Small Business Friendly Program · Report

PLANNING & ENVIRONMENT COMMITTEE MEETING                                                  11 APRIL 2023



The Small Business Friendly Charter is not legally binding.

However, the signing the Charter may create an expectation amongst the small business community
that Council will seek to deliver on commitments beyond that of the Charter causing potential
reputational risk to Council should community expectations not be met.

This risk is considered low and will be mitigated through a considered and clear Media and
Communications Plan, developed in partnership with Council's Communications Team, indicating
that in signing this Charter, Council:
- is reaffirming its existing and long term commitment to small business
- is already delivering and will continue to deliver on Charter requirements
- is committed to continuous and integrated improvement in support of a Small Business Friendly
philosophy across all parts of Council

In addition, local Chambers of Commerce and Business Associations will be well briefed on the
process from signing of the Charter through to implementation.
Consultation
External Consultation - Community & Stakeholder
The Small Business Friendly Program has been referred to the Presidents of the Chambers of
Commerce/Business Associations for comment, who will be consulted widely throughout the entire
project.


Internal Consultation
Departments/Sections Consulted:

 X   Mayor                         Community Services                          Corporate Services

 X Councillors                 X Director                                  X Director
                               X Community Development                     X   Financial Services

 X   Chief Executive Officer   X Community Facilities                      X   Fleet

     Executive Support         X Libraries & Galleries                     X   ICT

                               X Local Laws                                X   Procurement

                               X   Waste & Environmental Health            X   Property

                                                                           X Revenue Services


     Executive Services            Environment & Sustainable Development       Infrastructure Services

X    Director                  X Director                                  X Director
 X Community Engagement        X Building & Plumbing Services              X Asset Management
 X Customer Service            X Development Assessment                    X Buildings and Facilities
X    Governance                X Economic Development                      X Civil Operations
 X People and Culture          X Environmental Services                    X Disaster Management
                               X   Strategic Land Use Planning             X Infrastructure Planning,
                                                                               Design and Delivery