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Meeting papers

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GENERAL COMMITTEE MEETING                                                                17 JULY 2023


 Category                                                         Comments




 Rates in Arrears                                                      •   Intent: Ensuring that the
                                                                           amount of unpaid rates
                                                                           remains sustainable and
                                                                           does not negatively impact
                                                                           cash flows
                                                                       •   Target: 5%            industry
                                                                           benchmark
                                                                       •   Result: 5.4%
                                                                       •   Comment: Rates         arrears
                                                                           are in line with performance
                                                                           for the previous 6 and 12
                                                                           monthly     cycles.     Where
                                                                           appropriate recovery action
                                                                           will be taken.



Link to Corporate Plan

Theme No. 5. - Excellence


This theme focuses on customer experience, financial sustainability, innovation and technology,
levels of service, governance, our employees and volunteers, funding streams and asset
management practices.


Objective 5.2 - Continue to deliver a financially sustainable Council that has the resources now and
into the future to achieve its strategic objectives. This will be supported through the introduction of
enhanced sustainability reporting and performance indicators, as well as ESG (environment social
and governance) accounting practices as guided by statutory requirements.

Previous Council Consideration
Nil




                                                                                                 Page 209 of 215
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