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AGENDA
Services & Organisation
Committee Meeting
Tuesday, 11 April 2017
commencing at 1.30pm
Committee Room, 9 Pelican Street, Tewantin
Committee: Crs Frank Pardon (Chair), Jess Glasgow, Tony Wellington, Frank Wilkie
“Noosa Shire – different by nature”
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Section 2
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
TABLE OF CONTENTS
ITEM PAGE
ATTENDANCE & APOLOGIES -
PRESENTATIONS -
REPORTS FOR CONSIDERATION OF THE COMMITTEE 3
1 PROPOSED GARDEN WASTE SERVICE AND POLICY 3
2 PROPOSED TENDER - TIP SHOP AT EUMUNDI ROAD RESOURCE RECOVERY
FACILITY 27
3 COMMUNITY ENGAGEMENT POLICY REVIEW 31
4 NOOSA WATERFRONT RESTAURANT REQUEST FOR APPROVAL OF EVENTS
IN ADJACENT RECREATION PARK RESERVE 38
5 NOOSA RIVER HOLIDAY PARK MANAGEMENT SERVICES CONTRACT -
TENDER 1516T078 51
6 NOOSA NORTH SHORE BEACHFRONT CAMPGROUND - FEES AND CHARGES
AND PROPOSED INTERIM MANAGEMENT AGREEMENT 56
7 KIN KIN SCHOOL OF ARTS HALL - PROPOSED NEW LEASE 59
8 CHANGE OF VENUE FOR COUNCIL MEETINGS - 2017 61
REPORTS FOR NOTING BY THE COMMITTEE 64
9 NOOSA TRAFFIC ADVISORY AND SPEED MANAGEMENT COMMITTEE, MARCH
2017 64
CLOSED SESSION -
Page 2 of 71
Section 3
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
REPORTS FOR CONSIDERATION OF THE COMMITTEE
1 PROPOSED GARDEN WASTE SERVICE AND POLICY
DOCUMENT INFORM AT ION
Author Manager Waste and Environmental Health, Wayne Schafer
Community Services Department
Index ECM/ Subject/ Waste Contract – Green Waste Processing
Attachments 1. Garden Waste Recycling Service Policy
EXECUTIVE SUMMARY
Following Council’s decision in December 2016 to implement a 3 bin waste collection service to
single domestic dwellings and duplexes in the urban areas of the Shire commencing September
2017, staff have developed a draft Garden Waste Service Policy. This draft policy sets out the
operational details and precise areas for implementing the new service.
The draft policy makes provision for exemptions from the service to include premises where a
service provider regularly removes garden waste and avoids disposal to landfill. This exemption
supports undertakings given to the Australian Competition and Consumer Commission (ACCC)
that Council would exempt these premises to avoid anticompetitive behaviour in the delivery of the
service.
The policy also allows residents to include limited raw fruit and vegetable waste in the garden
waste bin as a means of increasing organic waste diversion from landfill. This diversion is possible
without the high costs associated with a full organic waste service requiring weekly servicing and
processing (composting) of the waste.
As a result of economies of scale achieved in the new waste contract, the proposed new price for
a 240 litre garden waste recycling bin from July 2017 will be $50 per annum. This cost is in line
with the 2014/15 Community Jury’s recommendations.
RECOMMENDATION
That Council note the report by the Manager Waste and Environmental Health to the Services &
Organisation Committee Meeting dated 11 April 2017 and Council:
A. Approve the Garden Waste Recycling Service Policy including the maps of areas where a 3
bin waste collection service will be provided to single dwellings and duplexes, as provided at
Attachment 1 to the report;
B. Specify the minimum service level for single dwellings and duplexes within the 3 bin service
areas as 1 x 240 litre general waste bin collected weekly, 1 x 240 litre yellow lidded recycling
bin collected fortnightly and 1 x 240 litre lime lidded garden waste recycling bin collected
fortnightly; and
C. Designate the area where an optional garden waste collection service will be provided as
any premises which are not a single domestic residence or duplex located within the
designated 3 bin garden waste service area, or any premises within 5 kilometres of the 3 bin
garden waste service areas.
Page 3 of 71
Section 4
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
REPORT
1. Purpose of this report
This report is provided in response to the Council resolution of 15 December 2016 for staff to
develop a policy for the provision of a 3 bin waste collection service (including a garden waste bin
serviced fortnightly) to single unit dwellings and duplexes from 1 September 2017, in the urban
areas of Noosa and to continue the current optional garden waste service to other premises within
the region.
The draft Garden Waste Recycling Service Policy is attached to this report for consideration by
Council.
2. Purpose of the Garden Waste Recycling Service Policy
The attached policy is designed to:
Guide the introduction of the garden waste recycling service;
Specify who receives the service and the locations where the service is to be provided; and
Honour the undertakings given to the Australian Competition and Consumer Commission
(ACCC) regarding anticompetitive behaviour and minimising the impact upon service
providers who currently provide a garden waste collection and disposal service as part of
their business.
3. Objectives of introducing the 3 bin service to domestic premises and duplexes
The reasons for the introduction of a garden waste recycling service to the Noosa community in
September 2017 are summarised as follows:
1. Currently the general waste bin is estimated to contain approximately 49% organic waste
most of which is garden waste.
2. Implementing a garden waste recycling service will assist Council to achieve the objectives
of the State Government’s Waste Reduction and Recycling Legislation that requires a 55%
reduction of domestic waste to landfill by 2024.
3. Organic waste buried in the landfill generates methane which is a greenhouse gas impacting
on the environment. The landfill is the most significant generator of greenhouse gasses of all
Council’s activities.
4. Removal of garden waste from disposal to landfill extends the life of the landfill and defers
the cost impacts on the community of providing new disposal cells earlier than necessary.
5. The State Government has indicated that it intends to consider a waste levy similar to other
States. If introduced, residents would pay a charge to the State Government for every tonne
of waste buried in landfill, including any garden waste or food waste in the general waste bin.
Any waste diverted for beneficial reuse through the garden waste recycling bin would be
exempt from levy charges.
6. The new 7 year waste management contract which was tendered in 2016 commences on 1
September 2017.
4. Competitive Neutrality
Council’s waste management activities (including garden waste recycling services) are deemed to
be a significant business activity. The requirements of the Waste Reduction and Recycling
Regulations 2011 state that the requirements of the Local Government Act in relation to business
reform and competitive neutrality apply.
Page 4 of 71
Section 5
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Some concerns were raised during the waste contract tendering process regarding Council
conducting potentially anticompetitive behaviour through introducing a 3 bin service (including a
fortnightly garden waste service) to single domestic dwellings in urban areas. These concerns
centred on the potential negative impact on businesses engaged in removing garden waste from
premises as part of a paid service.
To assess the risk associated with this issue, staff sought legal advice from King and Company
who advised it would be prudent for Council to seek the opinion of the Australian Competition and
Consumer Commission (ACCC) prior to any introduction of the 3 bin service.
Staff engaged AEC Group Pty Ltd to compile and present a report to the ACCC on Council’s behalf
regarding the proposal for the introduction of the compulsory 3 bin service to domestic premises.
The process included seeking comment from some service providers engaged in providing this
service now and estimating the potential impact on their business due to the introduction of the
garden waste bin.
Advice was received from the ACCC that it was not clear that the introduction of a 3 bin system
would in itself breach the competition provisions of the Competition and Consumer Act (CCA).
However if this did occur, both authorisation and notification would be formally required to provide
protection to Council from legal action for certain conduct that may breach the competition
provisions of the CCA where the public benefits from the conduct will outweigh the public detriment.
The ACCC also advised that Council could maintain a certain level of competition within the 3 bin
service to mitigate the impact on local competitors to largely maintain the viability of those business
operators.
To mitigate the risk of anti-competitive behaviour and minimise the impact on local businesses, an
undertaking has been given to service providers and to the ACCC that Council would not mandate
the third garden waste bin for unit complexes, or where the owner of a single dwelling employed a
service provider to remove garden waste.
5. Waste Management Contract 1516T043 (2017 – 2024) - Specifications for Garden
Waste Service Area
The new Waste Management Contract specifies the urban areas for the provision of a 3 bin
collection service in Part E, Separable Portion A, Schedule 1 - 10 maps detailing the external
boundaries of township areas.
It also specifies:
The estimated number of new garden waste services to be provided from 1 September 2017
at approximately 9,000 services over and above the almost 5,000 optional services that are
currently being provided;
A fortnightly collection of the garden waste recycling bins on the normal weekly service day
for serviced premises, but on the alternate week to the recycling bin collection day;
An optional garden waste service area within 5 kilometres of the defined township areas
where the service is provided; and
The contractor must deliver and service a 240 litre garden waste recycling bin or provide and
service a larger 360 litre garden waste recycling bin where an owner requests a larger bin.
This information was relied upon by the contractor in providing tender prices for the provision of
the service. Any departures from the tender specifications would require a variation to the contract
through contract negotiations and may impact on the tender prices submitted.
Page 5 of 71
Section 6
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
6. Addition of raw fruit and vegetable waste
During the period 21 October and 8 November 2016, Waste Management staff conducted a trial
at approximately 1,000 premises that received an optional garden waste recycling service to
determine the impact of adding a limited volume of raw fruit and vegetable waste to the garden
waste bin. The results of the trial are detailed in a separate report to Council, but in summary the
trial set out to determine - “Could a limited amount of fruit and vegetable waste be added to the
garden waste bin and collected fortnightly without significant increase in nuisance from flies, odour
or attraction to vermin?”
The results of the trial showed:
A high level of public acceptance to the addition of fruit and vegetable waste in the garden
waste bin;
The volume of fruit and vegetable waste in the garden waste bin was relatively small
(averaging 4%) and did not significantly increase odour or nuisance at the resource recovery
facility; and
There was no need to compost the collected waste given that only 4% of the waste was fruit
or vegetable waste. This would avoid the very high costs of composting the waste.
Staff negotiated with Cleanaway during the evaluation of the waste management tenders for the
new waste contract to allow the inclusion of raw fruit and vegetable waste without increasing the
tender price for collecting garden waste recycling bins.
The Department of Environment and Heritage Protection was contacted regarding any legal
obligations upon Council to compost the garden waste bin contents if this additional waste was
included in the garden waste bin. The Department confirmed that Council has the authority to make
the decision to allow the addition of raw fruit and vegetable waste to garden waste bins and to
decide if mulching or composting is an appropriate treatment method (mulching is proposed).
The diversion of raw fruit and vegetable waste goes some way towards a full organic waste
collection service recommended by the Community Jury, without the high costs of composting the
waste.
A report to the Services & Organisation Committee was endorsed by Council on 16 March 2017 to
allow residents to include this limited waste in the garden waste recycling bin from September
2017.
7. Public education and information
The implementation of a 3 bin waste collection service to single domestic premises and duplexes
will require an education and communication strategy to ensure that the community is properly
informed about the service introduction and limitation on what items can be placed into the garden
waste bin.
There are three distinct stages associated with the education program.
1. Preliminary information to ensure the community is well informed that a new service will be
introduced (July 2016 – June 2017).
2. Secondary stage where the bins are delivered together with information to identify the correct
use of the garden waste recycling bin and the accepted contents that can be placed into the
bin. This will include literature delivered with the bin, embossed lid, instructional stickers on
the bin and details of the first and subsequent service day for each premises (July 2017 -
August 2017).
3. A third stage which involves the reinforcement of messages and monitoring the use of the
bins including inspections post roll out, and providing support for those having difficulty with
the new service (post September 2017).
Page 6 of 71
Section 7
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
8. Criteria for service exemptions
During the implementation of the new 3 bin waste collection service there is likely to be public
comment on the service changes. Anticipating those comments is useful and necessary to facilitate
early consideration of potential requests for exemption and to cater for them in the policy. The
following table lists the anticipated requests for exemption from receiving a third bin and
recommends the approach which could be taken by Council to these requests.
Anticipated exemption Suggested Response Exemption Allowed?
request
Unit owners and commercial To mitigate the risk of anti-competitive Allowed.
premises within the designated 3 behaviour and minimise the impact on local
bin service areas. businesses an undertaking has been given Units owners and
to service providers and to the ACCC that commercial premises
Council would not mandate the third garden can request an optional
waste bin for unit complexes and garden waste recycling
commercial premises. service
Owner has a service provider Council’s objectives of diverting waste from Allowed (unless the
who removes garden waste for landfill are achieved and an exemption service provider wants
beneficial reuse. should be allowed. Also meets the to use a garden waste
undertaking provided to ACCC to ensure recycling bin on site).
Council is not acting in breach of competitive
neutrality principals.
Owner composts garden waste Not all garden waste can readily be Not allowed
on site. composted e.g. sticks, palm fronds, dead
branches, pest weeds, seed pods etc.
These can be disposed of in the garden
waste recycling bin.
Owner prefers to take garden Self-haul by the owner is not the most Not allowed
waste to the landfill by self-haul. sustainable solution for residents due to
transport costs, fuel, increasing traffic at the
landfill and delays at the weighbridge. The
costs of the garden waste collection service
is a much more sustainable solution and
guarantees the waste will not be placed into
the general waste bin.
Land area is so small the owner This is an area for consideration. About 200 For discussion
has no lawn or garden. properties in the garden waste service area
are under 400 sq. metres and would not
have a substantial garden area. There are
approximately 166 premises that are
between 401 and 500 square metres in
area. However, some of these owners must
maintain the footpath and trim any trees.
