2020-08-11 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                11 AUGUST 2020


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                            THE NEXT QUARTER
Business as Usual activities      Total April – June 2020 (note Library      Undertake Library Management                Continue to adapt business as usual
                                    branches and Gallery closed during           database clean-up projects following          activities to suit Covid-19 conditions
                                    Covid-19 from 25 March)                      collection stocktake
                                  LIBRARY -         Click And Collect        Creation      of    Covid-19     risk-
                                    operating from 18 May; Library open          assessments for each new service
                                    on reduced hours from 15 June:               re-introduced. Focus on potential
                                    o Visitors: Library: 9,664;                  re-introduction    of    face-to-face
                                    o Library Loans: 22,309 – majority           Library and Gallery programs in
                                         via Click And Collect temporary         September and the return of
                                         pick-up service; 347 new                volunteers.
                                         members; 8390 reserved library        Recruitment for Young People’s
                                         items issued                            Librarian due to incumbent retiring
                                    o E-Resources - 591 new users                after 23 years
                                         of e-books/e-audiobooks; 6045
                                         e-magazines on loan; 8690 e-
                                         audio books loaned; 10,972 e-
                                         books loaned
                                  Completed stocktake of library
                                    collection
                                  In partnership with People & Culture,
                                    developed a corporate training
                                    program for internal staff to
                                    undertake during Covid-19
                                  GALLERY - reopened 9 June 2020
                                     Visitors: 841
                                     Online public programs: 44


LOCAL LAWS
Manage Local Laws Compliance      837 customer requests                      Adjusting enforcement approach,             Post     Covid-19:    Re-commence
                                  23 reported dog attacks (15 on               particularly in parking due to Covid-         school lectures and introduce
                                    animals - 8 on people)                       19 impacts                                    community group lectures on
                                  51 proactive patrols undertaken            Continuing to conduct early patrols           responsible pet ownership and
                                                                                 to address illegal camping, animal            safety around animals
                                                                                 related offences and unlawful


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