Festive Season Events Grants Program include:
e   Providing community organisations with financial support for festive season events and
    celebrations;
e   Building community skills and resilience;
e   Providing opportunity for community organisations to leverage Council’s financial assistance to
    obtain funding from other sources;
e   Fostering diverse and strategically-located festive season events, which benefit the community.

COUNCIL POLICY
The purpose of this policy is to guide the administration of Councils Festive Season Grant
Program so that the grants:
e   Are fairly and equitably allocated to organisations to deliver festive season events;
e  Are allocated to events that are consistent with, and help achieve, Council's strategic goals
    such as working in partnership with our community and building community capacity as
    outlined in Council’s Corporate Plan 2014-2019;
e   Align with the intent of the Local Government Act 2009 and the Local Government Regulation
    2012, which state that (community) grants will be used for a purpose that is in the public
    interest.

This policy applies to the Festive Season Grant Program and is to be read in conjunction with
supporting guidelines for the festive season event-specific funding program.
This policy does not apply to sponsorship, donations, advertising, naming rights and service level
agreements.

FESTIVE SEASON GRANTS
Successful applicants may be awarded a Festive Season grant for up to three years and must
provide an undertaking to deliver the event to the standard described in the original application.
The initial Festive Season Grant round will open in July 2015, and then come into line in timing with
the usual rounds of the Community Grants program thereafter.

Noosa Council                                                                         Page 1 of 5

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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 77 of 100

COUNCIL POLICY — FESTIVE SEASON EVENT GRANTS

Festive Season Grant funding is for events that occur between November and January each year
such as Australia Day celebrations, New Year’s celebrations, Christmas carols concerts, parades
and festivals that celebrate Christmas, and that are open to the public.
This funding arrangement will provide a part contribution towards events that benefit the
community in the Noosa Council area.
Prospective applicants must speak with Noosa Council’s Grants Officer prior to applying for Festive
Season Grants funding to ensure their proposal meets Council's priorities and guidelines.
Funding will be capped and Council will also review the organisation’s capacity to part-fund the
event.

ELIGIBLE FESTIVE SEASON EVENTS
A number of events may be supported under the Festive Season Events Grants Program for
activities within the Noosa local government area. To be eligible to apply for funding, applications
must adhere to the terms and conditions set out in this Policy as well as the supporting Festive
Season Grant Guidelines.

Festive Season projects may include but are not limited to:
e   Christmas carols events open to the public.
e   Christmas festivities and parades open to the public.
e   New Year’s Eve fireworks events open to the public.
e   Australia Day events for residents in the Noosa local government area.

INELIGIBLE EVENTS
Ineligible events and programs include, but are not limited to:
e   Events held primarily for the benefit of specific school or church communities.
e   Private functions or events to which the public are excluded.
e   Events run for profit.

WHO CANNOT APPLY
e   Government agencies or departments of local, state or federal government.
e   Kindergartens and Preschools.
e   Parents and Friends Associations, or Parents & Citizens Associations.
e   Primary health care providers.
e   Political organisations.
e   Individuals.

ELIGIBLE EXPENSES
Eligible applicants may receive part funding for costs associated with:
e   Expenses related to hire of equipment, temporary structures, professional services and
    promotion and advertising of the event.
e   Traffic management plans including traffic control services.

Noosa Council                                                                           Page 2 of 5

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INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA   28 APRIL 2015




                                                     Page 78 of 100

COUNCIL POLICY - FESTIVE SEASON EVENT GRANTS
INELIGIBLE EXPENSES
The following items are not eligible for funding:
e   Erection and display of Christmas decorations (Festive Season Displays) in public spaces.
e   Prizes.
e   Travel expenses.
e   Fireworks and balloons.
e   Mobile phone costs.
e   Catering and alcohol.
e   Consumables such as stationery, printing, fuel, vehicle/plant/equipment repairs.
e   Office equipment.

PERMITS, FEES & CHARGES
If successful, applicants are required to obtain all relevant permits from Council and other
authorities (e.g. police). Note that not-for-profit organisations are exempt from all Council fees &
charges excepting a minimal access fee should they require electricity. The access fee is
applicable to all organisations. No other in-kind contributions or assistance will be provided.
FESTIVE SEASON DISPLAYS
Council encourages the community to fund their own display activities. Note that erecting displays
on Council controlled land and accessing Council infrastructure requires a permit under Council's
Local Laws. Recipients must:
e   Take reasonable and practical measures to ensure compliance with Council’s laws.
e   Minimise environmental impacts and ensure public safety at all times.

RECIPIENT OBLIGATIONS
Recipients of Festive Season Grants funding are required to:
e   Enter into a Funding Agreement upon notification of being successful in their application; and
e   Provide acquittal documents and verified financial details within 30 days of completion of the
    event.

NOOSA COUNCIL COMMUNITY GRANTS
These are dealt with under a separate policy. Festive Season activities are not eligible for funding
under the Community Grants Policy.
ROLES AND RESPONSIBILITIES
Council will publicise the availability of this grants program widely and in such a way as to promote
public confidence in the process.
Grant applications must be submitted by the relevant closing date and time. Applications received
after the closing date and time will not be accepted.
Applications must be submitted on the Grant Application Form made available by Noosa Council.
In assessing the grants, Council will:
e   Ensure public monies are allocated in a fair and equitable way;
e   Ensure best possible value for money;
e   Check each application against eligibility criteria and particular assessment criteria, as set out
    in this policy and the Festive Season Grant Guidelines; and
e   Seek recommendations from an expert panel that can comprise Council officers and
    Councillors.
Noosa Council                                                                         Page 3 of 5

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                                                     Page 79 of 100

ae ee         eee ee

All successful grant applicants must enter into a funding agreement with Council and acquit funds.
Timeframes and acquittal requirements are outlined in the supporting Festive Season Grant
Guidelines.