Exemption of these properties would mean
that raw fruit and vegetable waste would go
to landfill if they do not compost their waste.
If they have no garden they would have little
use for compost on site.
Page 7 of 71
Section 8
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
9. Legal implications associated with a garden waste recycling service
Waste Reduction and Recycling Regulations 2011, Part 2A Section 7, “DESIGNATION OF AREAS
BY LOCAL GOVERNMENTS FOR GENERAL OR GREEN WASTE COLLECTION” prescribes:
Designation of areas
A local Government may –
(a) By resolution, designate areas within its local government area in which the local government
may conduct general waste or green waste collections: and
(b) Decide the frequency of general waste or green waste collection in the designated areas.
A note is attached to the end of Section 7 in the legislation indicating that if a local government
conducts a ‘green waste service’ as a significant business activity, the requirements of the Local
Government Act in relation to business reform and competitive neutrality apply.
As indicated earlier in the report during the calling of the Waste Management Tender, staff sought
the advice of the ACCC in relation to anticompetitive behaviour and have modified the draft policy
accordingly.
Previous Council Consideration
Ordinary Meeting, 15 December 2016, Item 7, Page 10
That Council note the report by the Manager Waste and Environmental Health to the General
Committee Meeting dated 12 December 2016 regarding the new 7 year waste management
contract 2017 - 2024, and:
A Award the Contract to Cleanaway Pty Ltd for performance of a Waste Management Contract
2017 – 2024 as detailed in tender documents under Separable Portions A, B, and C, for an
initial period of 7 years (at an estimated contract value of $46 million) commencing on Friday
1 September 2017, and including the ability to award a first extension of contract for a period
of two years and a further second extension of one year;
B The awarding of the Contract being subject to Cleanaway Pty Ltd paying the specified
Contract Performance Bonds for each Separable Portion A, B and C as detailed in the tender
documents;
C Accept the option provided in the tender documents for the introduction of a 3 bin waste
collection service to single unit domestic dwellings in the urban areas to include a third bin
for garden waste from September 2017 as detailed in the tender documents, Part E Annexure
1, Schedule 1 “10 Maps detailing the external boundaries of Township Areas”
D Agree to the continued provision of an optional garden waste collection service to commercial
and multi-unit domestic premises and other premises within 5 kilometres of the identified
urban garden waste service area;
E Request that staff develop a Policy for the provision of the garden waste service and report
to a future meeting of Council;
F Engage King and Company to finalise the relevant contractual documents including
amendments resulting from contract negotiations and agreed contract departures, for signing
by the successful tenderer.
Page 8 of 71
Section 9
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Finance & Risk
The current optional garden waste recycling service is provided at a cost of $65 per annum for a
240 litre bin collected fortnightly.
The expected price for a 240 litre garden waste recycling bin from July 2017 will be $50 per annum
based on price modelling undertaken. This cost is in line with the 2014/15 Community Jury’s
recommendations which ask Council to:
1. Expand Noosa’s existing three bin system in a staged manner to introduce a mandatory
weekly organics collection for residential areas, with a mandatory green waste collection in
2015/16.
2. Minimise cost to ratepayers with cost increases not to exceed $50 per ratepayer for green
waste and $70 per ratepayer for full organic waste collection.
A provision will exist for residents to opt for a larger 360 litre garden waste recycling bin in lieu of
a 240 litre bin. The cost of the larger 360 litre bin is estimated to be $70 per annum.
As the new service will not commence until September 2017, the cost of providing the 240 litre
garden waste service to new customers from September 2017 to June 2018 is approximately $41.
The cost of providing 9,000 240 litre garden waste bins, including delivery to Noosa is estimated
to be $450,000. An amount of $600,000 has already been provided in the 2016/17 budget. As the
supply of the bins is likely to be incurred in the 2017/18 financial year this funding may be requested
to be carried forward into the 2017/18 budget. The number of larger (and more expensive) 360 litre
bins that will be requested is unknown but will be catered for within the existing allocation.
The proposed addition of raw fruit and vegetable waste presents an innovative scenario and some
risk. Ipswich City Council allows the addition of a limited range of food waste in the fortnightly
garden waste service but that waste is composted. The Ipswich service is not a full organic food
waste service but allows more food waste than proposed by Noosa. The service operates
successfully with only occasional problems.
There is a risk that misunderstanding by residents or lack of attention to proper use of bins may
cause some issues early in the implementation of the service.
If the addition of this raw fruit and vegetable waste presents a major concern across the region one
risk mitigation procedure could be to instruct all residents to cease adding raw fruit and vegetable
waste to the bin
Consultation
External Consultation - Community & Stakeholder
Members of the 2014/15 Community Jury who considered how best to minimise Noosa’s
organic waste;
Cleanaway Pty Ltd;
Commercial service providers delivering garden waste to the Eumundi Rd Landfill were
contacted about the proposed service and impact on their business;
ACCC in relation to Council’s proposed service and the potential for allegations of
anticompetitive behaviour by Councils Waste Business; and
AEC group who compiled and submitted a report to the ACCC
Page 9 of 71
Section 10
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Internal Consultation
Director Community Services
Director Corporate Services
Departments/Sections Consulted:
x Chief Executive Officer X Community Services X Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property & Facilities
x Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 10 of 71
Section 11
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
Page 11 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
| ¢ W@W NOOSA Council Policy
@ | COUNCIL GARDEN WASTE
RECYCLING SERVICE
Corporate Plan Reference: Our environment is protected, enhanced and valued by
the community
Endorsed by Council: <Insert Date of Ordinary Meeting >
Policy Author: Manager Waste and Environmental Health
1 PURPOSE OF THE POLICY
This Policy regulates the provision of a garden waste recycling service to the Noosa community.
2 OUTCOME
The implementation of a 3 bin waste collection service which includes a garden waste recycling bin
is designed to ensure that organic garden waste is segregated from the general waste bin.
The garden waste recycling bin is collected in a separate vehicle and delivered to the resource
recovery facility at Eumundi Noosa Rd and processed (primarily by mulching) before being
distributed for reuse.
The provision of a garden waste recycling service is part of a longer term future strategy of Council
to divert organic waste from landfill and use the diverted waste together with self-hauled garden
waste to create blended soils and Australian standard compost for reuse by the community or sale
to commercial businesses which specialize in retailing these products.
3 SCOPE
From 1 September 2017 every single use domestic dwelling within the defined garden waste service
area will be provided with a 3 bin waste collection service to enhance the current 2 bin waste
collection service. The third bin will be a garden waste recycling bin with a lime coloured lid for receipt
of garden waste.
4 GUIDING PRINCIPLES FOR DEVELOPMENT OF THIS POLICY
In 2016 Council developed a Waste Reduction and Recycling Plan 2016-2024 (the Plan) in
accordance with the State Government’s Waste Reduction and Recycling Act 2011.
The Plan provides the guiding principles for this Policy as well as being a pathway for Council to
achieve the specified target of recycling 55% of domestic waste to landfill by 2024 as per the State
Government's Queensland Waste Avoidance and Recycling and Resource Productivity Strategy
(2014-2024).
This reduction cannot be achieved without the introduction of a garden waste recycling bin for the
separate collection and processing of garden waste.
This policy also seeks to ensure Council meets its obligations under the Federal Competition and
Consumer Act 2010 (CCA).
Page 11 of 71Section 12
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 12 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - Garden Waste Recycling Service
To ensure compliance with the CCA, Council has given an undertaking to the Australian Competition
and Consumer Commission (ACCC) that it will exempt properties from its standard garden waste
recycling service (upon request of the owner) where a commercial gardener or other service provider
removes garden waste on behalf of the owner for a beneficial reuse and the garden waste is not
discharged to landfill.
5 POLICY STATEMENT
Under this Policy Council will provide the following garden waste recycling services to the Noosa
community.
5.1 Defined garden waste service area
The following minimum service level is provided within the ‘defined garden waste service area’.
1x 240 litre red lidded general waste bin, 1 x 240 litre yellow lidded recycling bin and:
Single domestic dwellings
e 1x 240 litre lime lidded garden waste recycling bin collected fortnightly.
Duplexes — for each duplex unit serviced separately
e 1.x 240 litre lime lidded garden waste recycling bin collected fortnightly.
Duplex with a shared waste collection service
Shared service between 2 units
e 1x 240 litre lime lidded garden waste recycling bin collected fortnightly.
5.2 Optional garden waste recycling service
An optional garden waste recycling service is available to:
e commercial, industrial and multi-unit developments within the ‘defined garden waste service
area’, and
e any premises (domestic, commercial, industrial and multi-unit developments) within the ‘optional
garden waste service area’.
The owner of premises described above may apply for a garden waste recycling service to be
provided to their premises. Occupiers who are not the owner require the owner’s permission.
5.3 Invalid garden waste recycling service
An invalid garden waste recycling service may be requested by an owner or occupier, in the area
entitled to a garden waste recycling service where there is no person on the premises physically
capable of presenting a bin on the footpath for service on collection day.
5.4 Continuation of the existing garden waste services
Where the owner has previously requested an optional garden waste recycling service and the
premises is within the defined garden waste service area or the optional garden waste service area
at 30 August 2017, the service will be continued from 1 September 2017.
5.5 Increasing number of garden waste recycling bins or size of bins
There is no limit to the number of garden waste recycling bins that can be requested by the owner
of a premises, provided the owner agrees to pay the relevant cost for each garden waste recycling
service provided.
Page 12 of 71Section 13
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 13 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - Garden Waste Recycling Service
For clarification owners may request:
¢ more than 1 x 240 litre garden waste bin; or
e more than 1 x 360 litre garden waste bin.
6 SERVICE FREQUENCY AND BIN PRESENTATION
Garden waste recycling bins will be serviced fortnightly on the normal general waste collection day
but on the opposite fortnight to the yellow lidded recycling bin service.
Garden waste recycling bins must be presented at the kerb by 6am on service day, placed adjacent
to the general waste bin, but spaced more than 500mm apart.
The contents of the bin will be emptied into a garden waste collection vehicle and transported to the
Resource Recovery Facility at Eumundi Road where the garden waste will be processed for reuse.
7 SERVICE EXEMPTIONS
The owner of premises within the defined garden waste service area may apply for an exemption
from the garden waste recycling service where they meet the following criteria:
e the owner engages a service provider to perform a gardening service at premises to either mulch
or remove all garden waste to the resource recovery facility or to another location for an approved
reuse of the resource; and
e the service provider supplies a written undertaking that achieves compliance with the exemption
criteria mentioned in this section.
8 TERMINATION OF EXEMPTIONS IN THE GARDEN WASTE SERVICE AREA
Where a service provider ceases to provide a regular service for the removal of garden waste the
owner must request a Council garden waste recycling service be provided if the property was
previously exempted from a service.
Waste Collection vehicles are fitted with cameras that view the contents of general waste bins when
they are emptied into the collection vehicle.
Where Council Officers identify garden waste in the general waste bin of an exempted premise the
Council will cancel the exemption.
9 CONTENTS OF THE BIN
9.1 Contamination of Garden Waste Recycling Bins
Where the owner or occupier of premises with a garden waste recycling service contaminates the
contents of a garden waste bin with ‘excluded waste’ or ‘prohibited waste’, Council may remove the
bin from service to protect the integrity of the green waste material for future reuse. Where a bin is
removed from service no refund of the fees paid for the service will be made and the service charge
will continue.
The service will only be reinstated if the owner or occupier can assure Council that the future
provision of the service will not result in contamination of the bin with excluded material.
9.2 Raw fruit and vegetable waste
A fortnightly garden waste collection service is unsuitable for the disposal of all waste food products
due to the potential for odour nuisance, fly breeding, and attraction for vermin.
Page 13 of 71Section 14
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 14 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - Garden Waste Recycling Service
Following successful trialling of the addition of a very limited range of fruit and vegetable waste to
existing garden waste recycling bins, Council has decided to allow the inclusion of a limited range of
raw fruit and vegetable waste to the garden waste recycling bin to increase the diversion of organic
waste from landfill.
9.3. Examples of approved fruit and vegetable waste
The range of fruit and vegetable waste is strictly limited to raw fruit and vegetables, peelings and
uncooked vegetable waste. For example — lettuce and cabbage leaves, carrot tops, potato peels,
uncooked fruit and vegetables.
10 PREVENTING NUISANCE
Owners and occupiers are responsible for ensuring ‘prohibited food waste’ is not placed into the
garden waste recycling bin to create a nuisance.
Fruit and vegetable waste can be wrapped in paper before disposal, or refrigerated/frozen and
placed into the bin the night before collection.
11 PROHIBITED FOOD WASTE
Cooked or uncooked meat or other food, dairy products, liquids or semi liquid waste, food in plastic
bags or plastic containers and other material that would cause an odour or nuisance during the two
week storage period between collection services.
12 EDUCATION PROGRAM FOR GARDEN WASTE
Council recognises the need for a comprehensive education and information program to accompany
the new standard 3 bin service so that the community is well informed on the purpose of the standard
3 bin service and the correct use of the garden waste recycling bin.
13. ROLES AND RESPONSIBILITIES
The Waste Management Section is responsible for the provision of the service.
The waste collection contractor is responsible for the delivery and servicing of garden waste
recycling bins at the owner’s property.
Council’s customer service staff will receive and answer inquiries and complaints about the service
where possible or refer the inquiry to the Waste Management Section.
