2015-04-28 Infrastructure & Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA    28 APRIL 2015
                                                     ATTACHMENT 1




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ATTACHMENT 1

                               NOOSA LIBRARY SERVICE
                     CURRENT SERVICES AND PROGRAMS

 Activity                   Activity description                                      Delivery model
Collections                 All  activities related  to  the  selection,  purchase,   Internally managed
                            cataloguing and physical processing of items for the      and externally
                             library collections                                      outsourced
 Lending services           All services involved in the lending & return of library  Internal
                            items inc loans, renewals, reservations, returns, transfer
                             between branches & management of overdue items.
 Reference &                 Branch, phone & digital enquiry services related to      Internal with external
 information services       sourcing & accessing information and resources inc        support eg from State
                             research, reader advisory & interlibrary loans           Library
 Branch library services — Totality of services offered within a library branch inc   Internal
                            services specific to that branch and/or tailored to the
                             needs of the local community
 Mobile library services    Operation of mobile library servicing scheduled stops —   Internal
                            incl. lending and reference services and library outreach.
 Digital library services    Delivery of library services through the online website  Internal and External
 (eLibrary)                 including access to subscription and open access online   depending on service
                             resources— incl. downloadable collection items (e-books,
                            e-audio, music, film), databases, websites and borrower
                            services (renewals, reservations, bookings)
 Technology                  Provision of publicly accessible technologies incl. PCs _ Internal and External
                            internet, Wi-Fi, tablets, printing facilities, projectors etc depending on service
                            and support for using technology
 Learning programs and _    Activities and events across all ages promoting lifelong  Internally coordinated;
 events                      learning  including  information   sessions,  practical  delivery via external
                            workshops and study/homework support                      presenters
 Writing and publishing     Activities and  services which    promote writing   and _ Internally coordinated;
                            support the work of authors including author talks, book  delivery via external
                            launches, workshops and information on writing and        presenters
                            publishing.
 Heritage services           Procurement, collection of, and provision of access to   Internally coordinated
                             resources relating to the heritage of the Noosa area —   with volunteer support
                            incl. print, newspapers, digital images, digital resources,
                            oral histories and local content creation.
 Specialist services for    Services to groups with special needs incl. home service __ Internally coordinated
 target groups              delivery of items to housebound; reading aloud in         with volunteer support
                            nursing homes; items in languages other than English.
 Community programs          Programs and activities meeting local community needs    Internally coordinated,
 and services               eg tax help, JPs, information sessions to local groups,   delivered in
                            participation in local events & activities eg NAIDOC,     partnership with local
                            small business support                                    community groups
 Literacy development        Programs and activities promoting early, family and adult Internally coordinated
                             literacy incl. storytelling, ‘babes in arms’ sessions,   with volunteer support
                            homework help, adult literacy, English development
 Facilities                 Community use facilities eg meeting rooms, training       Internal
                             rooms, group study rooms & event spaces
 Management &               General management & administration, HR, finance,         Internal
 Administration             policy    &    planning,    correspondence,     records
                             management, procurement etc

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