The number of grants approved will depend on the demand for funding, available program budget
and Council priorities. In some instances, part funding may be offered.   Council determines the
total allocation of funds to Festive Season Grants Program through its annual budgetary
processes.
Council officers are available to provide advice to organisations to help develop Council grant
applications. They will also assist organisations to identify additional and alternative sources of
funding relevant to their event.
Council officers are to follow this policy when supporting, facilitating, or delivering Festive Season
Grant program.     It is the responsibility of Council officers to ensure that grants and funding
provided from public monies are:
e   Administered transparently and accountably.
e   Aligned with Council’s objectives, goals and priorities.
e   Communicated effectively to the community so that all potential eligible applicants have equal
    opportunity to apply for funds.
e   Monitored for compliance - All officers or Councillors are responsible for recognising and
    declaring any actual or potential conflicts of interest. This may include, but is not limited to,
    personal connections with the applicant. Anyone having a determined conflict of interest should
    not debate or be involved in any discussions on any matter relating to that application.

Final decisions in the Festive Season grants program are made by Council, CEO or delegate.

RELEVANT LEGISLATION
e   Local Government Act 2009
e   Local Government Regulation 2012
e   Statutory Bodies Financial Arrangements Act 1982

DEFINITIONS
Accountably
“Public entities should be accountable for their performance and be able to give complete and
accurate accounts of how they have used public funds, including funds passed on to others for
particular purposes. They should also have suitable governance and management arrangements
in place to oversee funding arrangements.”

Acquittal
Through the acquittal process, a recipient demonstrates in writing to the funding body that it has
expended the funds in accordance with the terms and conditions of the funding agreement on
completion of the activity or project. When conducted correctly, this process demonstrates that
these monies were being used efficiently, effectively and that the community is getting value for
money for services.

1 Auditor General Report to Parliament No. 7 for 2008, Administration of Grants and Funding to Community
Organisations by Local Government in Queensland, Page 10
Noosa Council                                                                           Page 4 of 5

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                                                     Page 80 of 100

COUNCIL POLICY — FESTIVE SEASON EVENT GRANTS

Community
For the purpose of this policy, community refers to a group of people living within the Noosa Shire
local government boundaries.

Conflict of interest
A conflict of interest is a conflict between an officer's or Councillor's personal interests (including
personal interests arising from their relationships or club memberships, for example); and the
public interest; that might lead to a decision that is contrary to the public interest.

Funding agreement
A legal agreement is entered into by the successful applicant and Council noting the obligations of
both parties.

Grant
Funds provided to a recipient through a formal program for a specified purpose, directed at
achieving goals and objectives consistent with Council policy, where the recipient is selected on
merit against a set of criteria. Funding is subject to entering a written agreement with Council that
outlines accountability requirements.

Festive Season Grant Guidelines
The grant guidelines will include:
e   Aim of the grant
e   Criteria
e   Assessment information
e   How to apply
e   How to acquit
e   Terms and Conditions
e   Glossary.

Individuals
Individuals are classified as a singular person or couple, as distinguished from a group, who carry
on activities for a community purpose and benefit.

Version control:
 Version    Reason/ Trigger                Change (Y/N)  Endorsed/ Reviewed by     Date
            New                            N                                         1/04

Noosa Council                                                                            Page 5 of 5

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Section 81

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                   28 APRIL 2015


Libraries & Galleries
13                       LIBRARIES STRATEGIC PLAN
DOCUMENT INFORM AT ION




Author                              Libraries & Galleries Manager, Kerri Contini
                                    Community Services Department

Index                               ECM/ Subject/ Libraries/ Library Management

Attachments                         1.    Library Services and Programs


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Libraries & Galleries Manager to the Infrastructure & Services
Committee Meeting dated 28 April 2015 and agree to:
A.                       The development of a Libraries Strategic Plan to guide the future of library services for
                         Noosa;
B.                       The establishment of a Libraries Strategic Plan Reference Group as per the membership
                         and process outlined in section 6 of the report; and
C.                       Nominate Councillor <***> to participate in the Libraries Strategic Plan Reference Group.



REPORT
The purpose of this report is to provide Council with an outline of the recommended process to
develop a Libraries Strategic Plan and to propose the establishment of a Libraries Strategic Plan
Reference Group.

1.                       Background

There is no current Council policy or strategy guiding the delivery of library services.

Prior to amalgamation, Noosa Council endorsed a Library Strategic Plan 2004 – 2007 which
guided the development of the library service. Sunshine Coast Council was in the process of
developing a Library Strategy however this was deferred at the announcement of de-
amalgamation.

In 2014, the Noosa Council Libraries Service Review identified significant changes in operational
models from the regional Sunshine Coast Library Service and recommended the development of
a Noosa Libraries Strategic Plan to establish a strategic vision for library services and better plan
for the needs of the Noosa community. The 2014/2015 Noosa Operational Plan identified a
Libraries Strategic Plan as a key 2014/15 project.

Noosa Council has a Service Level Agreement in place with the State Library of Queensland
which governs an annual grant of over $200,000 provided to primarily purchase lending and
reference collections. The Service Level Agreement includes the need to have at least a three
year strategic plan for the library service.



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Section 82

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


2.   Noosa Library Service Strategic Plan 2004-2007

Prior to 2000, Noosa Library Service operated from a single building supported by a mobile
library. It was focussed on processing and lending a large collection of mainly print books with
some audio-visual material. It provided a range of additional programs which were generally
centred around the print collection.

The Noosa Library Service Strategic Plan 2004-2007 was developed to transform the library
service from an out-dated process driven unit to a more contemporary service-focussed unit. It
addressed a range of key building and technological infrastructure gaps as well as improving
services to meet community expectations. It included 76 actions, of which over 85% were
completed.

Major achievements resulting from the implementation of this strategy include:
 The construction of the new Cooroy Library
 Purchase of a new Mobile Library
 Implementation of a new generation library management system “Spydus”
 Opening hours reflective of community expectations
 Increased web-based delivery of services
 The development of the PictureNoosa historical photographic collection
 Diverse programs and services focussed on community needs and interests

The 2004 – 2007 Strategic Plan was also the catalyst for a raft of operational changes seeking
greater efficiency and value for money for example a shift to customer self-service, changes to
purchasing models and increasing revenue.