14 DEFINITIONS
Defined garden waste service area means the area defined by Council resolution where Council
has agreed to provide a standard 3 bin waste collection service to single domestic dwellings and
duplexes.
The area is broadly identified as the urbanised areas of coastal and hinterland townships (excluding
Kin Kin) and also excludes the majority of the Noosa rural area.
The area is clearly defined on 10 maps attached to this policy which are extracted from the Waste
Management Contract as defined in “SCHEDULE 1, 10 Maps detailing the external boundaries of
Township Areas’.
Excluded waste means dirt, soil, gravel, concrete, plastic or plastic bags, plastic garden pots and
any other material that would contaminate the contents of the garden waste recycling bin and prevent
its marketability for reuse after processing into mulch or compost.
Page 14 of 71Section 15
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 15 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - Garden Waste Recycling Service
Garden waste means organic material from the garden such as grass clippings, leaves, light
branches to 50mm diameter, twigs and sticks, palm fronds, bark, sticks, provided the weight of the
240 litre bin does not exceed 70 Kg for a 240 litre bin or 85 Kg for a 360 litre bin.
Garden waste recycling bin means a green 240 litre or a 360 litre wheelie bin with a lime coloured
lid specifically designated to receive “garden waste” and be collected from the kerb.
Garden waste recycling service means the provision by Council of a 240 litre wheelie bin (or a 360
litre bin where the owner requests a larger bin), and the collection of the contents of that bin
fortnightly on the normal service day for a waste collection service, but on the opposite week to the
yellow lidded recycling bin service.
Invalid garden waste service means a Garden Waste Service provided to a property where one or
all occupants are deemed (based on medical evidence) to be unable to wheel a garden waste
recycling bin to the kerb for collection. The bin must be located in a fixed location approved by
Council. The collection contractor wheels the bin to the collection vehicle, empties the contents and
returns the bin to the fixed location.
Optional garden waste service area means the area within 5 kilometres of the defined garden
waste service area. Owners within this optional service area can apply for the service. The area may
be extended beyond 5 kilometres from the defined garden waste service area if the Waste Collection
Contractor agrees to extend the service area.
Optional garden waste recycling service means a garden waste recycling service that can be
requested by the owner (or owners agent):
e of acommercial, industrial, or multi-unit development located within the defined garden waste
service area; or
e of any premises that are within 5 kilometres of the defined garden waste service area.
Prohibited food waste
Cooked or uncooked meat or other food, dairy products, liquids or semi liquid waste, food in plastic
bags or plastic containers and other material that would cause an odour or nuisance during the two
week storage period between collection services.
Single unit domestic dwelling means for the purpose of this policy a self-contained dwelling on a
separate parcel of land and includes each semi-detached dwelling in a duplex building.
15 RELEVANT LEGISLATION
The Competition and Consumer Act 2010 (CCA)
Queensland Waste Reduction and Recycling Act 2011
Queensland Waste Reduction and Recycling Regulations 2011
Environmental Protection Regulations 2008 (Chapter 5A)
Councils Waste Reduction and Recycling Plan 2016 — 2024
anal n Reason/ Trigger Change (Y/N) Endorsed/ Reviewed by Date
Page 15 of 71Section 16
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 16 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
10 Maps - detailing the external
boundaries of Township areas
for the 3 bin waste collection service.
Page 16 of 71Section 17
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 17 of 71
SA
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Page 17 of 71Section 18
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 18 of 71
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 19 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
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Page 19 of 71Section 20
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 20 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
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Page 20 of 71Section 21
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 21 of 71
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age 21 of 71Section 22
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 22 of 71
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 23 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Town of Cooroy CM) RES Hil SS
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Page 23 of 71Section 24
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 24 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
BA Town ofPomona * — )
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Page 24 of 71Section 25
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 25 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Tee La
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Page 25 of 71Section 26
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 26 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Se aN
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Page 26 of 71Section 27
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
2 PROPOSED TENDER - TIP SHOP AT EUMUNDI ROAD RESOURCE RECOVERY
FACILITY
DOCUMENT INFORM AT ION
Author Manager Waste and Environmental Health, Wayne Schafer
Community Services Department
Index ECM/ Subject/ Waste Contract – Resource Recovery
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Manager Waste and Environmental Health to the Services &
Organisation Committee Meeting dated 11 April 2017 and:
A. Agree to call tenders for a licence to occupy land at the Resource Recovery Centre, Eumundi
Road, Doonan for the purpose of ‘diversion and sale of reusable items’;
B. Limit tenders to be invited from Not for Profit organisations or Social Enterprises only;
C. Agree to the conditions outlined in the report to be included in the licence; and
D. Authorise the Manager Waste and Environmental Health to extend the agreement with
Noosa Community Training Inc. on a month to month basis to provide sufficient time to
implement the new arrangement.
REPORT
1. Background
Noosa Community Training Centre Inc. trading as Briteside Industries currently hold an Agreement
with Council for the operation of a ‘Tip Shop’ at the Resource Recovery Facility in Eumundi Road,
Doonan which expires on 31 August 2017.
2. Proposed Contract
At Council workshops in February and March, Council discussed the future operation of the tip
shop at Eumundi Road and how it could be improved. There were examples of other similar
operations in Australia that were considered best practice and worthy of implementation.
Councillors considered the best way forward was to clearly specify Council’s aspirations for the
facility and invite tenders from ‘not for profit’ organisations or a social enterprise, including Briteside
Industries as the incumbent occupier of the site.
The time required to implement a new contract by 1 September 2017 may place undue stress on
Noosa Community Training Centre Inc. and prospective tenderers. There may be a need to extend
the current Briteside agreement on a month to month basis to allow for the calling of tenders, tender
negotiations, appointment of a successful contractor and implementation of the new contract. It is
recommended that the Manager be authorised to extend the current agreement on a month to
month basis as required to smoothly transition to a new contract.
Page 27 of 71
Section 28
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
In accordance with discussions at the workshop held 10 March 2017 staff were encouraged to
provide adequate warning to Briteside Industries that Council was proposing to call tenders for the
operation of the Tip Shop after expiry of the current agreement.
3. Summary of the objectives of the new licence
Proposed innovations and best practice
Through the tendering process the Waste Section is keen to encourage innovation and best
practice from prospective tenderers seeking to run the service. Tenderers will need to submit a
written plan of all proposed service innovations to Council, including details of:
1. The scope of the proposed activity;
2. The resource recovery outcome of the activity;
3. The social and educational outcomes;
4. The forecast expenses and revenue;
5. The marketing strategy for goods and services; and
6. The nominated percentage of revenue to be allocated to community initiatives and site
improvement.
Improved Service Delivery
A high standard of service delivery will also be secured through requirements in the conditions of
the licence. Many of these improvements are outlined below:
1. Improved waste diversion will be facilitated through the identification and diversion of
reusable items at the entry to the facility and prior to the weighbridge.
2. A formalised operational process to maximise recovery of reusable items is to be approved
by Council officers.
3. The contractor will be required to work in with other community groups to maximise waste
diversion (i.e. where groups are seeking to access a specific previously untapped waste
stream).
4. The contractor will be encouraged to provide workshops for the community, community
groups and schools on recycling and upcycling initiatives.
5. An agreed process will be implemented to accurately record the weight of waste diverted
from landfill.
6. A formalised payment handling procedure is to be submitted and approved by Council
officers. A regular audit report will also be required.
7. An agreed pricing schedule will be in place for saleable items.
8. Improved signage will be provided to direct customers entering the facility.
9. The contractor will be required to conduct customer service and satisfaction surveys.
Key Performance Indicators
Key performance indicators will be set for contractor performance. These are likely to include:
1. Percentage of total waste diverted from landfill.
2. Number of hours of training delivered to staff and members of the community.
3. Number of traineeships delivered/completed on site.
4. Provision and amount of employment opportunities for disadvantaged members of the
community.
5. Total amount of revenue allocated to community initiatives.
6. Number of customer/Council complaints and time taken for resolution.
7. Results of customer satisfaction surveys.
Page 28 of 71
Section 29
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
The successful contractor will be responsible for compliance with relevant laws relating to sale of
goods and workplace health and safety.
4. Duration of Licence to occupy
It is intended that the duration of the licence will be for an initial term of five years, followed by an
optional term of two years. This will bring the timing in line with the major waste contracts for
collection, landfill and resource recovery. Once that is achieved a further three optional terms of
12 months are recommended. Again this is directly aligned with the major waste contract timing.
Initial Term: 5 years
First Option: 2 Years
2nd 3rd and 4th Options: (1+1+1) year each.
Previous Council Consideration
Nil.
Finance & Risk
There are no significant risks associated with this Contract. It is unlikely there will be any substantial
payments made by Council to the contactor. The most significant risk is the performance of the
contractor and their ability to meet the expectations of Council.
Consultation
External Consultation - Community & Stakeholder
Legal advice was obtained from King and Company.
Waste Management staff met with Glenda Lane from Noosa Community Training Centre Inc. to
provide preliminary advice that Council intended to call a tender for the operation of the Briteside
‘Tip Shop’ after the current contract expires in August 2017. Briteside were informed that calling of
tenders was to attempt to align best practice standards for the future operation of the facility and
Briteside were encouraged to submit a tender.
Internal Consultation
A Councillor workshop was held on 2 February 2017 to discuss the Briteside Agreement. Council
requested legal advice on its ability to renew the agreement with Briteside.
At a Councillor workshop on 10 March 2017 Council considered the legal advice and its options
and following discussions, it was agreed that a licence to occupy the site was preferred and tenders
should be called. Staff were requested to report to Council and outline proposed terms and
conditions to be included in the licence for occupation of the site.
Procurement and Fleet were involved in providing advice on the need for renewal of the agreement
or calling of tenders.
Page 29 of 71
Section 30
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Departments/Sections Consulted:
X Chief Executive Officer X Community Services X Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
Libraries & Galleries x Procurement & Fleet
Local Laws Property & Facilities
x Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 30 of 71
Section 31
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
3 COMMUNITY ENGAGEMENT POLICY REVIEW
DOCUMENT INFORM AT ION
Author Community Engagement Manager, Debra Bambrook
Executive Office
Index ECM/ Subject/ Council Policies
Attachments 1. Revised Community Engagement Policy
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Community Engagement Manager to the Services &
Organisation Committee Meeting dated 11 April, 2017 and:
A. Adopt the revised Community Engagement Policy provided at Attachment 1 to the report;
and
B. Authorise the Chief Executive Officer to revise the organisational guidelines and community
engagement tools that support the implementation of the Policy.
REPORT
1 Rationale
A review of the Community Engagement Policy has been undertaken for the following reasons:
1. The original Policy was endorsed by Council on 28 August 2014 in the first year of Noosa
Council re-forming after de-amalgamation. The policy is over 2 ½ years old and the context
has changed;
2. A new Council was elected in 2016 and there is a need to align the Policy with the new
Corporate Plan and the new Council’s vision for community engagement;
3. The original Policy contained a high level of detail which is now redundant due to the
development of a range of supporting documentation such as the framework, toolkit and an
organisational procedure, and:
4. There was a need to provide a revised set of over-arching principles to guide community
engagement practices at Noosa Council into the future.
The amendments made to the Policy will inform changes to supporting documents to ensure
consistency and clear guidance for community engagement practices at Noosa Council.
2 Amendments
The Community Engagement Policy has been pared back to focus more on overarching principles
and less on defining community engagement context, engagement activities, roles and
responsibilities because these are addressed in supporting documents. There is more focus on
building social capital and detailed planning including stakeholder analysis to better understand
and communicate with our community.
Page 31 of 71
Section 32
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Many of the original principles remain and some have been made more concise. New principles
expressed more fully in the policy include:
Clarity – in our communications
Appropriateness – in terms of timing, techniques and use of tools
Skilling – of Council officers in delivering community engagement
Consistent messaging – to the community from Councillors and Councillor officers
Understanding our Community – recognising when an issue or project will have an impact on
stakeholders and engaging appropriately.
Previous Council Consideration
Ordinary Meeting, 28 August 2014, Item 5, Page 16
That Council note the report by the Executive Manager to the Planning & Organisation Committee
Meeting dated 19 August 2014 and the General Committee Meeting dated 25 August 2014 and:
A. Rescind the existing Community Engagement policy dated 6 August 2009 that transferred to
the Noosa Council from the Sunshine Coast Regional Council under the Local Government
(De-amalgamation Implementation) Regulation 2013; and
B. Adopt the Community Engagement Policy shown as Attachment 1 to the report to General
Committee dated 25 August 2014 with an amendment to the Integrity and transparency
section, Page 2 to delete the duplication of the words “must be genuinely”, and authorise the
Chief Executive Officer to put in place administrative guidelines and tools required to
implement the policy.
Finance & Risk
Nil.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
An internal engagement and communications plan was developed, including a stakeholder
analysis. The Mayor and Councillors were identified as a key group of stakeholders with a high
level of interest in community engagement. They were involved early, and again later in the
process, providing valuable input.
Other stakeholder groups consulted included the Leadership Team, the Management Team and a
group of Council officers who frequently hold the lead officer role on projects requiring community
engagement.
