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2017-04-11 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
Page 36 of 71
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 APRIL 2017
COUNCIL POLICY - COMMUNITY ENGAGEMENT
SUPPORTING DOCUMENTS
Noosa Council Corporate Plan 2017- 2037
Community engagement is identified as a priority in Council’s Corporate Plan.
Noosa Council Community Engagement Framework
In order to provide information and the basis for in-house training for relevant Council officers, the
Community Engagement Framework defines community engagement in the local government
context, in the Noosa Shire context, and explains the benefits. The document also provides key
protocols, techniques, step-by-step processes and templates.
Noosa Council Community Engagement Toolkit
In order to provide guidance for Council officers, the Community Engagement Toolkit is a technical
manual. The manual provides assistance in the planning, undertaking and evaluation of community
engagement activities.
Both the Framework and the Toolkit are regularly updated to remain consistent with community
engagement best practice.
International Association for Public Participation (IAP2) Framework
Noosa Council has adopted the IAP2 Framework as part of its Community Engagement Framework
in recognition of IAP2 as a world leader in the engagement of communities.
The IAP2 Spectrum articulates levels of public participation, the promise to the public and provides
examples of techniques.
Community Engagement Organisational Procedure
The Community Engagement Organisational Procedure is a supporting document for the Community
Engagement Policy that outlines the broad steps a Council officer takes in order to complete the
community engagement component of a project.
Employee Code of Conduct
The Employee Code of Conduct is a set of standards and behaviours related to the way Council
officers do their work. It puts a responsibility on each officer to use sound judgement while at work.
Councillor Code of Conduct Policy
This Code of Conduct sets out, for both Councillors and the community, the standards of behaviour
expected of Councillors of Noosa Shire Council.
Media Policy
The policy establishes the guidelines for how Council’s elected members and Council officers will
interact with the media. It is designed to ensure that in all dealings with the media, the Council acts
in a professional, coordinated manner and that all statements made and information provided are
accurate, appropriate and timely.
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