The main actions which were not completed from 2004 – 2007 Strategic Plan were:
 Reviewing and refurbishing Noosaville Library to maximise use of existing space
 Implementing a patron self-return system
 Investigating options for improved library services to the coastal strip


3.   Strategy Rationale

Through the period of amalgamation with Sunshine Coast Council, the Noosa libraries operated
as part of a large network of 10 branch libraries and 3 mobile libraries. Administration, services,
programmes and collections were developed centrally and rolled out to the service points. There
was no formal strategic plan however the management philosophy was to centralise backroom
processes and maximise customer services and programs under a More Libraries, More Choices
plan.

Following de-amalgamation the primary task has been to re-establish an independent Noosa
Library Service, consisting of two branch libraries, one mobile library, an eLibrary and a range of
programmes and services. The focus has been on foundation operational elements such as
systems and procurement to ensure continuity of service.

It is now timely to develop a new Noosa Libraries Strategic Plan which considers the make-up
and needs of the Noosa community and guides the future development and provision of library
services. This will ensure that development and changes are responsive to needs and priorities
in a planned, rather than ad hoc, manner.




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Section 83

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                                         28 APRIL 2015


4.     Scope of Strategy

Public libraries across the globe have been responding to and initiating change as their
communities experience demographic shifts, establish different ways of living and engage with
new technologies. They are evolving to deliver services that are driven by customer and
community needs and expectations, in a constantly changing environment.

At the state level, the Local Government Association of Queensland has worked with State
Library of Queensland and the Queensland Public Libraries Association to develop an
overarching strategic vision for public libraries in Queensland: The Next Horizon: Vision 2017 for
Queensland public libraries1.

Central to this vision is the concept that 21st century Queensland public libraries are spaces to
learn, work and create. They have a dual role as vibrant local centres and portals to the world.
The strategy is built around four common themes with libraries being: creative community
spaces, physical and virtual connectors, technology trendsetters and incubators of ideas,
learning and innovation.

Noosa Libraries are one of Council’s most visible and highly utilised services in the community.
While books and reading remain a key element of the library service, the services and program
delivered extend well beyond this. Key themes of service delivery include reading, learning,
literacy, heritage, community services, technology and being a community hub. This is reflected
in a broad range of collections, services and activities that support intellectual, educational and
creative development across the region. The scope of services and programs provided by Noosa
was established in the 2004-2007 Strategic Plan and is typical of a public library service in
Australia.

It is proposed that the new Libraries Strategy would establish a high level vision and strategic
direction which builds on the existing successful framework and reflects the themes in Next
Horizons within a locally relevant context.

Services and Programs Review - Another key aspect of the strategy review process will be to
consider the range of programs and services that the library does or could provide to determine
the appropriate and relevant mix for Noosa Shire into the future. A list of the current range of the
services / programs provided is set out in attachment 1.

The methodology includes an analysis of each program and service set out in Attachment 1
including the financial and social aspects. Ultimately, the review will need to provide Council with
details of each service and program and identify the costs of each program, the usage of the
program, the community outcomes and an assessment of “value for money”. That analysis will be
supported by relevant Council officers including the Finance Manager.

Ideally the new strategy will also allow flexibility to account for the changing environment and
emerging priorities and opportunities.

The new Noosa Libraries Strategic Plan will:
 link into the Noosa Social Plan
 build a shared picture of the future of library services relevant to Noosa Shire
 establish an operational model relevant to Noosa Council
 understand and respond to community needs and expectations
 ensure the library service is delivering outcomes which support Noosa Council’s goals and
   objectives

1
  The next horizon : vision 2017 for Queensland public libraries. State Library of Queensland; Local Government Association of
Queensland; Queensland Public Libraries Association. 2013 http://plconnect.slq.qld.gov.au/manage/21st-century-public-
libraries/vision2017

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Section 84

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                   28 APRIL 2015


 determine the current issues facing the library service and anticipate future requirements
 incorporate goals and objectives that are achievable and affordable

5.     Methodology

The process to develop a Libraries Strategic Plan will include the following phases in 2015:
 Commence        Complete          Phase

 May             May               Project establishment

 May             June              Research
                                    current trends & practices
                                    influencing strategies & policies

 May             July              Analysis
                                    service audit & benchmarking
                                    analysis of programs and services including costs, outcomes and
                                      value for money assessment
                                    demographic assessment
                                    SWOT (Strengths, Weaknesses, Opportunities & Threats)
                                    PEST (Political, Economic, Social & Technological)

 May             August            Community Engagement
                                    Libraries Strategy Reference Group
                                    Key stakeholder consultation – internal and external
                                    User/non-user consultation

 August          October           Strategy Development
                                    Draft strategy development
                                    Internal and external review
                                    Strategy finalisation

 November                          Council Consideration


6.     Libraries Strategic Plan Reference Group
This report proposes the establishment of a Libraries Strategic Plan Reference Group to steer
the development of the Libraries Strategy, review the research and provide input into the analysis
and strategy development. It is proposed that the Reference Group be comprised of the following
ten members:
Four Council representatives:
 Councillor x 1
 Libraries & Galleries Manager
 Finance Manager
 Director Community Services

Six community representatives from the following sectors:
 Business x 1
 Cultural x 1
 Community x 2
 Heritage x 1
 Education x 1

It is proposed that the community representatives be agreed upon by the Council
representatives, the Mayor and the CEO as the first order of business.

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Section 85

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                 28 APRIL 2015


Previous Council Consideration

A Councillors’ workshop was held on 18th February 2015 to provide an overview of the trends in
public libraries and the need for a new Libraries Strategic Plan.

Finance & Risk

The Libraries Strategic Plan will be developed by internal staff with existing resources. There will
be no requirement for additional financial investment unless internal resources are unable to be
directed to the project.