Page 32 of 71
Section 33
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Departments/Sections Consulted:
x Chief Executive Officer x Community Services x Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
x Libraries & Galleries Procurement & Fleet
Local Laws Property & Facilities
Waste & Environmental Health Revenue Services
x Executive Office x Planning & Infrastructure
x Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance x Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability x Strategic Land Use Planning
Page 33 of 71
Section 34
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
Page 34 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
| ¢ ) | NOOSA Council Policy
mm meee COMMUNITY ENGAGEMENT
Corporate Plan Reference: Theme 5: Excellence as a Council
Community engagement best practice is embedded
into the Council’s operations
Endorsed by Council: <Insert Date of Ordinary Meeting >
Policy Author: Community Engagement Manager
POLICY BACKGRUND
This policy affirms Noosa Council's commitment to community engagement as reflected in Noosa
Council’s purpose statement: “Working with our Community to shape Noosa Shire’s future”
It provides a set of principles to guide community engagement practice that align with the Council’s
Corporate Plan 2017-2037.
POLICY SCOPE
e This policy applies to all facets of Council's operations where community engagement is
undertaken.
e It defines the principles underpinning Council's external engagement activities, whether it is
Councillors or staff members who are engaging with the community.
e This policy is focussed on external engagement, and does not include internal communication or
engagement between Council officers, nor between Councillors and Council officers.
COUNCIL POLICY
Noosa Council recognises that community engagement is a vital part of effective democracy. Quality
engagement between Council and residents makes good business practice and it is critical to good
government. For this reason Council is committed to engaging with the Noosa community.
The benefits of effective engagement include:
e Council and the community working together to address local issues and collectively achieving
better outcomes;
e ahigher level of community ownership of decisions made by Council;
e animproved level of community understanding about Council’s processes and services;
e increased awareness across Council of community views and concerns;
e opportunities for Council to draw upon community expertise;
e the potential for time and cost savings due to better alignment between community needs and
Council decisions;
e increased social capital due to greater trust and knowledge acquired while working
collaboratively with the community, including the sharing of aspirations, and;
e stronger relationships between Councillors, Council officers and residents, including stakeholder
groups.
Page 34 of 71Section 35
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 35 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - COMMUNITY ENGAGEMENT
PRINCIPLES
Council has a commitment to community engagement that is governed by the principles described
below:
1. Inclusiveness - Council encourages involvement from a wide cross-section of the community,
respecting diversity of opinion, using engagement processes that are accessible and inclusive.
2. Transparency — Quality engagement involves trust which can be fostered through
transparency. The engagement processes and the levels of community influence will be
clearly articulated. Council will reflect back to the community how they have influenced its
decisions.
3. Clarity — Council will communicate clearly and simply, using words and behaviour that
successfully convey meaning while avoiding unnecessary jargon.
4. Appropriateness - Council will choose the most appropriate processes from its engagement
toolkit that best suit the audiences affected, and time the consultation to optimise the
opportunity for engagement, wherever possible.
5. — Skilling - Council will ensure staff members have appropriate training and resources to
undertake the communication and genuine engagement activities required of them, particularly
in planning engagements, stakeholder analysis and engagement techniques.
6. Accountability - Council undertakes community engagement to enhance its decision- making,
however Council accepts that it is ultimately responsible and thus accountable for the decisions
it makes.
7. Consistent Messaging - It is important that there is a general consistency in the messages
that are being expressed by Council officers and Councillors.
8. Well Planned - Engagements will be well planned in order to be effective, practical and suitably
resourced. All major Council projects will include a community engagement plan.
9. Understanding our Community — Recognising when an issue or project will have an impact
on stakeholders and engaging appropriately.
ENGAGEMENT ACTIVITIES
Council recognises the full spectrum of community engagement from informing, consulting, involving
and collaborating, to empowering.
Council uses different community engagement techniques and communication methods depending
on the issue or project, its goals, its particular circumstance and the affected audiences it seeks to
engage.
STATUTORY COMPLIANCE
The Queensland Local Government Act 2009 outlines the in principle need for local government to
engage with the community and to encourage and assist participation, in particular, principle (c)
Section 4 “democratic representation, social inclusion and meaningful community engagement”.
Page 35 of 71Section 36
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 36 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - COMMUNITY ENGAGEMENT
SUPPORTING DOCUMENTS
Noosa Council Corporate Plan 2017- 2037
Community engagement is identified as a priority in Council’s Corporate Plan.
Noosa Council Community Engagement Framework
In order to provide information and the basis for in-house training for relevant Council officers, the
Community Engagement Framework defines community engagement in the local government
context, in the Noosa Shire context, and explains the benefits. The document also provides key
protocols, techniques, step-by-step processes and templates.
Noosa Council Community Engagement Toolkit
In order to provide guidance for Council officers, the Community Engagement Toolkit is a technical
manual. The manual provides assistance in the planning, undertaking and evaluation of community
engagement activities.
Both the Framework and the Toolkit are regularly updated to remain consistent with community
engagement best practice.
International Association for Public Participation (IAP2) Framework
Noosa Council has adopted the IAP2 Framework as part of its Community Engagement Framework
in recognition of IAP2 as a world leader in the engagement of communities.
The IAP2 Spectrum articulates levels of public participation, the promise to the public and provides
examples of techniques.
Community Engagement Organisational Procedure
The Community Engagement Organisational Procedure is a supporting document for the Community
Engagement Policy that outlines the broad steps a Council officer takes in order to complete the
community engagement component of a project.
Employee Code of Conduct
The Employee Code of Conduct is a set of standards and behaviours related to the way Council
officers do their work. It puts a responsibility on each officer to use sound judgement while at work.
Councillor Code of Conduct Policy
This Code of Conduct sets out, for both Councillors and the community, the standards of behaviour
expected of Councillors of Noosa Shire Council.
Media Policy
The policy establishes the guidelines for how Council’s elected members and Council officers will
interact with the media. It is designed to ensure that in all dealings with the media, the Council acts
in a professional, coordinated manner and that all statements made and information provided are
accurate, appropriate and timely.
Page 36 of 71Section 37
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - COMMUNITY ENGAGEMENT
RELEVANT LEGISLATION
Queensland Local Government Act 2009
Integrity Act 2009
Sustainable Planning Act 2009
Page 37 of 71Section 38
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
4 NOOSA WATERFRONT RESTAURANT REQUEST FOR APPROVAL OF EVENTS IN
ADJACENT RECREATION PARK RESERVE
DOCUMENT INFORM AT ION
Author Property Advisor, Denis Wallace
Corporate Services
Index ECM/ Subject/ 46.16 Use of State Land/ 34.60 Temporary Events/ 46.28
Noosaville Foreshore Land Use Master Plan
Attachments 1. Applicant’s Request
2. Noosa Waterfront Restaurant Liquor Licence
3. Third Party Letters of Support
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Property Advisor to the Services & Organisation Committee
meeting dated 11 April 2017 and:
A. Agree to issue Temporary Event Permits to the Noosa Waterfront Restaurant for existing
event bookings to 21 July 2017.
B. Advise Noosa Waterfront Restaurant that, should it seek ongoing access to the reserve land
for commercial purposes, it should make a submission to the upcoming Noosaville Foreshore
Land Use Master Plan project.
C. Further consider longer-term tenure associated with the Noosa Waterfront Restaurant’s use
of the reserve land where it is recommended in the final adopted Noosaville Foreshore Land
Use Master Plan.
REPORT
Request Details
Council has received a request from Noosa Waterfront Restaurant to approve a series of event
permits for the restaurant to hold functions on public parkland adjacent to the restaurant.
The request (included as Attachment 1) indicates the current restaurant lessee mistakenly
believed it had the right to use the public park area due to a condition in its Liquor Licence. The
licence issued by the Office of Liquor and Gaming Regulation (included as Attachment 2) states
the address and real property description of the premises and further describes the licenced area
as follows:
Licensed Area Description: Restaurant including kitchen situated at 142 Gympie Terrace, Noosaville including
an adjoining defined outdoor terrace dining area having overall measurements of
16 metres x 6.3 metres.
Figure 1 – Extract of Noosa Waterfront Restaurant Liquor Licence
Page 38 of 71
Section 39
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
The applicant’s request to Council states:
The area of confusion relates to [the] OLGR On Premises Licence which in reading appears to
provide approval for use of outdoor terrace area of 16m x 6.3m. This has been interpreted by the
owner and used in this manner to establish and grow the wedding business of the restaurant.
It has only been established recently that this interpretation was incorrect and the area that was
being referred to was actually an external area of the restaurant that was enclosed post application
and approval by Council in 2009.
This now places the owner, staff and guests who have booked for functions this year in a position
where the restaurant does not have an approval from Council and hence OLGR to be able to
conduct events where pre and post event drinks and canapés can be served.
….
Noosa Waterfront Restaurant is seeking a Commercial Low Use Permit or the issuing of Temporary
Event Permits for an area of park directly adjacent to the restaurant measuring 16.2m x 6.3m. The
permit / permits are for the remainder of 2017 to allow the 43 functions they have already booked
to be able to occur with reasonable conditions which relate to hours of operation, noise monitoring
(compliance with OLGR conditions), area to be used and temporary infrastructure.
Granting of a permit will allow for the Waterfront Restaurant to apply for an OLGR extension permit
to use the area.
Third party letters of support provided by the applicant are included as Attachment 3.
Plans showing the location of the restaurant and surrounding features are shown below.
Figure 2 – Locality Plan
Page 39 of 71
Section 40
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Figure 3 – Aerial Photo Showing Property Boundary
It is important to note Council currently issues marriage ceremony permits enabling couples to
undertake their ceremonies on public reserves. The permits are issued to individuals, not
commercial businesses, and allow them to set up seating, decorations, arbours, and the like for a
period of up to 2 hours. The permits do not consent to alcohol consumption and are not used as
a basis for a liquor licence application.
Of the 43 functions detailed by the applicant, 17 couples have been issued ceremony permits in
the adjacent park by Council, with the balance of wedding ceremonies occurring elsewhere (e.g.
Noosa Main Beach or churches).
Complaint History
In regard to complaints about functions held at the restaurant, the applicant submits:
Noosa Waterfront has received from OLGR in September 2015 a single complaint [regarding]
noise. This matter was responded to and OLGR closed the matter with no further action required.
This was 18 months ago. To date neither OLGR or Noosa Council have contacted and advised
Noosa Waterfront of other alleged complaints, so they may be provided an opportunity to respond
and address if required.
An outline summary of relevant complaint history for the site is as follows:
Complaints to Council
June 2015 – Complaint from resident regarding amplified music played until late and causing
nuisance.
December 2016 – Complaint from resident regarding regular wedding and function noise from
the site, with impacts said to increase later in the night.
Complaints to OLGR (details provided by OLGR)
February 2010 - Alleged entertainment noise
October 2015 - Alleged entertainment noise over 4 nights
October 2016 – Alleged entertainment noise from a wedding
Page 40 of 71
Section 41
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Land Act Provisions
The park area is State land dedicated as a Reserve for Recreation purposes for which Council is
trustee. The Land Act 1994 requires Council to manage the land to ensure uses are consistent
with the purpose of the reserve. While wedding ceremonies are deemed consistent with the
reserve purpose, conducting regular functions by a commercial business is not.
The Department of Natural Resources and Mines’ (DNRM) Secondary Use of Trust Land policy
provides guidance to trustees on use of trust land. Assessment of whether a new use is
appropriate can be a complex process and require the balancing of many factors. DNRM’s policy
provides the following 5 criteria that a trustee should utilise to assess applications:
1. Strategic value - the proposed use should be appropriate to the strategic value of the land’s
capabilities;
2. Consistency with primary use – the proposed use should be consistent with the designated
purpose of the trust and should also facilitate or enhance, not diminish, the purpose of the
trust land;
3. Commerciality – the strength of the commercial motive behind the proposed use and whether
it will have a negative effect on the public interest;
4. Exclusivity – refers to secondary occupation which excludes use by the wider community;
and
5. Incremental progression and forward planning – the proposed use may contribute to an
incremental chain of events that lead to a final outcome quite different from that initially
intended.
In addition to the above assessment criteria, prior to consenting to a proposal for commercial use
of a public reserve, a trustee must prepare a Land Management Plan providing evidence it has
undertaken suitable community consultation regarding any proposed expansion and intensification
of commercial activities. The upcoming Noosaville Foreshore Land Use Master Plan (the
Foreshore Plan) is an appropriate community consultation mechanism to fulfil the requirements of
the Land Act.
Given the importance of community consultation in deciding future uses of the foreshore, it is
considered important the Foreshore Plan be completed prior to consideration of long-term
commercial tenure at this location. There is also concern that approval of the request would create
a precedent for other commercial operators and may lead to unintended consequences.
It should be noted the applicant is a key stakeholder and it is recommended it be advised to provide
a submission when consultation for the Foreshore Plan commences.
Council continues to permit wedding ceremonies in parks and this aspect of community use of
reserves has ongoing support.
Planning Considerations
Advice received from Council’s Development Assessment branch regarding the proposal is:
The site’s existing development approval is for a restaurant only. It was issued prior to adoption
of The Noosa Plan when restaurants and function centres were separately defined uses. As
such, Noosa Waterfront Restaurant does not have development approval to operate as a
function centre. While The Noosa Plan now incorporates both uses under one defined use, it
means approvals granted under the current scheme must assess the potential for impacts from
a function centre and apply appropriate conditions. The site’s current development approval
does not include conditions suitable for a function centre.
Page 41 of 71
Section 42
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Function centres, particularly those including outdoor areas, have historically been problematic
and a number have significantly impacted on nearby residents and led to appeals in the
Planning and Environment Court. Noise impacts from patron and entertainment noise at
wedding receptions have shown to be some of the most difficult impacts to manage , with the
only successful measure in mitigating noise found to be to prohibit the use of outdoor areas or
at the very least the limit the hours of the outdoor area.