Consultation

External Consultation - Community & Stakeholder

Ross Duncan, Acting Director, Regional Access & Public Libraries, State Library of Queensland
Fiona Emberton & Ian Spence, Embervision (Library Specialists)

Internal Consultation

Chief Executive Officer
Finance Manager
Community Facilities Manager
Community Development Coordinator
Community Engagement Manager

Departments/Sections Consulted:

X   Community Services                             Planning & Infrastructure
    Disaster Management & Public Order             Building & Plumbing Services
    Waste & Environmental Health                   DA Planning
    Community Facilities                           Strategic Land Use Planning
    Cultural Facilities                            Asset Design & Investigations
                                                   Asset Planning
                                                   Civil Operations
                                                   Environment

X   Executive Office                           X   Corporate Services
    Community Engagement                           Finance
    Customer Service                               ICT
    Executive Support                              Procurement & Fleet
    Governance                                     Property & Facilities
    Human Resources                                Revenue Services




                                                                                   Page 85 of 100

Section 86

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28 APRIL 2015
                                                     ATTACHMENT 1




                                                     Page 86 of 100

ATTACHMENT 1

                               NOOSA LIBRARY SERVICE
                     CURRENT SERVICES AND PROGRAMS

 Activity                   Activity description                                      Delivery model
Collections                 All  activities related  to  the  selection,  purchase,   Internally managed
                            cataloguing and physical processing of items for the      and externally
                             library collections                                      outsourced
 Lending services           All services involved in the lending & return of library  Internal
                            items inc loans, renewals, reservations, returns, transfer
                             between branches & management of overdue items.
 Reference &                 Branch, phone & digital enquiry services related to      Internal with external
 information services       sourcing & accessing information and resources inc        support eg from State
                             research, reader advisory & interlibrary loans           Library
 Branch library services — Totality of services offered within a library branch inc   Internal
                            services specific to that branch and/or tailored to the
                             needs of the local community
 Mobile library services    Operation of mobile library servicing scheduled stops —   Internal
                            incl. lending and reference services and library outreach.
 Digital library services    Delivery of library services through the online website  Internal and External
 (eLibrary)                 including access to subscription and open access online   depending on service
                             resources— incl. downloadable collection items (e-books,
                            e-audio, music, film), databases, websites and borrower
                            services (renewals, reservations, bookings)
 Technology                  Provision of publicly accessible technologies incl. PCs _ Internal and External
                            internet, Wi-Fi, tablets, printing facilities, projectors etc depending on service
                            and support for using technology
 Learning programs and _    Activities and events across all ages promoting lifelong  Internally coordinated;
 events                      learning  including  information   sessions,  practical  delivery via external
                            workshops and study/homework support                      presenters
 Writing and publishing     Activities and  services which    promote writing   and _ Internally coordinated;
                            support the work of authors including author talks, book  delivery via external
                            launches, workshops and information on writing and        presenters
                            publishing.
 Heritage services           Procurement, collection of, and provision of access to   Internally coordinated
                             resources relating to the heritage of the Noosa area —   with volunteer support
                            incl. print, newspapers, digital images, digital resources,
                            oral histories and local content creation.
 Specialist services for    Services to groups with special needs incl. home service __ Internally coordinated
 target groups              delivery of items to housebound; reading aloud in         with volunteer support
                            nursing homes; items in languages other than English.
 Community programs          Programs and activities meeting local community needs    Internally coordinated,
 and services               eg tax help, JPs, information sessions to local groups,   delivered in
                            participation in local events & activities eg NAIDOC,     partnership with local
                            small business support                                    community groups
 Literacy development        Programs and activities promoting early, family and adult Internally coordinated
                             literacy incl. storytelling, ‘babes in arms’ sessions,   with volunteer support
                            homework help, adult literacy, English development
 Facilities                 Community use facilities eg meeting rooms, training       Internal
                             rooms, group study rooms & event spaces
 Management &               General management & administration, HR, finance,         Internal
 Administration             policy    &    planning,    correspondence,     records
                             management, procurement etc

                                                                                              Page 86 of 100

Section 87

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                        28 APRIL 2015


Waste & Environmental Health
14                       WASTE MANAGEMENT - 4 MONTHLY REPORT TO 31 MARCH 2015
DOCUMENT INFORM AT ION




Author                             Waste Coordinator, Ian Florence
                                   Community Services

Index                              ECM/ Subject/ Branch Management – Community Services

Attachments                        Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Waste Coordinator to the Infrastructure and Services
Committee Meeting dated 28 April 2015 providing an update on the activities of the Waste
Management Section to 31 March 2015.


REPORT
The purpose of this report is to advise Council of the waste management activities over the last
four months and planned activities and initiatives for the next four months.

The Waste Management Section (WMS) is responsible for the delivery of commercial and
domestic waste and recycling collection services for Noosa residents and businesses, holding
tank liquid waste collection servicing, operation of the Eumundi Rd landfill/Resource Recovery
Centre including Pomona and Cooroy Waste Transfer Stations.

Collection, landfill and resource recovery services are provided through contracts with the private
sector with the aim of maximising resource recovery and reducing waste to landfill.

1.                       FINANCE

Under National Competition Policy the Waste Business Unit is required to operate under full cost
pricing principles and to make a return on the investment in the business to Council.

                                                      Waste Q3 2014/15
                                                                                             Current
                                                                             Variance      Budget Full
                                                   Actual YTD Budget YTD      (YTD)           Year
       Total Revenue (includes internal)           $12,495,882 $12,233,372     $262,510    $12,791,464
       Total Expenditure                            $5,726,243  $5,683,733     -$42,510     $8,041,278
       Net Operating Surplus/Deficit                $6,769,639  $6,549,639     $220,000     $4,750,186
       Depreciation                                   $492,326    $492,326           $0       $621,832
       Internal Charges                               $828,640    $827,376      -$1,264     $1,102,241
       Total Surplus/Deficit                        $5,448,673  $5,229,937     $218,736     $3,026,113




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Section 88

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015




                                Waste Q3 2014/15
 $14,000,000

 $12,000,000

 $10,000,000

  $8,000,000
                                                                           Actual YTD
  $6,000,000
                                                                           Budget YTD
  $4,000,000

  $2,000,000

         $0
                 Total Revenue       Total Expenditure   Net Operating
               (includes internal)                       Surplus/Deficit


Budget Commentary

The budget to end of March indicates revenue is above estimates and expenditure is slightly
below estimates. The Waste budget is in a sound position at March 2015.


Capital Works Projects

Three Capital Works Projects were included in 2014/15. The project to Gravity Feed stormwater
from Cell 2.2 (instead of pumping stormwater from the cell), did not proceed. Due to the ongoing
management of stormwater in cell 2.2 the date for commencing to fill the cell with waste has
been moved forward to approximately December 2015. This will make use of the first quadrant
of the cell and remove the requirement to manage the accumulation of stormwater from that part
of the cell. The requirement to pump stormwater from the remainder of the cell will gradually
reduce, as the remaining 3 quadrants are filled with waste. Pumping stormwater from the cell is
the only available option.