Use of the park reserve for functions constitutes a material change of use under The Noosa
Plan and also requires a development approval.
The applicant’s request for event approvals for the remainder of 2017 is not supported because
that would be contrary to the requirements of The Noosa Plan and the Sustainable Planning
Act 2009 and is an unreasonable proposition for neighbouring residents whose amenity may
be adversely impacted by the unlawful use of reserve land.
A maximum period of 3 months is considered a reasonable compromise to allow the most
immediate events currently booked to be held and alternate arrangements to be made for other
events beyond that date, which may include hosting functions fully within the restaurant
building.
Accordingly, it is recommended event permits be issued to 21 July 2017 only, which would provide
the applicant with three months to make suitable alternate business arrangements for its function
bookings.
Previous Council Consideration
Nil.
Finance & Risk
The report details legislative obligations on Council in regard to its role as land manager and local
planning authority and there is risk that approval of the request in full would be in conflict with these
obligations.
Consultation
External Consultation - Community & Stakeholder
Department of Natural Resources and Mines has provided advice on secondary commercial use
of trustee land.
The OLGR was consulted and provided complaint details included in the report.
Internal Consultation
Manager Planning & Environment
Property Manager
Environmental Health Officer
Page 42 of 71
Section 43
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws X Property & Facilities
X Waste & Environmental Health Revenue Services
Executive Office X Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources X Planning & Environment
Sustainability Strategic Land Use Planning
Page 43 of 71
Section 44
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
Page 44 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 1
KG Sore :
P +61 75430 6659
e rus: rgstrategic.com.z
w www.regstrateg T
STRATEGIC a PO Box 1818, Noosa Heads Q 4567
7 March 2017
Our Ref; NOO/ 070317
Mr Cint Irwin
Noosa Council
PO Box 141
Tewantin QLD 4565
By Email: clint [email protected]
Dear Qint,
Thank you for taking the time to consider the unique circumstances that presently exists at the Noosa
Waterfront restaurant at 142 Gympie Terrace Noosaville.
Background Information
The present situation is presently more confused due to the Officers report before Council on the Noosaville
Foreshore Park and the commencement of the Noosaville Foreshore Masterplan. The challenges we are faced
with commenced just prior to these other processes commencing but now as they are within the public
domain it has made the understanding of our issues, just a little more difficult.
The matter we are seeking an interim solution / permit to relates to being able to gain a permit to use a small
portion of parkland (Appendix 2) that fronts the Noosa Waterfront Restaurant for functions, primarily
weddings (refer Figure 1, below). We are seeking this solution as it relates to only the functions and weddings
that are presently booked (Appendix 3). We are mindful of the Masterplan process and will actively engage in
the process but need a short term solution to assist with the present bookings.
The area of land is located directly adjoining the existing restaurant and has been used for this purpose for the
past six years. The current owner of the restaurant was under the firm beliefthat use of this land had obtained
the required approval, consistent with the On Premises Licence.
The area of confusion relates to his OLGR On Premises Licence (Appendix 1) which in reading appears to
provide approval for use of outdoor terrace area of 16m x 6.3m. This has been interpreted by the owner and
used in this manner to establish and grow the wedding business of the restaurant.
It has only been established recently that this interpretation was incorrect and the area that was being referred
to was actually an external area of the restaurant that was enclosed post application and approval by Council
in 2009.
This now places the owner, staff and guests who have booked for functions this year in a position where the
restaurant does not have an approval from Council and hence OLGRto be able to conduct events where pre
and post event drinks and canapes can be served.
To date even though the issue relating to the use of the Noosaville foreshore for commercial purposes has
been occurring the owner has never received correspondence or contact from the council regarding the use
of this area of park.
cL 1 1 1g; Impiementing strategie
SSE
Page 44 of 71Section 45
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 45 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
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We are seeking a solution from council that recognises the history of the use on the site and the significant
economic benefits that the weddings and functions contribute to the Noosa region.
The restaurant currently operates under the following approved conditions:
e Trading Hours: 10.00 am to 12.00 am Monday to Sunday Patron Numbers: 120 seated diners within
the restaurant;
The restaurant currently has capacity for 120 seated guests. When a function is held at the property, the
number of guests is limited 120 persons for dining. When a wedding function is being held, the restaurant is
not open to other diners so we may at all times the maximum number of patrons. It is not the intention of
application to provide additional outdoor dining in the permit area or increase the number of patrons
attending the premises.
The total number of guests able to be seated in the restaurant currently is entirely consistent with the
development approval granted (Appendix 4). Consequently, the matter of carparking is not relevant to the
application. This is because there will no increase in patronage to the restaurant caused by the use of the
outdoor area as intended. The applicant is happy to accept conditions of approval in that regard.
The only potential for adverse impacts being caused by the development is with respect to the noise
generated. Currently, there is some piped music operating with the existing restaurant use. There is not music
provided outside other than the music provided by the restaurant use from within. The restaurant provides
fold back doors, making the inside of the restaurant and the outdoor area effectively the one space, for a
limited period.
It is important to note that patrons are encouraged to move inside the restaurant, with the external canal
facing doors for the restaurant being closed by 10pm on weekdays and 11pm on weekends. Further, there no
permanent structures erected in this location. Consequently, any noise generated by patrons is at an end by
10pm each night. The restaurant continues to trade until 12am in accordance with the strict requirements
under the Licence.
Page 45 of 71Section 46
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 46 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
The matter of noise generated by the patrons and the operation of the restaurant ts strictly controlled by the
Office of Liquor and Gaming Regulation. The current operation of the restaurant currently meets all obligations
under the Licence.
This includes the specific condition, which states ...amplified music/entertainment is prohibited after 10.00pm
— Monday to Thursday and 11.00pm — Friday to Sunday. Consequently, it is suggested that the matter of noise
generated by the use of the restaurant and the outdoor area are strictly controlled and should not cause
adverse amenity mpacts.
It should be noted that a number of wedding functions have booked at the restaurant, because ofthe desirable
location. It is understood that previously separate permits have been obtained to hold wedding ceremonies
in the park area on various occasions. It is intended by the permit to also use the outdoor area for wedding
ceremonies as required, which would eliminate the need to obtain a separate permit, which makes sense.
Request to Council
Noosa Waterfront Restaurant is seeking a Commercial Low Use Permit or the issuing of Temporary Event
Permits for an area of park directly adjacent to the restaurant measuring 16.2m x 6.3m (Appendix 2).
The permit / permits are for the remainder of 2017 to allow the 43 functions they have already booked to be
able to occur with reasonable conditions which relate to hours of operation, noise monitoring (compliance
with OLGRconditions), area to be used and temporary infrastructure.
Granting of a permit will allow for the Waterfront Restaurant to apply for a OLGRextension permit to use the
area.
Compliance with Council Guiding Principles — Low Use Permit
e The community’s use and need for the land takes precedence over commercial operators’ need;
This small isolated parcel of land receives NO community use due to its location, lack of facilities and
infrastructure.
e Council's consideration of new commercial use activities will be primarily driven by direct community
evidence and demand for that activity;
The community need relates to the demand that has occurred for the use to hold limited functions in this
space as complimentary to an existing operation.
e The commercial use activity must enhance the visitor and local experience of Noosa Shire;
For 2017 AlLfunctions proposed are for visitors to the Noosa Shire. These visitations provide 4,220 bed
nights and along with catering, other noosa experiences, meals outside of the function. Economic impact
directly for the functions is projected at $3,955,500. The local experience is enhanced through
opportunities for employment and the provision of the ancillary wedding services, ie. flowers,
photography, vehicle hire and staging costs.
e = The commercial use must not adversely impact the community asset or the environment; and
The area of land in consideration is complimented with the Waterfront restaurant maintaining through
watering and mowing additional to Councils services. The entrance garden bed is fully maintained by
contractors on behalf of the Waterfront Restaurant.
e = Apermit holder may only be granted two permits from the range available to reduce the likelihood of a
monopolistic permit environment while providing the opportunity for added local employment.
Page 46 of 71Section 47
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 47 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
The Waterfront restaurant is only seeking one permit location. Significant opportunities are generated
through the functions with the restaurant employing up to 21 staff.
Compliance with Council Low Use Permit
e One year permit;
Noosa Waterfront Restaurant is only seeking a one year permit.
e Generally, operates 3 days per week or less;
43 Functions are booked presently for the next 9 months with only one occasion of 3 in a week, the
other functions are either twice or once per week.
e Low community impact;
OLGR requirements are such that no outside music or amplification is allowed. Staff monitor and
measure sound levels on a hourly basis at the nearest receptor and record within a log book the
readings.
e May not operate ina Commercial High Use Permit location; and
The area has not been identified as a High Use location.
e Applications may be considered at any time.
Conclusion
In summary, it is intended to use the outdoor area in the association with functions held at the restaurant,
which are mostly weddings. It is not intended to use the outdoor area for additional seating for additional
patrons attending the restaurant. The number maximum number of seated patrons that can attend the
restaurant is 120 persons, which will not change. Consequently, there will be no adverse impacts upon the
existing carparking situation in the locality, which is desirable.
The land is well located for the holding of functions which is of significant economic benefit to the general
community. It is a parcel of land that is not used by the community due to its small size, problematic access to
the canal and separated from the major areas of the Noosaville Foreshore.
It is requested that consideration be made by council for the issuing of an appropriate permit / permits which
will allow an interim outcome to occur to manage the existing customers who have made bookings to use this
space.
Should you have any questions with respect to the above, please do not hesitate to contact me direct.
Cho f
YU Y us
Russell Green MPIA
Managing Director
Consultant to Waterfront Restaurant
Page 47 of 71Section 48
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 2
Page 48 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 2
SEE» land
Vea Queenslan Office of Liquor and Gaming Regulation
“ee Government
Queensland Liquor Act 1992
Commercial Other - Subsidiary On Premises Licence
Licence No. 175946
LICENSEE: MANGIA ITALIAN PTY LTD AS TRUSTEE FOR RAVEZZANI FAMILY
TRUST
MAIN PREMISES: NOOSA WATERFRONT RESTAURANT & BAR
142 GYMPIE TERRACE
NOOSAVILLE QLD 4566
Real Property Description: PART OF LAND DESCRIBED AS LOT 8 ON PLAN MCH 3881, COUNTY OF
MARCH, PARISH OF TEWANTIN
Licensed Area Description: —_ Restaurant including kitchen situated at 142 Gympie Terrace, Noosaville including
an adjoining defined outdoor terrace dining area having overall measurements of
16 metres x 6.3 metres.
Trading Hours: 10:00AM _ to 12:00 AM “Monday - Sunday
(excluding Christmas Day, New Year's Eve, Good Friday and Anzac Day, the trading hours of which are
prescribed in the Liquor Act 1992)
Standard Condition(s):
LLO20 Liquor may be sold and supplied to persons on the licensed premises who are
genuinely attending a function for consumption by those persons at the function.
LL179 The majority of the premises (excluding the kitchen, toilets and any non-public
areas) must be set up for dining at all times the premises is open for the sale
and/or supply of liquor except when the premises is being used for a bona fide
function.
LL181 The kitchen must be operational and meals available for patrons up to one hour
before the approved closing time for the sale and/or supply of liquor. This condition
does not apply during the conduct of a bona fide function.
LL276 Liquor may be sold or supplied only whilst the premises adheres to its principal
activity of provision of meals prepared, and served to be eaten, on the licensed
. premises.
Specific Condition(s):
4214391 Amplified music/entertainment is prohibited after 10:00pm - Monday to Thursday
and 11.00pm - Friday to Sunday.
Issue Date: 26 May 2015 _ ANG 7
for Commissioner for Liquor and Gaming
This document supersedes all previously issued documents in respect of these premises.
Printed: 03 June 2015 Version: January 2013 Page 1 of 1
Page 48 of 71Section 49
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 3
Page 49 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ATTACHMENT 3
From: Noosa Waterfront Restaurant
To: Russell Green
Subject: FW: Noosa Sun Motel
Date: Wednesday, 22 March 2017 11:32:18 AM
Attachments: image001. png
From: Admin [mailto: [email protected]]
Sent: Wednesday, 22 March 2017 11:09 AM
To: [email protected]
Subject: Noosa Sun Motel
oe ys . Noosa Sun DARREN & JACKIE KEENAN
a Managers
Ph: 07 5474 0477
- MOTEL | 222.
@: [email protected]
www.noosasunmotel.com 131 Gympie Terrace, Noosaville Q 4566
To whom it may concern,
Noosa Sun Motel wishes to advise that the Noosa Waterfront Restaurant
have always advised us before they are staging an event.
My partner and I have been managing Noosa Sun Motel located directly
opposite the Noosa Waterfront Restaurant for 14 years. In that time we
have never received any noise complaints from any guest staying with us in
regards to noise from the restaurant.
Noosa Sun Motel has benefited greatly from guest attending weddings and
functions at the Noosa Waterfront Restaurant, as many of these guest are
accommodated by us. This would not only apply to us but all the resorts
and accommodation along Gympie Terrace.
If the restaurant was no longer permitted to stage weddings and events it
would be a major economic blow to my motel. Please feel free to contact
me if you require any further information.
Kind regards,
Darren Keenan
Manager
Noosa Sun Motel
Page 49 of 71Section 50
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 50 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
ell
YACHT & ROWING
=—CLUB—=>
22™4 March 2017
To whom it may concern,
On the weekend of March 18/19 2017, the Waterfront
Restaurant played host to multiple weddings and Iam pleased to advise that the Noosa
Yacht & Rowing Club was not negatively impacted by these functions, in fact it was quite
the opposite, they helped increase revenue as the guests attended the club before and
after the functions.
The Waterfront Restaurant plays an important role in the Gympie Terrace precinct and
the club strongly supports its business activities.
Kind Regards
Ashley Little
Cub Manager
NOOSA YACHT & ROWING CLUB INC.
T07 5440 7400 E [email protected] W www.nyrc.com.au
Chaplin Park, Gympie Terrace, Noosaville QLD 4566
ABN 26 196 554 353 PO Box 49, Tewantin QLD 4565
Page 50 of 71Section 51
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
5 NOOSA RIVER HOLIDAY PARK MANAGEMENT SERVICES CONTRACT - TENDER
1516T078
DOCUMENT INFORM AT ION
Author Property Officer, Michelle Stirling
Corporate Services Department
Index ECM: Subject/ 8.1 Noosa Holiday Parks Admin
Attachments 1. Tender Evaluation Matrix
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Property Officer to the Services & Organisation Committee
Meeting dated 11 April 2017 and:
A. Award contract 1516T078 to Anvera Pty Ltd trading as Dineen Tourism Management for the
Noosa River Holiday Park Management Services for an initial three (3) year period
commencing 1 June 2017; and
B. Authorise the Chief Executive Officer to exercise future options to extend the contract for a
further one (1) year period subject to satisfactory performance.
REPORT
1 Background
Council operates one holiday park and two campgrounds, Noosa River Holiday Park, Boreen Point
Campground and North Shore Beach Campground as Council business activities, which offer a
variety of unique experiences for visitors.
The Noosa River Holiday Park is located at 4 Russell Street, Noosaville. The park is a business
activity of Council and is operated on a commercial basis to ensure the competitive neutrality
principles required under the Local Government Act 2009 are complied with. The site has extensive
river frontage and offers a range of short and long stay powered and unpowered accommodation
options for tents and caravans. The park has an annual powered site average occupancy level of
99% and an average patronage of 300 people / night. It is reasonably described as a high intensity
accommodation site.
The park has priced peak, off peak and shoulder periods throughout each year, with each period
experiencing only a slight variance in occupancy levels, and therefore revenue. Council determines
the fees for each site type at the park, which differ according to period. The rationale is to charge
slightly higher fees during peak occupancy periods, and lower fees during off peak and shoulder
periods to maximise occupancy levels.
The current management agreement has been in place since 2010. Sunshine Coast Regional
Council appointed on-site managers to operate within the parameters of the current management
agreement and undertake the majority of operational and day to day activities. The current
management agreement structure includes compensation via commission based management
fees based on a percentage of earned revenue (exclusive of GST).
Page 51 of 71
Section 52
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Council also currently undertakes various operational and asset management activities at the park,
with key functions for Council including capital works and maintenance, contract administration,
provision of supplies as required by the terms and conditions of the management agreement, and
environmental and asset management responsibilities.
The expiry of the current management agreement has presented an opportunity to review the
current delivery model in place to address identified contractual and administrative inefficiencies.
The new agreement proposes to transfer a number of financial and operational responsibilities to
the managers to create a more contractually and administratively efficient management
environment for both the managers and Council staff. This revised management agreement
prepared and finalised prior to the tender, was provided as part of the invitation to tender
documentation.
The current management agreement is due to expire on 31 May 2017. The option for extension
under the current agreement has been exercised by Council, in addition to several further approved
extensions to allow time for appropriate asset management planning to occur, and for the
development of the new management agreement to address the current contractual and
administrative inefficiencies.
2 Invitation to Tender
In January 2017, Council issued invitations to tender for the management of the park. The tender
was advertised through LG Tenderbox (Queensland Wide), the Noosa News and the Sunshine
Coast Daily.
Prospective tenderers were invited to attend an industry briefing and site inspection on 13 February
2017 at the Noosa River Holiday Park. They were given the opportunity to inspect the facilities,
including plant rooms and the residence, in addition to asking questions and seeking clarification
from Council representatives.
Tenderers were also provided a copy of the new management services agreement which proposes
a three (3) year contract commencing on 1 June 2017 with an option to extend for an additional
one (1) year at Council’s absolute discretion. The tenderers were asked to submit a commission
percentage (of the earned revenue of the caravan and camping sites) as the proposed annual
management fee. The intent of this approach was to allow tenderers to demonstrate their
understanding of the site’s operational cost base, their expectations around earnings and to exhibit
their business and financial acumen.
The tender documentation noted that there is no applicable rise and fall provision, with the
commission percentage to remain fixed for the entire duration of the contract. Tenderers were also
asked to complete a proposed budget with estimated annual revenues and operational costs for
the initial three year management period, and the option extension period.
3 Submissions
The tender closed on 24 February 2017, with Council receiving five (5) conforming submissions as
follows:
1. Anvera Pty Ltd trading as Dineen Tourism Management;
2. BA & SK Management;
3. Village National Facilities Management Pty Ltd;
4. Australian Tourist Park Management Pty Limited; and
5. Flair Hotel Group Pty Ltd.
Page 52 of 71
Section 53
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Dineen Tourism Management are the incumbent managers that have been managing the park
since 2010. Notably, none of the tender responses proposed changes or revisions to the form of
management agreement provided with the invitation to tender.
4 Evaluation
The evaluation criteria established as part of the invitation to tender included:
1. Capability & Resourcing;
2. Contract Experience & Capacity;
3. Methodology;
4. Quality;
5. Health & Safety;
6. Environment & Sustainability; and
7. Contribution to Local Economy.
The schedules and supporting information provided by the tenderer were reviewed by the
evaluation panel and informed the scoring in each of the aforementioned evaluation criteria.
Scoring within the methodology criteria included an appropriate weighting on financial viability and
demonstrated business acumen given the value of the contract and the associated risk. As part of
the evaluation, external support was engaged by Council to conduct financial analysis of the budget
figures (and their proposed operational cost base) and commission percentage submitted by each
tenderer. The results of the financial analysis were presented to the evaluation panel and were
used to inform the methodology scores given to each tenderer. Financial viability via NPV analysis,
sensibility and sensitivity testing of tendered financial estimates were undertaken to support the
scoring assessment.
Following the initial tender evaluation, four of the tenderers were asked to submit further
information or clarification via the Notice to Tender process, coordinated by Council’s procurement
staff. This information and/or clarification was subsequently provided to Council, allowing for a well
informed and comprehensive evaluation process to be completed.
The preferred tender was submitted by Anvera Pty Ltd trading as Dineen Tourism Management.
Dineen Tourism Management are the incumbent managers that have managed the park since
2010. Their tender scored highly for industry experience which is a critical criterion (to ensure
business continuity). A three (3) year contract is recommended commencing on 1 June 2017 with
an option to extend for an additional one (1) year at Council’s absolute discretion.
Previous Council Consideration
Nil.
Finance & Risk
Finance
Financial returns from the campground (2016/17 budget $1 million) are utilised to offset the need
for higher general rating levels to comply with Council financial sustainability policy requirements.
Risk
Business continuity - the management agreement is required to continue business operations
without the need for the employment of Council staff which is not recommended. Sufficient time
has been provisioned for a handover process to occur during May 2017 prior to the commencement
of the new management agreement on 1 June 2017.
Page 53 of 71
Section 54
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Consultation
External Consultation - Community & Stakeholder
White and Grey Consulting
Adam Hare Procurement Services
Internal Consultation
Director Corporate Services
Manager Procurement and Fleet
Procurement Contracts Advisor
Departments/Sections Consulted:
Chief Executive Officer Community Services X Corporate Services
Executive Officer to the Mayor & CEO Community Facilities X Financial Services
Executive Support Community Development ICT
Libraries & Galleries X Procurement & Fleet
Local Laws X Property & Facilities
Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 54 of 71
Section 55
ATTACHMENT 1
Page 55 of 71
NOOSA SHIRE COUNCIL Weighted Attribute Evaluation Spreadsheet - Final Evaluation
| Contract Titles = Noosa River Holiday Park Management Services ATTACHM ENT 1
PRICE 9
NAME OF TENDERER %(GST | Total Revenue 2017/18 2018/19 2019/20
(Conforming Tenders Only) (excl of GST) Excl) (for 3 years)
1 |BA & SK Management $1,320,000] 22.0% 6,000,000 2,000,000 2,000,000 2,000,000
2 |Anvera Pty Ltd t/a Dineen Tourism Management 27.5%
3 [Flair Hotel Group Pty Ltd t/as Noosa Place Resort $1,500,000 Standardised value entered for evaluation purposes.
4 [Australian Tourist Park Management Pty Ltd 29.0% Applied submitted commission percentage nominated by
5 [Village National Facilities Management Pty Ltd t/as Village National 2,370,000} 39.5% Jeach respondant against standardised value.
NON-CONFORMING TENDERS
1 2 3 4 5
PART A - Non price elements BA & SK Management Se La ee ‘Ya See ee
Dineen Tourism ‘as Noosa Place Resort Management Pty Ltd Facilities
Resultant scor: Resultant score x Resultant score x ie bestia
Evaluation Criteria Weighting (%) Score ae esultant score Score esultent score Score score x Score score x
x weighting weighting weighting a '
weighting weighting
pew em fs fo | [em | + pm] po
Normalised Technical Score (Tn)
PART B - Price element BA & SK Management . . om
a ees " Dineen Tourism t/as Noosa Place Resort Management Pty Ltd Facilities
Total Fees (Paid to contractor) 35% $1,320,000 $1,650,000 $1,500,000 $1,740,000 $2,370,000
Average Fees (Pav) $...ssccsssssssesseeee $1,716,000
Price Score 123 104 113 99 62
Normalised Price Score (Pn) 100 84 91 80 50
Weighted Price Score (Pw)
Total Score of price and non price elements
Assessment Panel Position Title
The Contract Administrator confirms the above scores 5
Contract Administrator & Assesment Panel Member 1 Property and Facilities Manager and weightings of this evaluation C 7 Wn
Assesment Panel Member 2 Director, Corporate Services .
Assesment Panel Member 3 Property Officer, Property and Facilities Contract Administrator's signature: Property and Facilities Manager
Page 55 of 71Section 56
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
6 NOOSA NORTH SHORE BEACHFRONT CAMPGROUND - FEES AND CHARGES AND
PROPOSED INTERIM MANAGEMENT AGREEMENT
DOCUMENT INFORM AT ION
Author Property Officer, Michelle Stirling
Corporate Services Department
Index ECM/ Subject/ 8.04, 8.1 Noosa Holiday Parks Admin
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Property Officer to the Services & Organisation Committee
Meeting dated 11 April 2017 and:
A. Set fees and charges for the North Shore Beachfront Campground to align with the cessation
of the July 2018 Queensland school holidays;
B. Adopt the Proposed Commercial Charges Schedule for the Noosa North Shore Beachfront
Campground for the period ending 16 July 2018 as detailed in the tables contained within
the report; and
C. Authorise the Chief Executive Officer to enter into an extension to the current management
agreement with Beachfront Caravan Park Pty Ltd for 10 months commencing 1 August 2017.
REPORT
Proposed Fees and Charges Schedule
Fees and charges for the Noosa North Shore Beachfront Campground are currently set to the end
of the January 2018 Queensland school holidays. Council maintains an advance fees and charges
schedule for all Parks to allow for forward booking of sites by customers. Twice yearly, Council
reviews and amends the fees as required to maintain a forward booking period commensurate with
industry standards. A forward fees and charges schedule has not been maintained for the Noosa
North Shore Beachfront Campground due to the proposed temporary closure of the campground
for redevelopment works originally scheduled to commence in June 2017. This upgrade is now
scheduled to commence following Easter 2018.
A development application for a material change of use (MCU) for the site has been prepared and
will be submitted to Council in April 2017. The need for an application is triggered by an existing
encroachment area to the south of the campground reserve, with an associated application to
extend the reserve already well advanced. Completion of detailed designs for the campground
upgrade will follow receipt of the development approval (expected late 2017) and upgrade works
are expected to commence following Easter 2018.
All Council business activities are required to operate on a full cost pricing basis to ensure the
competitive neutrality principle is complied with. Accordingly, it is proposed that fees and charges
increase by $1.00 to all categories (an average increase of between 2.5% and 3.5%) in line with
inflation (and rounding) as identified in Table 1. Fees and charges identified in Table 2 are
proposed to remain unchanged to remain in alignment with fee levels for the other two holiday
parks.
Page 56 of 71
Section 57
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
The purpose of this report is to propose the adoption of commercial charges for a further 6 months
to the end of the July 2018 Queensland school holiday period, in line with the scheduled
commencement of the campground redevelopment works. A new pricing schedule will be
developed once the redevelopment is completed.