The High Efficiency Sedimentation (HES) Basin upgrade and Bio Basin construction at Eumundi
Road landfill is expected to reach completion during April. The upgraded green waste pad is
complete and has been handed back to Council. The remainder of the Bio Basin and HES Basin
upgrades are also nearing completion. There were no major problems during construction
although some leachate management issues had to be resolved following the major weather
event associated with Tropical Cyclone Marcia. The budget for these two projects is on track
with estimates, both projects should be delivered within allocated budgets.




                                                                                Page 88 of 100

Section 89

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               28 APRIL 2015


2.   CUSTOMERS

Collection Service

Services as at          1 July 2014            1 November 2014         1 March 2015
240 Refuse              29,263                 29,395                  29,523
140 Refuse              67                     70                      70
240 Recycling           24,371                 24,562                  24,800
240 Garden              3,129                  3,340                   3,542
1m3 Bulk                33                     33                      29
1100 Refuse             372                    372                     372
1100 Recycling          264                    266                     274
1.5m3 Bulk              210                    206                     207
2m3 Bulk                12                     12                      12
3m3 Bulk                213                    202                     202
23m3 Compactor          1                      1                       1

There has been continued growth in the uptake of green waste garden bin service due to the
expansion into country areas of Cooroy, Pomona, Cooran and Boreen Point. The ongoing
discussion of organic waste recycling by the Community Jury has also prompted interest in the
service. The WMS is continuing to work with Cleanaway to audit:

 bin number/service data to ensure that their database exactly mirrors that of Council, and
 the Noosa Shire’s public place recycling bins to inform a review of the current servicing
   methodology.

Customers using Council’s three waste sites
The following information shows a slight increase in the number of customer visits to the
Eumundi Road site, but a fall in the number using the rural waste transfer stations at Cooroy and
Pomona. The fall in visits to the waste transfer stations in these areas is believed to be due to
the expansion of the green waste garden bin service into those areas.

                                         Eumundi Road Cooroy    Pomona
 YTD Transactions - March 2014                  67,376    4,200     4,215
 YTD Transactions - March 2015                  68,993    3,381     3,668

 80000

 70000

 60000

 50000
                                                  YTD Transactions - March
 40000                                            2014
                                                  YTD Transactions - March
 30000
                                                  2015
 20000

 10000

     0
         Eumundi Road   Cooroy        Pomona




                                                                                 Page 89 of 100

Section 90

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    28 APRIL 2015


Amount of material received, landfilled and diverted.
The information below shows the total amount of material received by Council in the financial
year to date (1 July 2014 – 31 March 2015), compared to the same period last year, the amount
disposed of to landfill and the amount diverted from landfill.

                   Waste Received at landfill for 9 months to 31st March.
                            (Excluding kerbside recyclables)
                                      To 31st March 2014            To 31st March 2015
 Total tonnes received at landfill                   43,860.72                      44,327.71
 Tonnes to Landfill                                  30,164.02                      31,594.45
 Tonnes Diverted                                       13,696.7                     12,733.26
 % Diverted                                             31.23%                         28.73%

                   Waste received at the landfill for 9 months to 31st March
                      (Including kerbside recyclables taken to Bli Bli)
                                            Last year                     This year
 Total tonnes received at landfill                  48,990.72                        49,457.71
 Tonnes to Landfill                                 30,164.02                        31,594.45
 Tonnes Diverted                                      18,826.7                       17,863.26
 % Diverted                                            38.43%                          36.12%

The reason for including recyclables sent to Bli Bli gives a better indication of the true diversion of
waste from the landfill.

The information shows that diversion rates for 2015 are slightly lower than for the previous year.
There is more waste to landfill this year compared with 2014 with less of the waste received
being recyclable. No changes have been made to the recycling of materials received and the
reduction in diversion rates of 2.5% (31.23% down to 28.73%) are attributed to uncontrollable
factors such as the percentage of recyclable material received in the waste stream at the landfill.

Kerbside recycling
The rate of household kerbside recycling remains constant with an average of approximately 570
tonnes per month collected within the Noosa Shire and sent to the material recovery facility in Bli
Bli.

Overview of waste management contracts
 The three major waste management contracts for waste collection, operation of the landfill
   and operation of the resource recovery centre at Eumundi Road are currently held by
   Cleanaway. These contracts are due to expire 31st August 2016, with an option for Council to
   extend the term for one additional year. The new waste management strategy will be
   influenced by the findings of the Community Jury and may impact the specifications of all
   three contract portions for the next contracts. No further action has been taken on the
   development of new contract specifications until consideration of the Jury recommendations
   are completed.
 A period of 24 months has been allocated for finalising the waster strategy, contract
   development, tendering, evaluation, and mobilisation of the next contract.
 The current contracts will be extended to allow time for the new strategy to be formulated and
   reflected in revised contract specifications. WMS will be conducting contract audits on these
   services over the next three months to refine information to be placed into the specifications.



                                                                                      Page 90 of 100

Section 91

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


 The contract for the collection and purchase of ferrous and non-ferrous metals and lead acid
   batteries is currently out for tender.
 The documentation for a Request for Quote is currently being developed for a contract for the
   collection of household hazardous wastes which is due to expire in June. In the 2015/16
   budget it is proposed to not limit the amount of domestic volumes of paint as an incentive to
   promote proper disposal of this product.
 The contract for green waste mulching is due for review before the expiry date in August.
   Extensions to the current contract with ARG are available.

Hastings Street

A small working group has been convened to examine waste collection service issues on
Hastings Street. The group consists of Cr Jurisevic, Ross Sanderson (Infrastructure) Ben
Morrison and Ian Macfarlane (Cleanaway) and Gary Dolton (WMS). A site visit to view services in
progress led to the following items for further investigation and consideration:

 The potential for removing Hastings Street peak period services to relieve traffic disruption.
 Is there a need for a “Precinct Managers” or similar to assist in managing Hasting Street
   waste?
 Options for a centralised pick up zone to keep trucks out of Hastings Street.
 Aggregate pick up points outside retail business that do not open until 9am (after service is
   done)
 Is there potential for public place recycling bins along the street or would this exacerbate
   problems by another truck accessing the street?
 Is there an opportunity for expanding cleaning contractor services along Main Beach?
 WMS to investigate what is best practice in other centres with regard to collection techniques
   in busy/congested and high profile areas
 Is there potential for compactor bins to reduce service frequency?
 Is there a need to clean and apply stickers to bins to clearly identify premises and extra
   services provided for costing?
 Is the presentation of the service vehicles suitable?