Table 1
29 January 2018 to 16 July 2018 Fees and Charges Schedule
Noosa North Shore Beachfront Campground
OFF PEAK SHOULDER PEAK
Chang Chang Curren Chang
Current Proposed Current Proposed Proposed
e e t e
TOURIST POWERED SITES
Noosa North
$36.00 $37.00 3% $36.00 $37.00 3% $41.00 $42.00 2.5%
Shore
UNPOWERED CAMP SITES
Noosa North
$28.00 $29.00 3.5% $28.00 $29.00 3.5% $34.00 $35.00 3%
Shore
Table 2 - No Change
29 January 2018 to 16 July 2018 Fees and Charges Price Schedule –
Noosa North Shore Beachfront Campground
OTHER CHARGES – All periods – No Change
Extra Persons Nightly – Over 5 Years $11.00
Extra Vehicles Nightly $5.00
Public Use of Amenities – Per Day $4.00
Group Fee (20 +) – per booking $12.00
Late Checkout $16.00
Proposed Management Agreement Extension
Beachfront Caravan Park Pty Ltd are the current managers of the Noosa North Shore Beach
Campground and have been managing the campground since 1 August 2012. Pursuant to the
management agreement, the second one year option is due to expire 31 July 2017.
The campground redevelopment is now scheduled to commence after the Easter period in 2018
to allow sufficient time to obtain the necessary development approval for the site (relating to an
extension of the camping reserve to the south) and completion of detailed design and time for
procurement. It is proposed that the current management agreement be extended to allow
campground operations to continue in the interim.
Accordingly, this report seeks Council approval to extend the current management agreement for
a further 10 months commencing 1 August 2017. The incumbent has satisfactorily discharged its
obligations in relation to the current agreement to date.
Page 57 of 71
Section 58
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Previous Council Consideration
Ordinary Meeting, 19 May 2016, Item 3, Page 6
That Council note the report by the Property and Facilities Manager to the Services &
Organisational Committee Meeting dated 10 May 2016 and authorise the exercise of the option to
extend the current management agreement for a further one (1) year period commencing 1 August
2016, subject to the Campground Manager signing a Deed of Extension acknowledging that
development works may commence late in the proposed extension period and acknowledgement
of the potential operational impact.
Finance & Risk
Finance
1. Financial returns from the campground (2016/17 budget $180k) are utilised to offset the need
for higher general rating levels to comply with Council financial sustainability policy
requirements.
Risk
1. Failure to apply the competition neutrality principle via full cost pricing is a breach of the Local
Government Act 2009, and could also potentially result in competitive neutrality complaints.
2. Failure to extend the management agreement exposes Council to contractual risk and
succession planning risks should the current manager not continue for the additional period.
Consultation
External Consultation - Community & Stakeholder
Beachfront Caravan Park Pty Ltd
Internal Consultation
Executive Officer to the Mayor & CEO
Director Corporate Services
Property Manager
Property Advisor
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
X Executive Officer to the Mayor & CEO Community Facilities X Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws X Property & Facilities
Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 58 of 71
Section 59
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
7 KIN KIN SCHOOL OF ARTS HALL - PROPOSED NEW LEASE
DOCUMENT INFORM AT ION
Author Property Manager, Clint Irwin
Corporate Services Department
Index ECM/ Subject/ 46.01 PROPERTY MANAGEMENT,
Application/ CLe14/0009 Kin Kin School of Arts
Attachments Nil
EXECUTIVE SUMMARY
Not applicable
RECOMMENDATION
That Council note the report by the Property Manager to the Services & Organisation Committee
Meeting dated 11 April 2017 and
A. Authorise the CEO to enter into negotiations for a 10 year lease to the Kin Kin Community
Group Inc. over Lot A on SP221085 being part of Lot 214 SP143420;
B. Apply the exception to the requirement for tendering of the lease under Section 236 (1) (b)
(ii) of the Local Government Regulation 2012 as the lease is to a community organisation.
REPORT
On 8 August 1909, one acre of land was granted by the Department of Public Lands for the purpose
of construction of a School of Arts for the Kin Kin community. A committee was formed to raise
funds to construct a hall and the building was officially opened on the 14 July 1911.The cost was
approximately 217 pounds. The hall was originally built on low blocks and was blown off the stumps
in a cyclonic storm in 1924. Tenders were called and it was quickly rebuilt.
The building has been subject to building additions and variations over the years and has been
used for a variety of different purposes including balls, movie nights and fund raising. The first
recorded lessee of the hall was a Mr Brittain who took up the lease for picture show purposes in
1925.
The land on which the hall sits is a Reserve for Sport and Recreation with Council as Trustee. In
2006 Noosa Council entered into a 10 year lease with the Kin Kin School of Arts Association Inc.
for the hall and this lease has expired.
On 11 October 2014 the Kin Kin School of Arts Association Inc. (the current lessee) considered
and carried motions relating to transferring the management, finances and lease of the Hall to the
Kin Kin Community Group Inc. which is an amalgam of both the Kin Kin Community Development
Group Inc. and the Kin Kin School of Arts Association Inc.
Accordingly, the purpose of this report is to seek Council approval to enter into lease negotiations
with the new community group organisation being the Kin Kin Community Group Inc. for the Kin
Kin School of Arts Hall.
Page 59 of 71
Section 60
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Policy and Legislative Considerations
Under Section 236 (1) (b) (ii) of the Local Government Regulation 2012, Council is not required to
tender for the leasing of the property as the purpose of renewal of the lease is to a community
organisation. The requirements of this exception are that a relevant Council resolution is first
obtained.
Previous Council Consideration
Nil.
Finance & Risk
As per Council’s General Cost Recovery Fees and Commercial Charges schedule, the Kin Kin
Community Group Inc. will be charged an annual rental of one unit which for the 2016/2017
financial year is $242.73 exclusive of GST.
Consultation
External Consultation - Community & Stakeholder
Kin Kin Community Group Inc.
Internal Consultation
Director Corporate Services
Property Officer
Community Development Officer
Departments/Sections Consulted:
Chief Executive Officer x Community Services x Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support X Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws X Property & Facilities
Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 60 of 71
Section 61
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
8 CHANGE OF VENUE FOR COUNCIL MEETINGS - 2017
DOCUMENT INFORM AT ION
Author Chief Executive Officer, Brett de Chastel
CEO’s Office
Index ECM/ Subject/ Council Meetings General
Attachments Nil
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Chief Executive Officer to the Services & Organisation
Committee Meeting dated 11 April 2017 and:
A. Pursuant to Section 257(3)(b) of the Local Government Regulation 2012, resolve to hold the
Ordinary Meetings on 18 May 2017 and 16 November 2017 at the following locations:
1. Thursday, 18 May 2017 – Lake Cootharaba Sailing Club, Boreen Point commencing
at 6pm; and
2. Thursday, 16 November 2017 – Sunshine Beach State School, Sunshine Beach
commencing at 6pm.
B. Request the Chief Executive Officer to ensure that suitable advertising is undertaken to
promote these community based Council Meetings.
REPORT
Since 2014, Council has generally held two Ordinary Meetings each year at different community
locations. Meetings have been held in Pomona and Peregian Beach (2014), Cooran and Noosa
Junction (2015) and Cooroy (2016). These community based Council meetings provide an
opportunity for local communities to meet with the Mayor and Councillors and discuss local issues.
To continue this practice in 2017, the following arrangements are proposed:
1. Ordinary Meeting, 18 May 2017 to be held at the Lake Cootharaba Sailing Club, Boreen Point
at 6pm; and
2. Ordinary Meeting, 16 November 2017 to be held at the Sunshine Beach State School,
Sunshine Beach at 6pm.
Both meetings will be preceded by an informal “meet and greet” at 5pm where local residents can
discuss issues with Council’s representatives. The meetings will also be followed by another
informal discussion opportunity.
Section 257 (3) of the Local Government Regulation 2012 provides that:
“All meetings of a local government are to be held –
(a) at one of the local government’s public offices; or
(b) for a particular meeting – at another place fixed by the local government, by resolution, for
the meeting.
The report recommendation meets the requirements of this section of the Regulation.
Previous Council Consideration
Page 61 of 71
Section 62
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Post Election Meeting, 5 April 2016, Item 2, Page 2
That Council note the report by the Chief Executive Officer to the Post Election meeting dated
5 April 2016 regarding the establishment of Standing Committees and the adoption of the Council
meeting timetable for the remainder of 2016 and:
1. Approve the establishment of the Planning and Environment Committee, the Services and
Organisation Committee, and the General Committee as Standing Committees under section
264 of the Local Government Regulation 2012, with the relevant roles and responsibilities
identified in the Chief Executive Officer’s report;
2. Appoint the following Councillors to each of the Committees:
Planning and Environment Committee
Councillor Wellington
Councillor Jurisevic
Councillor Jackson
Councillor Stockwell
Services and Organisation Committee
Councillor Wellington
Councillor Pardon
Councillor Wilkie
Councillor Glasgow
General Committee
The Mayor and all Councillors
3. Note that pursuant to section 267 of the Local Government Regulation 2012, each Committee
will appoint its own chairperson; and
4. Adopt the times and dates of future meetings of the Council and Committees in accordance
with the Meeting Calendar 2016 shown at Attachment 1 to the report, with all meetings to be
held at the Council Chambers at Tewantin other than the Ordinary Meeting on 20 October
2016 which will be held offsite at Cooroy.
Ordinary Meeting, 18 December 2014, Item 11, Page 48
That Council note the report by the PA to the CEO to the Planning & Organisation Committee
Meeting dated 9 December 2014 and:
A. Pursuant to Section 257(3)(b) of the Local Government Regulation 2012, resolve to hold its
Ordinary Meeting on:
1. Thursday, 7 May 2015 at the Cooran Memorial School of Arts Hall, Cooran
commencing at 6pm; and
2. Thursday, 19 November 2015 at The J, Noosa Junction commencing at 6pm.
B. Request the Chief Executive Officer to ensure that suitable advertising is undertaken to
promote these community based Council Meetings.
Page 62 of 71
Section 63
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Ordinary Meeting, 1 May 2014, Item 16, Page 10
That Council note the report by the Chief Executive Officer to the General Committee dated 28
April 2014 and:
A. Resolve pursuant to Section 257 of the Local Government Act to hold its Ordinary Meeting
on 29 May 2014 at the Pomona Bowls Club, Pomona commencing at 6pm;
B. Resolve pursuant to Section 257 of the Local Government Act to hold its Ordinary Meeting
on 20 November 2014 at the Peregian Beach Surf Club, Peregian Beach commencing at
6pm; and
C. Request the Chief Executive Officer to ensure that suitable advertising is undertaken to
promote these community based Council Meetings including the opportunity for our
community to meet the Mayor, Councillors, CEO and Directors prior to the formal meeting.
Finance & Risk
Nil.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
Nil.
Departments/Sections Consulted:
X Chief Executive Officer Community Services Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property & Facilities
Waste & Environmental Health Revenue Services
Executive Office Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development Disaster Management
Governance Infrastructure Planning & Design
Human Resources Planning & Environment
Sustainability Strategic Land Use Planning
Page 63 of 71
Section 64
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
REPORTS FOR NOTING BY THE COMMITTEE
9 NOOSA TRAFFIC ADVISORY AND SPEED MANAGEMENT COMMITTEE, MARCH 2017
DOCUMENT INFORM AT ION
Author Senior Officer – Transport & Traffic, Scott Morgan
Planning & Infrastructure Department
Index ECM/ Subject/ Traffic Management/ Speed Management Committee
ECM/ Subject/ Traffic Management/ Traffic Advisory Committee
Attachments 1. Meeting Minutes
2. Action Matrix
EXECUTIVE SUMMARY
Not applicable.
RECOMMENDATION
That Council note the report by the Senior Officer, Transport and Traffic to the Services &
Organisation Committee Meeting dated 11 April 2017 detailing the key outcomes of the Noosa
Traffic Advisory and Speed Management Committee meeting held on 16 March 2017.
REPORT
The purpose of this report is to update Council on the key outcomes of the Noosa Traffic Advisory
and Speed Management Committee meeting held on 16 March 2017.
Three (3) speed review related issues were discussed during the meeting as set out below.
1. Speed Review – Noosa Heads
Council staff upon the request of customers and the Queensland Police Service conducted a
review of speed limits in the Noosa Heads business area. The review proposed to rationalise the
speed limits by recommending that Noosa Drive (over Noosa Hill) and Noosa Parade leading into
the Hastings Street precinct be reduced to 40km/h.
The recommendation to lower limits was presented by Council staff and discussed by the
committee.
The recommendation to accept the recommended changes to the speed limits was voted on and
accepted by the committee with Council to implement the sign changes.
2. Speed Review – Cooroy Noosa Road
The Department of Transport and Main Roads (DTMR) implemented previously approved changes
of the 100km/h speed limit on Cooroy Noosa Road (generally between Swift Drive and Tinbeerwah
Road) to 90km/h.
The implemented changes included the area through the intersections of Swift Drive and McPauls
Road. A number of customers expressed concern to Council and the Department of Transport and
Main Roads (DTMR) regarding the changes. The merits of this particular change were discussed
by the committee.
Page 64 of 71
Section 65
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
DTMR resolved to review the change in this area and implement any changes considered
necessary advising the committee of the outcomes.
3. Speed Review – Exhibition Street, Pomona
Council staff undertook a review of the posted 60km/h speed limit on Exhibition Street (Pomona)
following a public enquiry.
The merits of changing the speed limit to 50km/h were presented by Council staff and discussed
at the meeting. The committee voted unanimously in favour of reducing the speed limit to 50km/h.
Council staff will now reduce the speed limit to 50km/h and implement signage changes.
Previous Council Consideration
Nil.
Finance & Risk
There are ongoing costs associated with traffic investigations in order to ensure a safe road
environment for our community. In most cases safety improvements determined from these
investigations will be funded from operational budgets or referred for consideration in future budget
deliberations.
Consultation
External Consultation - Community & Stakeholder
Qld Department of Transport and Main Roads (Road Operations and Road Safety)
Qld Police Service
Qld Fire and Emergency Services
Internal Consultation
Nil
Departments/Sections Consulted:
Chief Executive Officer Community Services Corporate Services
Executive Officer to the Mayor & CEO Community Facilities Financial Services
Executive Support Community Development ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property & Facilities
Waste & Environmental Health Revenue Services
Executive Office X Planning & Infrastructure
Community Engagement Building & Plumbing Services
Customer Service Civil Operations
Economic Development X Infrastructure Planning & Design
Governance Planning & Environment
Human Resources Strategic Land Use Planning
Sustainability
Page 65 of 71
Section 66
ATTACHMENT 1
Page 66 of 71
ATTACHMENT 1
= >| NOOSA Noosa Traffic Advisory Committee (TAC) & Speed Management Committee (SMC)
m mise eis Minutes
Date: Thursday, 16" March, 2017
Time: 9:30am to 12:00pm
Location: Committee Room, Level 3, Noosa Council Chambers, 9 Pelican Street, Tewantin
Attendees: Noosa Shire Council: Scott Morgan, Senior Technical Officer
Kris Henricksen, Technical Officer (Traffic)
Transport & Main Roads (TMR): Leanne Stokes, Senior Advisor Road Safety
Dan Clark, Road Operations Officer
Rod Wormald, Road Operations Officer
Qld Police Services: A/Sergeant Martin Bond
Senior Constable Mark Ginges (Road Policing Unit)
Apologies: Noosa Shire Council: Carl Billingham, Manager Infrastructure Planning & Design
Qld Fire & Emergency Services (QF&ES): Archie Andrews
Inspector John Von Nida
Qld Police Services: Sergeant Dean Holmes
Sergeant Mal Scott
Senior Sergeant Peter Feldman
Senior Sergeant Steve McReight
Sergeant Michael Warren (Road Policing Unit)
Senior Sergeant Shane Panoho (Road Policing Unit)
Sergeant Sherryn Klump (Forensic Crash Unit)
A/Sergeant Mark Johnston (Road Policing Unit)
RACQ: Greg Miszkowycz
Page 66 of 71Section 67
Page 67 of 71
Minutes Items
eta Nea Raised Action Meeting Actions & Notes
No. oh) Officer
Minutes from 15 December 2016 | onl e Accepted.
22 Action Matrix from 15 December 2016 Council ¢ Accepted.
Clarification required item 3. (Kris) e Review completed, refer updated document.
3:1 Speeding Issues Council
* Maple Street, Cooroy: Speeding appears to be an issue that (Kris) e Maple Street, Cooroy: Briefly discussed traffic count results,
may require enforcement, discuss traffic counter findings. reinforced by local police. No further action required. Complete.
e Lake Entrance Boulevard, Noosaville: Speeding. ¢ Lake Entrance Boulevard, Noosaville: Forward results to QPS.
* Griffith Avenue, Tewantin: Speeding and children safety e Griffith Avenue, Tewantin: Briefly discussed existing traffic count
questioned. results. This confirmed as a repeat request. No further action
e Exhibition Street, Pomona: Customer request to consider required. Complete.
speed adjustment (60km/h to SOkm/h) e Exhibition Street, Pomona: 50km/h agreed as appropriate.
e 620 Sivyers Road, Tinbeerwah: Customer concerned about Council to implement.
speeding. e 620 Sivyers Road, Tinbeerwah: No additional feedback provided
by group for site. Council to complete assessment.
3:2 VMS Board (Road Safety Update) Council
Noosa Council has been using a VMS board with a built in speed (Kris) . . . .
radar to display road safety messages and to assist with ¢ Trends established and discussion exhausted, Council to manage
speeding problems. ad = and report on anomalies as necessary. Remove item
e Relocated from Furness Dr to Crank St, Tewantin. eae
e New location Lake Entrance Boulevard, Noosaville.
3.3 Business Access Location - Venture Drive, Noosaville Council
A community request to evaluate an access to Venture Drive. (Scott) ¢ Implications of access location discussed, has been there a long
Request made in response to a crash between vehicle making a time with no other issues. Options considered / discussed, but the
right turn out of access and exiting the roundabout on Eumundi — safest option was to leave as is. Completed.
Noosa Road.
Page 67 of 71Section 68
Page 68 of 71
ceva) cera Raised Action Meeting Actions & Notes
No. eh] Officer
Easter Free Holiday Buses - From 8th — 17th April 2017. Council
e Route 626 Tewantin to Sunrise Beach via Noosa Heads (Scott)
e Route 627 Tewantin to Sunshine Beach via Noosa Heads
e Route 628 Noosa Parklands to Noosa Junction via Noosa Civic oo . .
* Route 629 Tewantin to Noosa Junction via Noosa Civic e Free buses highlighted for information and noted. No further
action required.
e Route 632 Noosa to Cooran via Cooroy and Pomona 4
e Route 064 (temp shuttle) Peregian Beach to Noosa Heads
e Boreen Point-Tewantin Flexilink and Council Cabs
Doonella Street, Tewantin. Council
Customer request in relation to speed / safety through mid-block (Kris) ¢ Discussed customer request and the location. Investigate traffic
where pedestrian crossing is located. Similar request also made aps data and existing speed limit to ensure okay and adjust if
to QPS Noosa. necessary.
(Dean)
4.1 Pomona - Kin Kin Road Council
The Kin Kin Community Association requests a community (Kris) ¢ TMR briefly outlined process on website and would provide _
facility sign for the “Kin Kin Arboretum Park”. TR further details. Council to provide details to customer. Close item.
NEXT MEETING TO BE HELD: 9:30 AM TO 12 PM, 15" JUNE
2017
Page 68 of 71Section 69
ATTACHMENT 2
Page 69 of 71
ATTACHMENT 2
Noosa Traffic Advisory Committee (TAC) & Speed Management Committee (SMC)
M MEN Action Matrix
4 m COUNCIL Meeting 16/03/2016
No Oy eter Mammut ean TAC/SMC Actions & Notes Action Orig ta)
“Meeting No. STK yl WA Officer Status
Black Mountain Range Road - Council Speed Reviews
Speed review originally generated from customer request $ rb os and sepa wag oc
regarding speeding and a desire to lower the speed limits. SOU RINNE IT AGT ES eee Saeed Cenvery Ws Council
‘ . foe inclusion of additional REGPs. Council to also assess ;
1. 15/5/2014 | 2.13 | Committee did not agree to lower the speed limit as the speed was | requirements for CAMs. Committee satisfied that (Kris) Complete
considered appropriate, however agreed to install advisory curve Couricll can resolve and finallee issues. No further
warning signs and advisory speed signs to assists motorists. action required by committee. ,
Draft layout of curve warning signs and signage strategy presented
and agreed in principle.
Weyba Rd Noosaville — speed limit on market day
Committee previously discussed pros and cons of variable speed . . .
limit signage fronting the Farmers Market on Sunday mornings 6am |* Council to write letter to Farmers Market organizers to Council
5/3/2015 — 1.00pm and did not agree to do this. femuedt a nite =— en plan which will then (Scott) On-going
It was instead resolved that the Farmers Market need to manage 1: aaeemene aime ae
the traffic better and ensure appropriate measures are put in place
such that it is safe for their customers and the general public.
ee ¢ Clarification by Council on project scope confirming
Customer concerned with the roundabout and vehicle crashes. resurfacing of the roundabout currently not within the
3. 48/6/2015 | 3.6 | Lewis previously discussed with QPS and reviewed WebCrash budget. Council On-going
a. . a . ¢ Council conducting a skid resistance assessment for (Scott)
Council has included a project in current 2016/17 budget to deliver | consideration of resurfacing works.
stormwater drainage improvements.
Middle Creek Rd Federal ¢ Council presented improvements following RSA
Reduction in speed limit (from 80kr/h to 60kmV/h). This road has aeandcone pag aka maori lem py .
4. 18/6/2015 | 3.8 | had several fatal accidents in the last 3 years and is normally a advisory signs “ required for curves. Come Council Complete
quiet country road but is unmarked, with blind corners. conduct speed review and run ball bank indicator and (Kris)
implement proposals. No further action required by
committee.
Good Shepherd Lutheran College
On-going community complaints regarding congestion and safety | TMRh ‘
: : ave provided feedback on a draft letter to the
issues on the local road network being generated by the school School in relation to road safety issues. Council to ;
30/11/2015 and insufficient management of their parking and set-down/pick-up Relea ae Council Complete
— wae Mie aeOe eee: . e TMR happy to assist the school to address road (Scott)
Council and TMR have previously met with the school and have safety issues.
suggested improvements that could be made to improve the
situation.
Page 69 of 71Section 70
Page 70 of 71
PSA CL Pat TAC/SMC Actions & Notes Action Current
ee Ct No. 16/03/2017 Officer Status
9
Noosa Hill Safety Group Submission
Council initially received a submission from the Noosa Hill Safety : :
Group about possible options to improve traffic safety in the area of ° vcuived are tan pia ot te replement age changes
30/11/2015 | 4.2 | the Noosa Hill Precinct (Eugarie Street, Nairana Rest & The 9 ‘ Council On-going
Quarterdeck). ¢ Once implemented Council to advise QPS for (Scott)
Council discussed options with TAC, where it was resolved to monitoring and enforcement.
install signage as a trial and to monitor to see if this helps to curve
motorist’s behaviour.
Diamond Street, Cooroy
Customer request to change the parking alignment outside the . . .
7 3/3/2016 3.3. | shops. ¢ Council to finalise plan and issue work order to the Council On-aoi
. . : : . n-goin
Council stakeholders endorsed project and Council recommended depot for implementation. (Kris) wong
‘front-in’ parking based on Austroads guidance which was
endorsed by TAC.
Speed Limits
Council is proposing to lower the speed limit on a number of roads
8/9/2016 | 3.4 | around the Noosa Heads area, including part of Noosa Drive and _|* Changes presented and confirmed 40km/h as posted Council | Gompl
"| part of Noosa Parade. speed. Council to implement. (Scott) omplete
TAC discussed and resolved to make the subject sections of roads
40knV/h.
Intersection Changes — Bruce Hwy / Pioneer Rd and Bruce Hwy
/ Gardner's Road ¢ DTMR confirmed they will monitor crash results for a DTMR
8/9/2016 4.1 | @ps received requests from the public to change the intersections further 6 months after opening of Section A of Cooroy (Dan) On-going
at Bruce Highway & Pioneer Rd and Bruce Highway & Gardner's to Curra before making a recommendation.
Rd from stop signs to give way signs.
Lake Entrance Boulevard, Noosaville — Speed Review :
10. | 15/12/2016 | 34 pee * Council to forward traffic count results to QPS. Council On-going
Residents advising of speeding issues. (Scott)
Cooroy State School
Council is upgrading the pedestrian refuge crossing point to ¢ TMR discussed the timing of works completion. Council .
11. | 15/12/2016 | 3.6 | accommodate a TMR (road Safety) approved lollipop crossing. Council to follow-up and confirm. (Scott) On-going
TMR have responded and approved the proposal subject to
conditions and changes to the design.
Edward St/ Pacific Avenue . -, a
e Detailed design is continuing to progress, and
Committee considered 4 design options presented by Council. technical officers are reviewing speed, traffic volumes,
12. | 15/12/2016 | 37 | QPS (Steve) highlighted recent crashes and a number of near- and sight distance requirements. Council On-going
misses that have occurred at this intersection. © Council to present final solution to committee for (Scott)
Committee supportive of improvements being made and design endorsement.
progressing.
Page 70 of 71Section 71
Page 71 of 71
ms OnE Men ca — TAC/SMC Actions & Notes Action Current
* Meeting No. 16/03/2017 Officer Status
Wild Deer Near Cooroy Noosa Rd ¢ TMR presented findings and has no jurisdiction over
; : ; : : the deer issue. Council to follow up with pest Cc il
13. | 15/12/2016 | 39 | Crash risks previously discussed by Committee and determined ; : , ouncl Complete
| that TMR are responsible for resolving and ensuring a safe road management to discuss. No further action required by (Scott) ef
environment. committee.
Cooroy Noosa Rd
e Committee supported lowering the speed limit from 100km/h to e TMR presented reasoning behind the changes and will
90kr/h to improve safety. assess the issues raised by Council and public TMR
14. | 15/12/2016 | 3410 inte j ; ici ; Complete
¢ TMR implemented signage changes, however speed limit signs in Suet They endicipats resclusion (Dan)
vicinity of Swift Drive seem to have been implemented incorrectly ,
and not in accordance with the agreement of the committee.
Vegetation Clearing
Vegetation restricting visibility to Traffic Signs leading to road e Council raised a request with the Depot to ensure
safety issues and traffic enforcement disputes. Also, when vegetation maintenance crews adequately clear
vegetation pruning does take place it is often inadequate and vegetation near the road and near road signage for the Beam
15. | 15/12/2016 | 4.2 | grows back within a short time causing an ongoing road safety safety of motorists. Such clearing needs to be done to On-going
problem. reduce return visits by maintenance crews, ideally a (Scott)
Committee agreed that vegetation clearing along the roads must eZ mons. saan soil nen, emma
be done to ensure compliance with sight line requirements to road eon
features and signage.
Page 71 of 71