The group will meet again in the next month to discuss the issues further and consider a way
forward.




Bins outside Bistro C awaiting collection opposite Aroma’s outdoor Café – example of bins awaiting
servicing and amenity issues for customers at Aromas (odour, diesel fumes, noise).

                                                                                  Page 91 of 100

Section 92

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015




Bins out for service on the main roundabout/crossing point – example of truck totally blocking the
roundabout and traffic flow during bin servicing.

Litter and Dumping

The section has been very active in surveillance of illegal dumping. There have been 102 service
requests to action dumped material and 56 requests for littering since 1 July 2014. Illegal
dumping hotspots have been identified and a surveillance program has commenced using 6
cameras purchased with a state government grant. Standard letters for dumping/littering have
been developed using Queensland government guide to illegal dumping. The documents include
warning letters, compliance notices, show cause notices and Penalty Infringement Notices
(fines). A flyer has been developed for over the fence vegetation dumping which is prevalent
where residents dump garden waste onto vacant land.

During February/March WMS issued:
   5 PINs for $227 each
   2 PIN’s for $1,821 each
   3 warning letters
   3 show cause notices.

The PINs were issued with compliance notices demanding clean-up of the site. One offender has
failed to comply with the clean-up notice and is liable to a further $1,100 PIN for failure to remove
the illegally dumped rubbish.


3.     PEOPLE

The Waste Coordinator Doug Barnes has retired after many years of service with the Council.
His immediate replacement was unable to continue to undertake the role as planned, due to
unforeseen personal issues, which resulted in a gap in work continuity. This meant an increased
workload on the WMS for several months. A new Waste Coordinator, Ian Florence commenced
on 16 March 2015. Other staff numbers and positions remain constant.


                                                                                    Page 92 of 100

Section 93

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                28 APRIL 2015


4.     SYSTEMS & PROCESSES

Council’s Environmental Officer has amended the Noosa Landfill’s Environmental Management
Plan (EMP) to account for recent unauthorised methane gas releases identified during routine
monitoring. The issue was reported to the Department of Environment and Heritage Protection
which requested that Council take steps to assess the problem and implement a solution.

The subsequent amendment to the EMP now requires ongoing monitoring and assessment of
the affected area of the landfill by the Principal Contractor (Cleanaway) and a management
strategy where any potential issues are identified and dealt with expediently. In order to further
verify that monitoring and management controls are suitable and effective, WMS has purchased
a methane measurement device to be used by staff.

Meetings have been conducted with all major contractors over the last four months to ensure that
contract conditions have been complied with and performance indicators are being met. No
major contractual issues have been identified to date. WMS will undertake routine contract
audits on all contractors over the next quarter.

Environmental and Workplace Health and Safety (WH&S) audits/inspections of waste
management facilities were undertaken in the first quarter of the financial year. Further audits
will be carried out over the next month. This will include a review of all contractors’
Environmental and WH&S management systems.

5.     FUTURE DIRECTION

 It is anticipated that Council’s new waste management strategy ‘Towards Zero Waste”, will
   commence development after the Community Jury recommendations are received and
   reviewed by Council in July. The new strategy will incorporate any proposed changes to
   current services and guide the development of the next waste management contracts. At the
   time of writing the deliberations of the Community Jury are ongoing.
 WMS will be looking into methods to further improve recycling and diversion from landfill in
   accordance with Noosa Council’s Zero Waste Strategy. Contemporary best practice
   indicates that any improvement will be contingent on a suitable and comprehensive public
   engagement and education strategy. To facilitate this a recommendation has been made in
   the budget to employ a waste education officer in the new financial year. The first task for
   this officer would be to draft a public engagement and waste education strategy for Noosa.
 The development of a waste management business continuity plan is to commence shortly in
   conjunction with Council’s Disaster Management Plan.
 WMS will be working with Council’s Environmental Officer to further develop a
   comprehensive ground and surface water quality monitoring and management plan for the
   Noosa Landfill site and surrounds.
 The Waste Coordinator will be working through implementing the recommendations provided
   in the recent Operational Service Review.

Previous Council Consideration

Nil.

Finance & Risk

Refer to Section 1 – Finance. The Manager of Waste and Environmental Health has recently
completed a draft review and update of Waste Management Services’ Risk Management
Program.


                                                                                  Page 93 of 100

Section 94

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                              28 APRIL 2015


Consultation

External Consultation - Community & Stakeholder

The deliberations and findings of the Noosa Community Jury will be used to guide the review of
the current waste management strategy.

Internal Consultation

Nil.

Departments/Sections Consulted:

X      Community Services                       Planning & Infrastructure
       Disaster Management & Public Order       Building & Plumbing Services
X      Waste & Environmental Health             DA Planning
       Community Facilities                     Strategic Land Use Planning
       Libraries & Galleries                    Asset Design & Investigations
       Community Development                    Asset Planning
                                                Civil Operations
                                                Environment

       Executive Office                         Corporate Services
       Community Engagement                 X   Finance
       Customer Service                         ICT
       Executive Support                        Procurement & Fleet
       Governance                               Property & Facilities
       Human Resources                          Revenue Services




                                                                                Page 94 of 100

Section 95

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                              28 APRIL 2015


15                       ENVIRONMENTAL HEALTH - 4 MONTHLY REPORT TO 31 MARCH 2015
DOCUMENT INFORM AT ION




Author                             Environmental Health Officer, David Baker
                                   Community Services

Index                              ECM/ Subject/ Branch Management – Community Services

Attachments                        Nil


EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Environmental Health Officer to the Infrastructure & Services
Committee Meeting dated 28 April 2015 providing an update on the activities of the
Environmental Health Section to 31 March 2015.


REPORT
The purpose of this report is to advise Councillors of the Environmental Health Section’s activities
for the period December 2014 to March 2015.

Environmental Health Section combines the operations of three distinct teams being –
 Cemeteries – Providing high quality burial and cemetery services at Cooroy, Pomona and
   Tewantin cemeteries.
 Environmental Health – Providing protection, promotion and improvement of public health,
   safety and environmental standard services.
 Pest and Vector – Providing pest animal control, (i.e feral cats, dogs, deer, foxes and pigs),
   pest plant control, (i.e. groundsel, salvinia) and disease vector control, (mosquitoes, rats,
   mice) on public and private land.

1.                       FINANCE

The objective of all services within Environmental Health is to operate within approved budgets.

Cemeteries

                                                   Cemeteries Q3 2014/15

                                                    Actual     Budget          Variance
                                                     YTD        YTD             (YTD)        Budget Full Year
       Total Revenue                               $214,277    $165,816           $48,461           $221,088
       Total Expenditure                           $121,905    $167,431           $45,526           $223,905
       Net Operating Surplus/Deficit                $92,372     -$1,615           $93,987            -$2,817
       Depreciation                                  $5,710      $5,710                 $0            $7,217
       Internal Charges                             $31,355     $31,355                 $0           $41,806
       Total Surplus/Deficit                        $55,307    -$38,680           $93,987           -$51,840




                                                                                                Page 95 of 100

Section 96

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                               28 APRIL 2015



                         Cemeteries Q3 2014/15
 $250,000

 $200,000

 $150,000
                                                                          Actual YTD
 $100,000
                                                                          Budget YTD
  $50,000

       $0
              Total Revenue     Total Expenditure    Net Operating
 -$50,000                                            Surplus/Deficit


Comments: Cemetery Expenditure to end of March is below expectations and revenue has
exceeded estimates. Budget is in sound condition. (Some operational projects are still to be
delivered which will increase expenditure but still deliver a good outcome).

Environmental Health

                           Environmental Health Q3 2014/15
                                 Actual    Budget        Variance
                                  YTD        YTD          (YTD)              Budget Full Year
Total Revenue                   $246,019   $252,512          -$6,493                $262,944
Total Expenditure               $320,043   $324,990           $4,947                $425,150
Net Operating Surplus/Deficit   -$74,024   -$72,478          -$1,546               -$162,206
Depreciation                          $0          $0              $0                       $0
Internal Charges                      $0          $0              $0                       $0
Total Surplus/Deficit           -$74,024   -$72,478          -$1,546               -$162,206




                 Environmental Health Q3 2014/15
  $350,000
  $300,000
  $250,000
  $200,000
  $150,000                                                               Actual YTD
  $100,000                                                               Budget YTD
   $50,000
        $0
  ($50,000)    Total Revenue     Total Expenditure   Net Operating
                                                     Surplus/Deficit
 ($100,000)

Comments: The Environmental Health budget is relatively on track with projections for this stage
of the financial year.

                                                                                 Page 96 of 100

Section 97

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    28 APRIL 2015


Pest and Vector

                                   Pest and Vector Q3 2014/15

                                                       Budget         Variance
                                    Actual YTD          YTD            (YTD)        Budget Full Year
 Total Revenue                          $8,379               $0            $8,379           $40,000
 Total Expenditure                    $393,297         $403,515          $10,218           $607,511
 Net Operating Surplus/Deficit       -$384,918        -$403,515          $18,597          -$567,511
 Depreciation                                $0              $0                $0                 $0
 Internal Charges                      $94,445          $95,939            $1,494          $128,008
 Total Surplus/Deficit               -$479,363        -$499,454          $20,091          -$695,519




                       Pest and Vector Q3 2014/15
     $500,000
     $400,000
     $300,000
     $200,000
     $100,000
                                                                               Actual YTD
          $0
                 Total Revenue    Total Expenditure      Net Operating         Budget YTD
 ($100,000)
                                                         Surplus/Deficit
 ($200,000)
 ($300,000)
 ($400,000)
 ($500,000)


Comments: The $8,379 is primarily grant revenue. Other revenues are below projections due to
limited forced “enter and clear” activity for pest plants.

Overall the budget position is sound for the period to end March 2015.


2.      CUSTOMER SERVICE

(i)     Cemeteries Activities
         Conducted 19 burials, 18 ashes interments, provided 26 plaques, made 20 reservations
           and completed 78 customer service requests.
         Maintained the grounds, headstones and other structures at the three cemeteries.
         Constructed new niche wall at Pomona cemetery.
         Constructed new concrete beam for burials at Tewantin.
         Completed revised customer service scripting for cemetery service enquiries.
         Computerised 6,000 burial/ashes sites from hard copy information into T1.
         Improved T1 recording system with new reservation and interment applications.




                                                                                      Page 97 of 100

Section 98

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


(ii)     Environmental Health Activities
          95% of the annual inspections for the Shire’s 496 licensed premises have now been
            completed. These inspections include food, environmentally relevant activities,
            accommodation and personal appearance services. In addition 69 reinspections
            completed during this quarter.
          Approved 15 new operators of existing regulated premises and 14 new regulated
            premises, total of 29.
          Investigated and resolved 228 customer service requests.
          Attended development assessment planning meetings to provide expert environmental
            health and waste advice. Assessed 9 development applications and providing requests
            for information or conditions of approval and advisory notes.
          Continued to update customer service scripting on environmental health issues.
          Received notifications from Qld. Health showing the usual spiking in identified food
            poisoning cases over summer months, being:
            o     50 campylobacter and 38 salmonella cases, (food poisoning). This follows a state-
                  wide trend.
            o     1 incidence of pertussis (whooping cough) and
            o     1 cryptosporidium (typically from swimming pools).

(iii)    Pest and Vector Control Activities
          Investigated and resolved 118 customer service requests.
          Conducted 5 aerial mosquito control treatments each covering 980 hectares.
          Continued routine mosquito light trapping at 6 main breeding locations. The traps are
            inspected weekly, finding higher numbers after rain and high tides. Overall 2,911
            mosquitoes trapped and identified mainly as disease carriers. Rat bait stations were
            also monitored in commercial areas.
          Received notifications from Qld. Health showing the usual spiking in mosquito borne
            diseases over summer months due to specific high rainfall events, including:
            o    58 Ross River virus,
            o    10 Barmah Forest virus
            o    2 Dengue Fever (most likely associated with residents infected in North
                 Queensland).
          Completed the third-quarter of pest plant management survey, including 393 private
             property inspections
          Treating 581 km’s of public roads to remove pest plants.
          Participated in the public consultation process and provided information for the draft
             Pest Management Plan.
          Completed feral deer survey of 100 properties in Tinbeerwah in response to substantial
             property damage. 30 feral deer in Cooroy area were destroyed.
          Extended the fox control program to respond to increased fox activity in coastal and
             other urban areas.
          Continued to respond to feral dog attacks on stock, poultry and pets.

3.       STAFF

      In January the Environmental Health Coordinator returned to work after a long period of
        illness.
      On April 15 David Baker retired from Council after 15 years of service. His position will be
        filled in the next financial year.




                                                                                    Page 98 of 100

Section 99

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                  28 APRIL 2015


4.      SYSTEMS & PROCESSES DEVELOPMENT AND IMPROVEMENT
(i)     Cemeteries
         Improve the garden ashes burial area at Cooroy cemetery.
         Participate in an external review of full cost pricing exercise of the cemetery budget,
           fees and charges.
         Utilise contractors to undertake some maintenance functions to address identified
           workplace health and safety issues for the Cemetery Officer.
(ii)    Environmental Health
         Developed a new recreational water monitoring program to monitor public safety risks,
           (River and Beach).
         Provided input to local law control of public health issues such as ensuring safe public
           swimming pool water quality, improving backpacker-type accommodation standards
           and ensuring healthy rental accommodation standards.
         Commenced developing an asbestos policy including providing staff workplace health
           and safety training package.
(iii)   Pest and Vector
         Cross training of three officers to assist in each other’s roles during absences and
           seasonal influences.
         Continue to plan and coordinate pest and plant control programs in consultation with
           Environment Section staff in Council’s Planning and Infrastructure Branch.
         Participated in the development of the draft Pest Management Plan. The operational
           phase of the Plan will commence following adoption by council.
         Council’s WHS Officer has developed a safe use practice of a quad bike procedure for
           Pest and Vector staff.
(iv)     Across all teams – Developed budgets and new initiative proposals for 2015/16.

5.      FUTURE DIRECTION
(i)     Cemeteries
         Computerise existing hard copy cemetery burial and ashes site records.
         Replace existing small truck/light crane to reduce overheads and operating costs.
         Research potential land acquisition for expansion of Tewantin cemetery.
         Create cemetery website.
         Develop on site signage with maps at each cemetery.
         Scanning all cemetery forms and documents into ECM.
(ii)    EHOs
         Develop a regular food safety newsletter to our local food industry.
         Undertake a food safety compliance project at regulated premises that have their own
           private water supplies, (i.e. properties not serviced with Unitywater mains supply).
         Undertake a compliance program of outstanding development approvals of “deemed
           approved” service stations.
         Undertake a stormwater pollution prevention program at Hastings Street resorts.
         Organise meetings with State authorities Qld Health, Safe Food, DEHP and WH&S, to
           improve working relationships.
         Update customer service scripting with new local law/initiative information.
         Annual reports including recreational water monitoring (July). Food activities (July) and
           personal appearance services (Aug.) both to Qld Health.
         Train the Vector Control Officer in sediment and erosion control complaints,
           investigations and issue of penalty infringement notices (on-the-spot fines).
         Investigate the ability of the Planning Scheme to control the establishment of new
           “deleted environmentally relevant activities” (e.g. service stations), to adequately
           maintain environmental protection.

                                                                                    Page 99 of 100

Section 100

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                     28 APRIL 2015


(iii)     Pest and Vector
           Develop systems and processes to ensure that 1080 baiting program and pest animal,
             plant and vector control customer requests and inspection data are recorded in T1;
           Investigate potential for mobile technology options for Pest Animal, Pest Plant and
             vector control programs.
           Investigate the viability of contracting out vermin control of council public barbeques.
           Expand the feral dog, deer and pig control program with QPWS, Forestry, SEQ Water
             and local land holders.
           Undertake educational training program with targeted community groups in pest
             management techniques such as trapping and baiting (mainly feral cats, dogs, foxes,
             pigs and common myna bird). This will lead to identifying problem areas with specific
             responses rather than a blanket-type bait and trapping approach.
           Complete the last quarter of the annual pest management program of public and private
             properties.
           Develop a program with Dept.of Agriculture., Fisheries and Forestry, to tag and
             research feral deer movements in Tinbeerwah. Map deer densities across the region.
           Secure an Ultra Low Volume (ULV) spray device to control adult mosquitoes.
           Develop a public awareness program for activation during the peak mosquito breeding
             season.
           Investigating a suitable tractor mounted rotary ditch digging device for the maintenance
             of existing mosquito control runnelling system. Quote from Gold Coast City Council to
             provide a specifically designed runnelling machine and operator is approx. $20,000 per
             week.
           Reinstate the previously constructed runnells in salt marsh mosquito breeding areas
             that have not been maintained for the past 6 years.
           Investigate the feasibility of a shared boat to improve mosquito control and water weeds
             assessment and treatment in water ways.
Previous Council Consideration
Nil.
Finance & Risk
Refer to Section 1 – Finance.
Consultation
External Consultation - Community & Stakeholder
Nil.

Internal Consultation
Internal consultation included Management Accountant, Corporate Services and Environment
Officer, Planning and Infrastructure.

X       Community Services                        X   Planning & Infrastructure
        Disaster Management & Public Order            Building & Plumbing Services
X       Waste & Environmental Health                  DA Planning
        Community Facilities                          Strategic Land Use Planning
        Libraries & Galleries                         Asset Design & Investigations
        Community Development                         Asset Planning
                                                      Civil Operations
                                                  X   Environment

        Executive Office                          X   Corporate Services
        Community Engagement                      X   Finance
        Customer Service                              ICT
        Executive Support                             Procurement & Fleet
        Governance                                    Property & Facilities
        Human Resources                               Revenue Services


                                                                                      Page 100 of 100

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